Technical Enablement Manager, Professional Services

Location: New York CityReports to: Director, Field EnablementThe TeamJoin our dynamic GTM Enablement team, pivotal in empowering Datadog’s Sales and Customer Success organizations with essential skills, knowledge, and tools to excel. We collaborate closely with Curriculum, Product Marketing, Operations, and GTM leadership to ensure that our enablement strategies result in significant behavior changes and enhanced performance in the field.Our Field Enablement team is dedicated to bringing enablement to life—implementing, reinforcing, and contextualizing programs in close partnership with Sales and Customer Success leaders. Leadership Development is a fundamental aspect of our mission as we scale and invest in robust, consistent sales leadership throughout Datadog.The OpportunityDatadog is on the lookout for a Senior Field Enablement Manager to spearhead the delivery of Sales and Customer Success leadership development enablement as part of the Global Field Enablement Team. This influential role will focus on equipping frontline and second-line leaders with the skills, behaviors, and mindset necessary to coach effectively, navigate teams through change, and ensure consistent execution across the GTM organization.This is a senior, highly visible role tailored for an experienced enablement leader with extensive expertise in delivering leadership development programs as both a trainer and facilitator. You will act as a key partner to the Sales Leadership Curriculum team, assisting in translating curriculum into impactful, high-quality learning experiences for our leaders in the field.Beyond delivering leadership enablement, this position will also help establish standards and elevate the delivery of leadership enablement across Field Enablement globally—mentoring and influencing other senior field trainers while enhancing how we engage, challenge, and develop Sales and Customer Success leaders at Datadog.

About PlaygroundAt Playground, our mission is to make high-quality child care accessible to everyone. We've developed a top-tier software solution designed to streamline every aspect of managing child care operations. Our belief is simple: child care providers should focus on what they do best—providing exceptional care—while our software handles the administrative tasks. We are on a journey to create a comprehensive child care management platform that alleviates the burdens of operational management.Currently, Playground is at a pivotal stage in its development, fueled by significant funding and a plethora of statewide contracts. We are already collaborating with thousands of educational institutions nationwide, and our founders have been recognized in Forbes' 30 Under 30.We are a team of passionate individuals who take ownership of our projects and are eager to tackle complex challenges. If the idea of contributing to the growth of Playground's sales organization excites you, and you thrive in a collaborative, fast-paced startup environment, we encourage you to apply!About the RoleWe are seeking our first Senior GTM Enablement Manager to create and manage a cutting-edge enablement program aimed at boosting performance within our Sales and Customer Success teams. This role is situated within our Revenue organization and is crucial for the onboarding, training, and continuous development of our go-to-market teams. This is an ideal opportunity for someone eager to make a significant impact on our growth trajectory by enhancing the onboarding process, refining the customer experience, and optimizing training for our Sales and Customer Success teams.The ideal candidate will have a proven track record of managing enablement programs from inception to execution. You should possess expertise in developing scalable systems that support both new hires and experienced representatives, ultimately driving measurable revenue outcomes.This is a high-visibility and impactful role that reports directly to our leadership team, providing an unparalleled opportunity to lay the groundwork for something truly foundational.What You'll DoDesign and Deliver Enablement ProgramsDevelop and implement comprehensive onboarding programs for new Sales and Customer Success hires, incorporating live training sessions, e-learning components, and practical applications.Create scalable resources such as playbooks, quizzes, talk tracks, and certification processes that evolve alongside our product offerings and market strategies.Utilize adult learning principles and best practices in instructional design to craft engaging and effective learning experiences.

