Technical Consultant - ServiceNow CMDB

AHEAD is at the forefront of digital transformation, crafting innovative platforms that enable businesses to thrive in a digital-first world. Through our expertise in cloud infrastructure, automation, analytics, and software delivery, we empower enterprises to realize their digital ambitions.At AHEAD, we foster an inclusive culture where diverse voices and perspectives are not only welcomed but celebrated. We are committed to creating an environment where everyone can contribute, innovate, and drive positive change.As an equal opportunity employer, we embrace diversity and do not discriminate based on race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law.We actively seek candidates who will enrich our team's diversity and contribute to our culture of innovation.We are looking for an experienced SQL Server Database Administrator (DBA) to manage and optimize the performance, security, and availability of our critical database systems. The ideal candidate will have extensive knowledge in High Availability (HA) technologies, especially Always On Availability Groups, as well as proficiency in data archiving strategies and table partitioning for large-scale OLTP and OLAP workloads. A solid background in database development is also essential.

At thinkahead, we are pioneers in creating platforms that empower digital businesses. By integrating cutting-edge advancements in cloud infrastructure, automation, analytics, and software delivery, we enable enterprises to realize the full potential of digital transformation.We are committed to cultivating a culture of belonging at thinkahead, where diverse perspectives and voices are valued, respected, and heard. Our environment encourages everyone to express their ideas, instigate change, and contribute to the cultural dynamics of our organization.As an equal opportunity employer, we celebrate diversity and do not discriminate based on race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law.We welcome all candidates who can contribute to the diversification and enrichment of ideas and perspectives at thinkahead.As a NOC Analyst, you will be responsible for monitoring client infrastructure using our provided tools, managing incidents through triage, response, and escalation based on severity, and overseeing service request and change management for our Managed Services customers.

We are seeking a highly skilled Windows Server Administrator to join our dynamic team at thinkahead. In this role, you will be responsible for managing and maintaining Windows Server environments, ensuring optimal performance, security, and availability through effective patching and configuration management using tools such as SCCM and Tanium.

Join thinkahead as an enthusiastic Project Coordinator within our Intelligent Operations Practice. This entry-level position is vital in supporting project management activities, operational coordination, and reporting. You will work closely with the PMO team to provide essential administrative and analytical support, ensuring project delivery teams operate smoothly. Your responsibilities will include generating insightful reports and burndown charts, assisting with scheduling, and offering comprehensive support to the PMO team, contributing to the success of internal and client-facing projects.

AHEAD specializes in developing cutting-edge platforms for digital business transformation. By integrating advancements in cloud infrastructure, automation, analytics, and software delivery, we empower enterprises to realize their digital transformation goals.At AHEAD, we are committed to fostering a culture of inclusivity where every voice is valued and respected. We create an environment where individuals are empowered to share their ideas, inspire change, and actively contribute to our organizational culture.We are proud to be an equal opportunity employer, welcoming applicants from diverse backgrounds and do not discriminate based on race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law.We encourage all candidates who can contribute to the diversification and enrichment of ideas and perspectives at AHEAD to apply.We are currently seeking a Full Stack Engineer who is proficient in all aspects of the tech stack, including Python, JavaScript, React/Vue, APIs, and AI/LLM integration. The ideal candidate will collaborate with our primary frontend team based in the USA while taking ownership of end-to-end feature delivery across the stack, ensuring the development of high-quality, production-grade user interfaces using established designs and component libraries.

We are seeking a highly skilled Senior Project Manager with expertise in Cloud solutions to lead and oversee our strategic projects. In this role, you will be responsible for managing project lifecycles, ensuring timely delivery, and aligning projects with organizational goals. Your leadership will play a crucial role in fostering collaboration across teams and driving innovation.

As a Security Analyst at thinkahead, you will be at the forefront of our efforts to protect our systems and data. Your expertise will help us identify vulnerabilities, implement security measures, and respond to incidents effectively. You will collaborate with cross-functional teams to enhance our security posture and ensure compliance with industry standards.

Join Zinnia as a Senior Database Administrator and take the lead in managing and optimizing our database systems. Your expertise will be crucial in ensuring data integrity, performance, and security across multiple platforms. Collaborate with cross-functional teams to implement innovative database solutions that align with our business objectives.

Join our dynamic team at thinkahead as a Service Desk Analyst. In this critical role, you will provide exceptional support to our clients, ensuring a seamless experience and resolving technical issues efficiently. You will be the first point of contact for our customers, so excellent communication and problem-solving skills are essential.

