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Technical Network Account Manager

TelemediRemote — Warsaw, Masovian Voivodeship, Poland
Remote Full-time

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Experience Level

Experience

Qualifications

What we expect from you:at least one year of experience in partner relationship management and/or building a network of partner companies,experience in process optimization and automation,willingness to travel frequently,ability to adapt to a dynamic and continuously evolving environment,experience working with KPIs and SLAs (positive attitude towards data handling),good knowledge of Microsoft Office suite (especially Excel),proficiency in English will be a plus.

About the job

Telemedi is a leading provider in the healthcare and assistance sector, employing programmers, physicians, and experts from various fields to create modern solutions that simplify life for our clients and patients. Our mission is to leverage technology to ensure accessible and immediate healthcare and assistance services for everyone.

As a Technical Network Account Manager, you will join us in pioneering innovations in the insurance and assistance industries.

We are looking for a candidate who:

  • has experience in partner relationship management,
  • demonstrates excellent self-organization and time management skills,
  • is personable and empathetic,
  • has knowledge of the automotive industry as a significant advantage.

Your responsibilities will include:

  • identifying, implementing, and maintaining relationships with our network of technical service providers (roadside assistance, car rentals, service centers),
  • daily operational support and addressing ongoing requests in the technical network,
  • ensuring cost discipline and creating and analyzing key performance indicators (KPIs),
  • negotiating rates and terms of cooperation with service providers,
  • optimizing operational processes and implementing new solutions,
  • identifying new services and areas for collaboration.

The order of the points is significant, as the first three will constitute 80% of your work time.

About Telemedi

Telemedi is dedicated to revolutionizing the healthcare landscape by combining technology with professional expertise. We strive to ensure that clients receive prompt and effective assistance through innovative digital solutions.

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