About the job
As a pivotal member of our Technical Programs team, you will collaborate closely with various business stakeholders to transform strategic business goals into actionable operational processes and systematic enhancements. Your primary responsibility will be to prioritize and identify the most impactful business needs, leveraging both business insights and technical knowledge to assess feasibility and strategize effective solutions. You will partner with teams across all operational functions to plan and implement these changes effectively.
In a rapidly evolving environment, your innovative approach will facilitate quicker execution of minor changes, enabling a more strategic focus on larger initiatives.
Key Responsibilities:
- Serve as a strategic partner to key business stakeholders, translating complex objectives into operational designs and technical solutions.
- Act as a technical advocate throughout the go-to-market process, ensuring designs are scalable and aligned with existing structures while assessing downstream implications.
- Maintain a comprehensive understanding of current processes and automations within our Sales Tech Stack to drive effective design improvements and streamline workflows.
- Manage the operational roadmap through agile sprint planning, ensuring alignment with various stakeholders, including the Revenue Operations team.
- Oversee stakeholder management to ensure solutions meet requirements and any design adjustments are communicated effectively.
- Identify and mitigate risks, issues, and dependencies that may impact solution delivery.
- Collaborate with business partners to clearly define requirements and with technical teams to validate that solutions align with stakeholder needs.
- Drive innovation in intake, prioritization, solution design, and execution frameworks to expedite minor changes and refocus on strategic initiatives.
- Establish a regular cadence for re-evaluating existing processes to ensure efficiency and relevance for sales teams.

