Technical Support Engineer II

As a Technical Solutions Engineer specializing in NDO at Arista Networks, you will play a pivotal role in delivering innovative solutions and technical support to our clients. Your expertise will help enhance our network products and ensure customer satisfaction.Key responsibilities include collaborating with cross-functional teams to troubleshoot complex technical issues, providing pre-sales technical support, and ensuring seamless deployment of our solutions. Your ability to communicate effectively with clients and internal teams will drive the success of our initiatives.

Join Arista's Federal division as we empower critical missions across defense, intelligence, and civilian sectors. We are dedicated to assisting federal clients in modernizing and securing their networks while adhering to government regulations and cybersecurity standards.Your RoleAre you an accomplished Technical Support Engineer with a strong interest in mission-critical networking? At Arista, our Federal Technical Solutions Engineers play a pivotal role in supporting U.S. government customers relying on Arista products for secure and resilient networking solutions.As a Federal TSE, you will join a specialized support team that closely collaborates with federal agencies, system integrators, and defense contractors. Your deep technical expertise will ensure our solutions maintain exceptional performance, reliability, and compliance.You will partner with product management, software/hardware engineering, and customer engineering teams to resolve intricate technical challenges. Our team thrives on collaboration, continuous learning, and a shared commitment to customer success.Your ResponsibilitiesDeliver advanced technical support for federal clients through various communication channels, including phone and secure messaging.Diagnose and resolve complex hardware, software, and network configuration issues across data center, campus, and routing deployments.Collaborate with cross-functional teams to swiftly address escalated issues.Facilitate product installation and optimization while ensuring compliance with federal security and operational standards.Document customer interactions and recurring issues, providing feedback to engineering for ongoing product enhancement.Contribute to the development of knowledge base content and best practices specifically tailored for the federal networking community.

Join AECOM as a Technical Solutions Civil Manager in Denver, where you will lead and manage innovative civil engineering solutions across various projects. You will be responsible for developing technical strategies, overseeing project execution, and ensuring quality control while collaborating with multidisciplinary teams to achieve project goals.

Collaborate with Top TalentAre you a highly skilled Technical Support Engineer who thrives on resolving complex customer challenges? At Arista Networks, we are dedicated to ensuring our customers' success and believe that providing them access to elite engineers is essential in delivering effective support. We are on the lookout for exceptional Technical Solutions Engineers (TSE) to join our dynamic team and contribute to the success of our innovative products and solutions.As a TSE at Arista, you will play a pivotal role akin to that of a Tier 3 Technical Assistance Center (TAC) or Escalation Engineer in conventional support structures. Our mission is to drive customer success through passion, teamwork, and rapid response times. You will collaborate with a diverse team of talented engineers who act as advocates for our customers, working closely with software/hardware engineering, product management, customer engineering, and sales teams. We foster a culture of collaboration among highly skilled individuals, united in our goal to achieve the highest levels of customer satisfaction.Your RoleThe ideal candidate will possess strong troubleshooting abilities in complex and dynamic customer environments, coupled with excellent communication skills to manage each case effectively. A keen analytical mindset is essential for triaging issues. Given our constant release of new features and products, a strong aptitude for both learning and teaching is crucial. You will work alongside other Customer Engineering members and both Software and Hardware development teams to diagnose problems and communicate solutions across various technical contexts.Key ResponsibilitiesAddress customer product inquiries via phone and written communication.Resolve customer issues related to installation, operation, maintenance, or product compatibility.Utilize interpersonal skills and product expertise to manage daily customer-centered activities.Troubleshoot hardware and software applications and suggest corrective actions.Document customer interactions and recurring technical issues to support product quality initiatives and development.

Role Overview Freshworks Inc. is hiring a Lead Solutions Engineer in Denver. This role shapes technical solutions and helps customers get the most out of Freshworks products. The position sits at the intersection of engineering and client engagement, with a focus on both technical leadership and direct customer impact. What You Will Do Work closely with teams across the company to design and deliver solutions tailored to client needs Guide clients through technical features and best practices for Freshworks products Help ensure customers gain real value from the services provided Contribute technical expertise during solution design and implementation phases Collaboration and Impact This role involves frequent collaboration with cross-functional teams and direct interaction with clients. The Lead Solutions Engineer helps bridge technical requirements and business outcomes, supporting both internal teams and external customers.

