Technical Support Associate at Runna | London

Join Acturis, a leading provider of software solutions for the insurance industry, as a Marketing Support Associate in our London office. In this dynamic role, you will assist the marketing team in executing campaigns, managing social media channels, and providing administrative support for marketing initiatives.Your contributions will play a crucial role in enhancing our brand presence and communicating our value to clients. If you are passionate about marketing and eager to help drive success, we would love to hear from you!

Join our dynamic team as a Marketing Associate at natter! In this role, you will have the opportunity to contribute to exciting marketing campaigns, engage with our audience, and help drive our growth initiatives. We are seeking a passionate and creative individual who thrives in a collaborative environment and is eager to learn and grow.

Role Overview Braze is hiring an Associate Support Representative in London. This role focuses on helping customers use the Braze platform effectively and get the most out of its features. The position centers on delivering clear, helpful support and making sure clients have a positive experience. What You Will Do Respond to customer questions about the Braze platform Guide clients through platform features and functionality Help customers resolve issues so they can achieve their goals Communicate clearly and promptly with clients What Helps in This Role Strong communication skills Problem-solving mindset Interest in supporting customers and improving their experience This position is based in London.

Join ApprovalMax, a leader in finance automation, as a Product Marketing Associate in our vibrant London office. In this pivotal role, you'll turn intricate product features into engaging and persuasive messaging that drives revenue growth in key markets.Working under the direction of our Head of Product Marketing, you will collaborate with Product, Marketing, and Revenue teams to implement go-to-market strategies, particularly emphasizing our QuickBooks Online (QBO) integration and the North American market. This hands-on role will see you contribute to campaigns, enablement materials, and product narratives that effectively communicate our value proposition.Your ResponsibilitiesGo-to-Market Initiatives (North America Focus)Assist in executing product marketing initiatives linked to our QBO integration, aligning with our global and regional GTM strategies.Gain a deep understanding of customer pain points and use cases within the North American landscape to refine messaging and positioning.Support product launches by crafting content and assets that clearly convey customer value.Demand Generation & Conversion SupportCollaborate with marketing teams to shape campaign messaging, value propositions, and audience targeting.Create narratives and content driven by use cases that bolster demand generation and conversion efforts.Provide product messaging, market insights, and proof points to enhance top- and mid-funnel activities.Help maintain and optimize our presence on third-party review platforms (e.g., G2, Capterra).Free Trial & Conversion EnhancementWork with Digital and PLG teams to enhance the free trial experience, including onboarding content and in-app communications.Analyze trial performance data and suggest improvements for messaging or content to boost conversion rates.Sales & Revenue EnablementDevelop and maintain enablement resources such as pitch decks, battle cards, and product collateral.Facilitate the trial-to-paid transition through clear and consistent messaging about value and differentiation.Monitor competitors and contribute to regular updates and materials on competitive positioning.Assist in managing product marketing tools and AI-driven enablement resources.

Sibylline Ltd seeks a B2B Marketing Associate based in London. This role centers on supporting marketing strategies aimed at business clients. Role overview The B2B Marketing Associate will work with colleagues from different departments to help strengthen Sibylline Ltd’s market presence. Daily tasks involve contributing to campaigns and finding ways to improve how the company reaches and engages with organizations. Collaboration Expect regular collaboration with teams across the company. The goal is to ensure marketing efforts align with broader business objectives and connect effectively with business audiences.

