company

Technical Implementation Manager

Sully.aiUS - Remote
Remote Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Manager

Qualifications

Proven experience in managing technical implementations within the healthcare sector. Strong project management skills, with a track record of delivering complex projects on time and within scope. Excellent communication and interpersonal skills to coordinate effectively with diverse teams. Ability to identify and mitigate risks proactively. Familiarity with AI technologies and their application in healthcare is a plus.

About the job

About Us
At Sully.ai, we are dedicated to revolutionizing healthcare.

We believe that every individual deserves access to exceptional healthcare. Unfortunately, many face challenges such as delays, misdiagnoses, and the overwhelming nature of administrative tasks.

Our Mission: One Human, One Doctor. We develop AI solutions that empower healthcare professionals—be it scribes, nurses, or translators—using our advanced models implemented in real-world settings.

Our Achievements

  • Over 450 organizations onboarded within 16 months.

  • Our AI agents save approximately 2.8 hours of administrative work per day and streamline onboarding by 85%.

  • More than 5 million clinical tasks accomplished across 36 specialties.

  • Secured $25 million funding from Y Combinator, Eric Yuan, Amity, and Semper Virens.

  • Our patented AI architecture (MedCon-1) has demonstrated superior performance in clinical reasoning tasks compared to GPT-4.5, Gemini, and Claude.

At Sully, we seek exceptional talent capable of producing a year’s work in just four months.

About the Role

  • In the role of Technical Implementation Manager, you will be the primary point of contact for customer delivery. This includes overseeing the entire process from pre-sales scope validation to the go-live phase and ensuring a seamless transition to business-as-usual (BAU). Your main responsibility is straightforward: to ensure implementations are delivered on schedule and comprehensively. You will manage complex, multi-faceted implementations with healthcare organizations, ensuring that Sully functions effectively from day one.

Key Responsibilities

  • Take charge of delivery: responsible for the entire implementation lifecycle from signed contract to stable BAU handoff.

  • Facilitate implementation cycles: outline scope, validate assumptions, develop delivery plans, manage timelines, and ensure go-live readiness.

  • Coordinate across teams: lead Sales, Customer Support, Technical Support, Integrations, Engineering, and Product teams towards a unified delivery plan with defined ownership and deadlines.

  • Mitigate delivery risks: proactively identify operational, technical, clinical, and change management risks and resolve them before escalation.

  • Aim for OTIF: achieve a delivery success rate of over 95% for implementations on time and in full according to the committed scope and schedule.

About Sully.ai

Sully.ai is committed to transforming healthcare through innovative AI solutions that enhance the capabilities of healthcare professionals. We aim to ensure that great healthcare is accessible to all, addressing the challenges that currently hinder the healthcare system.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.