Technical Program Manager, AI Performance

Why join usAt Brex, we are at the forefront of the AI-powered spending revolution. Our platform integrates corporate cards, banking, and global payments with intuitive software for travel and expenses, empowering businesses to manage their spending confidently. We proudly serve tens of thousands of clients, from innovative startups to established enterprises like DoorDash, Flexport, and Compass, helping them to take control of their finances, reduce costs, and enhance operational efficiency on a global scale.Joining Brex means pushing your boundaries, questioning norms, and collaborating with some of the most talented individuals in the industry. We are dedicated to fostering a diverse and inclusive workplace, where your potential is limited only by your imagination. We provide the tools, resources, and support necessary for you to advance your career.AI at BrexOur AI Engineering team is transforming financial management by embedding intelligent, autonomous systems into the Brex platform. We create AI agents capable of not just providing insights but also making decisions, optimizing spending, and managing workflows in real-time. By integrating proprietary financial data with our product and platform infrastructure, we simplify complex financial operations into seamless automated experiences, setting a new benchmark for modern financial practices.What you’ll doIn your role as an Engineering Program Manager, you will spearhead coordination across engineering, product, infrastructure, security, legal, and finance teams as we develop AI-driven products. You will be responsible for managing cross-functional execution of our AI initiatives, ensuring that complex, multi-team projects are delivered effectively.Your mission will be to clarify ambiguity, organize workflows across various teams, and ensure accountability. You will translate strategic goals into structured plans with precise objectives, timelines, and decision documentation. Your role will also involve unblocking stalled initiatives, escalating issues when needed, and ensuring that teams adhere to their commitments—all while allowing our senior engineers to focus on their core work without the distraction of program management.If you thrive in dynamic environments and are passionate about enforcing operational excellence while driving projects to completion, this position is perfect for you.Where you’ll workThis position is based in our San Francisco office, which operates in a hybrid model, combining the collaborative energy of in-person work with the flexibility of remote options.

Join Headspace as an AI Enablement Program Manager: At Headspace, we are pioneering an AI-first operating model centered around member safety, privacy, and impactful business outcomes. We are seeking a proactive AI builder and adoption champion—someone who is curious, product-focused, and adept at transforming complex challenges into effective workflows, tools, and results across the organization. In the role of AI Enablement Program Manager, you will spearhead company-wide AI adoption from inception to execution: establishing structured intake and prioritization processes, transitioning pilot projects to full-scale production, equipping teams with essential playbooks and training, and ensuring smooth governance for initiatives. Your influence will span all teams at Headspace as you cultivate a culture of experimentation and scalable adoption through enablement, advocacy, and hands-on implementation. Your fearless, contrarian spirit will allow you to challenge existing norms, conduct insightful experiments, and remove obstacles for teams while adhering to responsible AI guidelines. Contribute to the development of AI agents that empower our teams to #make-the-mission-matter.

Role overview Pano AI seeks a Senior Technical Program Manager - Operations to join the team in San Francisco, California. This position plays a key role in shaping operational strategies and guiding cross-functional teams to deliver impactful projects. The focus is on refining processes and driving greater efficiency across the organization. What you will do Coordinate and lead teams from different departments to achieve project objectives Manage operational projects from initial planning stages through to completion Spot opportunities to streamline workflows and enhance efficiency Use technical program management skills to address operational challenges Requirements Background in managing technical programs within operational settings Strong collaboration skills with diverse stakeholders Demonstrated success in delivering projects and improving processes