About the TeamThe GTM Enablement team at OpenAI is dedicated to transforming innovative product developments into significant customer outcomes. We empower customer-centric teams with the essential knowledge, tools, and frameworks required for success in their engagements.Our mission bridges strategic vision and operational execution — enabling teams to comprehend priorities, implement strategies, and yield measurable results for both customers and the business.About the RoleWe are seeking a GTM Enablement Manager to spearhead the activation of critical go-to-market (GTM) priorities across our sales and customer-facing teams.This position primarily concentrates on translating corporate and GTM strategies into actionable, repeatable processes within the field. You will develop and manage programs that facilitate the adoption of new selling techniques, operationalize launches, and foster measurable impacts on pipeline and customer outcomes.Collaboration with GTM leadership and partnerships across Product Marketing, RevOps, and Product teams will be pivotal to ensure that initiatives are communicated and executed effectively in the field.This role is based in New York City, and we offer relocation assistance for new hires.Your Responsibilities:Lead the global implementation of GTM initiatives across various segments and regions, designing scalable programs that empower teams to adapt them to local market needs.Establish and develop repeatable operating playbooks for diverse GTM initiatives, creating scalable rhythms for how these programs are enabled, communicated, and executed regionally.Oversee and manage GTM enablement programs from inception to completion, defining program plans, aligning sales and cross-functional stakeholders, and ensuring successful field execution.Coordinate cross-functional teams across Sales, Product Marketing, RevOps, Marketing, and Product to synchronize priorities, timelines, and execution for GTM initiatives.Develop and deliver high-quality, field-ready content experiences and AI-native workflows, including field content packs, playbooks, messaging hubs, e-learning pathways, and training materials that enable effective execution.Measure the effectiveness of GTM initiatives, tracking adoption rates, pipeline generation, and overall performance, and iterating programs based on feedback and data from the field.

About EliseAIAt EliseAI, we are on a mission to revolutionize the housing and healthcare sectors. These essential services should be accessible and efficient, yet they often pose significant challenges. By embedding AI agents into existing workflows, we enhance efficiency, lower costs, and elevate the user experience for all stakeholders.Housing: We streamline the apartment touring process, lease signing, maintenance requests, and communication with property teams, consolidating all essential home-related tasks into one platform.Healthcare: Our solutions simplify appointment scheduling, intake form completion, and patient-provider communication, allowing everyone to prioritize health over paperwork.With EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a cohesive experience across vital services. Recently, we secured a $250 million Series E funding led by Andreessen Horowitz to accelerate our mission.About The RoleWe are seeking a dynamic GTM Enablement Manager to lead the design, implementation, and continuous enhancement of training programs for our Sales and Customer Success teams. This role involves developing onboarding processes and evaluating the effectiveness of enablement strategies to maximize team performance.

Join Astronomer as a Sales Enablement Manager and play a pivotal role in driving our sales success. You will design and implement strategies that empower our sales team with the knowledge and tools they need to excel in the competitive landscape. Your expertise will help foster strong relationships with clients and enhance our sales processes.

At Chainalysis, our Marketing team is a dynamic group of vibrant storytellers and passionate advocates. We utilize innovative research and authentic customer success narratives to fuel our global expansion. Our mission is to connect influential leaders across the cryptocurrency landscape, ranging from financial institutions and crypto-native businesses to governmental entities and participants in emerging markets.As a crucial part of our marketing strategy, the field marketing team operates at the crossroads of sales, marketing, and customer engagement. We craft impactful programs that breathe life into our brand through meticulously designed events, targeted campaigns, and high-level executive interactions, ultimately enhancing pipeline growth and fortifying relationships within the digital asset ecosystem.We are in search of a Senior Field Marketing Manager who will spearhead demand generation initiatives across North America, directly reporting to the Manager of Americas Field Marketing. This role, based in New York City, will closely collaborate with regional sales leadership to devise and implement effective marketing strategies aimed at private sector organizations in the U.S. and both public and private sector clients in Canada.Key Responsibilities:Formulate and execute regional demand generation strategies that stimulate pipeline growth in the U.S. and Canadian markets.Work in tandem with regional sales leadership to identify key accounts, target segments, and strategic marketing avenues.Design and implement high-impact field marketing programs, including executive roundtables, customer events, industry conferences, and focused campaigns.Collaborate with product marketing, digital marketing, communications, and events teams to deliver cohesive campaigns that align with regional business objectives.Oversee and assess marketing programs that yield qualified leads, expedite deals, and contribute to revenue growth.Identify opportunities to enhance engagement with financial institutions, crypto companies, and other private sector organizations across North America.Transform market insights and customer feedback into actionable marketing strategies and messaging.Monitor and analyze campaign performance, utilizing data and KPIs to refine and optimize regional marketing initiatives.

Join Contentful as a Senior Technical Enablement Architect, where you will play a pivotal role in empowering our technical teams and enhancing their capabilities. In this dynamic position, you will leverage your expertise to streamline processes, improve technical documentation, and drive the adoption of best practices across the organization.