About UsAt Legora, we are revolutionizing the legal landscape. Our mission is clear: we are not merely creating solutions for legal professionals; we are collaborating with them to ensure our innovations truly meet their needs. By partnering with lawyers throughout the development process, we guarantee that our tools are effective and relevant.Our AI-driven workspace empowers legal experts to enhance their efficiency, ask insightful questions, and uncover valuable insights. We constantly strive to push the boundaries of legal technology, transforming complex processes into smarter, faster, and more human experiences. With our solutions, thousands of documents can be analyzed in mere minutes, and intelligent workflows are developed in collaboration with leading practices.We are proud to be trusted by prestigious global law firms such as Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters across more than 40 countries. Our approach is characterized by speed, effective iteration, and intentional scaling.Joining Legora means becoming part of a team that believes in going beyond "good enough." We are committed to empowering lawyers to perform their best work using technology that genuinely comprehends their needs. If you are passionate about building innovative solutions, collaborating with extraordinary individuals, and driving transformation in a high-impact field, then this is your opportunity.Join us in shaping the future of legal technology!Your RoleAs a Growth and Marketing Associate, you will play a pivotal role within our Strategic Accounts team, serving as a vital component of our commercial engine. You will collaborate closely with senior leaders and Account Executives to develop sales pipelines, facilitate intricate deals, and optimize the systems and processes that fuel our growth.This hands-on role requires high ownership and spans the realms of sales, operations, and strategy, providing you with firsthand experience of how enterprise go-to-market strategies are executed.In this role, you will:Perform market and account research to identify trends, opportunities, and impactful use cases.Assist in generating sales pipelines for strategic accounts through targeted inbound and outbound initiatives.Organize high-impact stakeholder gatherings through curated events and forums, fostering thought leadership, peer connection, and significant commercial interactions.

As global specialists in private markets, we offer customized investment solutions, advisory expertise, and impactful, data-driven insights to investors around the world. By harnessing the strength of our platform and unparalleled intelligence across various sectors, strategies, and geographies, we empower our clients to uncover the insights and advantages they need for success.The Marketing Associate plays a pivotal role in supporting our marketing strategy, operations, and campaign execution across Europe, the Middle East, and Asia. Collaborating closely with marketing, business development, and senior stakeholders, this role requires strategic coordination, exceptional execution, and adept stakeholder management to drive impactful initiatives that align with both regional and organizational goals.To excel in this position, the candidate must possess strong relationship-building and influencing abilities, actively engaging with internal teams and external partners to secure speaking engagements, organize conferences and events, and bolster sales enablement initiatives. Additionally, the role includes the daily management of interns and junior team members, providing guidance and fostering their ongoing development.Success in this role demands a high level of ownership, outstanding communication, and organizational capabilities, along with the ability to juggle multiple complex initiatives in a dynamic, deadline-driven environment. The ideal candidate will flourish in a collaborative atmosphere, demonstrate a proactive interest in the investment management sector, and effectively lead initiatives from conception through to execution.

Join AccuRx as an IT Support Associate in our vibrant Shoreditch office. We are looking for a motivated individual to provide essential support to our IT team, assisting with technical queries, troubleshooting issues, and ensuring smooth operations. This is an excellent opportunity for someone passionate about technology and eager to develop their career in IT.

Join Tandem Health as a Marketing Associate and become an integral part of our dynamic team in London. In this role, you will support our marketing initiatives, engage with customers, and contribute to our brand's growth. If you are passionate about marketing and eager to make an impact, we want to hear from you!

Join our dynamic team at humaans as a Go-To-Market Associate. In this role, you will be instrumental in developing and executing strategies that propel our growth in the market. You will collaborate closely with cross-functional teams to drive product positioning, market research, and customer engagement initiatives.

Join KAYAK, a leading travel search engine and part of Booking Holdings (NASDAQ: BKNG), where we empower travelers to find their ideal flight, accommodation, rental car, and vacation package. With billions of searches across our platforms, we are redefining business travel with innovative solutions like KAYAK for Business.As a valued member of KAYAK, you will contribute to a renowned portfolio of global metasearch brands, including momondo, Cheapflights, and HotelsCombined. Innovation is at the heart of our operations, and every team member has the opportunity to make a significant impact. Our mission is to create the ultimate travel search engine, making global exploration accessible to everyone.We are seeking an Associate Creative Director to elevate and shape the KAYAK brand across Europe. This role offers the chance to deliver distinctive and impactful creative work, ranging from brand platforms to performance-driven campaigns.As part of the KAYAK Creative Team, you will engage millions of travelers by bringing our brand to life through compelling ideas and high-quality execution across various channels. Reporting to the Senior Creative Director, you will help develop campaign strategies across TV, online video, out-of-home (OOH), and social media.This hands-on position requires a blend of creative intuition and leadership, as you will guide a small, high-performing team in producing exceptional work while gradually taking on more strategic responsibilities regarding brand creative direction.This role requires in-office work at our London office at least 3 days each week.