About Distyl AIDistyl AI specializes in developing production-grade AI systems designed to enhance core operational workflows for Fortune 500 companies. Through a strategic alliance with OpenAI, proprietary software accelerators, and extensive expertise in enterprise AI, we deliver working AI solutions with rapid time to value—often within a single quarter.Our innovative products have empowered Fortune 500 clients across a variety of sectors including insurance, consumer packaged goods, and non-profit organizations. As a member of our team, you will assist companies in identifying, constructing, and realizing value from their generative AI investments, frequently for the first time. We prioritize a customer-centric approach, working backward from the client's challenges while holding ourselves accountable for delivering financial impact and enhancing the experiences of end-users.Distyl is helmed by seasoned leaders from illustrious companies such as Palantir and Apple, and is supported by prominent investors including Lightspeed, Khosla, Coatue, Dell Technologies Capital, Nat Friedman (Former CEO of GitHub), and Brad Gerstner (Founder and CEO of Altimeter), alongside board members from numerous Fortune 500 firms.What We SeekWe are in search of a highly flexible and results-oriented Delivery Manager to spearhead the execution of a portfolio of expansive AI initiatives for a Fortune 100 client. This position is ideal for an experienced technology leader who excels in fast-paced, high-growth settings and possesses a proven history of managing enterprise programs with budgets exceeding $10 million.Our organizational culture revolves around rapid progress, impactful contributions, and delivering at the highest standards. The ideal candidate is someone who embraces challenges and complexity, can adapt swiftly, and thrives in a dynamic and constantly evolving environment.As a Delivery Manager, you will be tasked with ensuring that all customer outcomes are achieved on schedule, within budget, and with exceptional quality. You will prioritize and align work to key performance indicators (KPIs), influence stakeholders, and ensure smooth execution that maximizes impact and throughput.This role demands a hands-on approach; we need someone who is deeply involved in technical and business discussions, and enjoys collaborating with engineers, architects, and executives. If you are seeking a vibrant, fast-paced atmosphere where you can truly make a difference, this position is for you.

Lila Sciences is forming a dedicated AI safety team to address the unique risks and challenges posed by scientific superintelligence. The company seeks a Senior or Principal Technical Program Manager to guide the operational side of AI safety research, helping to shape how the team approaches complex and evolving problems. Role overview This Technical Program Manager position connects research, engineering, model development, policy, and executive leadership. The work involves translating fast-moving research into structured, accountable plans. While this is not a research role, curiosity about the technical aspects of AI safety is important. The team values clear communication and the ability to bring clarity and structure as the organization expands. What you will do Act as the primary communication link between the AI safety team and technical, research, and scientific groups. Share complex results and coordinate resource needs. Establish information flows to keep teams connected. Promote accountability within cross-functional, distributed teams, building consensus and trust through open communication and sound judgment. Support rapid experimentation and iteration by refining and applying effective program management practices. Create clear documentation and reports to communicate vision, track progress, and ensure alignment with company objectives. Accurately represent program status and risks, even in uncertain or shifting situations. Requirements Bachelor’s or Master’s degree in Computer Science, Engineering, Life Sciences, or a related discipline. Minimum of 6 years of program or project management experience in technology or life sciences. Demonstrated success in program management, leading cross-functional teams, and delivering projects. Strong analytical and problem-solving abilities, with skill in turning technical requirements into actionable plans. Excellent written and verbal communication skills, including experience preparing executive-level documents, roadmaps, and updates. Location This position is based in Cambridge, MA or San Francisco, CA, USA.

About UsAt Hayden AI, we are dedicated to revolutionizing the operational capabilities of transit systems and governmental organizations through cutting-edge computer vision technology.Our innovative mobile perception system not only streamlines bus lane and bus stop enforcement but also enhances transportation optimization, enabling our clients to boost transit efficiency, improve street safety, and work towards a sustainable future.About the Role:As a Senior Program Manager, you will play a pivotal role in fostering positive relationships with our clients. You will oversee various projects, including system implementations, and provide comprehensive program management throughout the project lifecycle. A thorough understanding of our products and services will be essential to assist clients effectively and to recommend optimal solutions tailored to their needs. You will act as the voice of the customer and advocate for enhancements to Hayden AI solutions to the product management, engineering, and operations teams.Responsibilities:Customer Onboarding & ImplementationLead and manage all aspects of client onboarding and implementation processes.Create and maintain a detailed implementation schedule that aligns with client needs and internal timelines.Employ the implementation playbook to effectively guide new customer deployments.Provide training to clients on Hayden AI software, ensuring a smooth transfer of knowledge.Issue Resolution & EscalationsServe as the first point of contact for operational challenges, collaborating closely with business strategy leads, operations teams, and project engineers.Proactively identify and address bottlenecks in customer workflows.Coordinate the resolution of complex issues in conjunction with the Engineering team.Monitor and manage escalations, ensuring prompt resolutions.Monitoring & Performance TrackingTrack essential customer metrics such as uptime, adoption rates, and engagement levels.Guarantee that SLAs and contractual obligations are consistently fulfilled.Provide regular updates on project milestones and performance metrics to stakeholders.