Location: New York, NY About Frontify Frontify helps brands bring ideas to life. Our brand platform supports teams as they manage digital assets, collaborate on creative projects, and launch campaigns. Organizations such as Uber, Microsoft, Volkswagen, and Telefónica use Frontify to build and maintain memorable brands. Headquartered in St. Gallen, Switzerland, with offices in London and New York City, Frontify values creativity, collaboration, inclusion, and a sense of joy at work. Your Team This team brings together designers, brand managers, content specialists, and creative thinkers from over seven countries. Collaboration drives their work as they refine our product and welcome fresh perspectives. Team members also connect over shared interests ranging from parenting and gaming to literature and adventure. Role Overview The Senior Manager, Field and Ecosystem Marketing, shapes Frontify’s presence in key markets and conversations. This role sits at the intersection of brand strategy, demand generation, partnerships, and revenue. The focus: translate company goals into market activations that build momentum in the United States and beyond. What You Will Do Turn strategic initiatives into programs that engage creative and marketing leaders Deliver measurable results through targeted market activations Work closely with Sales and other teams to execute the allbound strategy Strengthen relationships, identify new opportunities, and ensure Frontify stands out in the market This position suits someone who can simplify complex ideas and create clarity. Success in this role means building programs that resonate and drive commercial outcomes.

Who We AreAt Verkada, we are revolutionizing the way organizations secure their personnel and properties through an innovative, AI-driven platform. As a frontrunner in cloud-based physical security, Verkada empowers organizations to enhance safety and operational efficiency via a unified software platform that features solutions for video surveillance, access control, air quality monitoring, alarms, intercoms, and visitor management systems.Trusted by over 30,000 organizations globally, including more than 100 Fortune 500 companies, Verkada serves as a vital security layer that simplifies management, fosters intelligent oversight, and enables scalable implementations. Since our inception in 2016, we have experienced rapid growth, establishing 15 offices and employing over 2,200 dedicated professionals.About the RoleWe are in the process of developing a top-tier Sales organization, and as the Enterprise Sales Enablement Manager, you will play a pivotal role in supporting our dynamic Enterprise Sales team. Your main responsibilities will include designing, developing, and delivering impactful programs, content, and resources that empower our enterprise sales professionals to effectively engage with large, complex accounts and drive substantial revenue growth. By leveraging your extensive knowledge of enterprise sales cycles, methodologies, and best practices, you will create scalable and measurable enablement solutions. This strategic position requires strong collaboration, exceptional project management abilities, and a genuine passion for equipping sales teams to realize their full potential.

FEQ327R110 As a Senior Manager of Field Engineering at Databricks, you will report directly to the Director of Field Engineering for Healthcare and Life Sciences. In this influential role, you will lead a dynamic team of pre-sales Solutions Architects, specializing in high-profile, complex healthcare insurance accounts. Your leadership will be crucial in collaborating with the sales organization to implement advanced solutions in enterprise software, big data analytics, data engineering, and data science. Your Impact: Team Leadership: Recruit, train, and cultivate a high-achieving team of Solutions Architects while fostering a culture of excellence and innovation. Empower your team to master technical complexities, identify critical use cases, and design impactful proof of concepts. Develop and implement strategic initiatives for the ongoing success and growth of the Solutions Architect team. Encourage continuous learning and professional development within the team. Sales Excellence / Databricks Consumption: Drive sales target achievements in your region by guiding the Solutions Architect team in qualifying use cases and showcasing technical expertise. Lead your team to establish themselves as trusted advisors throughout the entire customer lifecycle. Guide your team to excel in technical qualifications, proof of concepts, architecture discussions, product demonstrations, and implementation planning. Play a vital role in securing technical victories in complex sales cycles. Customer Success and Value Delivery: Ensure customer satisfaction by enabling them to leverage Databricks solutions, delivering significant value to their operations. Build strong relationships across the business ecosystem, collaborating with partners, sales, and go-to-market teams to maximize success for both customers and your team.