Start date: Immediate Location: London The Role Join AlphaSights as an Associate Product Marketing Manager (APMM) and take charge of product marketing initiatives within a specific technology domain. You will collaborate with Product Managers (PMs) to maximize user value from our technology offerings. Your role will involve close collaboration with Product Managers and Product Analysts on new initiatives from pre-beta stages through to post-release evaluation. You will oversee release planning, including communications, educational content creation, and collection of post-release feedback. Your goal will be to generate enthusiasm and awareness for upcoming features within your user base while diligently ensuring your features contribute to AlphaSights' overall success. This position is part of our product organization and reports to a Lead Product Marketing Manager. What You Will Do Develop Product Domain Expertise: Gain a deep understanding of specific product areas, addressing their objectives, challenges, and opportunities, while serving as a vital link between the Product team and stakeholders. You will be recognized as an expert in your domain and handle inquiries regarding technical functionality, clearly articulating the business impact of forthcoming changes. Lead Go-to-Market Strategies: Drive the design and implementation of product launch strategies, working closely with product teams to ensure impactful introductions of new products. You will facilitate a smooth transition from product development to launch and adoption, utilizing insights from prior releases to shape strategies and communications for future initiatives. User Education Initiatives: Create and execute comprehensive user education plans, which may include digital walkthroughs, live demonstrations, and written resources, ensuring users are well-equipped to utilize new features. Collaborative Engagement: Work with various teams within and outside the technology department, establishing yourself as a key figure in conveying product functionality and defining release strategies. Collect and Synthesize User Feedback: Implement structured methodologies for gathering, analyzing, and acting on user feedback to guide product enhancements. Collaborate effectively with Product Managers to align product development with user needs and experiences. Continued Adoption Strategies: Leverage qualitative and quantitative insights to formulate and implement strategies that promote ongoing product adoption.

Role overview Omnea seeks a Go-To-Market Associate based in London. This role collaborates with teams across the business to develop and carry out strategies that connect Omnea’s products with their intended audiences. What you will do Research market trends and customer needs to guide commercial decisions Analyze competitor strategies to help refine Omnea’s positioning Assist with product launches, ensuring messaging and timing support business objectives Impact The Go-To-Market Associate plays a key part in making sure Omnea’s products reach the right customers. Clear, timely communication and well-executed launches help strengthen Omnea’s presence in the market.

About SwapAt Swap, we are pioneering the future of commerce with our cutting-edge AI-native platform. Our technology seamlessly connects backend operations with a modern storefront experience, enabling brands to sell anything, anywhere.Designed for brands aiming for global reach, Swap centralizes operations, enhances workflows, and empowers decision-making through real-time data insights. Our comprehensive product offerings include cross-border solutions, tax management, returns processing, demand planning, and our innovative storefront technology, which provides merchants with unparalleled transparency and confidence.We are cultivating a vibrant company culture at Swap that prioritizes clarity, creativity, and shared ownership as we transform global commerce.About the RoleAs a Marketing Development Associate at Swap, you will play a pivotal role in bridging the gap between automated marketing and sales qualification. Your primary responsibility will be to ensure the Sales team engages only when genuine, contextual intent has been established, nurturing early interest through meaningful conversations, validating readiness, and facilitating insightful handoffs to the Sales team.This position addresses a critical need in our go-to-market strategy: while automation is essential, sales engagement is optimally effective when interest is explicitly communicated. You will serve as the human touchpoint, thoughtfully engaging with low- and mid-intent prospects, interpreting their behaviors and responses to identify when they are truly poised for a sales discussion.Success in this role is evaluated based on the quality of the sales pipeline and the confidence in handoff, rather than merely speed or volume. You will empower Sales to initiate conversations at the optimal moment, reducing noise and enhancing conversion rates while safeguarding their time.This position is ideally suited for someone at the onset of their marketing career, eager for hands-on experience in customer engagement, lifecycle strategy, and the synergy between Marketing and Sales in a contemporary go-to-market context. You will receive close mentorship, develop keen insights into buyer intent, and lay the groundwork for future roles in lifecycle, growth, or broader demand generation. This is not a quota-carrying sales position but a marketing-focused role aimed at translating intent into actionable sales momentum.Key ResponsibilitiesManage the engagement and development of low- and mid-intent inbound prospects over extended timelines.Communicate with prospects through various channels, including chatbots, email, and light outbound follow-up to gauge intent, motivation, and readiness.Analyze buyer behavior and content interaction to inform engagement strategies.

