Technical Operations Manager

Join our dynamic team as a Senior TechOps Engineer and play a pivotal role in ensuring the reliability and performance of our technology operations. You will work closely with various teams to implement and optimize processes, address challenges proactively, and enhance our technical infrastructure.

About Us:Paytm is at the forefront of India’s digital payments and financial services sector. Our mission is to enhance the financial landscape for consumers and merchants alike by providing a diverse range of payment solutions. Our services include utility payments, swift money transfers, and a variety of Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag, and Paytm Postpaid - Buy Now, Pay Later options. For merchants, we offer cutting-edge acquiring devices like Sound Boxes, EDC machines, QR codes, and a robust Payment Gateway integrated with multiple financial instruments. To further bolster their business growth, we provide commerce services through advertising and the Paytm Mini app store. Additionally, we facilitate credit services including merchant loans, personal loans, and BNPL options sourced through our financial partners. About the Team:The Paytm Payment Gateway (PG) Tech team operates a highly scalable, secure platform meticulously designed to process millions of transactions seamlessly. We offer an extensive array of payment options including UPI, cards, net banking, and wallets, ensuring customers enjoy a quick and efficient checkout experience. Our tech stack is engineered for high availability, low latency, and robust fraud detection to maintain user trust and security. With state-of-the-art APIs and seamless integration, Paytm PG empowers merchants to tailor their payment processes. We also provide real-time analytics and insights to help businesses optimize their payment strategies. About the Role:We are seeking a Senior TechOps Engineer to join our Payment Gateway (PG) Team. This pivotal role focuses on production/application support and technical operations. As part of this position, you will monitor critical payment systems, manage system stability, and deliver exceptional production support for high-traffic applications. This role demands technical proficiency, rapid troubleshooting skills, and a proactive stance towards system monitoring. As a vital contributor to our system performance, you will ensure a seamless experience for our users, particularly during peak times and critical operations. Availability for off-hours support is essential.Expectations/Requirements:● Production and Application Support:Deliver hands-on production and application support to guarantee smooth, uninterrupted operations of critical payment gateway systems.● Technical Operations and Monitoring:Implement, manage, and optimize system monitoring to ensure reliable system health metrics, track KPIs, and facilitate timely issue identification and resolution.● System Troubleshooting and Debugging:Identify, debug, and resolve technical issues swiftly to maintain system integrity and performance.

About Us:At Paytm, we pride ourselves on being India's premier digital payments and financial services provider. Our mission is to empower consumers and merchants alike with an array of payment solutions. From utility payments to seamless money transfers, we offer a variety of Paytm Payment Instruments (PPI), including Paytm Wallet, Paytm UPI, and Paytm Payments Bank Netbanking. Merchants benefit from our innovative acquiring devices like Sound Box, EDC, QR, and Payment Gateway, allowing them to process payments effortlessly. Our platform also supports credit services such as merchant and personal loans, enhancing business opportunities for our partners. About the Team:The Paytm PG (Payment Gateway) Tech Team is dedicated to delivering a robust, scalable, and secure platform that seamlessly handles millions of transactions for businesses of all sizes. We provide a diverse range of payment options—including UPI, cards, net banking, and wallets—to ensure an efficient checkout experience. Our technology is built for high availability and low latency, equipped with advanced fraud detection capabilities. With state-of-the-art APIs and straightforward integration, we help merchants optimize their payment processes, backed by real-time analytics and insights. About the Role:We are seeking a Senior TechOps Engineer to join our Payment Gateway (PG) Team, focusing on production/application support and technical operations. In this role, you will monitor critical payment systems, manage system stability, and provide exceptional production support for high-traffic applications. Your technical expertise and quick troubleshooting skills will be essential in maintaining system performance, especially during peak operations. Availability for off-hours support is a key requirement. Expectations/Requirements:1. Production and Application Support: Provide hands-on support to ensure the uninterrupted operation of critical payment gateway systems.2. Technical Operations and Monitoring: Implement, manage, and optimize system monitoring to ensure reliable health metrics and timely issue resolution.3. System Troubleshooting: Develop and implement troubleshooting strategies to address and resolve system issues effectively.

