Technical Support Engineer I - II

Join MicroStrategy as a Senior Cloud Support Engineer III and be at the forefront of our cloud solutions. In this pivotal role, you will leverage your expertise to troubleshoot and resolve complex cloud-related issues, ensuring our clients enjoy a seamless experience. You will collaborate with diverse teams to enhance our cloud offerings and provide top-tier support to our customers.

About the Team You'll Join* As a Cloud Engineer (Cloud Platform Development) at Toss, you will be part of the Cloud Engineering Team, responsible for addressing and resolving issues within the Toss service infrastructure through a Cloud Native approach.* Joining this position means becoming a vital member of the Cloud Engineering Team.* Our goal is to optimize the infrastructure for Toss team members, ensuring a resilient system capable of handling large-scale traffic and preparing for potential failures.Your Responsibilities* Beyond utilizing cloud services, you will design, operate, and enhance them directly.* Analyze the infrastructure from a Cloud Engineer's perspective, providing solutions based on Kubernetes and OpenStack.* Implement features for performance optimization and operational automation of virtual infrastructure.* Develop monitoring, metering, and alerting systems to support the stability and efficiency of services at the virtual infrastructure level.* Adapt and improve open-source software for an in-house environment.* Build technical trust in cloud adoption and provide training and guidance to development and operations teams for seamless cloud utilization.We Want to Work With Someone Who* Is proficient in at least one programming language: Python, Golang, or C.* Understands REST APIs and database transactions.* Has knowledge and experience with OS, network, and storage technologies.* Is passionate about learning new technologies and actively applying them in operational environments.* Has a deep understanding of key OpenStack components such as Nova, Neutron, Cinder, Keystone, and experience in performance optimization.* Has experience in service operation and deployment using Kubernetes.A Note for Potential Colleagues"You will have the opportunity to experience cloud platform serving based on the latest trends of CI/CD and TDD."* Our team does not just 'write code.' We lead from problem recognition to infrastructure architecting, allowing you to experience the entire process of feature development, operation, and deployment automation. We constantly experiment with and apply new technologies, aiming for the highest level of operational automation and testing environments.* If you want to experience everything about cloud-native, discover a new career as an infrastructure developer, or are eager to learn more about infrastructure technology, we welcome you!

Role Overview Tosscareers is hiring an OpenStack Cloud Engineer in Seoul. This role focuses on designing, deploying, and managing cloud infrastructure using OpenStack. The engineer will help shape and maintain Tosscareers’ cloud services. What You Will Do Design and implement cloud infrastructure solutions with OpenStack Deploy and manage cloud environments to support business needs Work to improve the scalability, reliability, and security of cloud services What We Look For Hands-on experience with OpenStack Strong interest in cloud technologies Ability to support innovation and operational improvements in cloud environments Location This position is based in Seoul.

Join the dynamic Technical Solutions team at Datadog, where you will become a key player in our mission to empower clients and ensure their success with our innovative platform. As a Technical Support Engineer II, you will engage with customers through various channels, helping them troubleshoot technical issues and offering valuable insights into our product offerings. Your contributions will directly impact Datadog's global growth and customer satisfaction. At Datadog, we value our office culture, fostering collaboration and creativity in a hybrid work environment that promotes work-life balance. You will immediately see the results of your dedication and expertise.

Join our dynamic team at Datadog as a Technical Support Engineer I-II, where you will become a vital in-house product expert. Our Technical Solutions Team is dedicated to educating potential customers and ensuring the satisfaction and success of our existing clientele, supporting Datadog's global expansion. Through multi-channel technical support, demos, and presentations, you will share your technical and product expertise with customers. By joining our team, you will not only face exciting challenges but also witness your contributions to Datadog firsthand.At Datadog, we cherish relationships built through office culture, collaboration, and creativity. We operate a hybrid work environment that allows our employees to achieve the ideal work-life balance.Key ResponsibilitiesEngage with customers through various channels (ticketing systems, live chat, screen sharing tools) to identify and resolve technical support requests while continuously educating them on platform usage.Reproduce technical issues and gain in-depth knowledge of Datadog’s over 600 integrations.Participate in internal discussions regarding product features, informed by feedback gathered from customer interactions.Receive training to become a knowledgeable expert in one or more areas of Datadog’s product suite.Work in the Datadog office 3-5 days a week.QualificationsDegree in Computer Science/Engineering or a Bootcamp graduate.Active contributor to open source projects (code, bug reports, etc.) and engineering communities (meetups, etc.).Self-motivated, detail-oriented, and eager to learn continuously.Critical thinker with a customer-centric approach.Effective written and verbal communicator.Programming experience with a foundational knowledge of Linux.Willingness to work shifts when weekend availability is required.At Datadog, we value individuals from all backgrounds. Not everyone may meet all the qualifications listed above on their first day. If you are passionate about technology and eager to grow your skills, we encourage you to apply.Benefits and GrowthExceptional onboarding experience.Comprehensive global benefits.Mentorship and buddy programs for internal networking.New hire stock equity (RSU) and employee stock purchase plan (ESPP).Ongoing professional development, product training, and career path opportunities.An inclusive corporate culture with opportunities to participate in community guilds and inclusion talks.Benefits and growth may vary depending on the country of employment and the nature of employment with Datadog.

