Technical Program Manager

Join the innovative team at ambient.ai as a Technical Account Manager. In this pivotal role, you'll serve as the primary point of contact for our clients, ensuring they receive the highest level of service and support. You will leverage your technical expertise to understand client needs and help them maximize the value of our cutting-edge AI solutions.Your responsibilities will include managing client accounts, building strong relationships, and collaborating with internal teams to enhance product offerings. Your contributions will directly impact client satisfaction and retention.

Oscar Health is hiring a Senior Manager of Technical Accounting based in Boston, Massachusetts. This role shapes the company’s accounting strategy and ensures compliance with evolving financial regulations. The Senior Manager leads a team and handles complex technical accounting topics that impact the organization. Key Responsibilities Direct technical accounting strategy and decisions Manage, mentor, and develop a team of accounting professionals Address and resolve complex technical accounting matters Provide analyses to support business decision-making

ABOUT TALON.ONE:Talon.One is a leading incentives engine that integrates loyalty, promotions, and gamification into a unified platform. With robust security and scalability, Talon.One enables businesses to create personalized and profitable promotions and loyalty programs using diverse data sources.Currently, over 250 renowned brands, including Adidas, Sephora, and Carlsberg, leverage Talon.One to enhance customer engagement and foster long-lasting loyalty.ABOUT THE ROLE:We are seeking a skilled Technical Account Manager at Talon.One to spearhead the success of our API-driven promotion engine for clients throughout the Americas. In this pivotal role, you will oversee the technical integration process, ensuring that our platform seamlessly integrates into each client's operational environment. As the technical authority for your portfolio, you will actively monitor API performance, address recurring issues, and manage escalations in collaboration with our Engineering and Customer Success teams.Your responsibilities will include leading onboarding designs, managing client expectations, and delivering consistent value that enhances retention, growth, and satisfaction. Additionally, you will explore new technological partnerships and integration opportunities that broaden our ecosystem and unlock further value for our clients.ABOUT THE TEAM:Our diverse team of over 15 Technical Account Managers is globally distributed, including regions such as EMEA, the United States, and APAC. We are committed to ensuring a smooth client onboarding experience and flawless integration while adeptly managing the dynamic requests from our clients. Collaborating closely with Customer Success Managers and the development team, we act as consultants throughout the client onboarding journey, ultimately driving value for both our clients and our organization.Our team's foundation is built on mutual support and a commitment to deep problem-solving, essential qualities for future team members as we continue to strengthen our capabilities.The estimated total compensation for this position is $100,000; however, actual compensation may vary based on factors such as relevant experience, skills, qualifications, certifications, and location. Please note that the salary range is subject to change at any time.This is a remote role; however, candidates must be located within commuting distance of one of our U.S. hubs: New York, Denver, or Boston.

ABOUT TALON.ONE:Talon.One offers the most advanced incentives engine, seamlessly integrating loyalty, promotions, and gamification into one comprehensive platform. With robust enterprise-level security and scalability, Talon.One grants organizations the ability to create personalized, profitable promotions and loyalty programs utilizing any data.Currently, over 250 of the world's most cherished brands, including Adidas, Sephora, and Carlsberg, leverage Talon.One to enhance customer engagement and foster enduring loyalty.ABOUT THE ROLE:We invite you to join Talon.One as an Enterprise Technical Account Manager, playing a pivotal role in ensuring the success of our API-first promotion engine for enterprise clients across the flourishing Americas region. You will take charge of the technical integration process, guaranteeing our platform integrates flawlessly within each client’s ecosystem. Acting as the technical lead for your portfolio, you will proactively monitor API usage, troubleshoot recurring issues, and manage escalations in close coordination with our Engineering and Customer Success teams.Your responsibilities will include designing onboarding processes, managing client expectations, and consistently delivering value that enhances retention, growth, and satisfaction. In this strategic position, you will also seek out new technology partnerships and integration opportunities that broaden our ecosystem and unlock additional value for our customers.ABOUT THE TEAM:Our global team of over 15 Technical Account Managers spans across EMEA, the US, and APAC. We are committed to ensuring a seamless client onboarding experience and flawless integration while adeptly managing the dynamic requests of our clients on a daily basis. Collaborating closely with our Customer Success Managers and development teams, we serve as consultants for all parties involved in the client onboarding journey. Ultimately, managing expectations regarding the integration of our platform is where we create value for both our clients and Talon.One.Our team's success is defined by our dedication to mutual support and our focus on solving complex problems. These attributes are essential in prospective team members as we continue to build on our strengths.The estimated total compensation for this role is $115,500, though actual compensation may vary based on factors such as relevant experience, skills, qualifications, certifications, and location. The salary range is subject to change and may be adjusted at any time.

