Technical Support Engineer at Metaview | London

About MetaviewMetaview is dedicated to eliminating toil in the workplace. We believe that toil hinders progress, much like friction impedes motion. Our innovative solution is found in Human-Computer Symbiosis.With the introduction of AI copilots, the way we work is set to transform:Encouraging a flow state while minimizing toil.Enhancing insight while reducing guesswork.Focusing on human-centricity rather than process-centricity.Metaview serves as the AI copilot for hiring processes.Founded in April 2018 by Siadhal and Shahriar, who left their roles at Uber and Palantir, respectively, to address their own challenges in product and team development. Today, we empower thousands of users at leading companies such as Quora, Robinhood, Brex, Elastic, and Replit.Our team is small, high-performing, and fast-paced, with a relentless focus on delivering exceptional work.

Join Metaview, an innovative AI-driven company revolutionizing the recruitment landscape. Our cutting-edge AI agents empower top-tier organizations to hire faster and with greater accuracy. We take the burden off hiring teams, enhancing their capabilities for industry leaders like Brex, Affirm, Deel, ElevenLabs, and Airtable.Founded by Siadhal and Shahriar, both of whom have extensive backgrounds at Uber and Palantir, we have successfully raised over $50 million from premier investors, with Google Ventures leading our Series B funding. Our growth trajectory is remarkable, expanding at a rate of 5x year-over-year, while our customers consistently praise our product, receiving accolades in prestigious publications such as Fortune, Forbes, TechCrunch, and The Times.This is just the beginning: we invite you to join us in reshaping the future of work through AI, tackling some of the most challenging and rewarding tasks ahead.Our Work Culture:At Metaview, we adhere to a single guiding principle: velocity. This commitment translates into our daily practices:We focus on optimizing our processes to enhance the speed of learning.We strive to produce truly great work.We communicate openly and directly, ensuring full context is shared.All of this is conducted while upholding our hard-won reputation for excellence and quality.Your Role:As an AI-First Growth Manager, you will be responsible for managing our self-service funnel, overseeing Product Qualified Lead (PQL) demand from concept through to execution and iteration.This hands-on role is ideal for an individual who integrates AI into their thinking, creation, and execution processes. You will design and implement experiments across various product surfaces and paid channels, transitioning swiftly from idea to prototype to live testing within days.Collaboration with Product, Marketing, Sales, and Customer Success teams will be key as you formulate clear hypotheses, leverage AI for accelerated learning, and scale successful initiatives.Key Responsibilities:Drive self-service demand and PQLs through a combination of product-led growth strategies and paid demand generation channels (including search, paid social, and influencer marketing).Conduct rapid, high-velocity experiments to fuel growth, utilizing AI to prototype, initiate, and refine new free products and growth loops.Enhance and scale end-user growth efforts through innovative strategies and collaborative partnerships.

Join Metaview as a Product EngineerAt Metaview, we are revolutionizing the way hiring is done through Human-Computer Symbiosis — a concept that minimizes toil and maximizes efficiency in workflows. Our innovative approach leverages AI copilots to enhance productivity, ensuring that our users experience more flow-state and insight in their work processes.Founded by former Uber and Palantir engineers, our team is composed of high-performing individuals passionate about creating outstanding products that alleviate the challenges of traditional hiring. We empower thousands of users at leading companies including Quora, Robinhood, Brex, Elastic, and Replit.We are seeking a dedicated Product Engineer who is not just a coder but a visionary, passionate about crafting user-centric solutions. You will play a pivotal role in the design, development, and operational excellence of our products, working collaboratively within a small and agile team.As a Product Engineer, you will primarily focus on frontend technologies while being encouraged to explore other facets of our technology stack. Your adaptability and eagerness to learn new languages and tools will be essential as our product continues to evolve.

