Technical Product Manager - Conversational AI & TeleSales

¡Únete a Plata Card y sé parte de la revolución financiera que está transformando México!En Plata Card, redefinimos la conexión de las personas con su dinero. Nuestra plataforma financiera de alto impacto fusiona tecnología, agilidad y propósito para hacer que las finanzas sean más accesibles, amigables y confiables para todos. Como Agente de Ventas, serás el primer punto de contacto entre nuestros clientes y una nueva manera de hacer banca. Tu misión será conectar con las personas, describir los beneficios de nuestros productos y guiarlos hacia decisiones financieras más inteligentes, ¡todo mientras generas comisiones impresionantes gracias a tu talento!¿Qué harás como agente de ventas?Como Agente de Ventas Directas, serás responsable de la prospección activa, tanto en campo como por teléfono, para adquirir nuevos clientes. Tu función principal será identificar posibles clientes, presentar nuevos productos y acompañar al cliente durante todo el proceso de originación, desde el primer contacto hasta la activación.

¡Forma parte de la transformación financiera en México con Plata Card!En Plata Card, estamos revolucionando la manera en que las personas interactúan con su dinero. Somos una innovadora plataforma financiera que fusiona tecnología moderna, rapidez y un fuerte compromiso social, con el objetivo de hacer las finanzas más accesibles y confiables para todos. Como Agente de Ventas en Puebla, serás la primera conexión entre nuestros clientes y una nueva forma de entender la banca. Tu responsabilidad será conectar con los usuarios, comunicarles los beneficios de nuestros productos y ayudarles a tomar decisiones financieras más informadas — ¡todo mientras obtienes atractivas comisiones por tus habilidades!¿Cuáles serán tus responsabilidades como Agente de Ventas?Como parte de nuestro equipo dinámico y colaborativo, conectarás con clientes potenciales mediante un sistema de llamadas automáticas (¡sin necesidad de buscar números manualmente!). Tu papel será fundamental para fomentar el crecimiento de nuestra tarjeta de crédito y otros productos financieros.

Job Title: Sales Development RepresentativeEmployment Type: Independent ContractorCompensation: $1,700/month + Sales CommissionWorking Hours: Monday to Friday, 9AM - 5PM PSTLocation: LATAMAbout UsWe are a rapidly expanding roofing and home services company focused on providing exceptional services in roofing, gutters, insulation, gutter protection, and repairs. As we scale our sales operations, we are in search of talented individuals eager to help us generate 120-200 leads each month.Role OverviewWe are looking for a dedicated and experienced Sales Development Representative to become a vital part of our expanding sales team. This position encompasses customer re-engagement outreach and essential inside sales duties, focusing on managing incoming leads and driving closures through strategic follow-ups and relationship management.Primary ResponsibilitiesRe-engagement Project (Initial Focus):Reach out to dormant customers from our extensive database of over 7,000 contacts utilizing email, phone, and SMS.Analyze customer history through Company Cam photos and service documentation.Identify upselling opportunities based on past service dates and customer needs.Craft engaging narratives surrounding service anniversaries and roof health checks.Coordinate consultations and meticulously document customer interactions in HubSpot.Inside Sales Operations:Respond to incoming customer calls and create new contacts in HubSpot.Generate and manage sales deals, arranging logistics appointments for field teams.Collaborate with outside sales representatives to gather customer insights and address objections.Follow up with customers post-appointment to resolve inquiries and overcome objections.Adjust and present pricing quotes using our quoting tool based on customer sensitivity.Document all customer interactions, timelines, and decision-making criteria within HubSpot.Utilize the CSM Audit View for prioritizing follow-ups and forecasting sales pipelines.

Join our dynamic team at Platacard as a Telesales Representative! In this role, you'll be responsible for engaging with potential customers, showcasing our innovative payment solutions, and driving sales growth. Your ability to communicate effectively and build relationships will be key to your success. We are looking for motivated individuals who are eager to contribute to our mission of simplifying transactions for businesses.