We are seeking a proactive and driven Solutions Engineer to join our Corporate Accounts team in Denver. The ideal candidate is eager to learn and grow, with a background in IT, security, or customer-facing technical roles. You will thrive in a fast-paced, technical environment and possess exceptional presentation skills. Your organizational and analytical capabilities will help you overcome sales challenges through innovative and adaptable strategies.As a Solutions Engineer - Corporate, your primary responsibilities will include:Providing technical pre-sales support to our clients.Building and nurturing technical relationships with prospective and existing customers, identifying opportunities for CyberArk's solutions.Effectively communicating CyberArk's technical value proposition to customers and partners.Responding to functional and technical elements of RFIs/RFPs with first-pass technical responses.Organizing and delivering customer-facing workshops, managing content, schedules, and updates based on product or GTM messaging changes.Conducting and ensuring successful Proofs-of-Concepts (POCs).Documenting client feature requests and issues in our CRM system.Supporting CyberArk and partner seminars and industry trade shows.Translating customer requirements to the Product Management teams.Deepening your technical knowledge of CyberArk's technologies.Acting as a mentor to other systems engineers as your skills develop.Creating and maintaining training content for the Solutions Engineering organization as necessary.

Join our dynamic team at Northstar Staffing Solutions as a Solutions Engineer. In this pivotal role, you will leverage your technical expertise to deliver innovative solutions to complex problems, ensuring client satisfaction and project success. Collaborate with cross-functional teams to design, implement, and optimize solutions that meet the unique needs of our clients.

Who We Are: At think-cell, we are committed to transforming the professional landscape by enhancing the efficiency of presentation creation. Founded in 2002 in Berlin, we've developed robust software that integrates seamlessly with Microsoft Office, enabling users to convert intricate data into visually compelling charts and diagrams effortlessly.Our culture is rooted in innovation and technical prowess, where a diverse and dynamic team collaborates to foster creativity and inclusivity. We believe that every team member has the potential to make a significant impact. If you are enthusiastic about redefining productivity software, think-cell is the perfect place for you!Your Role: As a Solution Engineer, you will be a vital partner in supporting our customers and sales teams throughout the sales cycle. Your responsibilities will encompass a wide range of technical and business activities, extending from pre-sales to post-sales enablement. You will ensure successful deployment, adoption, and long-term value realization for our enterprise customers.This position requires close collaboration with the sales team to refine our customer onboarding process. Your focus will be on aligning technical product capabilities, providing consulting on technical aspects, and guiding clients through deployments to drive measurable value.

Preferred Qualifications• A minimum of 7 years of experience in Mantas technical solutions and capability development, demonstrating the ability to collaborate closely with business partners and technology teams to define capabilities and engage throughout the build process.• At least 6 years of expertise in creating requirement specifications based on architecture, design, and detailed process documentation.• Minimum of 6 years in development, configuration, solutions evaluation, validation, and deployment.• A solid 6 years of experience in capturing requirements for internal and external consulting, along with documenting and mapping current business processes.• Strong analytical and communication skills.• Excellent planning and coordination abilities.• Experience in project management.• A desire to thrive in a management consulting environment that may require regular travel.This position involves extended periods of sitting and working on a computer, necessitating effective communication via telephone, email, or in-person. Travel may be required based on job needs.

Join our dynamic team at Dexterra as a Technical Solutions Specialist specializing in Integrated Facility Management (IFM). In this pivotal role, you will leverage your technical expertise to deliver innovative solutions that enhance operational efficiency and client satisfaction. You will work closely with cross-functional teams to design, implement, and optimize facility management strategies that meet our clients' diverse needs.

Join Esri as a Solution Engineer specializing in Game Engine technologies, where you will collaborate with cross-functional teams to develop innovative solutions for a diverse range of applications. You will leverage your technical skills and knowledge of game engines to deliver high-quality products that meet client needs.

Are you a tech-savvy problem solver with a passion for systems engineering? At StemXpert1, we are looking for a dedicated Technical Systems Engineer to join our dynamic team in Denver, Colorado. In this role, you will have the opportunity to design, implement, and maintain complex systems that enhance our innovative solutions.You will collaborate closely with cross-functional teams to ensure seamless integration and functionality of our systems, utilizing your expertise in troubleshooting and optimization.

Join Esri as a Senior Solution Engineer focusing on Infrastructure, where you will leverage your expertise to deliver innovative solutions that enhance our clients' geospatial capabilities. You will collaborate with cross-functional teams, engage with customers, and develop tailored solutions that meet their unique needs. This is an exciting opportunity to be at the forefront of technology and make a significant impact within the industry.