About FourierAt Fourier, we are pioneering the accessibility of on-site hydrogen solutions. Our innovative design features cutting-edge, modular, and fully automated electrolyzer systems that can be scaled to any size while optimizing efficiency across all loads. Supported by leading venture capital firms, we are a dedicated team on a mission to reshape the global energy landscape towards a sustainable and emission-free future. We foster a collaborative and innovative culture where each team member plays a vital role in driving our collective success.About the RoleWe are looking for a highly skilled Engineering Program Manager to spearhead the development of Fourier’s commercial on-site hydrogen production system. The Fourier engineering team thrives in a hands-on, collaborative environment, focused on problem-solving and advancing technological progress. Candidates should be adept at engaging with engineering teams throughout the product lifecycle, from architecture and design to implementation and validation of complex industrial hardware products.1. Roles and ResponsibilitiesProgram Leadership: Lead the end-to-end execution of programs from concept to launch, defining scope, timelines, deliverables, and critical milestones.Cross-Functional Coordination: Act as the primary liaison among hardware engineering, manufacturing, product, operations, and other teams to ensure alignment and that all stakeholders are progressing towards common goals.Risk Management: Proactively identify potential risks, formulate mitigation strategies, and facilitate resolutions to ensure program success.Stakeholder Communication: Effectively communicate program status, risks, and key decisions to senior leadership and stakeholders, ensuring transparency and visibility into the program's overall health.Process Improvement: Continuously evaluate and enhance program management processes to boost efficiency and effectiveness.2. Must-Have ExperienceTechnical Background: Solid foundation in mechanical, electrical, or chemical engineering, with a comprehensive understanding of system architectures and engineering trade-offs. Must be comfortable engaging with engineering teams to probe for information and challenge assumptions.Project Management Skills: Demonstrated ability to manage complex projects involving multiple stakeholders and tight deadlines, particularly in an early-stage startup environment. Proven experience in making informed decisions and trade-offs based on incomplete or evolving data.

Saris AI develops advanced AI automation for the banking sector, with teams in San Francisco, Montreal, and Toronto. The company addresses large-scale automation challenges, focusing on long-context reasoning, integrating with legacy systems, and meeting strict compliance needs. Saris AI’s AI agents are already active in production, supporting real customer workflows as the business expands. Role overview The San Francisco engineering team is seeking an Engineering Manager. This leader will guide engineers through shifting priorities and frequent ambiguity. The position involves building and leading teams, managing projects from concept to launch, and ensuring the delivery of reliable software that powers AI-driven products. What you will do Build and lead engineering teams focused on automation and AI Oversee software projects from initial idea through production launch Adapt to changing requirements and priorities as the company grows Address the technical challenges unique to deploying software in AI systems Requirements Proven experience building and leading engineering teams History of delivering software projects from start to finish Comfort working in environments where priorities and requirements shift quickly Understanding of the complexities involved in AI-driven software deployment Location This role is based in San Francisco.

