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Technical Project Manager - Client Service Delivery

DataVisorRemote — Calgary, Alberta, Canada
Remote Full-time CA$80K/yr - CA$120K/yr

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Experience Level

Manager

Qualifications

To be successful in this role, candidates should possess a strong background in project management within a technical environment, excellent communication skills, and the ability to work effectively with various stakeholders. A deep understanding of integration solutions and the financial services landscape is highly advantageous.

About the job

DataVisor stands at the forefront of innovation as the premier AI-driven Fraud and Risk Platform, providing unparalleled detection capabilities in the industry. Our open SaaS platform empowers organizations to effortlessly consolidate and enhance any data, allowing for limitless scalability and real-time responses to rapidly changing fraud and money laundering activities. Our patented unsupervised machine learning technology, sophisticated device intelligence, and robust decision-making engine work in harmony to ensure clients experience significant performance improvement from day one. DataVisor's flexible architecture accommodates various use cases across business units, substantially reducing total ownership costs compared to traditional point solutions. We are proud to be recognized as a leader in our field, serving numerous Fortune 500 companies worldwide.

Our award-winning software is backed by a team of elite professionals specializing in big data, machine learning, security, and scalable infrastructures. Our corporate culture is characterized by openness, positivity, collaboration, and a focus on results. We invite you to become a part of our dynamic team!

Position Overview:

We are on the lookout for a Technical Project Manager (TPM) to join our Delivery team. The successful candidate will spearhead client communications and oversee end-to-end project delivery, while designing and implementing innovative integration solutions that align with both technical and business requirements. This position necessitates close collaboration with clients, sales teams, and internal stakeholders to guarantee successful project delivery. As a technical delivery leader, the TPM will take ownership of all engineering workflows, coordinating efforts across teams to ensure projects remain on track and aligned with their objectives. This hands-on role requires the ability to directly contribute to technical implementations and problem-solving as necessary.

Key Responsibilities:

  • Manage and enhance client communication throughout the entire project lifecycle, aligning various client stakeholders to ensure timely and successful project delivery.
  • Collaborate closely with clients, sales teams, and stakeholders to ensure optimal project outcomes.
  • Gain a thorough understanding of the client’s products and business logic to recommend tailored solutions that meet specific needs, providing exceptional consulting services.
  • Assume the project management role to ensure that client onboarding projects are executed as planned and remain within control.
  • Offer technical expertise and leadership during implementation and deployment phases to facilitate integration with client systems.
  • Collaborate with product and engineering teams to ensure smooth integration of new features and technologies into existing systems.
  • Stay abreast of trends in the financial services industry and emerging technologies to continuously enhance our solutions and offerings.
  • Conduct presentations and demonstrations of proposed solutions to clients and stakeholders.

About DataVisor

DataVisor is an industry leader in AI-powered fraud detection and risk management solutions, serving a global clientele with a focus on innovation and customer success.

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