Join Plata Card and be part of the financial revolution transforming Mexico!At Plata Card, we redefine how individuals interact with their finances. We are a high-impact financial platform that combines technology, agility, and purpose to make finance more accessible, friendly, and trustworthy for everyone.What will you do as a Sales Direct Supervisor?The Sales Direct Supervisor is responsible for leading, coordinating, and developing the team of Direct Sales Agents in the field, ensuring the achievement of acquisition goals and the proper execution of the commercial model.Key Responsibilities:Manage team performance: Ensure daily tracking of activity, productivity, and pipeline for the team.Provide continuous feedback, performance evaluations, and development plans for agents.Conduct ongoing training and coaching on:Field prospecting techniquesHandling objectionsProduct knowledgeOrigination and activation processesPromote a culture of performance, collaboration, and accountability.Ensure retention and stability of the sales team.Meet team acquisition targets.Optimize productivity and utilization of the field team.Achieve KPIs at the team level.Lead Quality and Profiling:Ensure quality and proper profiling of acquired clients.Evaluate financial performance of acquired clients.Ensure proper use of CRM and quality of recorded information.Execution of Referral Model:Implement the referral model effectively.

¡Únete a Banco Plata! Ahora que hemos obtenido nuestra licencia bancaria, estamos en una fase de crecimiento acelerado, impulsando la innovación y ofreciendo oportunidades genuinas para quienes desean ser parte de algo significativo.¡Sé parte de la revolución financiera que está transformando México! Como Embajador, serás el primer contacto entre nuestra empresa y nuestros clientes, brindando productos y asegurando una experiencia excepcional en cada interacción.¿Te apasiona el trato con clientes y las ventas en campo? ¡Esta es tu oportunidad!ActividadesRealizar visitas programadas para la entrega de tarjetas.Recibir capacitación remunerada sobre el uso de productos y aplicaciones.Prospectar nuevos clientes a través de venta en frío y cambaceo.Desempeño 100% en campo.BeneficiosIngresos promedio de $40,000 a $45,000 MXN mensuales.Sueldo base de $14,000 MXN mensuales.Apoyo de transporte de $1,000 MXN mensuales.Bono garantizado de $8,000 MXN tras acreditar la certificación.Reconocimiento a través de bonos de desempeño.Prestaciones de ley (IMSS, aguinaldo, vacaciones).Seguro de Gastos Médicos Mayores y Seguro de Vida.Requisitos:Interés en el trabajo de campo y trato directo con clientes.Habilidades de comunicación efectiva.Bachillerato concluido (certificado comprobable).Transporte propio (moto o automóvil).HorarioLunes a viernes de 9:00 am a 6:00 pm.Sábados de 9:00 am a 2:00 pm.¿Por qué unirte a Banco Plata?Encontrarás más que un empleo: una oportunidad real para crecer, generar ingresos competitivos y desarrollar tu potencial en una empresa en expansión.Trabajarás en un ambiente dinámico, con capacitación continua, herramientas modernas y un equipo que apoya tu éxito desde el primer día.

Join Banco Plata as we embark on an exciting journey following our recent banking license acquisition! We are entering a phase of rapid growth, consistent innovation, and real opportunities for those eager to build something significant. Be part of the financial revolution transforming Mexico! As an Ambassador, you will serve as a crucial link between our company and our clients, delivering products and ensuring an exceptional experience with every interaction. This opportunity is tailored for you! We offer one of the most competitive compensation packages available.

Job Title: Executive Assistant / Strategic Operations Lead (Chief of Staff Track)Contract Type: Full-time, RemoteSalary Range: $2,000–$2,500/month (salary based on assessment)Working Hours: Monday to Friday, 9 AM - 5 PM ETLocation: LATAMAbout the RoleWe are on the lookout for a dynamic and empathetic Strategic Operations Lead to partner with our leadership team in steering two vital business ventures. This is not your typical administrative position; you will serve as a crucial ally, safeguarding the leaders’ time and energy while enhancing operational efficiency. Initially, you will take on the role of Executive Assistant, with a well-defined 12-month pathway to evolve into a Chief of Staff position at an expanding scale.Key ResponsibilitiesCalendar & Inbox Management: Take charge of executive calendars; optimize meetings for coaching sessions, strategic planning, and personal commitments. Streamline communications, prioritize urgent matters, and draft responses with utmost discretion.Strategic Operations & Project Ownership: Recognize activities linked to revenue growth. Proactively lead special projects (e.g., AI product development) independently from inception to completion.Cross-Functional Coordination: Act as the primary communication hub and liaison between various business units, external partners, clients, and vendors.Process Improvement & AI Enablement: Develop systems and lightweight operational frameworks to streamline routine processes. Embrace AI by identifying automation opportunities for repetitive tasks and utilizing innovative tools.Performance Management: Collaborate with leadership to establish North Star KPIs; track progress, highlight obstacles, and ensure deliverables are met with accountability and excellence.Logistics & Travel: Oversee all travel arrangements, meeting coordination, and logistics for internal and external events.Stakeholder & Family Alignment: Synchronize professional and personal calendars to minimize conflicts, thereby preserving personal energy and downtime.QualificationsWe are looking for candidates with a passion for organizational excellence, a knack for strategic thinking, and a commitment to operational efficiency.