The Senior Technical Account Manager role at DigitalOcean centers on building strong relationships with clients and bridging communication between customers and technical teams. Based in Boston, this position focuses on helping clients reach their business objectives by making the most of DigitalOcean's cloud infrastructure. What you will do Act as the main point of contact for assigned clients, ensuring their needs are understood and addressed Offer expert guidance and support to help customers use DigitalOcean's platform effectively Provide strategic advice to assist clients in achieving their goals with cloud solutions Role overview This position requires strong communication skills, a deep understanding of cloud technologies, and the ability to translate technical details into practical business advice. Success in this role means clients feel supported and confident using DigitalOcean's services to advance their business.

About WHOOP WHOOP helps members understand their bodies and daily habits to support peak performance and longer, healthier lives. The company’s mission centers on advancing human potential through actionable insights. Team Focus The Finance team is building a strong accounting foundation to support WHOOP’s rapid growth and future goals. This includes improving processes, strengthening internal controls, and preparing for the requirements of a public company. Role Overview WHOOP is hiring a Director of Technical Accounting and Financial Reporting to lead its technical accounting function. This Boston-based role calls for deep expertise in U.S. GAAP, especially revenue recognition and performance obligations in complex contracts. The director will serve as the company’s go-to resource for technical accounting matters. What You Will Do Act as the subject matter expert on technical accounting issues, with a strong focus on revenue recognition and complex contract analysis Lead research, documentation, and implementation of accounting policies Work closely with Financial Planning & Analysis, Legal, and other teams to ensure accurate and compliant financial reporting Translate complex accounting standards into clear, practical guidance for the business Who We’re Looking For Extensive technical accounting experience, particularly with U.S. GAAP Strong attention to detail and sound professional judgment Ability to communicate complex information in a clear, actionable way Experience collaborating with cross-functional teams Willingness to work onsite in Boston, MA (relocation may be required)

MERGE is a marketing and technology agency in Boston, MA, with a focus on health and wellness. The team blends storytelling with technology to create brand experiences that feel seamless and meaningful. Their approach, called Whole Human Marketing, combines an understanding of human needs with AI to support stronger brand connections. The company’s mission is to connect people and brands in ways that encourage healthier, happier lives. MERGE values innovation centered on real human experiences and fosters a workplace where thoughtful, emotionally engaged work is encouraged. Role overview The Senior Account Manager leads account management activities, handling daily interactions between account teams and clients. This role requires both strategic planning and direct involvement in projects. Building strong relationships with current and potential clients is central, as is ensuring projects are delivered on time. As a senior leader, the Senior Account Manager acts as a solution-focused partner, supporting long-term partnerships and maintaining high client engagement. Key responsibilities Provide strategic leadership for the Account Management team Build and maintain relationships with senior clients, addressing their needs as well as the agency’s Identify new business opportunities and implement solutions based on previous experience Collaborate with senior staff across account management and other departments to achieve project goals or resolve challenges Mentor and support the account team as a trusted advisor Stay up to date on MERGE’s solutions and resources to identify and pursue new opportunities

At Hi Marley, we understand that insurance plays a crucial role during some of life's toughest challenges. Our mission is to revolutionize communication within the Property and Casualty (P&C) industry, ensuring that these pivotal moments are handled with speed, ease, and empathy for both insurers and their clients. We develop innovative AI-driven software that keeps everyone involved in the claims process informed and connected. If you believe in blending operational excellence and automation with a personal touch in insurance, we would love to connect with you.As we continue to expand rapidly, we are in search of a Senior Account Manager to become part of our dynamic Growth Team. The ideal candidate will have a proven track record of providing strategic leadership to customer teams while collaborating effectively with internal stakeholders. Your primary responsibility will be to cultivate customer relationships, frequently engaging with C-level executives to understand their priorities and identify opportunities for enhancing Hi Marley’s impact. Teamwork and shared enthusiasm are integral to our culture, which is why this position requires two in-office days per week in our Boston office.

