Technical Services Engineer

AECOM is seeking a highly skilled Technical Director specializing in Electrical Engineering to join our dynamic team in Sydney. In this role, you will lead a diverse team of engineers and technicians, ensuring the delivery of high-quality electrical engineering solutions for various projects. Your expertise will drive innovation and efficiency, enhancing our project outcomes and client satisfaction.

AECOM is seeking a highly skilled and visionary Technical Director for our Ports and Marine division in Sydney. In this pivotal role, you will lead and manage complex marine infrastructure projects, ensuring they meet all technical standards and client expectations. You will collaborate with a talented team of engineers and project managers to deliver innovative solutions that enhance our clients' operations and contribute to the growth of our coastal and marine infrastructure.

Location: Sydney, Australia (Hybrid) About Relevance AI Relevance AI builds a platform for creating and managing intelligent agents that handle workflows, make decisions, and support collaboration, all in one place. Our mission is to help teams delegate meaningful work to AI agents that think and act with expertise. Industry leaders such as Canva, Databricks, Confluent, Autodesk, Lightspeed, Aveva, Qualified, and Activision Blizzard use our technology to scale their operations, marketing, and sales. We are backed by Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital. In April 2025, we completed our Series B funding round to accelerate our growth and expand agentic automation. With headquarters in Sydney, San Francisco, and Barcelona, we work in a hybrid model and value curiosity, collaboration, and execution. In 2025, LinkedIn named us Australia’s #1 Startup. Role Overview The Director of Technical Support leads and grows our global technical support function for enterprise clients across three regions. This role ensures that customers receive fast, high-quality resolutions and a consistent experience at scale. The Director will build a high-performing support organization, define enterprise standards and processes, and drive innovation in AI-enabled support. What You Will Do Lead a support team that has automated about 80% of ticket resolutions, using an AI-first approach. Develop and refine team structure, set clear expectations, and establish processes for enterprise support. Address challenges such as regional and time zone differences in support experience. Implement and manage enterprise SLA processes. Scale global hiring and onboarding to provide 24/5 support coverage. Establish reporting and forecasting to improve product quality and guide resource allocation. Collaborate with engineering and other teams to resolve bugs and enhance the product, including developing AI agents with tools like Claude Code. Contribute to online community support and educational initiatives.

Join AECOM as a Principal / Senior Electrical Engineer in the Defence sector, where you will play a pivotal role in shaping critical projects. This position offers the opportunity to lead innovative electrical engineering solutions for defence applications. You will be responsible for designing, implementing, and overseeing a variety of electrical systems, ensuring compliance with industry standards and regulations. Collaborate with multidisciplinary teams, mentor junior engineers, and contribute to the strategic development of projects that make a real impact.

Join AECOM as a Technical Director - Mechanical Data Centre Design in Sydney, where you will lead innovative projects in data centre design. Your expertise in mechanical engineering will guide our teams to deliver cutting-edge solutions. This role involves collaborating with cross-functional teams to ensure that we meet industry standards while exceeding client expectations.

Anduril Industries stands at the forefront of defense technology, dedicated to enhancing military capabilities for the U.S. and its allies through advanced technology. By integrating the cutting-edge expertise, technology, and innovative business models of the 21st century into the defense sector, Anduril is revolutionizing the design, construction, and sales of military systems. Our suite of systems is driven by Lattice OS, an AI-powered operating system that transforms numerous data streams into a real-time, 3D command and control center. As we navigate an era of strategic competition, Anduril is devoted to delivering state-of-the-art autonomy, AI, computer vision, sensor fusion, and networking technologies to military forces in months, not years.At Anduril Australia, we are pioneering unmanned systems for various domains, including subsurface missions, that will utilize unsupervised autonomy to provide long-endurance, multi-mission capabilities to our clients. The role of Senior Electrical Engineer is critical to our projects, such as the Extra Large Autonomous Undersea Vehicle (XL-AUV) Program, requiring extensive experience in electrical system design to architect and deliver essential systems and subsystems. The ideal candidate will utilize their expertise with Electrical and Power Systems to swiftly design, deliver, support, and advance next-generation autonomous vehicles through their entire product life cycle.Key Responsibilities:Lead the design and development of innovative electrical systems that fulfill our company's specific requirements.Collaborate with fellow engineers and team members to integrate electrical systems into comprehensive product designs.Provide technical mentorship and guidance to junior engineers.Work with cross-functional teams to translate business objectives into actionable electrical engineering deliverables.Develop and maintain thorough documentation, including design specifications, testing protocols, and technical reports.Ensure adherence to industry standards, regulations, and safety requirements throughout the product development process.Conduct detailed electrical calculations, simulations, and tests to assess system performance and enhance efficiency.Troubleshoot intricate electrical engineering challenges and devise innovative and practical solutions in a fast-paced development setting.Manage project timelines and milestones effectively, ensuring successful outcomes within budget.Stay informed on the latest advancements in electrical engineering and proactively integrate new insights to enhance our products.

