Technical Customer Service Representative - German Speaking

Join Our Innovative Team!As a Senior PL/1 Developer at LITIT, you will be crucial in planning, developing, testing, and implementing software solutions that enhance our clients' operations in the DACH region. You will engage with a diverse range of stakeholders, ensuring that our solutions are not only high-quality and secure but also maintainable within a complex enterprise IT landscape.Your role will involve collaborating in an agile environment, and you will have the opportunity to mentor and share your knowledge with fellow team members, fostering a culture of continuous improvement.

Join our dynamic team at Deutsche Telekom IT Solutions as a German Speaking FullStack Application Developer. This is an exciting opportunity for talented individuals to contribute to innovative projects while working in a collaborative environment. You will be responsible for developing and maintaining web applications, ensuring high performance and responsiveness, and collaborating with cross-functional teams to define, design, and ship new features.We are looking for candidates who are passionate about technology and eager to tackle challenges in software development.

Role Overview Deutsche Telekom IT Solutions is seeking a Senior Project Manager with strong German language skills. This position is based in Budapest, Debrecen, Pécs, or Szeged. The Senior Project Manager will lead projects that bring together international teams and clients, focusing on technology-driven initiatives. What You Will Do Manage project timelines and coordinate resources across multiple teams Communicate with stakeholders to keep projects on track and address issues as they arise Oversee project delivery from planning through completion Work closely with colleagues and clients in an international setting, using German regularly What We Look For Fluency in German Experience managing complex projects, preferably in technology or IT Strong organizational and communication skills Ability to work collaboratively within diverse teams

ABOUT LITITLITIT is a pioneering joint venture between NTT DATA and Reiz Tech, renowned for its extensive industry expertise and commitment to innovation in the IT sector. Focused on delivering exceptional solutions across the DACH region, LITIT harnesses the precision of German engineering, the dedication of Japanese work ethics, and the talent of Lithuanian professionals to provide unparalleled IT services and support.ABOUT OUR CLIENTOur client is a globally recognized leader in financial services, with a robust presence throughout Europe and beyond. Specializing in insurance, risk management, and asset management, this organization serves millions of individual and corporate clients worldwide. Their rich history, financial stability, and innovative strategies are fundamental in fostering long-term financial security and sustainability for their customers.ROLE OVERVIEWWe are on the lookout for a dedicated and proficient Senior Linux Administrator to enhance our dynamic team. The ideal candidate will take charge of the installation, configuration, and upkeep of the Micro Focus Enterprise Server on Linux platforms. This role demands a comprehensive grasp of Linux systems, significant experience in enterprise software deployment and management, robust DevOps capabilities, adeptness in AWS infrastructure management, and fluency in both German and English.

Role overview Deutsche Telekom IT Solutions is hiring a Senior IT Security Consultant who is fluent in German. This position is available in Budapest, Debrecen, Pécs, or Szeged. The main focus is to strengthen cybersecurity for both the company and its clients. The consultant will partner with colleagues to design and implement security measures that protect IT systems and data. What you will do Advise clients on IT security best practices in German-speaking environments Assess current cybersecurity measures and identify areas for improvement across different IT infrastructures Work with internal teams to develop and deliver tailored security solutions Help maintain the integrity and resilience of IT environments Locations Budapest Debrecen Pécs Szeged

Join Deutsche Telekom IT Solutions as an Operations Manager where you'll leverage your expertise in IT operations and your fluency in German to drive efficiency and excellence. You will oversee operational processes, ensure compliance with service standards, and collaborate with cross-functional teams to enhance service delivery.

Join Deutsche Telekom IT Solutions as a Lead IT Architect where you will leverage your expertise in IT architecture and design to drive innovative digital solutions. You will collaborate with cross-functional teams to architect robust IT infrastructures, ensuring seamless integration and performance optimization. Your proficiency in German will be key in facilitating communication and collaboration within diverse teams.

Join our dynamic team as a Project Coordinator where you will play a pivotal role in managing projects and ensuring smooth operations. Your proficiency in the German language will be essential as you collaborate with international teams and clients. We are looking for someone who is organized, detail-oriented, and ready to take on challenges in a fast-paced environment.