About David AIDavid AI stands at the forefront of audio data research, pioneering an R&D-driven approach to dataset development that mirrors the meticulous standards of AI laboratories. Our vision is to seamlessly integrate AI into daily life, with audio serving as the crucial interface. As the field of audio AI evolves and new applications arise, the demand for high-quality training data becomes a critical challenge—this is where we excel.Founded in 2024 by a team of former engineers and operators from Scale AI, we've rapidly attracted major clients from FAANG companies and top-tier AI labs. Our recent $50M Series B funding round, backed by prominent investors including Meritech, NVIDIA, and Amplify Partners, underscores our growth and potential.We pride ourselves on our team’s intelligence, humility, ambition, and close-knit culture. We are seeking exceptional talents in research, engineering, product, and operations to join us in advancing the boundaries of audio AI.About Our Operations Platform TeamOur team is dedicated to building the systems that drive Data Operations, enhancing scalability, improving quality, reducing costs, and enriching the experience for our worldwide network of contributors and clients.Position OverviewAs a Technical Program Manager on the Operations Platform team, you'll spearhead significant cross-departmental initiatives encompassing Operations, Product, Engineering, and Research. This role requires exceptional organizational skills, an operator's perspective, and a solid technical foundation.Key ResponsibilitiesLead the execution of complex technical and operational programs that span multiple teams within our data factory.Facilitate the rollout, adoption, and iterative enhancement of internal tools and platforms.Oversee operational workflows, proactively identifying risks and swiftly addressing obstacles.Convert technical details into clear, executive-level communications.Coordinate priorities among product, engineering, operations, and external stakeholders to alleviate bottlenecks and develop scalable, system-wide solutions.

About AnthropicAt Anthropic, we are dedicated to creating AI systems that are not only reliable and interpretable but also steered towards benefiting humanity. Our mission is to ensure that AI is safe, trustworthy, and advantageous for our users and society at large. Our rapidly expanding team comprises passionate researchers, engineers, policy specialists, and business professionals, all collaborating to build beneficial AI solutions.About the RoleClaude, our flagship product, serves millions daily through web, mobile, and desktop applications. As we scale these products, the complexity of collaboration across engineering teams and cross-functional partners increases. We seek a seasoned Technical Program Manager to spearhead critical initiatives across our product engineering organization.In this pivotal role, you will coordinate intricate cross-team efforts, guide launch preparations, and ensure seamless execution across platform and product teams. As our products expand in scale and intricacy, your contributions will be vital.Responsibilities:Lead and coordinate cross-team engineering initiatives, collaborating with platform, product, and infrastructure teams to deliver high-quality releases.Drive program execution for significant product features, ensuring alignment across engineering, legal, policy, and other cross-functional partners.Work alongside engineering leadership to enhance development velocity, manage dependencies, and eliminate blockers.Foster and maintain relationships with engineering teams to comprehend technical requirements, constraints, and trade-offs.Develop comprehensive program documentation, including roadmaps, status reports, risk assessments, and communication plans.Facilitate technical decision-making by uniting stakeholders, driving consensus, and ensuring the timely resolution of blocking issues.Establish processes and frameworks to scale product development and enhance engineering excellence.Ensure launch readiness across teams, guaranteeing predictable and well-communicated releases.

Join Our Innovative Team at ArcadeAt Arcade, we are revolutionizing the way physical products are created with our cutting-edge AI platform. We empower individuals to turn their creative ideas into tangible products seamlessly, utilizing natural language and generative AI. Our mission is to democratize product design, making it as effortless as sharing a post online.Backed by a remarkable $42M in funding from industry-leading investors including Reid Hoffman and Ashton Kutcher, our company is a rising star in the tech landscape. Guided by our founder Mariam Naficy and a team steeped in AI and design expertise, we are at the forefront of a new frontier that merges AI, personal expression, and on-demand manufacturing.Your Role as an Applied AI EngineerWe are on the lookout for an Applied AI Engineer to enhance our generative AI capabilities. This position combines hands-on model development with the integration of advanced AI techniques into our production systems. You will collaborate with diverse teams to conduct research, experiment with models, and implement AI-driven products.

Anthropic is seeking a Technical Program Manager for Research Initiatives to coordinate and deliver advanced projects in artificial intelligence. This position is based in San Francisco, CA or New York City, NY. Role overview This role centers on managing research projects that push the boundaries of AI. The Technical Program Manager will oversee cross-functional teams, keeping projects on track and ensuring research goals are met. What you will do Lead and organize research initiatives focused on artificial intelligence Coordinate teams from different disciplines to achieve project objectives Track project timelines and deliverables, ensuring milestones are reached Requirements Experience managing technical or research-focused projects Ability to work with cross-functional teams Strong organizational and communication skills

Join Lambda as a Senior Technical Program Manager specializing in Product Engineering. In this pivotal role, you will lead cross-functional teams, drive product development initiatives, and ensure timely delivery of innovative solutions. Your leadership will empower teams to collaborate effectively while navigating technical challenges.Key responsibilities include defining project scope, managing timelines, and communicating progress to stakeholders. You will play a crucial role in aligning engineering efforts with business objectives and facilitating the successful launch of products.