About EliseAIAt EliseAI, we are dedicated to transforming essential industries such as housing and healthcare. We believe that everyone deserves a stable home and access to quality healthcare, yet these crucial services can often be difficult to navigate. By integrating advanced AI agents into existing workflows, we enhance efficiency, lower costs, and elevate the overall experience for users.Housing: We streamline the process for renters to tour apartments, sign leases, submit maintenance requests, and maintain communication with property teams—bringing all essential services into one convenient platform.Healthcare: We simplify appointment scheduling, streamline intake forms, and facilitate effective communication between patients and providers, allowing everyone to focus on health rather than paperwork.With EliseAI, organizations can minimize manual tasks, enhance accessibility, and deliver a seamless experience across vital services. We recently secured a $250 million Series E round led by Andreessen Horowitz to further accelerate our mission.About The RoleEliseAI is on the lookout for a Customer Experience Enablement Manager to architect, implement, and continuously refine training and enablement programs for our Customer Success Managers (CSMs). You will be responsible for CSM onboarding, ongoing skills enhancement, certification, and performance metrics, ensuring that each CSM is fully equipped to promote adoption, retention, and growth across our customer base.

Join Our Mission at GovWellAt GovWell, we believe that every citizen deserves efficient and effective government services. Unfortunately, the current landscape often leads to frustrating experiences. We are on a mission to revolutionize this with our cutting-edge AI operating system, designed to transform how local governments serve their communities.Our innovative platform replaces outdated software used by municipalities and counties, enabling public servants to drastically enhance public service delivery and reduce internal processing times for permits and licenses by up to 90%.Since our inception in 2023, GovWell has facilitated over 5,000 essential processes for agencies across more than 30 states, positively impacting millions of residents. With $10M raised in seed funding from notable investors like Work-Bench and Bienville Capital, our dedicated team collaborates in person at our headquarters in New York City. Discover more about our journey in our TechCrunch feature.

foratravel seeks a Product Manager to join the Advisor Enablement team in New York City. This position centers on developing tools and solutions that help travel advisors work more effectively and enhance the client experience. A background in product management and a genuine interest in travel are both important for this role. Key responsibilities Collaborate with teams throughout the company to define product vision and set priorities Shape strategies that enable advisors to achieve better results for clients Oversee product initiatives from initial concept through to launch Requirements Experience in product management Strong communication skills and a collaborative working style Interest in travel and a commitment to supporting advisor success

Role Overview As Customer Success Enablement Manager at disco in New York City, the focus is on strengthening the performance of Customer Success teams and improving coordination with Sales and other customer-facing groups. This role involves analyzing current processes, building and delivering training programs, and providing resources and tools that help teams reach their goals and deliver excellent customer service. Main Responsibilities Business Planning: Work closely with Customer Success and Sales leadership, as well as cross-functional partners, to develop comprehensive business plans. Strategic Initiatives: Represent Customer Success and Sales in strategic projects, managing each stage from identification through implementation. Business Process Improvement: Identify and lead opportunities to improve workflows, streamline operations, and encourage collaboration across departments such as Sales, Marketing, Product, and IT to support revenue growth and customer satisfaction. Data Analysis: Use metrics and data to shape enablement strategies and build Customer Success playbooks. Tailored Enablement: Align enablement efforts with the specific goals of Customer Success and Sales, supporting ongoing growth across the organization. Onboarding: Oversee onboarding for new hires, ensuring they have the necessary knowledge and resources, and create relevant training materials. Change Management: Lead the rollout of new enablement programs, processes, and technologies, and continually assess and refine these initiatives. Communication Strategies: Create and implement communication plans to explain the benefits and reasoning behind enablement changes to adult learners in different business units. New Product Introduction: Support the rollout of new products, making sure Customer Success and Sales teams can integrate new offerings smoothly. Trusted Advisor: Build strong, reliable relationships with Sales and other customer-facing teams.