Join Databricks as a Senior Solutions Architect and play a pivotal role in driving our clients' success through innovative data solutions. You will leverage your expertise in cloud technologies and data engineering to design robust architectures that empower organizations to harness the full potential of their data. Collaborate with cross-functional teams to deliver high-impact solutions that enhance business outcomes.

At Exotec, we are pioneering technological innovation to transform the interaction between humans and robots. Our cutting-edge solutions are empowering leading brands in retail and e-commerce by revolutionizing the order fulfillment process, enhancing workplace safety, and addressing labor shortages.By integrating artificial intelligence with high-performance hardware, our robotic solutions are deployed globally, and we proudly stand as the first industrial unicorn in France, marking our exponential growth in the industry.Joining Exotec presents an exciting chance to leverage your skills purposefully. Collaborate and innovate with nearly 1,000 ExoPeople worldwide, transforming ideas into impactful realities.The robotics revolution is only the beginning at Exotec. Will you join us?

Join Us to Create the Future of Communication!At ChannelTalk, we are dedicated to driving sustainable growth for businesses through our all-in-one AI messenger, which focuses on enhancing customer conversations to guide business directions effectively.Embracing the philosophy that 'the customer has the answers', we integrate CRM-based support experiences with AI automation to streamline customer service efficiency and improve customer experiences, all within a single product. Our rapid growth, achieving over 20% market share in Japan, sets a solid foundation for our ambitious expansion into the US market as a global SaaS leader.We collaborate with top talents to develop a 'future classic' product that could symbolize a new generation, much like Google Search and the iPhone.

Veeva Systems is a forward-thinking organization at the forefront of industry cloud innovation, dedicated to accelerating the delivery of life-saving therapies to patients. As one of the most rapidly expanding SaaS companies in history, we achieved over $2B in revenue during our last fiscal year, with significant growth opportunities on the horizon.Our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—drive everything we do. Veeva made history in 2021 by becoming a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors.Join us in transforming the life sciences industry and making a meaningful impact on our customers, employees, and communities.

About the Role tosscareers is hiring an Infrastructure Automation Engineer in Seoul. This role focuses on building and maintaining automated systems that improve the efficiency and reliability of IT services. The position involves hands-on work designing, implementing, and supporting infrastructure automation. What You Will Do Design automated solutions for managing infrastructure Implement and maintain automation tools and workflows Support the stability and scalability of IT services through automation Who We’re Looking For Experience or strong interest in cloud technologies Familiarity with automation tools and systems Motivated to improve IT operations through automation

About Coupang At Coupang, we are dedicated to delivering an extraordinary experience for our customers. Our vision is to create a world where customers wonder, “How did we ever live without Coupang?” With a deep commitment to transforming shopping, dining, and living, we are redefining the multi-billion-dollar commerce landscape in South Korea, establishing ourselves as a trusted leader. We take pride in our unique blend of a vibrant startup atmosphere supported by the resources of a large global public company. This combination empowers us to grow continuously and roll out new services at an unprecedented pace. We foster an entrepreneurial spirit, offering ample opportunities to drive innovative initiatives. Here at Coupang, you will witness personal, team, and company growth daily. Our aspiration to redefine the future of commerce is tangible. We challenge conventional boundaries to address challenges and innovate beyond traditional limitations. Join us at Coupang to shape a remarkable experience in this ever-connected, high-tech world. Role Overview: In our Growth Engineering division, we focus on expanding our customer base and enhancing purchase frequency and lifetime value. We develop essential platforms and services that enhance Coupang’s growth and marketing capabilities. Our portfolio includes the Search Advertising Platform, Affiliate Platform, Display Targeting & Retargeting Platform, CRM, Audience Platform, Push Marketing Platform, and various fundamental marketing services for user profiling, landing, tracking, and attribution. We utilize machine learning across these platforms for targeting, personalization, product recommendations, budget optimization, real-time bidding, creative enhancement, fraud detection, and more. As a Senior Staff Engineer in Coupang’s Growth Engineering team, you will play a crucial role in designing and developing a state-of-the-art CRM platform. You will spearhead projects to ensure the platform facilitates comprehensive campaign management, including campaign planning, customer targeting, promotion optimization, product selection, creative management, landing page creation, and campaign performance evaluation. Your role will involve designing a real-time decision engine that supports downstream services throughout the Growth Engineering ecosystem. Your expertise will be pivotal in advancing Coupang’s data-driven capabilities, aligning technical advancements with strategic business goals. Key Responsibilities:

Jensen Hughes has worked in fire protection engineering since 1939, supporting clients with safety, security, and risk management. The company’s teams bring together engineers and consultants to address safety and security needs for people and property. Their expertise extends to accessibility consulting, risk assessment, process safety, forensic analysis, security risk consulting, emergency management, and digital solutions. Trust, integrity, and professional growth are core values at Jensen Hughes. Employees benefit from a global network that encourages career development and knowledge sharing. The company values diverse perspectives and fosters a collaborative workplace. Role overview The Senior Fire Protection Engineer (Professional Engineer) will work from the Seoul office, managing and delivering projects across the region. This client-facing position calls for strong technical skills in Fire and Life Safety, along with effective communication and organizational abilities. The role suits someone with experience in Code Consulting, Performance Based Design, or Fire Protection System Design.

Key ResponsibilitiesSpearhead the design of AI system PCBs.Create and refine schematics while providing layout consultation for PCBs.Analyze and offer insights on PCB signal integrity and power integrity.Essential QualificationsBachelor's degree in Electrical or Electronics Engineering.5 to 10 years of relevant industry experience.In-depth knowledge of passive components, DC-DC converters, LDOs, NOR-flash, DDR, and logic gates.Proficient in Allegro software for PCB design.Strong understanding of PCB stack-up configurations.Experienced in using measurement equipment effectively.Preferred QualificationsSolid understanding and hands-on experience with various VRM topologies.Comprehensive knowledge of passive components.Extensive experience in power supply system design.Experience with PCB-level power integration.Familiarity with circuit simulation tools such as SIMPLIS, Allegro, and HSPICE.Knowledge of high-speed circuit design principles.Contact Informationrecruit@furiosa.ai

Join Our Dynamic Team! As a DevOps Engineer at Toss, you will be part of our SRE and DevOps team, collaborating closely with Server Developers. Your role will revolutionize the deployment process, utilizing various technologies and tools to empower developers to deploy services efficiently. In the event of incidents, you will identify root causes through insightful metrics, helping to create a robust system enabling all developers to respond swiftly to issues. By leveraging Kubernetes and the Cloud Native ecosystem, you will enhance large-scale systems. Key Responsibilities: While last year focused on improving operational efficiencies, we are now concentrating on removing bottlenecks that hinder developer experiences. You will handle monitoring, incident response, and troubleshooting tasks. Continuously analyze and enhance the developer experience and oversee the development and operations of processes. Who We Are Looking For: Experience in container orchestration is highly desirable due to the nature of the role. We seek individuals with a proven track record in network troubleshooting, as it is a critical area. Experience in automating engineering processes or creating tools for improvement is essential. At Toss, collaboration is key; therefore, the ability to identify and eliminate inefficiencies based on your engineering experience is crucial. Resume Recommendations: Detail your experience with Kubernetes and Istio-based infrastructure management. Share your expertise in establishing and operating metric systems in large distributed environments. Include your experience with container-based services and CI/CD server management. Highlight any experience with AWS cloud services. Technologies We Use: Java Spring Framework, JPA/Hibernate, Gradle Jenkins, Git, Docker, Kubernetes + Istio Kafka, Elastic, InfluxData, Grafana, Memcached Your Journey with Toss: Application submission > First-round technical interview > Second-round technical interview > Cultural fit interview > Reference check > Compensation negotiation > Final offer and onboarding.

Coupang Pay, a subsidiary of Coupang Corporation, offers a tailored electronic payment gateway service (PG) to meet the growing needs of Coupang customers. Our focus is on providing innovative payment and financial service solutions to everyone using Coupang's platforms, from customers purchasing items on coupang.com and Coupang Eats to sellers utilizing Coupang's open market and Coupang Eats merchants. With extensive experience in the fintech sector, our team is dedicated to transforming every aspect of the payment experience for our customers. Are you interested in learning more about Coupang Pay? Join us on this exciting journey!Key ResponsibilitiesCoupang Pay aims to make Coupang the most convenient online payment site. As a Development Manager in the Product Engineering team, responsible for various services offered by Coupang Pay, you will participate in developing exceptional fintech services and ensure higher quality payment services through code reviews. You will also play a crucial role in delivering and enhancing the country’s first one-touch payment system, 'Coupay.' Collaborating with the accounting, finance, and fintech development teams, you will be actively involved in developing and operating the fintech back-office to provide customers with a faster and more convenient payment experience.