Metaview is at the forefront of AI-driven recruitment solutions, dedicated to transforming the hiring landscape. Our innovative AI agents empower leading global companies to hire with unprecedented speed and accuracy, alleviating the burdens of traditional recruitment. We proudly serve esteemed clients such as Brex, Affirm, Deel, ElevenLabs, and Airtable.Founded by Siadhal and Shahriar, our journey began after their impactful experiences at Uber and Palantir. With over $50 million raised from premier investors, including Google Ventures leading our Series B, we are experiencing remarkable growth at a rate of 5x year-over-year. Our product has garnered rave reviews, featuring in notable publications such as Fortune, Forbes, TechCrunch, and The Times.As we embark on this exciting journey, we invite passionate individuals who are eager to tackle challenging and rewarding work that will redefine the future of work with AI at its core.Our Work CultureAt Metaview, we adhere to a core principle: velocity. This translates into:Constantly optimizing our processes to enhance the pace of learning.Delivering truly exceptional work.Practicing open and clear communication, always providing full context.All this while maintaining our esteemed reputation for quality and craftsmanship.The OpportunityAs we expand rapidly across the US, Europe, and beyond, we are enhancing our sales team to capitalize on the growing demand for our products. This expansion will not only drive our growth but also deepen our engagement with our community of customers and prospects, setting the stage for a larger sales team in 2026.Key Responsibilities:Identify prospects through our product-led growth strategy and promote the advantages of our enterprise plan.Cultivate expert insights on the application of AI within the recruitment sphere.Act swiftly to transition customers from initial contact to pitch and closure.Share valuable market insights with our founders and product team to enhance our game-changing offerings.Build a strong professional network by collaborating with the next generation of iconic companies.

At Metaview, we are pioneering the future of recruitment through cutting-edge AI technology. Our AI agents empower leading organizations to hire swiftly and accurately, significantly reducing the manual burden of recruitment. We proudly serve renowned companies such as Brex, Affirm, Deel, ElevenLabs, and Airtable.Founded by Siadhal and Shahriar, who have deep-rooted experience from scaling giants like Uber and Palantir, we have successfully raised over $50 million from elite investors, with Google Ventures recently leading our Series B funding. Our growth trajectory is impressive at 4x year-over-year, and our clients are enthusiastic advocates of our product, with features in major publications such as Fortune, Forbes, TechCrunch, and The Times.This is just the beginning: We invite driven individuals to join us on this journey of transforming work through AI, as we tackle our most significant challenges ahead.Our Work CultureWe adhere to a fundamental principle: velocity. This translates into:Maximizing our processes to enhance the speed of learning.Delivering truly great work.Communicating transparently and directly, while providing complete context.All of this is accomplished while upholding our hard-earned reputation for excellence and quality.Position OverviewAs we experience a crucial phase of growth, with a strong product-market fit and an expanding base of satisfied clients, we are in search of a Sales Development Representative (SDR) to play a key role in this expansion. In this position, you will be at the forefront of growth—crafting compelling outbound narratives, establishing connections with decision-makers at target accounts, and converting leads into a robust sales pipeline. This opportunity is perfect for someone eager to master prospecting skills, curious about AI, and aspiring to develop capabilities that will pave the way for a successful career in sales.Key Responsibilities:Develop and maintain targeted account lists and buyer personas to support a continuously growing sales pipeline.Craft, test, and refine outbound messaging and communication strategies, leveraging product-led growth signals and intent data to prioritize engagement effectively.Execute multi-channel outreach through email, LinkedIn, phone, and relevant events to consistently generate high-quality meetings and sales-qualified opportunities.

Role Overview Metaview is hiring an Engagement Associate based in London. This position focuses on building and maintaining strong relationships with clients, supporting their needs, and helping shape engagement strategies that improve customer satisfaction. What You Will Do Develop and nurture connections with clients to understand and address their needs Support engagement efforts that contribute to positive customer experiences Work closely with internal teams to ensure consistent, high-quality service What We Look For Clear, effective communication skills Ability to collaborate with colleagues from various backgrounds Interest in building relationships and supporting a collaborative workplace

