Technical Account Manager

About HightouchHightouch is an innovative AI platform crafted for marketing and growth teams. Our AI agents revolutionize marketing workflows, enabling marketers to efficiently create content, devise campaigns, and implement strategies with unprecedented speed and effectiveness.Situated at the forefront of crucial technological advancements, Hightouch leverages the latest in large language models (LLMs) and agentic AI, alongside the swift evolution of cloud data warehouses such as Snowflake and Databricks. With these advantages, we have emerged as a leader in AI marketing, collaborating with industry giants like Domino’s, Chime, Spotify, Ramp, Whoop, and Grammarly, among over 1000 others.Our commitment is to create a significant impact for our customers. We tackle challenges using first-principles thinking, act swiftly and effectively, and foster a culture of compassion and kindness among our team. We seek individuals who are exceptional communicators, possess a growth mindset, and are determined to achieve our shared goals.About The RoleIn this pivotal role, you will lead a team of Technical Architects who act as the essential link between Hightouch and our premier Fortune 5000 clientele. You will be charged with building, nurturing, and expanding a world-class team responsible for managing the entire customer journey—from initial engagement to onboarding and ongoing success.Your blend of people leadership and technical expertise will ensure that our Enterprise customers derive maximum value from the Hightouch platform. You will take charge of enhancing your team's technical skills, establishing best practices for customer interactions, and spearheading strategic initiatives aimed at increasing customer retention and growth within our largest accounts.As a proactive leader, you will remain engaged in complex technical escalations while empowering your team to provide exceptional customer experiences. You will work closely with Sales leadership to devise strategies that boost platform adoption within large organizations and collaborate cross-functionally to gather customer insights that drive product innovation.

Join Regal Voice as a Technical Account Manager (TAM) and become a vital part of our Customer Success team in New York City. As a TAM, you will serve as a customer-facing technical expert dedicated to helping our clients harness the full potential of our AI Agent Platform. You will act as a strategic advisor, guiding clients through best practices, advanced product capabilities, and complex technical solutions. Your expertise will drive product adoption, minimize technical barriers, and ensure our platform is seamlessly integrated into their operations. This role is essential for our long-term client retention strategy and offers the opportunity to work with leading brands while being a part of a dynamic and innovative team.

Join Verve Group as a Technical Account Manager - Demand, where you will play a pivotal role in managing client relationships and driving successful outcomes through our innovative technology solutions. In this dynamic position, you will collaborate closely with clients to understand their needs, optimize their experience, and ensure they are leveraging our platform to its fullest potential. Your expertise in technical account management will allow you to provide strategic guidance and support, ultimately contributing to client satisfaction and retention.

As a Senior Technical Account Manager specializing in demand, you will play a pivotal role in fostering strong client relationships and facilitating their success. You will work closely with clients to understand their unique needs, providing expert guidance on our technical solutions while ensuring optimal performance and satisfaction.

About AvocaAt Avoca, we are revolutionizing the way home service companies interact with their customers. Our cutting-edge AI-powered conversational agents are designed to manage every high-value inbound call, from job bookings to lead qualification, significantly enhancing revenue generation—all with unparalleled speed and reliability compared to traditional call centers.In just under two years, we have grown to a dynamic team of 85 employees, fostering a vibrant, in-office culture in New York City. Operating in a market exceeding $500 billion, we recognize that missed calls translate to lost business, and we are committed to establishing a category-defining platform for AI-driven customer engagement.We proudly serve some of the largest brands in the home services sector and experienced a remarkable 10x growth in 2025. With our high-performing, in-office team in NYC, we are rapidly capturing a significant and underserved market, where 85% of missed calls go to competitors. Each new hire makes an immediate and impactful contribution to our mission.The RoleAs a Technical Account Manager at Avoca, you will take charge of the post-sales technical relationship with our clients, ensuring a seamless bridge between implementation details and ongoing account strategy. You will guide home service companies through the onboarding process, advise on APIs, webhooks, and prompting configurations, and help them achieve measurable business results on Avoca’s platform. Acting as a trusted technical advisor, you will translate customer goals into scalable solutions, drive product adoption, and ensure long-term success.This position is perfect for individuals who excel at the intersection of technical execution and customer strategy. You should be adept at engaging in customer-facing discussions, hands-on with integrations, and accountable for delivering results.What You’ll DoAct as the primary technical point of contact and trusted advisor after the sale, ensuring successful implementation, integration, and product adoption.Lead onboarding and rollout initiatives, customizing technical strategies to align with each customer’s goals, technology stack, and business model.Design and validate integrations (APIs, webhooks, data flows) in collaboration with customer Operations, Product, and IT teams; troubleshoot issues and enhance performance.Configure and refine prompting and workflows to optimize call handling quality, improve conversion rates, and maximize revenue impact.Conduct regular technical and business reviews to align objectives, track KPIs, and identify opportunities for value creation.Collaborate with Sales, Product, and Engineering teams to resolve technical issues, provide structured feedback, and influence product roadmap priorities.