About Us:Paytm is at the forefront of India's digital payments and financial services landscape, dedicated to enhancing the experience of consumers and merchants alike. By offering a diverse array of payment solutions, Paytm enables users to conveniently perform utility payments, fund transfers, and utilize our Paytm Payment Instruments (PPI) such as Paytm Wallet, UPI, Payments Bank Netbanking, FASTag, and Postpaid options like Buy Now, Pay Later. For merchants, we provide acquiring devices including Sound Box, EDC, QR, and a reliable Payment Gateway that aggregates payments through PPIs and other banking instruments. To amplify business growth, we also offer commerce services through advertising and our Paytm Mini App Store. Additionally, Paytm extends credit services such as merchant loans and personal loans, facilitated by our financial partners.About the Team:The Paytm Payment Gateway (PG) Tech team operates a cutting-edge, scalable, and secure platform adept at handling millions of transactions for businesses of all sizes. Our platform supports a multitude of payment options including UPI, cards, net banking, and wallets, ensuring a seamless checkout experience for customers. Built for high availability and low latency, our tech stack incorporates advanced fraud detection capabilities to ensure trust and security. With intuitive APIs and straightforward integration, Paytm PG empowers merchants to personalize their payment processes, complemented by real-time analytics to optimize their payment strategies.About the Role:We are seeking a dedicated TechOps / Senior TechOps Engineer to join our Payment Gateway (PG) Team, with a primary focus on production/application support and technical operations. In this role, you will be responsible for monitoring critical payment systems, ensuring system stability, and providing exceptional production support for high-traffic applications. The ideal candidate will possess strong technical expertise, rapid troubleshooting skills, and a proactive approach to system monitoring. As a vital contributor to our system performance, you will guarantee a seamless user experience, particularly during peak periods and critical operations. Availability for off-hours support is essential.

Role Overview Paytm is looking for a TechOps Engineer to support the technology infrastructure that powers its digital payments platform. This position is based in Noida, Uttar Pradesh. What You Will Do Monitor and maintain the health of core systems to keep services running smoothly. Work with teams across the company to troubleshoot and resolve technical issues as they arise. Apply operational best practices to improve system reliability and performance. Help identify and implement improvements to processes and tools. Collaboration and Impact This role partners with engineers and other stakeholders to uphold high standards for operational excellence. Your work will help ensure customers experience reliable and secure digital payments every day.

Join Bold as we seek an experienced Engineer/Senior Engineer to take charge of our production Machine Learning (ML) environments and MLOps infrastructure within our infrastructure and data science teams. You will manage daily operations, respond to ad-hoc requests, and collaborate on cross-team projects. Your expertise will help architect robust and scalable MLOps pipelines utilizing AWS services such as SageMaker, EMR, and OpenSearch.ABOUT THIS TEAMThe Infrastructure team at Bold provides essential services including automation, observability, cloud/server/network architectures, CI/CD, infrastructure as code, database administration, incident management, vendor management, security and compliance, and continuous skill development. These services enhance efficiency, minimize errors, and ensure rapid and reliable application releases while upholding security and compliance. Our TechOps team empowers various teams to monitor applications and infrastructure, build resilient systems, resolve IT service issues, manage vendor relationships, and ensure robust cloud security. Additionally, we prioritize continuous learning and the adoption of cutting-edge technologies to deliver outstanding value to the organization.WHAT YOU’LL DODesign and implement microservices within advanced DevOps pipelines, collaborating with data science and ML teams to optimize model serving on Kubernetes platforms utilizing service mesh.Create comprehensive observability frameworks to reduce Mean Time to Recovery (MTTR) and ensure 24/7 platform reliability.Develop secure, automated CI/CD workflows featuring governance and compliance controls.Lead 24/7 on-call engineering efforts alongside CDN & security hardening, focusing on cost optimization for IaaS & PaaS in the cloud.Oversee infrastructure operations, managing production deployments and hybrid cloud environments.Foster cross-functional collaboration with development, QA, operations, and data teams across global time zones to scale OpenSearch/EMR platforms and enhance platform operations.

About Ouro:Ouro is a pioneering, globally integrated financial services and technology firm committed to delivering innovative financial empowerment solutions to consumers around the globe. Our extensive range of financial products and services includes prepaid and debit solutions, cross-border payments, and loyalty programs tailored for both individual consumers and enterprise partners.Our flagship product, Netspend, offers secure and convenient prepaid and debit account solutions that connect customers to global payment networks, enabling them to effectively manage their finances and make everyday purchases. With a vast retail network across the U.S., our customers can purchase and reload Netspend products at over 130,000 locations.Since our inception in 1999 by industry innovators, Ouro has successfully processed billions of dollars in transactions and served millions of satisfied customers worldwide. Our headquarters is located in Austin, Texas, with a diverse team of employees spread across the globe.Position OverviewAs a Senior Network Engineer at Ouro, you will take charge of the architecture, deployment, and optimization of our robust, high-availability network infrastructure across data centers and AWS cloud environments. This role demands an expert-level understanding of complex enterprise routing and switching, as well as the design and maintenance of enterprise wireless infrastructure (Cisco Meraki), configuration of enterprise-grade firewalls (such as Palo Alto), and integration of hybrid cloud solutions. You will play a crucial role in aligning high-level business objectives with technical execution, ensuring our network is cost-efficient, secure by design, and resilient against disruptions.