Join V7 LabsAt V7 Labs, we're revolutionizing the AI landscape by creating platforms that empower individuals to achieve peak performance with unmatched efficiency. Our goal is to convert human expertise into reliable AI, streamlining complex processes to be quicker, smarter, and more precise. We are experiencing rapid growth, supported by top investors and AI visionaries, including the creators behind Transformers and Gemini.Your RoleAs a Product Engineer, you will contribute to V7 Go, a platform designed to equip legal, finance, insurance, and accounting sectors with a customizable no-code AI agent toolkit. This tool focuses on harnessing multi-modal data to produce verifiable outputs while ensuring transparency in AI logic for accuracy and compliance.V7 Go integrates the latest models, including GPT-5, Claude 4.1, and Gemini 2.5, ensuring optimal accuracy and performance. Check out the V7 Go keynote for more insights into our innovative solutions.Team Dynamics and ImpactYou will report directly to Chris, our Engineering Manager, and collaborate within the Go Engineering team.Working alongside a dedicated team of up to 7 professionals, you will take on significant responsibilities encompassing coding, testing, planning, and analysis.You will have the autonomy to establish your own objectives, strategies, and metrics, emphasizing impactful outcomes rather than mere task completion.We value proactive engineers who take ownership of their work, demonstrating initiative in problem-solving and collaboration.Your Day-to-Day ResponsibilitiesFacilitating the application of foundational models to scale multi-modal data.Enhancing our platform to effectively manage complex multi-tenant usage patterns.Developing a comprehensive suite of APIs to support both our internal systems and customer-facing products.Delivering production-ready updates multiple times daily, collaborating closely with Product and Design teams to address customer needs.Candidate ProfileExperience in functional programming is essential. Familiarity with Elixir is advantageous, but languages such as Scala, GoLang, Node.js, Haskell, Clojure, and F# are also welcomed.Strong problem-solving skills and a proactive attitude towards challenges.

Role overview airapps is hiring a Backend Engineer for its London Metropolitan Area team. This role focuses on designing and building scalable server-side applications that support the company’s products and services. What you will do Work closely with colleagues across different functions to develop backend systems Contribute to the architecture and implementation of server-side features Help ensure backend solutions can scale and perform reliably Location This position is based in the London Metropolitan Area.

Join Aircall, a revolutionary unicorn in the AI-powered customer communications sphere, trusted by over 22,000 companies globally to enhance revenue, expedite issue resolution, and empower customer-facing teams. We are transforming the landscape of customer communications by integrating voice, SMS, WhatsApp, and AI into a unified workspace.Our growth is driven by a straightforward principle: to enable teams to work smarter, not harder. Our AI Voice Agent automates routine calls, while AI Assist simplifies post-call tasks, and AI Assist Pro provides real-time insights, allowing individuals to excel in their roles. This synergy results in increased revenue, quicker resolutions, and scalable teams.Headquartered in Paris, with a solid presence in North America anchored in Seattle, Aircall also has teams in vibrant cities such as Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. Our product is beloved by customers, and we are rapidly scaling, supported by top-tier investors and continuous AI advancements across multiple product lines.At Aircall, you'll become part of a dynamic company. We are ambitious, focused on product development, and execution-oriented, with a clear impact, swift decision-making, and genuine growth opportunities.Our Work Culture at Aircall: We prioritize customer satisfaction, leverage data for decision-making, and are dedicated to delivering significant outcomes. We cherish ownership, continuous improvement, and thoughtful agility. If you thrive in a collaborative, fast-paced environment where trust and impact are essential, you will thrive here.Position Overview:As a Senior Backend Software Engineer, you will take charge of designing, developing, deploying, and maintaining essential features that enhance customer value on our voice platform.You will be expected to advocate for best practices, mentor team members, and contribute to the broader Engineering community as part of your daily responsibilities.Quality, excellence, and agility are at the core of our delivery process, and you will play a pivotal role in elevating these standards.Utilizing a diverse array of backend technologies tailored to specific needs, all hosted on AWS, we create resilient services that deliver added value on top of voice while fully integrating with our customers' critical business tools (CRM, Helpdesk, E-Commerce, etc.).

