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Experience Level
Entry Level
Qualifications
We are looking for candidates who are currently pursuing a degree in Computer Science, Information Technology, or a related field. Strong problem-solving skills, effective communication abilities, and a passion for technology are essential.
About the job
Join Acturis as a Placement Year Technical Support Analyst in Birmingham. This is an excellent opportunity for students looking to gain hands-on experience in the technical support field. You will be part of a dynamic team that provides exceptional technical assistance and solutions to our clients.
About Acturis Ltd.
Acturis is a leading provider of software solutions for the insurance industry. Our innovative technology helps businesses streamline their operations and improve customer service. Join us and be part of a forward-thinking company where your contributions make a difference.
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Full-time|On-site|Birmingham , England, United Kingdom
At Acturis, innovation is not just a part of our culture—it is in our DNA. Our journey began in 2000 in the garden shed of our co-founder, Theo Duchen, who, along with fellow former McKinsey partner David McDonald, set out to reinvent insurance technology. From those humble beginnings, Acturis has evolved into a global SaaS leader, revolutionizing the insurance industry.Today, over 100,000 users in more than 40 countries rely on our platform to manage and expand their businesses. By forming close partnerships with brokers, insurers, and MGAs, we continue to redefine modern insurance across personal and commercial lines.Recognized as a Great Place to Work® 2026, Acturis merges the agility and innovation of a startup with the scale and stability of an industry leader. You will join a team where expertise is cherished, ideas are rapidly implemented, and talented individuals make a tangible impact from day one. As an EcoVadis Committed rated organization, we are dedicated to creating long-term value through sustainable and responsible operations.Key Responsibilities:• Collaborate within one of five teams focused on core Acturis system development, customer web solutions, or insurance product implementations, guiding clients on how to optimize the highly configurable Acturis System.• Design and execute top-tier software solutions, translating client requirements into detailed specifications and steering complex builds to fruition.• Tackle challenging technical issues, enhance the Acturis System continuously, and support sales through proposals, presentations, and technical demonstrations.We provide structured development, clear advancement paths, and true ownership—whether leading projects, shaping strategy, or mentoring others. You will thrive in a collaborative environment where high achievers advance rapidly.
Full-time|On-site|Birmingham , England, United Kingdom
At Acturis, innovation is not just part of our culture; it is embedded in our very essence. Since our inception in 2000, we have evolved from the garden shed of our co-founder, Theo Duchen, into a pioneering force in insurance technology alongside his partner David McDonald, a former McKinsey executive. Our ambition was to revolutionize the industry, and today, we stand as a global leader in the SaaS space, trusted by professionals worldwide.With over 100,000 users across more than 40 countries, the Acturis platform is integral to the operations of brokers, insurers, and MGAs, as we set new benchmarks in both personal and commercial insurance lines.Acturis is honored to be recognized as a Great Place to Work® 2026, fostering a collaborative and innovative environment reminiscent of a start-up, even as we expand globally. With over 90% of our workforce comprising graduates, we provide an ideal setting for early-career talent to flourish. As an EcoVadis Committed-rated organization, we prioritize sustainable and responsible business practices to generate long-term value.As a Technical Business Analyst, your daily tasks will include:Designing and implementing enhancements to the Acturis System or customer-facing web solutions.Translating complex client requirements into clear and precise technical specifications.Employing logical problem-solving skills to address technical challenges and assisting sales teams through demonstrations and solution insights.We believe in empowering our employees from day one with mentorship, a defined career progression path, and significant early responsibilities, ensuring that graduates can make a real impact.What you can expect:A transparent career framework with regular feedback and three formal performance reviews each year.Opportunities to lead projects, manage resources, and mentor junior team members.Thorough onboarding, industry-recognized training, and support for specialized courses as you advance in your career.
Full-time|On-site|Birmingham , England, United Kingdom
At Acturis, innovation is not merely a facet of our culture; it is truly embedded in our DNA.Our journey commenced in 2000 from the humble beginnings of our co-founder, Theo Duchen, who, together with former McKinsey partner David McDonald, aimed to revolutionize insurance technology. What began as an audacious startup concept has evolved into a globally recognized SaaS leader, earning the trust of the industry.Today, over 100,000 users across more than 40 countries depend on the Acturis platform. By collaborating closely with brokers, insurers, and MGAs, we continuously shape the market and establish new standards across personal and commercial lines.Acturis takes pride in being recognized as a Great Place to Work® 2026 and in nurturing a collaborative and innovative startup-style culture, even as we expand our global footprint. With over 90% of our new hires being graduates, this environment is designed for early-career talent to flourish. As an EcoVadis Committed-rated organization, we are dedicated to creating long-term value through sustainable and responsible operations.Your daily responsibilities will include:Designing and implementing enhancements to the Acturis System or customer-facing web solutions.Translating complex client needs into clear, precise technical specifications.Resolving technical challenges logically and assisting sales teams with demonstrations and solution insights.We provide mentorship from day one, a well-defined progression path, and substantial responsibility from the outset, fostering an environment where graduates can swiftly evolve and make a significant impact.What you can look forward to:A transparent career framework, consistent feedback, and three formal performance reviews each year.Opportunities to lead projects, manage resources, and mentor junior team members.Extensive onboarding, industry-recognized training, and funding for specialized courses as you advance.
Full-time|Hybrid|Birmingham, England, United Kingdom
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Internship|On-site|Birmingham , England, United Kingdom
Join Acturis as a Placement Year Technical Support Analyst in Birmingham. This is an excellent opportunity for students looking to gain hands-on experience in the technical support field. You will be part of a dynamic team that provides exceptional technical assistance and solutions to our clients.
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