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Technical Support and Administrative Specialist

AvePointSingapore
On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications include a degree in business management or a related field, with over 5 years of experience in project administration or PMO roles, preferably in IT. Candidates should demonstrate meticulous attention to detail, the ability to work independently, and a solid understanding of organizational effectiveness.

About the job

Secure Your Future with AvePoint

AvePoint stands as a premier global leader in data management and governance, empowering over 21,000 customers worldwide to optimize their digital workplaces across platforms such as Microsoft, Google, and Salesforce. Our extensive global channel partner program encompasses more than 3,500 managed service providers, value-added resellers, and systems integrators, with our solutions featured in over 100 cloud marketplaces. To learn more, visit www.avepoint.com.

At AvePoint, we are deeply committed to investing in our team members. Our culture, characterized by agility, passion, and collaboration, enables you to define your career path, make a meaningful impact, and take charge of your future. Discover how you can unleash your potential with us!

Role Overview:

As a vital member of our Project and Operations Administrative support team, this position plays a key role in aiding Project Managers to ensure smooth and efficient application system operations and monitoring across our organization.

The ideal candidate will collaborate with cross-functional teams to provide essential support, significantly contributing to our organization's technology projects and operations.

Key Responsibilities:

  • Serve as the primary liaison for the Project Manager regarding augmented resources and intern administration, including requisition, timesheet tracking, reflection reports, and leave applications.
  • Assist Project Managers in hiring and onboarding/offboarding project team members, ensuring completion of Security Clearance and onboarding/offboarding checklists.
  • Support Project Managers with project administration tasks such as financial tracking and monitoring of augmented resources’ renewal.
  • Contribute to Project and Operation Documentation and tracking, including pre-audit preparations for audits.
  • Monitor account and vulnerability compliance status and incident tracking. Prepare operational statistics and performance metrics for weekly operations meetings to adhere to key risk indicators for running projects and operations.

Desired Qualifications:

  • A degree in business management, business administration, or a related field.
  • Over 5 years of experience in a Project Administration/PMO role or a similar project administrative position, preferably within the IT sector or related industries.
  • Exceptional attention to detail and a meticulous approach to tasks.
  • Ability to work autonomously and take responsibility for project deliverables.
  • Understanding of organizational effectiveness and operational efficiencies.

About AvePoint

AvePoint is a leading global provider of data management and governance solutions, helping organizations transform their digital workplaces through innovative technologies. With a commitment to teamwork and personal growth, AvePoint fosters a culture where employees are empowered to make impactful contributions.

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