At Metaview, we are pioneering the future of recruitment through innovative AI solutions. Our advanced AI agents empower leading companies to streamline their hiring processes, achieving unprecedented speed and accuracy. We take pride in relieving the burden of traditional recruitment, enhancing human capabilities for esteemed clients including Brex, Affirm, Deel, ElevenLabs, and Airtable.Founded by Siadhal and Shahriar, whose backgrounds include scaling operations at Uber and Palantir, we have secured over $50 million in funding from prestigious investors, with Google Ventures recently leading our Series B round. Our growth rate stands at an impressive 5x year-on-year, and our product has been enthusiastically embraced by our customers, attracting media attention from Fortune, Forbes, TechCrunch, and The Times.We are at the beginning of our journey, aiming to redefine work through AI integration. The challenges ahead are significant, and we seek individuals ready to embark on the most rewarding work of their careers.Our Work CultureAt Metaview, velocity is our guiding principle. This manifests in our commitment to:Streamlining all processes to enhance learning speed.Delivering exceptional work.Fostering open and transparent communication with thorough context.All while upholding our esteemed reputation for quality and craftsmanship.The RoleWe believe that brand-led growth is a distinct competitive advantage. The most successful companies don't just create demand; they cultivate attention, trust, and community. Social media plays a pivotal role in this strategy, serving as the intersection of our ideas, product insights, and company personality. In this position, you will be the steward of Metaview's presence across our organic social channels, spearheading the strategy and execution of platform-specific content that amplifies our follower base, enhances engagement, and solidifies our brand identity.Your ResponsibilitiesSocial Strategy & CreationDevelop and manage the social editorial calendar, collaborating with Marketing, Product, Sales, Customer Success, and Leadership teams to transform launches, insights, and key moments into compelling content.Produce and deliver platform-optimized, video-centric content, either as the on-screen spokesperson or as the creative leader coordinating team contributions.Introduce episodic content formats that captivate audiences, continually elevating standards for quality, taste, and storytelling.

Join Our TeamAt Tracer, we are pioneering the development of autonomous AI agents designed to enhance production data pipelines. As a venture-backed startup, we are supported by a network of seasoned investors and industry leaders who share our vision of transforming AI into a critical component of enterprise software in the coming decade. Our compact team is composed of experienced professionals dedicated to delivering impactful solutions. Role OverviewWe are on the lookout for a Founding Senior Backend Engineer based in London. In this pivotal role, you will take ownership of building the core systems that convert production alerts into actionable root cause analyses (RCAs) and effective fix recommendations, targeting a select few high-value alerts.This position merges backend engineering with product development and customer-centric problem-solving, aiming to alleviate real-world production challenges with robust, reliable systems that engineers can depend on. Our Tech StackPython + LangGraph for multi-agent alert investigationRust for high-performance systemsClickHouse for managing high-volume event data and investigation historiesAWS + Terraform for self-sustaining infrastructureNext.js + TypeScript for an engaging frontend experience Key ResponsibilitiesAs the Founding Senior Backend Engineer, you will:Design and build the foundational alert, investigation, and root cause analysis (RCA) pipeline using Python.Develop essential systems including:Alert ingestion and normalizationContext enrichment and correlationProblem framing outputsHypothesis orchestration engineInvestigation execution runtimeInvestigation artifacts and reportingLead architectural decisions ensuring the system's observability, auditability, and reliability from day one.Work closely with the founders to deliver a focused set of high-impact alert types, while strategically expanding coverage.Create customer-ready documentation and reports that enhance user understanding and trust in the system.