Profound is revolutionizing the marketing landscape by developing an innovative platform tailored for the era of superintelligence. As artificial intelligence transforms the creation, discovery, and distribution of information, businesses require a new strategy to comprehend and influence AI systems' representations. Profound collaborates with the world's foremost brands, guiding them to navigate and thrive in this transformative age of AI search.We are seeking a talented GTM Enablement Leader to establish and lead our enablement function from the ground up. This pivotal role will oversee how Profound's Sales, Customer Success, and Partner teams are equipped to excel, encompassing onboarding, training, playbooks, product launches, and continuous field readiness. You will convert a rapidly evolving product and category into clear, scalable, and repeatable processes.Key ResponsibilitiesDevelop and implement Profound's go-to-market enablement function from inceptionTake ownership of enablement initiatives across Sales, Customer Success, Solutions Engineers, and PartnersDesign comprehensive onboarding programs that accelerate the ramp-up of new hires in a complex and technical domainCreate go-to-market playbooks for enterprise sales cycles, pilot programs, and market expansionsCollaborate with Product Marketing to translate product positioning into actionable field messagingEmpower the sales team to effectively articulate Profound's unique advantages in AI search and agentic workflowsLead enablement efforts for new product launchesProvide frontline managers with robust coaching frameworksAct as the voice of the field in discussions with Product and go-to-market leadershipDefine and measure the impact of enablement initiatives, focusing on metrics like ramp time, win rates, and product adoptionWho You Are7 to 12+ years of experience in go-to-market roles such as enablement, sales, customer success, revenue operations, or product marketingProven experience as an initial or early enablement hire, building functions and systems from the ground upAdept at selling complex, enterprise-level, category-defining productsSkilled in translating AI and technical concepts into tangible business valueStrong systems thinker with a hands-on approach to buildingA credible partner to senior sales leaders and executivesLocationThis position is on-site at our office in Union Square, NYC, designed for individuals who excel in fast-paced, innovative environments.

Company OverviewAt Tennr, we revolutionize the referral process in healthcare. When patients receive referrals from their doctors to specialists, they often face frustrating delays. Our innovative platform ensures that every referral is delivered promptly and accurately, allowing healthcare providers to enhance their efficiency and patient care. With our proprietary technology, RaeLM™, Tennr extracts and utilizes critical patient information to minimize referral delays and denials, thereby streamlining the healthcare experience.Position OverviewAs the Director of Revenue Enablement, your mission is to accelerate onboarding times, enhance product knowledge, streamline go-to-market strategies, and improve overall success rates. You will be instrumental in designing frameworks and programs that empower our sales team to fully grasp our offerings, understand our clientele, and effectively close deals. Collaboration with Product, Product Marketing, and leadership in Sales and Customer Experience will be key to translating strategic objectives into actionable field practices. In time, you will also build and mentor a dynamic enablement team.Key ResponsibilitiesEstablish and oversee metrics that gauge the effectiveness of enablement initiatives, focusing on enhancing sales productivity, which includes:Decreasing the time it takes for new hires to become productive and meet quotasBoosting win rates across various market segmentsEnhancing the quality of deals and the rigor of sales executionEnsuring consistent product understanding across the go-to-market organization.Design and implement comprehensive onboarding programs, continuous skills development opportunities, certification frameworks, and reinforcement of sales methodologies. Develop playbooks, battlecards, talk tracks, and training materials that simplify complex product and market dynamics for the sales field.Collaborate with Product and Product Marketing to ensure that updates to our roadmap, new features, and shifts in positioning are effectively integrated into enablement programs.

As the Partner Enablement Lead at Profound, you will play a pivotal role in driving our partner strategy and enhancing our partner ecosystem. You will be responsible for developing and executing enablement initiatives that empower our partners to effectively leverage our products and services. This role requires strong leadership skills, a collaborative mindset, and a deep understanding of partner dynamics.

Join Arlo Technologies, Inc. as a pivotal leader in our Sales Enablement and Revenue Operations team. In this dynamic role, you'll be responsible for driving strategic initiatives that enhance sales performance, optimize revenue processes, and empower our sales teams with the tools and training they need to succeed. Your expertise will help shape our sales strategy, ensuring alignment across departments and maximizing our market impact.

Join Veeva Systems, a trailblazer in the industry cloud space, where we are dedicated to accelerating the delivery of life-saving therapies to patients. As one of the fastest-growing SaaS companies globally, we achieved over $2 billion in revenue in our last fiscal year, with vast opportunities for further growth.Our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—guide our mission. Veeva made history in 2021 by becoming a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors.As a Work Anywhere organization, we empower you to work in your preferred environment, whether from home or in the office, fostering your success.Become a part of our journey in transforming the life sciences industry, and help us make a meaningful impact on our customers, employees, and communities.