Join AECOM as a Technical Director in Environment and Planning. In this pivotal role, you will lead and manage projects that contribute to sustainable development and environmental compliance. You will collaborate with diverse teams to deliver innovative solutions that address complex environmental challenges.Your expertise will be critical in ensuring that our projects meet regulatory requirements and are aligned with best practices in environmental management. You will be responsible for overseeing project execution, mentoring junior staff, and maintaining client relationships.

AECOM is seeking a highly skilled and motivated Principal Electrical Engineer specializing in Primary Systems to join our dynamic team in Sydney. In this pivotal role, you will lead projects that shape the future of electrical systems, ensuring they meet the highest standards of safety, efficiency, and sustainability. Your expertise will be vital in designing and implementing innovative electrical solutions that effectively support our clients’ needs. You will collaborate with multidisciplinary teams, contributing to the development of cutting-edge designs and bringing projects from concept through to completion.

Role overview AECOM seeks a Professional Electrical Engineer to join the Sydney office. The position centers on the design, implementation, and supervision of electrical systems for a variety of projects. Main responsibilities Develop electrical systems for infrastructure and technology projects Supervise implementation, ensuring all systems align with project specifications Promote sustainable design practices throughout each project phase Maintain high standards of quality in all deliverables Requirements Professional experience in electrical engineering Proven technical ability in designing and overseeing electrical systems Interest in advancing sustainable solutions Dedication to quality and reliable project delivery

We are seeking a highly skilled and motivated Electrical Commissioning Manager to oversee our commissioning projects in the electrical sector. In this pivotal role, you will be responsible for ensuring that all electrical systems are installed, tested, and operational according to specifications and regulations. You will lead a team of engineers and technicians, coordinating with various stakeholders to deliver projects on time and within budget.

Join Extreme Networks as a Senior Director of Systems Engineering for APAC*Candidates for this role can be located in Australia, Singapore, or Japan.Position OverviewThe Senior Director, APAC Systems Engineering is a key executive leader tasked with defining and executing the technical strategy that drives exceptional customer outcomes and robust regional growth across the Asia-Pacific region. This role is pivotal in leading a high-performance Systems Engineering organization that specializes in cloud-managed networking, cutting-edge enterprise architectures, and AI-driven operations.As a strategic partner to the SVP of APAC Sales, you will co-own the success of the region by aligning the technical vision with effective go-to-market strategies and enhancing customer engagement. Your leadership will be instrumental in accelerating revenue growth, boosting win rates, and fostering deeper strategic relationships with our customers.

Transform the Future of WorkImagine spearheading engineering teams that drive platforms utilized by 80 million users worldwide. Visualize yourself designing systems that have revolutionized business operations, from the largest freelancing marketplace to a payment ecosystem that safeguards over US$7 billion in transactions.This is your opportunity to join Freelancer (ASX: FLN) and lead engineering efforts for industry-defining platforms:Freelancer: A thirteen-time Webby Award winner and the heart of online work.Escrow.com: The internet’s trust layer, protecting billions in transactions.LoadShift: Australia’s freight revolution, transporting more tonnage than the distance to the moon on weekdays.You will excel in this role if you: Dream in systems, think in architecture, and believe that excellent engineering addresses real-world problems at scale, not just merely writing code.Lead exceptional engineering talent across six continents, from Sydney to San Francisco. Our culture champions technical excellence, thrives on swift iterations, and measures success by the impact achieved.Are you ready to create products that make a difference for millions?As the Director of Engineering, you will:Build and scale high-performing engineering teams that deploy production code multiple times a day, fostering a culture of ownership, quality, and continuous improvement across globally distributed teams.Drive the technical vision and execution by collaborating with engineering teams to develop roadmaps, establish delivery goals, and meet them within ambitious timelines while upholding our reputation for reliability at internet scale.Architect for impact by engaging directly with senior architects to contribute to technical plans and designs that tackle complex distributed systems challenges across messaging, payments, translations, and notification systems processing millions of events every hour.Lead through influence by effectively communicating with stakeholders across the organization, from product managers to C-suite executives, translating technical complexities into business value and strategic decisions.Elevate engineering excellence by establishing and practicing world-class engineering habits, maintaining high standards of software quality through code reviews, testing disciplines, and a culture of continuous learning.Optimize across constraints by closely collaborating with product managers and cross-functional teams to achieve the best outcomes while balancing speed, quality, and technical debt management.Cultivate a championship culture centered on our company values, empowering engineers to take charge, improve continuously, leverage data, and perform like a world-class sports team.

About UsJolt is a pioneering force in electric vehicle charging and digital out-of-home media, innovating smarter pathways for individuals and brands to navigate. With operations across the United States, Canada, the U.K., Australia, and New Zealand, Jolt is dedicated to making the transition to electric vehicles faster and more accessible for drivers worldwide. We seamlessly combine dependable EV charging solutions with a dynamic digital advertising network, connecting brands with consumers at pivotal moments in their daily routines. By marrying sustainable infrastructure with data-driven marketing, Jolt not only delivers quantifiable results for advertisers but also propels the global shift towards electric mobility. Acknowledged by TIME and Statista as one of the world's top 250 greentech companies, Jolt is on an expanding mission to ensure that charging is convenient, accessible, and future-ready.We are searching for a dynamic and commercially focused Sales Director to spearhead our team and enhance revenue through advertising and media sales opportunities at Jolt charging stations. In this pivotal role, you will craft and implement effective sales strategies, cultivate and maintain robust client relationships, and consistently meet revenue targets to bolster the company's ambitious growth objectives.

