About the job
As a Technical Business System Analyst, you will act as a key liaison between business stakeholders and technical teams, ensuring effective communication of business requirements into actionable technical solutions through comprehensive system design and validation.
Your Responsibilities:
- Deliver continuous application support while engaging in all phases of the Software Development Life Cycle (SDLC), including requirements gathering, design, testing, deployment, and ongoing maintenance.
- Lead sessions to collect requirements, translating business needs into functional specifications, workflows, and design solutions.
- Conduct thorough functional analysis to ensure alignment of proposed solutions with business objectives and technical feasibility.
- Develop and maintain detailed documentation outlining requirements, processes, and system designs.
- Establish and implement testing strategies, create test cases, execute functional and user acceptance tests, and manage defect resolution.
- Organize and provide end-user training for new system implementations or enhancements.
- Serve as a trusted advisor to business stakeholders, guiding them on IT processes, workflows, and organizational impacts.
- Support project management efforts by defining requirements, tracking progress, and ensuring project delivery aligns with scope, timeline, and budget.
- Coordinate cross-functional teams to ensure effective project execution.
- Offer 24/7 application support as necessary.
- Contribute to Request for Proposal (RFP) preparation, vendor evaluations, and solution assessments collaboratively.