Role Overview Agent is hiring a Senior Service Desk Specialist focused on Network Operations in Mexico. This position plays a key part in maintaining the performance and reliability of our network infrastructure. What You Will Do Provide expert support for network operations Troubleshoot and resolve complex network issues Work closely with cross-functional teams to improve service delivery Who We’re Looking For Proactive problem-solver with a strong interest in technology Comfortable handling complex technical challenges Works well in environments where priorities can shift quickly

Join Banco Plata! We have recently obtained our banking license and are entering an exciting phase of accelerated growth, continuous innovation, and genuine opportunities for those eager to build something significant.Be part of the financial revolution transforming Mexico!What will you do as a Sales Lead?You will build, lead, and scale a high-performing telesales operation focused on customer acquisition, turning it into a key engine for growth and revenue through continuous optimization of the sales funnel, efficient team management, and data utilization to maximize key metrics such as conversion rates, productivity, and customer acquisition cost.Key Responsibilities:Team Performance Management:Lead the daily telesales operations focused on customer acquisition.Oversee the complete cycle of team management, including:Recruitment and hiring of agents.Training and onboarding.Performance management.Decision-making for exits when necessary.Directly manage initial teams of agents.Coaching and follow-up.Performance monitoring.Handling escalations.Build and scale the operational structure of the telesales channel (50+ agents).Revenue per agent management.Lead Quality and Profiling:Lead qualification and sales quality assurance.Analysis and Reporting:Analyze metrics and performance to identify improvement opportunities.Track the pipeline and team activity reports.Issue Resolution and Objection Handling:Manage escalations.Monitor the quality of interactions and ensure regulatory compliance.Collaborate closely with:Product teams (for tool enhancements and user experience).Partners (BPOs, external centers).Design and optimize commercial processes.Dialing strategies (focused on partners/leads).Conversion flows.

Job Title: YouTube Creative Director – DTC Direct ResponseJob Type: Full-time / RemoteWork Hours: PST (Pacific)Job OverviewJoin us in an exciting opportunity as we seek a visionary creative leader to transform YouTube into a pivotal paid acquisition channel for a rapidly growing DTC minerals and supplements brand. In this dynamic role, you will spearhead the direct-response creative process for YouTube, guiding projects from initial concept to final production. Your focus will be on developing engaging, platform-native advertisements designed to attract and convert cold traffic at scale, while also defining the brand’s creative identity on YouTube.Key ResponsibilitiesCreative Concept DevelopmentInnovate and refine YouTube advertisement concepts—developing compelling hooks, angles, narratives, and formats that yield measurable acquisition results.Create and write scripts tailored to YouTube's unique attention dynamics (ensuring optimal engagement in the first 5 seconds, mid-roll retention, and effective CTA placement).Introduce novel creative perspectives grounded in direct-response principles and brand positioning.Creative Direction & Team LeadershipLead the internal creative team through the ideation, briefing, production, and iterative processes.Define creative benchmarks that exemplify winning YouTube advertisements for this brand.Establish a common creative language among strategy, production, and performance teams.Testing & IterationDesign structured frameworks for creative testing (covering hooks, formats, lengths, and messaging hierarchies).Analyze performance metrics and convert insights into actionable creative strategies for subsequent iterations.Proactively identify signs of creative fatigue and maintain a pipeline of fresh concepts.Creative Pipeline ManagementEnsure a consistent flow of YouTube-ready concepts capable of supporting advertising spends exceeding $50,000 per day.Develop repeatable systems for creating, rotating, and scaling successful creative output.Document successful strategies—angles, proof structures, emotional triggers—to build a compounding knowledge base.Collaboration with MediaWork closely with our Google media buyer to ensure creative outputs align with campaign objectives.Translate performance insights into targeted creative recommendations.Support scaling initiatives with informed creative judgment and rapid iteration.