About the Role: At Tanium, we recognize the pivotal role our Technical Support Engineers play in enhancing customer satisfaction. As a crucial part of our team, you will be dedicated to resolving technical challenges and providing timely answers to customer inquiries. Your proactive and reactive efforts will significantly contribute to enriching the experience of our enterprise clients while utilizing Tanium's solutions. This position reports to a Support Manager. In this role, you will have the opportunity to utilize your technical expertise continually, while also expanding your knowledge in areas such as scripting and debugging. Key Responsibilities: Support customers by: Triaging incoming support cases Resolving customer support queries Collaborating with fellow Support Engineers on their assigned cases Responding to customer inquiries on the Tanium community site Enhancing customer experience by: Documenting best practices Tracking activities, documenting root causes, and generating reports Acting as a technical subject matter expert, focusing primarily on testing and troubleshooting Testing Tanium products and providing constructive feedback to Engineering teams for customer experience improvements

Join our dynamic team as a Technical Solutions Engineer at Arista Networks, where you will play a crucial role in delivering innovative solutions to our clients. You'll engage with customers to understand their technical needs and provide tailored solutions that enhance their operational performance. This position offers a unique opportunity to work at the intersection of technology and customer service, ensuring that our clients achieve their desired outcomes.

Join Us in Shaping the FutureFor nearly 60 years, Coates Group has been at the forefront of creating impactful connections between some of the world’s most renowned brands and their customers. While we have achieved significant milestones, our journey is just beginning!As a global technology leader, we focus on delivering vibrant, intelligent, personalized, and engaging customer experiences, facilitated through our advanced digital hardware, proprietary content management systems, and industry-leading signage solutions. If you’ve ever interacted with our digital solutions at global establishments like McDonald's, you’ve experienced our innovation firsthand. With operations in over 50 international markets and nine offices worldwide, our global headquarters proudly resides in Sydney, Australia.At Coates Group, we embody the values of a family-owned business combined with the innovative mindset of a startup. Our mission is clear: Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication, and creativity, we have garnered industry accolades and set records while maintaining our focus on continuous growth and innovation. We are proud recipients of the Australia Good Design Award and have successfully implemented the largest hardware deployment in Quick Service Restaurant history.We embrace curiosity, charisma, and authenticity, valuing the diverse talents of our team. We are visionaries, kindness advocates, experts, creators, thinkers, challengers, collaborators, and high achievers. Together, as a Crew, we are revolutionizing how the world’s premier brands utilize technology to enhance customer experiences.The Senior Director of Engineering & Quality will lead engineering and quality initiatives to execute the product roadmap through scalable, reliable, and cost-effective technological solutions. This pivotal role entails providing strategic technical leadership, overseeing Engineering and Quality Directors, and collaborating closely with Product, Delivery, and Account teams to foster operational excellence, modern engineering practices, automation, and sustained product quality.

Join Ping Identity as a Principal Technical Support Engineer, where you will be at the forefront of delivering exceptional technical support solutions. In this pivotal role, you will leverage your extensive experience to troubleshoot complex technical issues, ensuring customer satisfaction and fostering long-term relationships. You will collaborate with cross-functional teams to enhance product offerings and contribute to knowledge base improvements.

Join our dedicated team at AECOM as an Associate Director specializing in Fire Protection Engineering. In this pivotal role, you will leverage your expertise to lead projects that ensure safety and compliance in various environments. Your ability to innovate and drive best practices in fire protection will be essential as you collaborate with multidisciplinary teams to deliver high-quality solutions.

Join WalkMe, a leader in Digital Adoption Platforms (DAP) and a proud subsidiary of SAP. Our mission is to empower organizations to navigate the complexities of the digital landscape and optimize their technological investments. With WalkMe’s innovative features such as guidance, engagement, insights, and automation, we help employees increase productivity, provide executives with enhanced visibility into digital usage, and enable organizations to maximize their digital assets for successful transformations.In collaboration with SAP, we are transforming the digital journey for businesses by seamlessly integrating SAP’s powerful ERP solutions with WalkMe’s user-friendly digital adoption platform, enhancing productivity and user experience.As a Technical Support Engineer, you will report directly to the Support Manager and serve as the primary contact for our valued customers throughout their journey with WalkMe—from post-sale support through onboarding, project success, and contract renewals. Your role is vital in delivering timely and effective solutions, ensuring we meet our Service Level Agreements (SLAs) and maintain high levels of customer satisfaction. You will also contribute to the growth of our knowledge base and customer community, further enriching the customer experience.