Role overview Scandit seeks a Strategic Account Manager based in Boston to deepen relationships with key clients and expand their use of Scandit’s solutions. The position centers on building trust with major accounts and uncovering new ways clients can benefit from Scandit’s technology. What you will do Build and maintain strong relationships with major accounts in various industries Find and pursue opportunities to upsell and cross-sell within existing client organizations Collaborate with internal teams to deliver quality service and support to clients Support clients in realizing value from Scandit’s technology and services Requirements Background in managing strategic accounts or partnerships Strong relationship-building and communication skills Ability to identify growth opportunities within client organizations Comfort working with cross-functional teams to deliver client solutions

Role overview American Iron and Metal seeks an Associate Account Manager based in Boston. The position focuses on supporting client relationships and ensuring their needs are met with care. This role involves frequent client interaction, addressing questions, and working with internal teams to provide solutions. What you will do Manage and maintain assigned client accounts Respond to client inquiries and resolve issues promptly Coordinate with other departments to deliver effective solutions Growth and development This role provides a path to advance in account management while contributing to American Iron and Metal’s focus on client service and value.

Join Maven AGI as a Technical Implementation Manager - Pre Sales and be the operational and technical backbone for our most complex and high-stakes customer pilots.Key Responsibilities:Lead execution from start to finish on strategic pilots. This role is about ownership, not just coordination. You will meticulously track every item across customer-facing trackers and internal tools (Linear, ClickUp, Notion), anticipate blockers, and drive resolutions proactively. Your tickets will be clear and well-organized.Deep understanding of the platform. You will possess enough technical knowledge to not only contribute but also to troubleshoot issues, debug integrations, and communicate effectively with engineers to resolve problems quickly.Act as a liaison between customers and engineering teams. You will facilitate working sessions with customers, producing clear and actionable documentation. Your meeting notes and tickets will be invaluable to engineers, ensuring that customer needs are accurately framed and communicated.Conduct thorough testing prior to go-live. You will lead testing efforts, documenting issues and their resolutions, and ensuring all edge cases are accounted for, even if it means working late hours before a launch.Manage operational processes. You will oversee daily standups, go-live checklists, readiness reviews, and metrics readouts, ensuring our complex, multi-team pilots run smoothly.Ideal Candidate:Highly organized and proactive.Technically credible without needing to be an engineer.Comfortable collaborating with both enterprise stakeholders and product engineers.Self-motivated and driven to resolve issues independently.

We are seeking a dynamic and results-driven Home Account Manager to join our team at dev2. In this role, you will be responsible for managing client accounts in the North American region, ensuring high levels of customer satisfaction and retention. You will work closely with clients to understand their needs and provide tailored solutions, fostering strong relationships to drive business growth.

Join Volta Labs as a Key Account Manager and play a pivotal role in managing our key client relationships across the USA. We are looking for a dynamic professional who can drive growth and ensure client success through strategic account management.

Are you eager to contribute to the clean energy revolution? Do you have a passion for creating a sustainable environment for current and future generations? If you are ready to embrace new challenges and collaborate with a visionary team that is pioneering new markets, then we invite you to join Nexamp! At Nexamp, you’ll have the chance to learn from industry experts and evolve into a leader yourself. This fast-paced, mission-driven work will push you to challenge the status quo. Join us in our mission to change the world! What we're seeking: Nexamp is on the lookout for an Asset Management Accounting Manager to become an integral part of our Asset Management team. In this role, you will oversee the month-end processes in collaboration with the project accounting team and lead the company’s financial reporting to investors and lenders in compliance with US GAAP and IFRS. This position offers significant opportunities for professional growth and development within a dedicated and dynamic team. You will work in a hybrid model based in Boston, Massachusetts, reporting directly to the Head of Accounting, Asset Management. Key Responsibilities: Oversee the monthly, quarterly, and annual closing processes for the corporate and project entities, including approving journal entries and maintaining ledger integrity. Ensure timely and accurate financial reporting compliant with US GAAP and IFRS standards. Collaborate with various teams to enhance accounting practices and provide insights for financial decision-making. Mentor and develop junior staff within the accounting team.

