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Technical Business System Analyst

NCS Pte LtdSingapore
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Required Qualifications:3–5 years of experience in developing, implementing, and maintaining IT systems. Proficient in business analysis with a strong capacity to gather, analyze, and transform requirements into functional and technical deliverables. Solid understanding of MS Windows environments and enterprise application support. Proficient in SQL and Oracle databases. Demonstrated success in project management, stakeholder engagement, and vendor collaboration. Strong analytical and problem-solving abilities with the capacity to work independently. Prior experience in the healthcare sector is advantageous. Bachelor’s degree in Computer Science, Computer Engineering, or a related engineering discipline.

About the job

As a Technical Business System Analyst, you will act as a key liaison between business stakeholders and technical teams, ensuring effective communication of business requirements into actionable technical solutions through comprehensive system design and validation.

Your Responsibilities:

  • Deliver continuous application support while engaging in all phases of the Software Development Life Cycle (SDLC), including requirements gathering, design, testing, deployment, and ongoing maintenance.
  • Lead sessions to collect requirements, translating business needs into functional specifications, workflows, and design solutions.
  • Conduct thorough functional analysis to ensure alignment of proposed solutions with business objectives and technical feasibility.
  • Develop and maintain detailed documentation outlining requirements, processes, and system designs.
  • Establish and implement testing strategies, create test cases, execute functional and user acceptance tests, and manage defect resolution.
  • Organize and provide end-user training for new system implementations or enhancements.
  • Serve as a trusted advisor to business stakeholders, guiding them on IT processes, workflows, and organizational impacts.
  • Support project management efforts by defining requirements, tracking progress, and ensuring project delivery aligns with scope, timeline, and budget.
  • Coordinate cross-functional teams to ensure effective project execution.
  • Offer 24/7 application support as necessary.
  • Contribute to Request for Proposal (RFP) preparation, vendor evaluations, and solution assessments collaboratively.

About NCS Pte Ltd

NCS is a premier technology services firm operating throughout the Asia Pacific region, including over 20 cities. We specialize in consulting, digital services, and technology solutions, driven by our commitment to harnessing technology's potential to deliver extraordinary outcomes, creating lasting value for our communities, partners, and workforce. Our diverse team of 13,000 professionals has successfully executed large-scale, mission-critical projects for governments and enterprises in Singapore and the broader APAC region.

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