Checkr is hiring a Solutions Engineer in Denver, Colorado. This role centers on working closely with clients and internal teams to deliver solutions that address customer needs. Role overview As a Solutions Engineer, collaboration is at the heart of the job. Expect to work with colleagues from different departments to understand client requirements and help shape solutions that improve their experience with Checkr's products. What you will do Partner with cross-functional teams to define and analyze customer needs Develop and present tailored solutions that support client goals Contribute to a positive customer experience through problem-solving and technical insight What we look for Interest in technology and a strong problem-solving mindset Ability to collaborate effectively with both clients and internal teams Clear communication skills and a focus on customer success

Xometry (NASDAQ: XMTR) is at the forefront of transforming industries by bridging innovative thinkers with manufacturers capable of realizing their visions. Our digital marketplace empowers manufacturers with essential resources for growth while simplifying the process for Fortune 1000 companies to access global manufacturing capabilities.We are on the lookout for a skilled and engaging Senior Solutions Engineer to join our dynamic team. This pivotal role is designed to support our Sales team by offering insights, feedback, and sharing valuable knowledge from the aerospace and defense engineering and manufacturing sector. This position is a unique fusion of customer interaction, technical proficiency, and project management, reporting to the Pre-Sales Engineering community, which is jointly overseen by Sales and Operations.This is an exceptional opportunity to be part of a rapidly expanding company at the cutting edge of digital manufacturing. If you are an accomplished, collaborative engineer with a passion for the aerospace industry and digital technologies, this position may be ideal for you.

At Xometry (NASDAQ: XMTR), we are revolutionizing the manufacturing landscape by seamlessly connecting visionary thinkers with the manufacturers who realize their concepts. Our digital marketplace empowers manufacturers with vital resources for growth while facilitating access to global manufacturing capacity for buyers at Fortune 1000 companies.We are on the lookout for a highly skilled and dynamic Senior Solutions Engineer to play a pivotal role in our customer-facing operations. This position directly supports our Sales team by offering insights, feedback, and sharing knowledge derived from the aerospace and defense engineering and manufacturing sectors. It is a unique opportunity to blend customer interaction, technical acumen, and project management skills. The Solutions Engineering team operates within the Pre-Sales Engineering domain, guided by both Sales and Operations leadership.Join us in this unique opportunity at Xometry, a rapidly expanding company at the forefront of digital manufacturing. If you are an accomplished, team-oriented engineer with digital proficiency and a genuine passion for the aerospace industry, this role may be the perfect fit for you.

Xometry (NASDAQ: XMTR) is at the forefront of modern manufacturing, bridging the gap between visionary thinkers and exceptional manufacturers. Our digital marketplace equips businesses with essential resources to thrive while granting Fortune 1000 companies seamless access to global manufacturing capabilities.We are currently in search of a dynamic and experienced Senior Solutions Engineer - Automotive Production to join our team. This pivotal role is customer-facing and supports our Sales efforts by offering insights, delivering feedback, and sharing valuable knowledge garnered from the automotive and production engineering and manufacturing sectors. The position demands a unique combination of customer interaction, technical proficiency, and project management skills. Solutions Engineering will be integrated within our Pre-Sales Engineering community, which is collaboratively led by Sales and Operations.This is an exceptional opportunity to be part of a vibrant and expanding organization that is shaping the future of digital manufacturing. If you are a motivated and accomplished engineer with a passion for the automotive industry, we invite you to consider this exciting role.

Join Xometry as a Senior Solutions Engineer specializing in Injection Molding, where you will play a crucial role in driving innovative manufacturing solutions. You will collaborate with cross-functional teams to develop and implement advanced injection molding techniques and technologies that enhance production efficiency and product quality.Your expertise will guide clients through the complex landscape of injection molding, ensuring that their needs are met with precision and excellence. This is an exciting opportunity to make a significant impact in a fast-paced, dynamic environment.

Join Udemy and help shape the future of learning.Udemy is an innovative, AI-driven skills acceleration platform designed to empower individuals and teams to develop their capabilities. Our approach is personalized, practical, and geared towards delivering tangible results.Our mission is straightforward: to transform lives through education. Your contributions will enable people around the globe to acquire skills that matter, whether they're embarking on new learning journeys or enhancing existing abilities.With over 80 million learners and 17,000 businesses utilizing Udemy, if you thrive on change, are passionate about learning, and aim to make a significant impact, you'll find your place with us.Learn more about our vision and values on our company page.Where We WorkUdemy operates globally, with our headquarters located in San Francisco and additional offices in Denver and Austin, along with international locations in Australia, India, Ireland, Mexico, and Türkiye. This role is in-office, requiring three days a week in the office (Tuesday, Wednesday, Thursday) with flexibility on Mondays and Fridays.