About EnboarderEnboarder is pioneering the world's first agentic AI employee journey platform, seamlessly integrating onboarding, enablement, mobility, and offboarding into a cohesive experience layer.Utilizing the power of AI Assistants and AI Agents, Enboarder empowers HR leaders to deliver structured and personalized employee experiences at scale, liberating HR teams from administrative burdens. Renowned enterprises such as Deloitte, ING, T-Mobile, and Cisco leverage Enboarder to enhance productivity, reduce attrition, and amplify HR capabilities.The outcome: engaged managers, supported employees, and measurable business impact.

We are seeking a highly skilled and motivated Senior Engineer - Roads & Highways to join our team at AFRY. In this role, you will be responsible for designing, planning, and overseeing the construction and maintenance of road and highway projects. You will collaborate with multidisciplinary teams and manage project timelines to ensure the successful delivery of infrastructure projects.

Bold is on the lookout for an experienced DevOps Engineer to take ownership of our production machine learning environments and MLOps infrastructure, collaborating closely with our infrastructure and data science teams. You will manage daily support tasks, respond to ad-hoc requests, and spearhead cross-team projects. Your role will involve architecting scalable MLOps pipelines utilizing AWS services such as SageMaker, EMR, and OpenSearch.ABOUT THIS TEAMThe Infrastructure team delivers a variety of services, including automation, observability, cloud/server/network architecture, CI/CD, infrastructure as code, database administration, incident management, vendor management, security and compliance, and continuous skill development. Our services enhance efficiency, minimize errors, and ensure rapid, reliable application releases while upholding security and compliance standards. The TechOps team assists in monitoring applications and infrastructure, developing resilient environments, troubleshooting IT service challenges, managing vendor relationships, and safeguarding cloud security and compliance. We emphasize continuous learning and the integration of new technologies to maximize our value to the organization.WHAT YOU’LL DODesign and productionize microservices using advanced DevOps pipelines, collaborating with data science/ML teams to optimize model serving on Kubernetes platforms with service mesh.Create comprehensive observability frameworks to reduce mean time to recovery (MTTR) and ensure 24/7 platform reliability.Develop secure, automated CI/CD workflows while incorporating governance and compliance controls.Lead on-call engineering efforts around the clock, focusing on CDN and security hardening, alongside cost optimization strategies in IaaS and PaaS environments.Oversee infrastructure operations, manage production deployments, and operate hybrid cloud environments.Facilitate cross-functional collaboration with development, QA, operations, and data teams across global time zones to enhance OpenSearch/EMR platform scaling and operations.

Join our dynamic team at Ontic as a Senior DevOps Engineer, where you will play a pivotal role in enhancing our infrastructure and deployment processes. You will leverage your expertise to automate and streamline operations, ensuring robust system reliability and performance. Collaborate closely with development teams to facilitate continuous integration and delivery, and contribute to the design of scalable solutions that meet our growing demands.

Join Level AI, a trailblazing Series C startup founded in 2019 and headquartered in Mountain View, California, as we transform customer engagement. Our innovative, AI-driven platform redefines contact centers into strategic assets, harnessing cutting-edge technologies such as Large Language Models to derive profound insights from customer interactions. By delivering actionable intelligence, Level AI empowers organizations to elevate customer experiences and catalyze growth. Continuously integrating the latest advancements in AI, Level AI is the most agile and forward-looking solution in the industry.

Join our dynamic team at Renesas Electronics as a Senior Engineer in Design Enablement. In this role, you will leverage your expertise to drive innovative design solutions and enhance our product offerings. Collaborate with cross-functional teams to ensure high-quality design processes and effective implementation of engineering best practices.

As a Data Analyst, you will play a crucial role in driving insights and strategic recommendations for our business. Your primary responsibilities will include enhancing our reporting capabilities, collaborating with partner teams for ad-hoc analyses, and providing strategic support to the executive leadership. You will also be tasked with creating standardized metrics and reporting systems that keep our organization informed and responsive to market dynamics. Your analytical expertise and meticulous attention to detail will position you as the key resource for performance metrics and product development insights. The ideal candidate will be highly motivated, leveraging technical skills to make an immediate impact and contribute to our sustained growth trajectory!ABOUT THE TEAMThe BOLD Business Intelligence (BI) team is a centralized unit dedicated to overseeing all facets of the organization's BI strategy, projects, and systems. This team empowers business leaders to make informed, data-driven decisions by delivering comprehensive reports and analyses. We are responsible for developing and managing a high-performance enterprise data warehouse that serves as a critical resource for decision-making across various functions, including Product, Finance, Marketing, and Customer Support.Our BI team encompasses four key areas: Data Analysis, ETL, Data Visualization, and Quality Assurance. We utilize Snowflake, Sisense, and Microstrategy as our primary infrastructure solutions, while also incorporating technologies like Python, R, and Airflow for ETL, QA, and data visualization.WHAT YOU’LL DOPerform comprehensive analyses to assess business performance and identify opportunities for growth.Deliver data-driven insights through dashboards, scorecards, and both descriptive and ad-hoc analyses.Monitor and evaluate website performance, click-stream data, and user pathways to inform decision-making.Assist in developing data roadmaps for new product launches and adapting to evolving business needs.Analyze and present data to enhance customer segmentation strategies.Contribute to the creation of customer engagement reporting and modeling.