This role is exclusively for candidates based in Korea with proficiency in Korean suitable for a business environment."Transforming Cancer Care with Artificial Intelligence"Lunit, an abbreviation of "Learning Unit", is a healthcare AI company dedicated to creating and providing innovative AI solutions that contribute to cancer diagnosis and treatment. Our mission is to leverage artificial intelligence technology to enable more accurate cancer diagnoses and predict treatment efficacy, paving the way for timely and personalized patient care. About Our TeamWhat We Do (Department Mission)The AI Platform Department builds a foundational platform that ensures the stable functioning of medical AI models used globally for patient diagnosis and treatment. We aim to contribute to early cancer detection and precise treatment through technology.How We Work (Work Style)A culture of rapid experimentation and continuous improvement based on real user feedbackA strong collaborative structure involving PMs, AI researchers, and engineers from the problem definition stageActive use of AI-driven development and automation tools to maintain quality while increasing speedTransparent technical decision-making through clear technical RFCs and code reviewsWhat Challenges Do We Solve? (Design Philosophy)Large-scale data infrastructure problems handling TB to PB of healthcare dataStability issues related to distributed learning and model serving on GPU clustersSecurity and governance challenges that meet medical regulations while ensuring research productivityEnsuring global quality and reproducibility of medical AI models distributed worldwideImproving usability and data-driven decision support for tools used by various professionsWho Will I Work With? (Co-workers)A team of highly skilled colleagues including global talents such as AI researchers, software engineers, and MLOps engineersAn environment where English and Korean coexist naturallyA culture that respects each other's knowledge and backgrounds, fostering mutual growth About This PositionWhat Will I Build? (Scope of Work)A medical data processing platformA large-scale model training and serving systemFoundation Model-based servicesA global SaaS medical AI platformA web UI for researchers, medical professionals, and engineersWhat Design/Engineering Challenges Will I Face? (Focus Area)Integrating disparate systems into a cohesive End-to-End platformDesigning a multi-cloud architecture that operates reliably in a global environmentDeveloping a large-scale data pipeline to handle TB to PB of healthcare dataMeeting unique regulatory and security requirements of the medical domainDesigning tool-based UX that considers diverse user workflowsCoordinating technical decisions and stakeholders at a project levelWhat Kind of Engineer Thrives Here? (Ideal Profile)Someone passionate about designing the “flow” and “structure” of entire systemsA self-starter who defines problems and devises solutionsAn individual who enjoys deep collaboration across various job rolesA person eager to learn and grow, even if the medical or AI fields are new to themSomeone who wants to create an AI platform with a global impactHow Will I Grow? (Opportunities)Experience in the comprehensive design of complex AI and data systemsExperience building a global healthcare AI SaaS platformGrowth within a large organizational structure that integrates Research, MLOps, and Engineering

Join Databricks as a Senior Solutions Architect, where you'll leverage your expertise to craft innovative solutions for our clients. In this pivotal role, you will collaborate with cross-functional teams to design state-of-the-art data solutions that empower businesses to harness the full potential of their data.

At Databricks, we prioritize a proactive culture and a customer-centric approach that drives our mission to provide a unified platform for data science and analytics. We empower our clients to make informed decisions that propel their businesses forward. Our intuitive platform simplifies the process of transforming insights into actionable outcomes, fostering a spirit of creativity, experimentation, and continuous improvement.As a Senior Solutions Engineer, you will play a pivotal role in this mission, leveraging your technical expertise to illustrate how our Data Intelligence Platform can address complex data challenges faced by our customers. You will be part of a collaborative, customer-focused team that values innovation and creativity, using your skills to craft tailored solutions that help clients achieve their objectives. Join us on our journey to revolutionize the way people interact with data and contribute to a better world!

Join Normal Computing | Unlock Exciting OpportunitiesAt Normal Computing, we create cutting-edge software and hardware solutions that drive technological advancements, particularly in the semiconductor sector, AI infrastructure, and the systems that shape our future. Our collaborative team spans across New York, San Francisco, Copenhagen, Seoul, and London, working together to achieve remarkable goals.Your Impact:We are on the lookout for a passionate DevOps Software Engineer to architect and implement high-performance cloud infrastructure and services. This position presents a unique chance to directly engage in pioneering AI projects within one of the most critical industries — Semiconductors. While previous experience in AI Engineering or the Semiconductor field is appreciated, it is not a prerequisite.Crafting, developing, and managing infrastructure for Normal’s innovative products, automating the development lifecycle, and ensuring system reliability within our Linux environment.Partnering with product and AI teams to establish and enforce DevOps best practices.Deploying and overseeing Normal’s product stack in client environments.Engineering and executing Continuous Integration/Continuous Deployment (CI/CD) pipelines for software and data workflows, incorporating security measures and policy compliance.Implementing best practices for logging, monitoring, and alerting, managing credentials, and ensuring adherence to regulatory standards (e.g., SOC2).Executing ongoing improvements, maintenance, and upgrades across all of Normal’s infrastructure.