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Technical Program Manager - Infrastructure Asset and Logistics

FluidstackNew York, NY
On-site Full-time $150K/yr - $250K/yr

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Experience Level

Manager

Qualifications

QualificationsThe ideal candidate will possess:Proven experience in IT asset management, particularly in hardware asset lifecycle management. Strong analytical and problem-solving skills with a focus on optimizing operational efficiency. Excellent negotiation skills and experience managing vendor relationships. Familiarity with compliance regulations related to data security and environmental standards. Ability to work collaboratively across various teams and manage multiple projects simultaneously.

About the job

Join Fluidstack: Pioneering the Future of Infrastructure

At Fluidstack, we are at the forefront of building the infrastructure for a new era of intelligence. Collaborating with leading AI labs, government entities, and top-tier enterprises such as Mistral, Poolside, Black Forest Labs, and Meta, we are dedicated to unlocking computational power at unprecedented speeds.

Our mission to realize Artificial General Intelligence (AGI) fuels our urgency and commitment to excellence. We pride ourselves on building world-class infrastructure and treating our clients’ outcomes as our own. If you are driven by purpose, strive for excellence, and are ready to contribute to the acceleration of intelligence's future, we invite you to join our team in shaping what comes next.

Role Overview

We are looking for a seasoned Technical Program Manager specializing in IT Asset Management. This individual will oversee the comprehensive lifecycle management of our global distributed GPU infrastructure assets, focusing on optimizing utilization, managing procurement and deployment, and maximizing return on investment across our hardware fleet worldwide.

Key Responsibilities

  • Craft and execute asset management strategies for GPU servers, networking devices, and data center infrastructure across our international locations.

  • Oversee the full asset lifecycle from procurement to deployment, maintenance, returns, and decommissioning.

  • Establish asset inventory systems and tracking processes, along with predictive models for hardware refresh cycles.

  • Lead cross-functional initiatives aimed at optimizing asset utilization and lowering overall costs of ownership.

  • Manage asset depreciation, financial modeling, and develop business cases for hardware investments.

  • Negotiate vendor contracts and set service-level agreements (SLAs) for deployment, maintenance, and end-of-life processes.

  • Oversee warehouse operations and logistics, including receiving, inspection, kitting, shipping, customs, and international freight.

  • Collaborate with third-party logistics (3PL) providers to optimize shipping costs, transit times, and inventory accuracy.

  • Develop robust return merchandise authorization (RMA) processes for defective hardware and manage warranty claims and repair depot operations.

  • Monitor failure rates, mean time to repair (MTTR), and turnaround times to inform procurement and vendor selection.

  • Implement secure decommissioning and data sanitization procedures in compliance with GDPR, CCPA, and other security policies.

  • Coordinate the physical destruction of storage devices and maintain certificates of destruction while managing electronic waste (e-waste).

About Fluidstack

Fluidstack is innovating the infrastructure landscape by collaborating with premier AI labs and enterprises, striving to make Artificial General Intelligence a tangible reality through advanced computational solutions.

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