About Our TeamThe Alignment team at OpenAI is dedicated to ensuring our AI systems are capable of recursive self-improvement while consistently aligning with human intents in complex real-world scenarios. We focus on developing AI that avoids catastrophic outcomes, remains controllable, auditable, and fundamentally aligned with human values as our technological capabilities grow.About the PositionWe are seeking a skilled Program Manager to enhance OpenAI’s alignment and safety initiatives through effective program execution, relationship management, and operational leadership. This role involves close collaboration with alignment leadership to manage key external programs and partnerships, streamline coordination among collaborators, and address ongoing operational needs in a dynamic research environment.This position is based in San Francisco, CA, following a hybrid work model of three days in the office each week. We also provide relocation assistance for new hires.Key Responsibilities:Manage logistics and execution for alignment-related events, coordinating with researchers, external participants, and internal stakeholders.Act as the operational liaison for third-party collaborations, overseeing program management, contract coordination, follow-up, and cross-functional tracking.Foster and oversee external collaborations within the alignment ecosystem, including research partnerships related to misalignment or shared infrastructure initiatives.Assist in recruiting for alignment ecosystem roles by sourcing, mapping, and engaging with trusted candidates and communities.Serve as the Program Manager counterpart for the Alignment blog, facilitating publishing operations, editorial coordination, and drafting support as needed.Support compute management processes for the team, ensuring consistent coordination, tracking, and operational follow-up.If the pilot program succeeds, oversee the Safety Fellows program from start to finish, including the selection process, participant support, programming, and operational management.Ideal Candidate Profile:Possess 4+ years of experience in program management, operations, partnerships, or related fields within research, policy, or technical environments.Demonstrate excellent organizational and multitasking skills, with a keen ability to work in fast-paced environments.Show strong interpersonal skills and a commitment to collaborative teamwork.

Join Lyft as a Senior Design Program Manager in our Design Foundations & AI Transformation team, where you will play a pivotal role in shaping and enhancing our design processes, driving innovation through AI integration. This is an exciting opportunity to work at the intersection of design and technology, ensuring that our design principles are robust and scalable to meet the evolving needs of our users.As a Senior Design Program Manager, you will lead cross-functional teams, manage complex design projects, and collaborate closely with designers, product managers, and engineers to deliver exceptional design solutions. You will champion design thinking methodologies and foster an environment that promotes creativity and excellence.

About the RoleJoin our innovative team at saris-ai, a pioneering applied AI startup based in San Francisco and Montreal. We are on a mission to redefine the banking industry by addressing a $100 billion annual challenge that is rapidly evolving. Our cutting-edge multi-turn AI agentic systems are at the forefront of this transformation.Our objective is to develop automated solutions that require sophisticated long-context reasoning, seamless tool integration across legacy systems, and stringent compliance mechanisms, particularly in scenarios where conventional answers are elusive.With successful real-world deployments and a rapidly expanding client base, we are seeking passionate and technically adept builders eager to make a significant impact from the start.We are in search of an AI Sales Engineer who will play a pivotal role in enhancing productivity and efficiency within financial institutions through innovative AI solutions. In this role, you will lead discovery calls with various departments to identify workflow challenges and design impactful AI-driven solutions. You will serve as the technical authority during sales cycles, assisting clients in recognizing problems, framing solutions, and articulating ROI.This position combines elements of customer engagement and workflow analysis.Your Key Responsibilities Include:Conduct discovery and technical scoping calls with potential clients to uncover operational inefficiencies in financial institutions.Develop workflow maps and reports to identify bottlenecks and pinpoint opportunities for agentic AI automation.Collaborate with the Sales team to co-manage the pre-sales process from initial discovery to proposal delivery.Engage with executive stakeholders, presenting clear and compelling insights on how Agentic AI can deliver measurable ROI and transform operations at scale.Work closely with cross-functional teams including sales, customer success, and product to ensure customer satisfaction and success.

