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Technical Assistance Associate - French Speaking

Interactive Brokers Group, Inc.London, United Kingdom
On-site Full-time

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Experience Level

Experience

Qualifications

Fluency in French (spoken and written); proficiency in German is a plus. Strong analytical skills and a passion for technology. Experience in client support or a technical environment is advantageous. Excellent problem-solving abilities and attention to detail. Ability to communicate complex information clearly and effectively.

About the job

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a premier global financial services firm headquartered in Greenwich, CT, USA, with a presence in over 15 countries. For over four decades, we have been leading the charge in financial innovation, recognized for our cutting-edge technology and unwavering commitment to our clients.

Our affiliates deliver round-the-clock global electronic brokerage services across stocks, options, futures, currencies, bonds, and funds to clients in more than 200 countries and territories. We cater to individual investors and institutions, including financial advisors, hedge funds, and introducing brokers. Our advanced technology, competitive pricing, and global market access empower our clients to maximize their investment potential.

Barron’s has acknowledged Interactive Brokers as the #1 online broker for six consecutive years. Join our vibrant, multi-national team and contribute to a company that simplifies and enhances financial opportunities through state-of-the-art technology.

Interactive Brokers (U. K.) Limited, headquartered in London, is a part of IBKR's global online financial brokerage services. We are currently seeking a dedicated individual to join our Client Technical Support Team, fluent in French or German. In this role, you will assist clients with inquiries regarding our diverse trading services and serve as a bridge between internal teams and clients to ensure timely and effective resolution of technical issues. The ideal candidate should possess strong analytical skills with a passion for problem-solving and troubleshooting technical and software challenges. You should be adept at recognizing, investigating, and escalating client-reported issues regarding our platforms. If you are driven, initiative-taking, and possess a methodical approach, we offer a role that will both challenge and reward you as part of a team dedicated to building one of the world’s most respected brokerage brands.

Interactive Brokers is an online broker that provides trading access for experienced traders to products traded on numerous global markets and exchanges. IBUK is part of a global financial services group based in the U. S. with over $5 billion in capital and is publicly traded under the symbol “IBKR.”  

About Interactive Brokers Group, Inc.

Interactive Brokers Group, Inc. is a leading global financial services firm providing innovative online brokerage solutions. Known for our technology and commitment to clients, we empower investors worldwide with advanced tools and competitive pricing.

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