Join Synthesia, the leading AI video platform transforming business communication for over 90% of the Fortune 100 companies. Founded in 2017 and headquartered in London, we have expanded our reach with teams across Europe and the United States.As AI continues to redefine work and communication, our innovative products enhance visual storytelling and skill development, empowering individuals to thrive in their organizations.Having recently closed a successful Series E funding round with $200 million raised, our company is now valued at $4 billion, backed by esteemed investors such as Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, along with founders from Stripe, Datadog, Miro, and Webflow.About the RoleAs a Technical Support Associate, you will play a vital role in delivering exceptional first-line support to our enterprise customers. This position involves assisting with technical inquiries, troubleshooting issues, and progressively tackling more complex challenges as you hone your technical capabilities.You will collaborate closely with experienced Technical Support Specialists and Engineers, gaining invaluable exposure to various technical systems while supporting both customers and internal teams. This is an excellent opportunity to kickstart or advance your career in technical support within a dynamic SaaS environment.Key Responsibilities:Deliver first-line technical support to enterprise customers primarily via live chat, effectively diagnosing and resolving platform issues.Collect and document all pertinent information for reported issues, ensuring precise case documentation and updates.Utilize standard troubleshooting techniques and validated solutions under the guidance of senior team members.Escalate complex or critical issues to Technical Support Specialists or Engineering teams, providing comprehensive diagnostic details.Reproduce reported issues in internal environments to support investigations.Follow up with customers to ensure their issues are resolved satisfactorily.Maintain clear and professional communication with customers throughout the support process.Document solutions, troubleshooting procedures, and new learnings for internal knowledge sharing.About You:1 to 3 years of experience in technical support, helpdesk, or customer service roles.

Join SeedLegals, London's leading lawtech startup that is transforming the way entrepreneurs launch, manage, and scale their businesses. We empower startups across the UK, France, Ireland, and the US with our innovative platform, supported by premier investors like Index Ventures.With over 75,000 startups and investors leveraging our services for funding rounds, share options, and business acceleration, we are poised for significant growth. We are seeking a dynamic Head of Marketing to spearhead our marketing initiatives during this exciting expansion phase.In this pivotal role, you will direct all aspects of our marketing strategy, focusing on both customer acquisition and retention across diverse markets, channels, and teams.If you thrive in fast-paced environments and are driven by the desire to craft impactful strategies and build high-performing teams, this opportunity is for you.Key Responsibilities:Lead the comprehensive marketing and acquisition strategy across all channels (SEO, PPC, email, events, social) and regions (UK, USA, Ireland, France).Establish, monitor, and achieve lead and opportunity targets, ensuring a robust pipeline of high-quality, sales-ready leads.Define and oversee brand positioning, tone of voice, and global messaging, ensuring cohesive and high-quality execution across all channels and markets.Manage a strategic marketing budget and optimize Customer Acquisition Cost (CAC) to facilitate sustainable growth, advocating for organic growth methods including content, SEO, and community initiatives.Inspire and develop a marketing team of 10 professionals across content, social, events, PPC, and SEO, fostering a culture of creativity, collaboration, and exceptional performance.Drive product-led growth through compelling storytelling, competitive intelligence, and influencing go-to-market strategies and channel mix.Deliver precise forecasts, reports, and performance dashboards, assessing ROI across all channels and aligning with Senior Leadership Team (SLT) and company objectives.Collaborate closely with C-level stakeholders, particularly the CEO, to refine strategies and achieve business goals.Work with Product, Data, Customer Experience, Sales, and Partnerships teams to create cohesive strategies and campaigns that enhance product usage, engagement, activation, and retention.Report to the Chief Commercial Officer with a clear path for progression towards a Senior Leadership Team position.Lead brand development, competitive positioning, and demand generation in the US market, establishing SeedLegals as the category leader.Oversee the strategic marketing direction of the SeedLegals Startup Awards and The Pitch events, enhancing brand visibility, community involvement, and revenue growth.Other related duties may be assigned as necessary.

