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Technical Assistance Associate - German Speaking

Interactive Brokers Group, Inc.London, United Kingdom
On-site Full-time

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Experience Level

Experience

Qualifications

Key Qualifications:Fluency in German or French. Strong analytical and problem-solving skills. Technical troubleshooting experience. Excellent communication skills. Ability to work collaboratively in a fast-paced environment.

About the job

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a premier global financial services firm headquartered in Greenwich, CT, USA, with a presence in over 15 countries. For over 40 years, we have been leading the charge in financial innovation, recognized for our advanced technology and unwavering commitment to our clients.

Our affiliates offer round-the-clock electronic brokerage services across stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We cater to both individual investors and institutions, including financial advisors, hedge funds, and introducing brokers. With our cutting-edge technology, competitive pricing, and comprehensive global market access, we empower our clients to maximize their investment potential.

Interactive Brokers has been named the #1 online broker by Barron’s for six consecutive years. Join our vibrant, multinational team and contribute to a company that is dedicated to simplifying and enhancing financial opportunities through state-of-the-art technology.

Interactive Brokers (U. K.) Limited, located in London and part of the global IBKR financial brokerage services, is seeking a motivated individual to join our Client Technical Support Team. Proficiency in German or French is required. In this role, you will assist clients with inquiries regarding our extensive trading offerings and serve as a vital link between internal teams and clients to ensure timely and effective resolutions to technical issues. The ideal candidate will possess strong analytical skills and a passion for problem-solving, with the ability to identify, investigate, and escalate client-reported issues related to our platforms. If you are driven, proactive, and methodical, we offer a rewarding position that challenges you while being part of a team that builds one of the world’s leading brokerage brands.

About Interactive Brokers Group, Inc.

Interactive Brokers Group, Inc. is a leading global provider of financial services, known for our innovative technology and commitment to client satisfaction. Our award-winning brokerage services connect clients to global markets seamlessly.

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