In today's digital landscape, the abundance of machine log data presents organizations with unparalleled opportunities for real-time insights into their infrastructure and operations. However, this vast potential is accompanied by significant technical challenges related to the ingestion, management, and interpretation of high-volume streams of diverse data. As a Senior Solutions Engineer at Sumo Logic, you will play a pivotal role in architecting and leading IT initiatives aimed at designing and implementing innovative infrastructure automation projects. Your expertise will be crucial in addressing complex hybrid infrastructure challenges, collaborating with IT's extensive array of networking systems, applications, and cloud solutions. You will work closely with a team of talented professionals, delivering impactful engagements while reporting directly to the Global Head of IT and collaborating under the guidance of the Lead Solution Architect. You are a dedicated Senior Solutions Engineer with a strong passion for developing scalable, resilient, secure, and cost-effective infrastructure solutions. You prioritize producing clean, elegant, maintainable, and thoroughly tested code and thrive in a collaborative team environment, consistently driving towards superior solutions. Your deep understanding of both on-premise and cloud networking enables you to be a subject matter expert, particularly in performance, scalability, and reliability issues related to 24x7 uptime systems.

Join Nagarro as a Senior ETL Engineer, where you will play a pivotal role in designing and implementing ETL processes to facilitate seamless data integration and transformation. You will collaborate with cross-functional teams to extract insights from complex datasets, ensuring data quality and reliability.

Join our dynamic team at bolster as a Senior Backend Software Engineer. In this role, you will be pivotal in designing and implementing robust backend systems that drive our innovative applications. You will collaborate with cross-functional teams to ensure that our software solutions meet the highest standards of quality and performance. If you are passionate about technology and eager to work in a fast-paced environment, we would love to meet you!

About Ouro:Ouro is a pioneering global financial services and technology firm committed to delivering innovative financial empowerment solutions for consumers worldwide. Our diverse financial products and services encompass prepaid, debit, cross-border payments, and loyalty solutions catering to both consumers and enterprise partners.Ouro's flagship offering, Netspend, provides prepaid and debit account solutions, granting customers secure and convenient access to extensive global payment networks for effective money management and everyday purchases. With an expansive retail network across the U.S., customers can easily purchase and reload their Netspend products at over 130,000 locations.Since our inception in 1999, founded by industry experts, Ouro has successfully processed billions in transaction volumes, serving millions of satisfied customers globally. Headquartered in Austin, Texas, we proudly employ a diverse team of professionals around the world.Role Overview:We are in search of a skilled Senior Software Engineer to architect, develop, and enhance our data ecosystem. Your primary focus will be on migrating and managing intricate data pipelines transitioning from legacy Oracle systems to Snowflake, utilizing Python as your main engine for automation and transformation. The ideal candidate is a strategic thinker, ensuring data integrity at scale while staying updated with the latest in AI/ML integration.Key Responsibilities:Legacy Integration: Sustain and optimize current Oracle databases while spearheading strategic data migration initiatives to the cloud.Automation: Leverage Python to automate repetitive data tasks, construct custom API integrations, and manage workflow orchestration.Performance Tuning: Execute advanced SQL optimization and performance tuning in both Snowflake and Oracle to guarantee low-latency data availability.Collaboration: Engage closely with Data Science and Analytics teams to deliver clean, structured, and efficient datasets for business intelligence.AI Readiness: (Preferred) Investigate and implement AI-driven data processing techniques, such as LLM-based data cleaning or predictive pipeline monitoring.Technical Requirements (Must-Have):Python: Expert-level proficiency in data manipulation (e.g., Pandas, PySpark) and scripting.Snowflake: Demonstrated expertise with Snowflake architecture (Snowpipe, Tasks, Streams).

Join Our Team as a QA Engineer / Senior QA Engineer!BOLD is on the lookout for a dedicated QA professional to collaborate with the Business Intelligence (BI) Development team. In this role, you will validate and ensure the quality of our Business Intelligence solutions. Your responsibilities will include developing comprehensive test strategies, crafting detailed test plans, and creating test cases specifically for ETL and Business Intelligence components. Additionally, you will validate SQL queries related to these test cases and generate insightful test summary reports.