Role Overview thinkahead is hiring a Client Operations Specialist in Gurugram, Haryana. This role focuses on supporting client relationships and strengthening operational workflows. The position works closely with teams across the company to deliver consistent service and maintain high client satisfaction. What You Will Do Work with colleagues from different departments to coordinate service delivery for clients Support day-to-day operations to keep processes running smoothly Help identify ways to improve efficiency and enhance the client experience Contribute to projects that drive company growth and operational improvements

AHEAD is at the forefront of building innovative platforms for digital business transformation. By integrating cutting-edge cloud infrastructure, automation, analytics, and software delivery, we enable enterprises to realize their digital transformation goals.At AHEAD, we are committed to fostering a culture of belonging, where diverse perspectives are not only welcomed but actively encouraged. We strive to create an inclusive environment that empowers every individual to express their views, instigate change, and influence the culture at AHEAD.We are proud to be an equal opportunity employer that champions diversity and does not discriminate based on race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic.We invite all candidates who can enhance the diversity and richness of ideas at AHEAD.As a Senior Compute Engineer specializing in High-Performance Computing, you will be instrumental in ensuring the optimal performance and maintenance of our physical cluster and server technologies within our managed services customer environments. You will be an essential part of the Managed Services Infrastructure Practice, responsible for Tier 3 incident management, service request management, and change management infrastructure support for all Managed Services clients.

Join our dynamic team at thinkahead as a Senior Technical Consultant specializing in ServiceNow. We are looking for a seasoned professional with over 7 years of in-depth experience with the ServiceNow platform. The ideal candidate will possess exceptional communication abilities and a strong history of successful client interactions and project implementations. This position requires a comprehensive understanding of IT Service Management (ITSM), Service Portal, and various integrations, along with expertise in IT Operations Management (ITOM) modules, including Discovery, Configuration Management Database (CMDB), and Hardware Asset Management (HAM).

Join The Economist Group as an Administrator and contribute to our dynamic team. In this role, you will support various administrative functions, ensuring smooth operations across departments. Your attention to detail and organizational skills will be essential in managing schedules, coordinating meetings, and handling correspondence.

Join Turnertownsend, a leading company in business support services, as an Executive Assistant. In this pivotal role, you will provide high-level administrative support to executives, manage schedules, and facilitate communication across departments. We are looking for a proactive individual who can thrive in a fast-paced environment and contribute to our mission of delivering excellence.

Join our innovative team at thinkahead as a Senior Data & AI Engineer, where your expertise will drive impactful client-facing project delivery. In this pivotal role, you will be tasked with the development and implementation of cutting-edge machine learning models and AI solutions that enhance business outcomes and empower our clients with data-driven decision-making capabilities. You will also engage in vital pre-sales initiatives, define project scopes, and educate stakeholders on the intricacies of data science and machine learning methodologies.

Join thinkahead as a Services Operations Specialist, where you will play a pivotal role in collaborating with essential stakeholders across various departments such as Sales, Engineering, Service Delivery, Sales Operations, Legal, and Finance. In this dynamic, fast-paced, and collaborative environment, your exceptional communication skills and eagerness to learn will be key to driving successful outcomes and enhancing operational efficiency.

Role overview thinkahead seeks a ServiceNow Technical Consultant based in Gurugram, Haryana. The position centers on designing, configuring, developing, and implementing ServiceNow solutions that fit each client’s needs. This is a hands-on technical role where close attention to platform best practices is essential. What you will do Work on ServiceNow platform projects, taking responsibility from design through to implementation Collaborate with Senior Technical Consultants, Principal Consultants, project managers, and client stakeholders Deliver solutions that are both scalable and maintainable, ensuring they meet client requirements Maintain code quality and adhere to ServiceNow development standards Requirements Strong hands-on experience with ServiceNow development Expertise in at least one ServiceNow product area, such as ITSM, ITAM, ITOM, HRSD, CSM, or related modules Dedication to writing high-quality, maintainable code Ability to collaborate with both technical and non-technical stakeholders

Join our dynamic team as a Hyperion Administrator where you will play a crucial role in managing and optimizing our Hyperion applications. You will be responsible for system configuration, performance tuning, and ensuring the overall health of the Hyperion environment. Your expertise will help drive efficiency and effectiveness in reporting and analysis.

Role Overview MongoDB, Inc. is hiring a Senior Administrator - Business Systems in Gurugram. This role focuses on supporting business operations and improving internal systems to help teams work more efficiently. The position involves close collaboration with different departments to refine processes, introduce new technologies, and deliver high-quality user support.