Are you a talented Data Architect fluent in German? Join our dynamic team at Deutsche Telekom IT Solutions, where innovation meets expertise. As a Data Architect, you will play a crucial role in designing and implementing data solutions that drive business success. Your contributions will help shape the future of data management within our organization.

Join our dynamic team at dept as a Senior SEO/GEO Consultant where your expertise in search engine optimization will drive impactful strategies for our clients. We are looking for an innovative thinker who is fluent in German to help enhance our digital footprint in the German-speaking markets. You will collaborate with various teams to optimize website performance, improve rankings, and develop tailored strategies that meet client objectives.

Join our dynamic team at Deutsche Telekom IT Solutions as an Accounting & Controlling Specialist. We are seeking a talented individual who is fluent in German and possesses a strong background in accounting and financial control. As a key member of our finance team, you will be responsible for ensuring accurate financial reporting, conducting audits, and maintaining compliance with regulations.

MSX International is looking for a German-Speaking Retail Engagement Center Consultant based in Budapest. This position centers on supporting retail clients and strengthening their connection with the brand. Role overview As part of a collaborative team, the consultant uses German language skills to assist retail partners. The goal is to improve customer satisfaction and encourage lasting brand loyalty within the retail sector. Key responsibilities Communicate with retail clients in German to address their needs and questions Work closely with colleagues to deliver consistent, high-quality support Help maintain strong relationships between clients and the brand Requirements Fluency in German Strong communication skills Ability to work effectively in a team environment

Efficiently manage incoming service requests and incidents following SLA, KPI, and FCR standards via phone, email, and our ticketing system.Engage in on-call duties as required.Develop, organize, resolve, and document tickets for seamless tracking.Act as a critical liaison between system specialists and various departments.Oversee ticket control, monitoring, and delegation in alignment with SLAs.Maintain detailed documentation of solutions and keep the knowledge database updated.Provide training and support for new team members, fostering a collaborative environment.Deliver top-notch customer support to end users, addressing inquiries related to IT applications and systems.Manage major incidents effectively and communicate updates to management and relevant departments.Conduct remote troubleshooting for end users to enhance service quality.

Join Our Team as a Conversational UX Designer - German Speaking!Fluency in German at C1 level is a must.This position is available in Budapest, Skopje, and Zagreb with a hybrid work model.At DEPT®, we are a pioneering Growth Invention company dedicated to assisting the world’s most ambitious brands in accelerating their growth. Our team of over 4,000 specialists operates at the confluence of technology and marketing, delivering comprehensive growth services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. Since our inception, we have partnered with industry giants like Google, Lufthansa, Meta, eBay, and OpenAI, and have proudly maintained our status as a certified B Corp and Climate Neutral since 2021.YOUR ROLEAs a Conversational UX Designer, you will play a key role in our Experience & Engineering team based in Germany. Our focus lies in merging technology with experience design to craft impactful and conversion-driven products and campaigns. You will be responsible for creating engaging digital experiences and communication strategies that alter user perceptions and behaviors.In this role, you will establish the groundwork for exceptional end-to-end user experiences by integrating UX design, dialogue structuring, and advanced prompt crafting, fostering intelligent and natural interactions across both chat and voice platforms. If you're eager to tackle complex challenges and transform them into innovative digital products, while collaborating with some of the most talented individuals in the industry, this is the role for you!KEY RESPONSIBILITIESGenerate innovative ideas surrounding AI assistant best practices and share cross-industry insights with your project teams.Design and implement conversational flows and dialogue structures.Establish the tone, voice, and personality of the assistant to ensure consistency across various channels and interaction styles.Translate strategic insights into thoughtfully crafted user-centered flows.Support your design choices with clear annotations and develop simple prototypes.Present your work to clients and stakeholders, addressing feedback constructively.Collaborate closely with Product Managers, AI engineers, and developers to refine and enhance the user experience.Conduct testing and iterative improvements on conversations and prompts, utilizing user behavior, conversational metrics, and qualitative feedback.WHAT YOU BRING TO THE TABLEA minimum of 4 years of experience as a UX and/or Conversational Designer.