About Mistral AIAt Mistral AI, we harness the transformative power of artificial intelligence to simplify daily tasks, save precious time, and enhance learning and creativity. Our innovative technology is crafted to seamlessly integrate into the fabric of everyday work life.We are on a mission to democratize AI through high-performance, optimized, and cutting-edge open-source models and solutions. Our robust AI platform is tailored to meet the diverse needs of enterprises, whether on-premises or in the cloud. Our flagship offerings include Le Chat, your AI assistant for both life and work.We pride ourselves on being a dynamic, collaborative team deeply passionate about AI and its potential to reshape society. Our diverse workforce thrives in competitive environments and is dedicated to fostering innovation. With teams distributed across France, the USA, the UK, Germany, and Singapore, we embody creativity, humility, and a strong team spirit.Join us on this exciting journey as we shape the future of AI, making a meaningful impact together. Discover more about our vibrant culture at https://mistral.ai/careers.Role OverviewWe are on the lookout for passionate and talented Software Engineers to join our team. As a Backend Engineer, you will play a pivotal role in developing the core systems that power our key products: AI Studio, Le Chat, and Mistral Code. You will shape how users and developers interact with our AI platform at scale. Your focus will be on building reliable, high-performance backend systems and APIs that support millions of users and developers. Your contributions will directly enhance the user and developer experience, making it more engaging, efficient, and intuitive. We welcome engineers at all levels, from fresh graduates to seasoned professionals who are eager to learn, collaborate, and deliver impactful solutions.Key ResponsibilitiesBased on your expertise, you will engage in crucial components of our technology, including:Backend Development- Design, develop, and maintain scalable and robust backend features and APIs using modern frameworks.- Ensure high performance and reliability across our distributed systems.- Contribute to systems that support authentication, billing, AI tooling, and observability.

Join our innovative team at reteam as a Backend Engineer! In this role, you will collaborate with cross-functional teams to develop robust backend solutions that power our applications.We are looking for an enthusiastic engineer who is passionate about creating efficient and scalable systems. Your expertise will contribute to enhancing our product offerings and improving user experiences.

About 9fin9fin is a cutting-edge AI platform revolutionizing the global debt markets, which represent the largest asset class exceeding $145 trillion.The landscape of debt markets is extensive, global, and essential, yet it often relies on disjointed data, PDFs, and manual processes. 9fin transforms this outdated infrastructure by providing a unified platform that consolidates proprietary credit data, in-depth analysis, and efficient workflows across international markets.Currently, 9fin empowers over 300 prestigious institutions worldwide, including leading banks, asset managers, private equity firms, law firms, and consulting advisors. The company is experiencing rapid growth, particularly in the US, with exceptional retention rates driven by robust workflow adoption.We are at a pivotal moment. With a validated product-market fit and strong global demand, 9fin is propelling towards becoming the definitive platform for debt markets globally.What You'll Work OnAs a Senior Backend Engineer on our Structured Credit team, you will contribute to the development of our market-leading CLO product and assist in the launch of a new vertical.Our team is dedicated to making a significant impact, leveraging technology to create value for the business. While we have overarching business goals, we enjoy the autonomy to define our team objectives and determine our success metrics. We uphold accountability and proactive behaviors such as ownership.Lead projects within a cross-functional team by defining and designing systems, building proof of concepts, and delivering new service functionalities—including APIs, data processing, and automation—while collaborating with Product and Clients.Engage in backend development and engineering primarily on the services and web applications hosted on the 9fin platform.Play a crucial role within project teams as a senior individual contributor, conducting code reviews, mentoring fellow developers, and participating in early research and experimentation with new technologies to provide insights for new features and products.Continuously enhance the 9fin codebase by seizing opportunities to automate, refactor, and document processes when it has the most significant impact.Work across diverse web platforms involving complex financial data modeling, intricate access control logic, environmental data capture, integration of ML/AI prediction services, and data visualization.

