About the job
WEKA is pioneering a transformative approach to the enterprise data stack designed for the age of reasoning. NeuralMesh by WEKA sets the benchmark for agentic AI data infrastructure with its cloud and AI-native software solution, deployable anywhere. This innovation converts legacy data silos into efficient data pipelines, significantly enhancing GPU utilization and accelerating AI model training, machine learning, and other compute-intensive workloads, all while reducing energy consumption.
As a pre-IPO, growth-stage enterprise on an extraordinary growth trajectory, WEKA has successfully raised $375M in funding from an array of esteemed venture capitalists and strategic investors. We empower some of the world's most prominent and innovative enterprises and research organizations, including 12 of the Fortune 50, to achieve discoveries and insights with greater speed and sustainability. Driven by a passion for resolving our clients' most intricate data challenges, we aim to expedite intelligent innovation and create substantial business value. If you share our enthusiasm, we welcome you to embark on this thrilling journey with us.
The ProServ Technical Project Manager (TPM) is pivotal in steering the implementation of our solutions, acting as the primary liaison between our clients, partners, and internal teams. This position requires a unique combination of technical expertise, project management proficiency, and outstanding customer-facing communication skills.
The TPM will oversee all facets of the implementation process, ensuring that projects are delivered on schedule, within scope, and up to the highest quality standards.
Key Responsibilities:
- Manage the comprehensive implementation of solutions, encompassing planning, coordination, execution, and delivery. Formulate detailed project plans, including timelines, resource allocation, and risk management strategies.
- Customer Liaison: Serve as the main point of contact for customers/partners throughout the implementation phase. Communicate project status, resolve customer concerns, and ensure alignment with customer expectations and requirements.
- Technical Coordination: Collaborate with cross-functional teams, including sales, customer success, partners, and support, to guarantee the successful integration and deployment of solutions. Convert technical requirements into actionable project plans and deliverables.
- Process Improvement: Identify and implement enhancements to streamline the efficiency and effectiveness of the implementation process. Develop and uphold documentation and best practices for project management and customer interactions.