Join Formlabs as a Senior Technical Program Manager, where you will lead and coordinate technical projects that drive innovation and efficiency.In this role, you will work closely with cross-functional teams to ensure that projects are delivered on time and meet high-quality standards. Your expertise in program management and technical understanding will be essential in navigating complex challenges and ensuring alignment across multiple stakeholders.

Join our dynamic team at Datadog as a Senior Technical Program Manager, where you will spearhead the evolution of our Knowledge Systems program within the Technical Solutions (TS) organization. Our TS team consists of over 1,000 customer-facing technical experts, including Sales Engineers, Technical Account Managers, Support Engineers, and Solution Architects, dedicated to enhancing customer experiences and facilitating product adoption.In this pivotal role, you will amplify the effectiveness of our TS organization by managing a technical Knowledge Systems program that integrates cutting-edge AI technologies to streamline information capture, enhance accessibility, and ensure that knowledge remains a valuable resource for delivering exceptional customer experiences and fostering continuous innovation.

About Us:TransPerfect is a global leader in providing comprehensive language and business support solutions to help enterprises thrive in the international marketplace. Our extensive suite of services includes translation, multicultural marketing, website globalization, legal support, and innovative technology solutions, all tailored to meet our clients' diverse needs.Your Role:As an Account Manager, you will play a pivotal role in fostering new business relationships while serving as the primary support contact for existing clients, ensuring their needs are met with excellence.Key Responsibilities:Conduct thorough research to identify potential clients through various strategies, including online research, trade shows, referrals, and professional directories.Compile and maintain detailed spreadsheets of prospective client information, including names, titles, contact details, and other relevant data.Execute targeted outreach campaigns to prospective clients using organized and accurate data.Initiate cold calls to engage potential clients and introduce them to TransPerfect's offerings.Utilize creative problem-solving techniques to enhance current business development strategies.Negotiate project rates and timelines with both prospective and existing clients.Provide education to clients about the translation process, including TransPerfect's pricing structures, turnaround justifications, and competitive insights.Collaborate with production teams to ensure project execution aligns with client expectations and quality standards.Maintain regular follow-ups with clients to monitor satisfaction with service delivery and quality.Stay informed of industry trends, key players, and relevant news that impact TransPerfect's market segments.Undertake special projects or additional duties as necessary.

Role overview Guidepoint is seeking a Senior Account Manager - Financial Services to join its Institutional Client Service team in Boston. This hybrid role centers on supporting clients in the financial sector, including hedge funds, mutual funds, and private equity firms. The position focuses on strengthening client relationships and ensuring clients fully benefit from Guidepoint’s subscription-based research services. What you will do Manage a portfolio of established client accounts, working to retain and expand these long-term relationships. Lead contract renewals, handle pricing discussions, and navigate complex commercial negotiations. Identify and pursue opportunities for upselling, cross-selling, and expanding service packages within current accounts. Engage directly with clients both in person and virtually to build and deepen executive-level connections. Find and onboard new users within client organizations. Work with service leadership to design strategies for account growth and revenue planning. Monitor usage trends and address risks related to client retention. Act as the senior escalation point for high-level client issues and discussions. Collaborate with client service teams to ensure smooth delivery and high satisfaction. Requirements 3-5 years of experience in account management, relationship management, or consultative sales. Proven track record managing renewals and negotiating contracts. Experience driving upsell and cross-sell revenue. Background managing mid-sized to large B2B client portfolios. Strong executive presence and ability to build C-level relationships. Comfortable with in-person client meetings. Commercially focused, proactive, and accountable. Compensation Annual base salary ranges from $100,000 to $120,000. This position is also eligible for an annual performance-based bonus.

Join Centribusiness Consulting as an Accounting Advisory Manager and leverage your expertise to help our clients navigate complex financial challenges. In this pivotal role, you will lead a team of professionals to provide high-quality advisory services, ensuring compliance with accounting standards and best practices.