CIMMYT is a pioneering international non-profit organization committed to addressing the challenges of tomorrow today. Our mission is to enhance the quantity, quality, and reliability of production systems for staple cereals, including maize, wheat, triticale, sorghum, millet, and associated crops through applied agricultural science, particularly in the Global South, by building strong partnerships.Our headquarters is located in El Batán, Texcoco, Mexico, just 45 minutes from Mexico City.Key Responsibilities:Monitor and safeguard both tangible and intangible assets, as well as individuals on the premises.Ensure compliance with the institution's safety protocols.Record the entry and exit of employees, suppliers, and visitors to maintain control over individuals present at the station.Conduct random checks on staff vehicles and ongoing inspections of supplier vehicles.Carry out regular patrols throughout all areas of the station, ensuring the safety and security of facilities and personnel.Provide necessary assistance to individuals within the station, adhering to established safety procedures.Promptly report any unusual situations to immediate supervisors or managers to implement corrective measures.Ensure fire safety equipment is in place and functioning properly.Check that building doors and windows are securely closed and adequately fortified against potential threats.Assist personnel within the facilities by providing general information as requested.Support emergency response teams during working hours and serve as a brigade member outside of working hours.Handle telephone inquiries and provide information during non-working hours.Perform additional tasks as assigned by immediate supervisors.

Join our dynamic team as a Security Agent at Auberge Resorts Collection in Cabo San Lucas. In this pivotal role, you will be responsible for ensuring the safety and security of our guests and property. You will monitor activities, respond to emergencies, and enforce policies to maintain a secure environment.

Join our dynamic team as a Collections Agent at Concord Servicing! We are looking for motivated individuals who are passionate about helping others manage their financial responsibilities. In this role, you will engage with clients to facilitate the collection of outstanding debts, ensuring a positive experience while adhering to company policies and regulations.

As a Call Centre Agent at Ikanoretail, your primary responsibility is to ensure customer satisfaction for all inquiries received through our contact center across various channels. You will achieve this by understanding customer needs and offering straightforward, effective solutions.Your passion for customer service will shine through as you utilize your expertise in IKEA’s systems and processes to identify the best solutions for our clients.You will be responsible for communicating realistic timelines for resolutions and keeping customers updated every step of the way. Maintaining accurate case notes within the system is crucial to ensure all team members are informed and can assist with future inquiries.Your awareness of response times will help enhance overall service quality, and your collaborative spirit will drive you to meet established service levels alongside your colleagues.Empathy is key in this role; you will address customer frustrations calmly and helpfully, ensuring their shopping experience improves and fostering positive relationships.Encouraging customer feedback will allow you to contribute to enhancing the shopping experience for future customers.Proficiency in using contact center tools will enable you to provide detailed information about the IKEA product range, service offers, and national marketing campaigns, promoting these effectively to clients.Your ability to respond to customer inquiries efficiently will also play a significant role in supporting additional sales opportunities by recommending applicable options from our product range.Close collaboration with our store team will help prioritize customer needs, ensuring the best possible shopping experience.You will also understand the importance of accurate stock participation and help maintain accurate records to improve stock management.In your pursuit of excellence, you'll continually seek more efficient processes to reduce costs and enhance service delivery.

Join Despegar, a leading online travel agency, as a Travel Agent in Aguascalientes. We are seeking passionate individuals who are eager to assist customers in planning their dream vacations and navigating travel options. In this role, you will provide exceptional customer service, offer travel solutions tailored to individual needs, and utilize our advanced booking systems to secure the best deals for our clients.

We are seeking a dynamic and enthusiastic Travel Agent to join our team at despegar in Iztapalapa, CDMX. As a Travel Agent, you will play a crucial role in helping customers plan and book their dream vacations, ensuring a memorable travel experience. You will engage with clients to understand their preferences, provide expert recommendations, and assist with travel arrangements.

Join our dynamic team at Expeditors International of Washington, Inc. as a Customs Brokerage Agent. In this vital role, you will facilitate and manage the customs clearance process for our clients, ensuring compliance with all regulations and timely delivery of goods. You will collaborate closely with clients, vendors, and government agencies to navigate the complexities of international trade.

Join Banco Plata as we embark on an exciting journey of growth and innovation! Recently licensed as a bank, we are in a rapidly expanding phase, providing genuine opportunities for those eager to contribute to something significant.Be part of the financial revolution transforming Mexico! As a Collection Agent in Mexico City, you will offer tailored solutions to assist our clients in managing their credit.Turn your negotiation skills into impressive earnings!Main ResponsibilitiesRecover overdue accounts through friendly, empathetic, and effective communication.Ensure outstanding service levels and meet your individual targets.