Join our dynamic team as a Technical Support Agent – German Support in the vibrant city of Budapest. This is your chance to embark on a rewarding tech career in Europe, utilizing your German language skills to assist customers with mobile and broadband solutions.Unlike typical call-center positions, you will be the trusted expert, actively engaging with customers to resolve their technical issues and enhance their experience. From day one, you will receive comprehensive training and support to ensure your success.About the RoleWe are seeking enthusiastic German-speaking Technical Support Agents to bolster our European support hub in Budapest. Your role will involve providing efficient troubleshooting assistance for mobile and broadband queries, ensuring customer satisfaction on the first contact.Your ResponsibilitiesAssist German-speaking customers through phone calls and digital platformsDiagnose and resolve mobile, broadband, SIM, and device issuesAchieve first contact resolution (FCR) for customer queriesAdhere to established call flows for a streamlined processDeliver exceptional, professional customer experiencesCarefully log cases while maintaining GDPR complianceParticipate in coaching, quality assurance sessions, and initiatives aimed at improvementSuccess MetricsMaintain Average Handle Time (AHT) within targetsAchieve high First Contact Resolution (FCR) and Customer Satisfaction (CSAT/NPS) scoresConsistently deliver quality aligned with client standardsExhibit strong attendance and reliabilityTraining and Onboarding3 weeks of focused technical training with a mobile emphasis2 weeks of supportive nesting13-week glidepath to reach full KPI targetsOur OfferAttractive salary packageFull-time contract with Custom Connect Hungary Kft3-month probation periodComprehensive onboarding and training programLong-term, stable career opportunity in a rapidly growing European organizationGlobal exposure through the Custom Connect brandYour ProfileFluency in German (both spoken and written)Previous customer service or technical support experience is advantageousBasic technical troubleshooting capabilitiesExcellent communication and problem-solving skillsWillingness to work in shifts

Join our dynamic team at Sophos as a Sales Administrator specializing in Commercial Sales, where your proficiency in German will be a valuable asset. In this role, you will support our sales team by managing customer inquiries, processing orders, and maintaining accurate records. Your attention to detail and organizational skills will help ensure a seamless sales process.

The German-Speaking Renewals Representative at Sophos Ltd. is based in Hungary and focuses on managing contract renewals for mid-market accounts across the EMEA region. This position centers on keeping renewal processes on track and maintaining strong communication with both internal teams and external partners. What you will do Manage a portfolio of mid-market renewal accounts throughout the EMEA region Work closely with field sales teams and channel partners to ensure renewals are completed on schedule Keep organized records and monitor the status of each renewal Initiate contact with customers to discuss renewal terms and respond to any questions Take ownership of assigned accounts and follow structured plans to meet renewal targets Requirements Fluency in German Strong organizational skills Ability to communicate proactively and clearly Experience working with sales teams or channel partners is helpful Comfortable managing multiple accounts and meeting deadlines

Join the Future of Smart Mobility!At transcosmos Europe, we are proud to support a leading global brand that is revolutionizing urban transportation. Imagine working with intelligent electric scooters, app-connected devices, and cutting-edge mobility technology that enhances how people navigate cities.As a German-Speaking Technical Support Analyst, you will be the first line of support for our German-speaking customers, ensuring they maximize their experience with our innovative products. Your role goes beyond answering queries; you will engage in problem-solving, educating users, and providing exceptional customer care.Location: Regus Business Center, Váci str. 22-24, 1062 Budapest, HungaryWork Mode: On-site in our officeWorking Hours: 9:00 AM to 6:00 PMEmployment Type: Full-time, 40 hours per week

Join TOPdesk as an Account Receivable Specialist and leverage your proficiency in German to streamline our financial processes. In this role, you will be responsible for managing the accounts receivable function, ensuring timely collection of outstanding payments, and maintaining accurate financial records. Your contributions will play a crucial role in our financial stability and customer satisfaction.