About the Role Anthropic is hiring a Program Manager for Student Outreach to help shape outreach efforts and build strong relationships with educational institutions. Based in San Francisco or New York City, this position focuses on connecting with students and universities to support Anthropic’s mission of responsible AI development. What You Will Do Design and run outreach programs aimed at students interested in AI Develop partnerships with universities and other educational organizations Engage directly with students to encourage their interest in artificial intelligence Create resources and experiences that help students learn about AI technologies Work with internal teams to ensure outreach aligns with Anthropic’s goals What Matters Here Experience building and managing outreach or educational programs Strong collaboration and communication skills Strategic thinking and a practical approach to program design Commitment to Anthropic’s values and responsible AI development

Why Choose Harvey?At Harvey, we are revolutionizing the landscape of legal and professional services. Our approach is not just incremental; we are innovating comprehensively. By harnessing advanced agentic AI, a robust enterprise platform, and extensive industry expertise, we are transforming the future of critical knowledge work.This is an extraordinary opportunity to contribute to a generational company at a pivotal moment in its journey. With over 1,000 customers across more than 58 countries, exceptional product-market alignment, and the backing of esteemed investors, we are rapidly scaling and creating a new category in real-time. The challenges are ambitious, the standards are high, and the potential for growth — personally, professionally, and financially — is unparalleled.Our team is intelligent, driven, and passionately committed to our mission. We operate swiftly, with intensity, and take true ownership of the challenges we face — from initial ideation to long-lasting results. We engage closely with our customers, from leadership to engineering, working collaboratively to resolve real issues with urgency and care. If you flourish in uncertainty, strive for excellence, and aspire to help shape the future of work alongside colleagues who elevate the standard, we welcome you to join us in building something exceptional.At Harvey, we are scripting the future of professional services today — and we’re just getting started.Role OverviewWe are in search of a Technical Program Manager, Quality and Reliability to lead cross-functional initiatives aimed at enhancing quality, reliability, and operational excellence at Harvey. You will be the key steward of Harvey’s product quality, collaborating closely with Engineering, Product, and Operations teams to identify and rectify critical gaps in test coverage, release safety, incident management, and system observability. You will uncover reliability risks and work with Platform teams to implement broad improvements, focusing on establishing repeatable and scalable reliability frameworks as Harvey experiences hyper-growth.Your ResponsibilitiesOversee end-to-end release management, ensuring timely, high-quality product launches through seamless coordination across all teams in a dynamic environment.Introduce and uphold change safety standards, including risk assessments, rollback procedures, feature flags, and bug bashes to minimize regressions and customer impact.Drive horizontal reliability initiatives aimed at enhancing test coverage, observability, and incident response preparedness.Establish, track, and report on reliability metrics (e.g., change failure rate, MTTR, SLI), propelling a culture of continuous improvement.

About Retell AIAt Retell AI, we are pioneering the future of call centers through innovative voice AI technology. Our cutting-edge solutions are transforming how companies engage with customers.In just 18 months since our inception, we've empowered thousands of businesses with our AI voice agents that efficiently manage sales, support, and logistics calls, significantly reducing the need for large teams of human agents. Supported by industry-leading investors including Y Combinator and Alt Capital, we've grown our annual recurring revenue from $5M to an impressive $36M while expanding our team from 5 to 20 talented individuals since 2025.Our ambitious vision for 2026 is to develop a state-of-the-art customer experience platform where entire contact centers are driven by AI. Unlike basic automation requiring constant human oversight, we’re engineering intelligent AI “workers” capable of serving as frontline agents, quality assurance analysts, and managerial roles, all while optimizing customer interactions continuously.We are rapidly expanding and seeking driven builders who thrive on solving complex technical challenges, act decisively, and wish to make a tangible impact in one of the fastest-growing voice AI startups.Join us in shaping the future!Recognized as a top 50 AI application in the a16z list: https://tinyurl.com/5853dt2xRanked #4 in Brex's Fast-Growing Software Vendors of 2025: https://www.brex.com/journal/brex-benchmark-december-2025Featured among the top startups on: https://leanaileaderboard.com/