About SequenceJoin Sequence and play a pivotal role in developing a revolutionary platform that facilitates seamless payment solutions for businesses. With over $1 billion in annual invoice processing and a trajectory of rapid growth, we are at the forefront of transforming financial operations.Our AI-powered revenue platform is designed specifically for modern finance teams, replacing outdated spreadsheets and cumbersome legacy systems with intuitive software that enhances performance and user satisfaction.Trusted by over 100 high-growth companies, including Cognition, incident.io, and MoonPay, we manage the entire revenue cycle, from quoting to billing and revenue recognition.Founded by a team of seasoned entrepreneurs, we achieved an impressive 10x ARR growth last year and recently secured a $20M Series A led by 645 Ventures, along with contributions from a16z and remarkable founders and CFOs from notable companies like Decagon, Klaviyo, and Wise.What’s it like to work at Sequence?We offer a small team environment with vast opportunities for impact and ownership. You will engage in meaningful work, gain direct access to customers, and develop alongside a rapidly growing company.If you’re ready to elevate your career at a fast-scaling company, we’re eager to connect with you.Your RoleWe are deeply committed to the quality of our product and are seeking passionate engineers who take end-to-end ownership—from conception to delivery and ensuring that our solutions meet customer needs.Here are some projects you may contribute to:Developing AI-Driven Approval Workflows. Create flexible, customizable approval chains that adapt to various business rules, enabling customers to define workflows in natural language.Creating an Intelligent Collections Agent. Design an automated agent that manages payment reminders and escalations through natural language instructions.Scaling Billing Infrastructure. Redesign our billing pipeline to handle significant increases in throughput while optimizing costs and storage strategies.As part of our lean team, you will have the opportunity to significantly influence our engineering practices and product direction.

At Plain, we are revolutionizing customer support for the modern B2B landscape. Our aim is to develop the most rapid and powerful platform, enabling companies to transcend traditional reactive support and foster genuine customer relationships.Renowned companies such as Cursor, Raycast, and Granola trust Plain to consolidate their customer interactions, enhance team collaboration, and elevate their workflows through the integration of AI.The B2B customer support sector is experiencing a monumental transformation, with AI redefining customer engagement. Support is evolving from a siloed function to a collaborative effort across platforms like Slack, Discord, and other communication channels. The outdated methods of slow, manual, and fragmented processes are no longer viable.This position offers a hybrid work model, requiring 3 days a week in our London office.Key ResponsibilitiesWorking at Plain involves more than just managing tasks; it encompasses owning and addressing challenges comprehensively—from infrastructure decisions to feature design and user interface elements.In this role, you will:Influence Product Strategy: Contribute to the technical architecture and product roadmap, effectively balancing customer insights with long-term product sustainability.Deliver Features from Concept to Launch: Define, develop, and deploy product features that directly address customer needs. Teams include:Core Product Team: Manage all customer-facing channels (Slack, Discord, Email, etc.), core data models, and customer requests while balancing rapid execution with foundational integrity.Developer Infrastructure Team: Create the essential tools that empower every engineer at Plain to effectively deliver and maintain the product, with a focus on optimizing team speed and minimizing obstacles.Enhance Backend Architecture: Tackle some of our most intricate challenges, from data modeling to high-performance reporting, establishing standards for our development processes.Optimize Developer Experience: Ensure that Plain is not only user-friendly but also developer-friendly, from data pipelines to APIs.

About 9fin9fin is revolutionizing the global debt markets with its cutting-edge AI platform, catering to the world’s largest asset class valued at over $145 trillion.The debt markets are extensive, international, and essential, yet they are often hindered by disjointed data, PDFs, and manual processes. 9fin transforms this outdated framework by providing a unified platform that consolidates proprietary credit data, in-depth analysis, and streamlined workflows across global markets.Currently, 9fin supports over 300 prestigious institutions worldwide, including leading banks, asset managers, private equity firms, law firms, and advisory companies. Our rapid growth is marked by significant expansion in the US and an exceptional retention rate driven by extensive workflow adoption.We are at a pivotal moment in our journey. With a proven product-market fit and substantial global demand, 9fin is on the path to becoming the definitive platform for debt markets globally.What You'll Work OnYou will lead technical projects, defining and designing systems, swiftly creating proof of concepts, and collaborating closely with Product and our clients.Develop code and guide your team in delivering new service functionalities, implementing APIs, managing data routing/processing, and establishing automation mechanisms.Your primary focus will be on backend services and the web applications that support the 9fin platform.Assume a leadership role within project teams, conducting code reviews and mentoring junior developers, while also participating in early research and experimentation with new technologies to inform new features and products.Continuously enhance the 9fin codebase by automating, refactoring, and documenting when possible.Diversity is key: Our web platforms encompass a wide range of areas, including complex financial data modeling, environmental and energy data capture, integration of ML/AI prediction services, and data visualization and automation systems.Collaboration is vital: We form cross-functional teams for every project, incorporating the necessary domain expertise from 9fin in finance, law, and editorial. Your ability to convey complex projects to non-technical audiences will foster productive and efficient team collaboration.Developer Experience: By managing automated processes and enhancing the development environment, you will help improve the overall experience for developers.