DeepIntent is at the forefront of healthcare advertising, utilizing innovative, data-driven solutions designed for the future. Our mission from day one has been to enhance patient outcomes through strategic advertising, advanced data science, and real-world clinical insights. To learn more, please visit www.DeepIntent.com.Role Overview:We are on the lookout for a skilled Technical Account Manager (TAM) to become a vital part of our Platform Operations team, based in New York City or available remotely.The TAM will leverage programmatic trading expertise in a client-facing role, focusing on providing hands-on assistance to our Self-Service clients as they onboard, launch, and optimize campaigns within DeepIntent’s Healthcare Demand-Side Platform (DSP). Our TAMs collaborate closely with agency clients to thoroughly understand their business objectives, ensuring success through the deployment of DeepIntent’s cutting-edge solutions.Manage all post-sale client communications, overseeing daily operations and account management for Self-Service clients, while also performing initial troubleshooting for customer issues.Acquire in-depth knowledge of the DeepIntent marketing platform to train and guide clients, ensuring their campaign success.Keep all account and campaign information up-to-date in our CRM, fostering transparency across the organization.Build and nurture strong client relationships through exceptional service, proactive insights, and critical analysis.Supervise pacing and delivery, identifying opportunities for campaign optimization based on client success metrics.Oversee the onboarding process for new accounts, including the development and training of all DeepIntent’s solutions.Collaborate with Sales and other internal teams to identify growth opportunities and strategic recommendations for all accounts.Work alongside Engineering & Product teams to enhance the platform and DeepIntent’s offerings by relaying client feedback and insights.Develop best practices within the Operations organization through internal collaboration.Stay updated on best practices, strategies, and industry standards related to digital marketing.Manage billing and account reconciliation for assigned Self-Service accounts.

At Outtake, we are dedicated to empowering trust in a digital-first world. With the rapid spread of impersonation, fraud, and AI-driven scams, we have developed an innovative AI platform that proactively detects, monitors, and eliminates impersonators, ensuring protection in hours instead of weeks.Founded by a team of ex-Palantir, ex-CTO/founders, and ex-Notion engineers, Outtake is built for clarity, autonomy, and speed. Our ambitious goal is to establish the trust layer of the modern internet, driven by a lean and exceptionally talented team.About the RoleWe are seeking a Technical Account Manager who will spearhead customer engagements and ensure successful implementation from pilot to long-term integration. This position requires a unique blend of customer insight, product knowledge, and internal collaboration. If you are passionate about customer success, enjoy building trustworthy relationships, and are eager to tackle technical challenges, we want to hear from you!

Join ambient.ai as a Technical Account Manager, where you will play a pivotal role in fostering strong relationships with our clients. In this dynamic position, you will be responsible for understanding client needs, troubleshooting technical issues, and ensuring successful integration of our innovative AI solutions. Your expertise will not only help clients realize the full potential of our products but also contribute to their overall satisfaction and success.

