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Technical Program Manager at Smarter Technologies | Remote

Remote Full-time $195K/yr - $255K/yr

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Experience Level

Mid to Senior

Qualifications

Key ResponsibilitiesLead Problem Discovery: Conduct thorough investigations to define customer challenges and gather insights to guide AI Agent deployment strategy. Drive Data-Driven Decision Making: Utilize data analysis and customer research to prioritize product features and enhancements, ensuring roadmap decisions are aligned with customer needs and operational goals. Exemplify Exceptional Project Management: Ensure smooth project execution through detailed planning, effective communication, and proactive issue resolution, delivering impactful initiatives that meet customer and business objectives. Serve as the Voice of Truth: Act as a reliable advisor to stakeholders, clearly communicating insights and findings regarding technical limitations or challenges.

About the job

At Smarter Technologies, we are revolutionizing healthcare efficiency through our cutting-edge automation and insight platform. As a frontrunner in AI-powered revenue cycle management (RCM), we integrate proprietary agentic agents, human-in-the-loop AI agents, clinical ontology, and global financial and administrative services. Our holistic platform empowers healthcare organizations to fully automate their administrative and financial workflows, driving operational excellence, lowering costs, and enhancing patient experiences.

Role Overview

As a Technical Program Manager at Smarter Technologies, you will play a pivotal role in reshaping the way healthcare organizations function by leveraging our advanced AI Agents. Your expertise in data analysis, customer insights, and project management will allow you to grasp customer requirements deeply, enabling you to create impactful product roadmaps that prioritize delivering value to clients.

This position grants you the flexibility of a small, dynamic team while equipping you with the necessary tools to transform vision into action. You will collaborate closely with cross-functional teams, including engineers, product managers, and customer success professionals, to ensure our AI Agents meet their objectives, thereby improving efficiency and patient outcomes across various healthcare settings.

As a domain expert, you will guide the roadmap and execution of specific Smarter Technologies products, advocating for their implementation among our diverse healthcare clientele. Your combination of technical acumen and strategic insight will establish you as a crucial partner in helping clients realize their operational potential and achieve unprecedented results.

This role is fully remote within the US

About Smarter Technologies

Smarter Technologies is at the forefront of transforming healthcare efficiency through innovation. Our AI-powered RCM platform integrates advanced technology with a focus on delivering exceptional value to healthcare organizations. By automating administrative and financial workflows, we help our clients achieve operational excellence and enhance patient experiences.

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