About JuniorAt Junior, we are on a mission to revolutionize the investment research landscape with innovative LLM-powered tools designed specifically for private market investors. Our clientele includes some of the world's leading private equity and consulting firms, collectively managing billions in annual investments. As a profitable and bootstrapped enterprise, we have grown our team to 24 talented individuals across our London and NYC offices, and we achieved a remarkable 10x revenue growth in 2025.Discover more about our mission and values here. Role DescriptionAs our first dedicated Backend Engineer focused solely on our internal go-to-market and operations stack, you will play a pivotal role in shaping our technology framework. Your responsibilities will include:Crafting an AI-first tech stack from the ground up, influencing infrastructure decisions and priorities.Rapidly deploying internal tools and receiving immediate feedback from your team members, who will quickly become your strongest advocates!Developing and managing our data warehouse and internal data architecture.Engaging in innovative projects that leverage LLMs, automation, and advanced agent technologies.Cultivating our engineering culture. Sample Set of ProjectsUser Health Reporting + CRM Data Quality: Automate data pipelines to enhance metrics visibility in BI dashboards and ML evaluations, while establishing alert systems for risk signals.User Feedback Integration: Develop a tool that summarizes user feedback calls, prioritizes feature requests, and communicates findings to our Product team.Billing and Invoicing: Implement complex B2B pricing models encompassing usage-based, seat-based, and platform fees, while automating financial reconciliation processes.Data Warehouse Development: Create a data warehouse to integrate product, CRM, and operational data, and generate tailored dashboards for different teams. About YouWe are searching for a backend/data engineer who...

Pelago stands at the forefront of virtual healthcare, specializing in Substance Use Management. Our comprehensive program offers personalized guidance, support, and treatment for individuals aiming to overcome challenges related to tobacco, alcohol, and opioid use. We cater to a diverse spectrum of substance use, from unhealthy habits to active disorders, ensuring that each member receives tailored care that aligns with their health, habits, genetics, and personal objectives. Our array of virtual services encompasses educational resources, cognitive behavioral therapy (CBT), and comprehensive medication-assisted treatment (MAT). Pelago empowers employers and health plans to provide accessible and effective solutions for substance misuse. Having successfully partnered with hundreds of employers and health plans, we have positively impacted over 750,000 lives. After recently securing our Series C funding with over $151 million raised from premier global investors, we invite passionate individuals to join our mission of transforming health outcomes.About Pelago Engineering:Our engineering team is composed of empowered, outcome-focused problem solvers who collaborate closely with product, design, and clinical teams to enhance member outcomes at scale.As AI reshapes the software development landscape, we are proactively refining our development processes to prioritize system design and impactful decision-making over rote implementation.How We Work:Outcome-driven: Engineers tackle substantial problems rather than merely building features. Success is evaluated based on learning, impact, and outcomes—not just speed.AI-native: We leverage AI throughout the software development lifecycle to expedite implementation, testing, and reviews, allowing engineers to concentrate on intent definition, behavior validation, and system resilience design.High autonomy, high accountability: Teams enjoy significant ownership of their domains, with autonomy translating to responsibility for quality, safety, and results.Cross-functional collaboration: Engineers work synergistically with Product, Design, Data, and Clinical teams, sharing responsibilities for discovery, experimentation, and delivery.Quality and safety are paramount: Our work is conducted within a regulated domain that directly impacts members, making reliability, observability, and correctness top priorities.What You’ll Do:Instead of traditional task lists, you will take full ownership of significant problem spaces from discovery through to delivery.