About SanaSana is an innovative AI laboratory dedicated to developing superintelligence for the workplace. Our mission is to empower organizations to achieve their goals swiftly by facilitating effortless knowledge access, automating monotonous tasks, and enabling learning through agentic AI.As a part of Workday, we are focused on creating AI solutions that enhance human capabilities. If this purpose resonates with you, we invite you to join us.Who You Will Collaborate WithOur founding team comprises outstanding professionals from renowned companies such as Notion, Dropbox, Slack, Databricks, Google, McKinsey, and BCG. Together, we are committed to transforming the way individuals interact with and utilize knowledge.Our AI products are already trusted by leading global firms, serving over one million users worldwide. With over $130 million in funding from prestigious investors like NEA, Menlo Ventures, and EQT Ventures, we have been recognized as a LinkedIn Top Startup and have won Fast Company's 2024 Award for Next Big Things in Tech for AI & Data, alongside being featured in Forbes' AI 50 list. We are just beginning our journey to revolutionize knowledge utilization in organizations.About the RoleThe Go-To-Market (GTM) team at Sana is tasked with launching our products into the market. This involves identifying emerging market needs and trends, shaping our product offerings, understanding the strategic requirements of vital organizations, and determining how Sana can address their challenges. The GTM team's reach extends across products and regions, focusing on new market entry, strategic sales, and establishing the frameworks, tools, and methodologies necessary for scaling our operations.As we navigate this transformative time, where AI is poised to create change more profound than the internet revolution, we seek individuals with exceptional intuition, strategic foresight, and resilience. For the right candidate, this role is not only challenging but also immensely rewarding, as our daily efforts contribute to a legacy worth sharing with future generations.Who You AreCurious: You are eager to learn and view challenges as opportunities for growth.Knowledge Pioneer: You are passionate about redefining how individuals engage with and utilize knowledge to elevate their thinking.Growth-Focused: You bring enthusiasm and commitment to surpassing goals and driving growth.

Role overview bjakcareer is seeking a Vice President of Marketing to join the team in London. This position oversees the company’s marketing direction, with a focus on increasing brand visibility and supporting business growth. The Vice President will play a key role in shaping how the brand is perceived and how marketing supports overall company goals. What you will do Lead and mentor the marketing team, establishing clear goals and priorities for team members. Create and implement marketing strategies designed to build brand awareness. Collaborate with other departments to ensure marketing efforts align with company objectives. Apply data and analytics to refine marketing campaigns and drive better outcomes. Requirements Significant experience in senior marketing leadership roles. Proven ability to build and manage effective teams. Comfort with using data to guide decisions and track the success of marketing initiatives. Located in the United Kingdom.

Join Talan as an Energy Market Support Coordinator and play a pivotal role in our Consulting department. In this dynamic position, you will assist in optimizing energy market operations, collaborating with industry stakeholders, and ensuring the smooth execution of projects. You will be at the forefront of energy solutions, contributing to a sustainable future.