About PebblePost PebblePost is a premier performance marketing firm that excels in programmatic direct mail and connected TV (CTV) advertising. Utilizing our proprietary technology, we harness both online and offline data to generate measurable and incremental results at scale for leading global brands. Our unique capability to identify and engage nearly every U.S. household, coupled with exclusive access to over $100 billion in annual transactions and hundreds of billions of real-time intent signals, empowers PebblePost to deliver unmatched precision, scale, and performance in marketing campaigns. About the Role As a Technical Account Manager, you will oversee the onboarding and implementation processes for new brands, ensuring a seamless and effective integration onto the PebblePost platform. You will provide top-tier technical support for your assigned accounts, proactively troubleshooting any issues and ensuring that campaigns operate smoothly. Additionally, you will act as a trusted technical advisor for both internal and external teams, facilitating cross-functional collaboration and bridging the gap between technical and non-technical stakeholders. You will report to the Team Lead, Senior Technical Account Manager. Key Responsibilities: Act as the primary technical liaison for new brands, guiding them through the implementation and onboarding process, including solution design, JavaScript tag deployment, CRM integration, and audience segmentation. Oversee onboarding timelines and deliverables to ensure they are accurate, timely, and meet customer expectations. Continuously monitor data integrity and internal reporting (e.g., JavaScript logs, dashboards), diagnose and resolve issues in collaboration with internal and external teams, leveraging your deep expertise in digital campaign management. Deliver exceptional customer service by resolving technical issues raised by customers and internal teams for both new and existing brands, and collaborate with our Product team for escalations. Serve as a cross-functional technical advisor to Brand Partnerships and other internal stakeholders, simplifying complex technical findings into actionable, partner-ready insights that inform strategic decision-making and campaign execution. Ensure day-to-day data integrity and secure data operations, including ongoing data maintenance (brand-specific retention rules and logic, suppression/removal requests) and the reliability of SFTP feeds and PGP keys in partnership with Engineering and brand IT teams. Function as an expert technical resource, implementing best practices, and addressing informal customer inquiries. Collaborate with Product and Engineering teams to provide constructive feedback.

The Technical Account Manager at vCluster in New York City blends technical know-how with a focus on customer outcomes. This position supports clients after the sales handoff, working with both emerging AI cloud providers and established Fortune 500 firms. The main goal: help clients get the most from their vCluster investments and encourage ongoing growth in usage. Key Responsibilities Lead customer onboarding: Guide clients from the sales transition through project delivery. Organize architecture workshops, oversee platform installations, manage access setup, and carry out operational readiness checks to ensure a smooth start. Drive success planning: Create and maintain customer success plans that outline business goals, key metrics, adoption milestones, and strategies for future engagement. Translate value: Connect platform usage data to business outcomes. Show how improvements such as Tenant Cluster growth, faster provisioning, and enhanced developer self-service lead to cost savings, increased engineering speed, risk reduction, and stronger platform ROI. By renewal time, ensure the business case is well established. Proactive relationship management: Set and manage the cadence of customer interactions, including regular check-ins and both Quarterly and Executive Business Reviews. Take initiative in leading these discussions to reinforce strategic partnerships. Build technical trust: Engage in detailed technical conversations with platform engineers, DevOps leads, and architects. Use expertise in vCluster’s architecture to advise on Tenant Cluster deployment, RBAC, Tenant Isolation, integrations, and ongoing operations. Offer independent guidance to help clients design effective deployment architectures. Oversee renewals and growth: Manage account renewals, beginning at least 90 days before expiration. Identify opportunities for expansion and build a business case to support growth. Collaboration This role works closely with Platform Engineering leaders, DevOps teams, and executive stakeholders. Communication spans all levels within client organizations, requiring both technical credibility and strong relationship skills.

Join Verve Group as a Technical Account Director - Demand, where you will play a pivotal role in fostering relationships with our key clients. You will leverage your technical expertise to understand client needs and drive innovative solutions that align with their business objectives. Collaborate with cross-functional teams to ensure client satisfaction and success.

Join Antimetal as our inaugural Technical Account Executive, a pivotal role where you will manage the complete sales cycle, from lead generation to closing deals.This position is essential for our growth strategy. You will be responsible for selling our technically sophisticated product to infrastructure teams, conducting thorough discovery sessions and pilots, and helping establish the frameworks, playbooks, and operational cadence necessary for scaling our sales efforts.About AntimetalAntimetal is revolutionizing infrastructure management by developing a platform that proactively identifies, resolves, and prevents issues, enabling engineers to concentrate on their core mission: building exceptional products.

Join our dynamic team at rogo as an Accounting Manager, where you'll lead our financial operations and ensure the accuracy of our financial reporting. In this pivotal role, you will manage the accounting department, oversee daily financial transactions, and develop financial strategies to enhance our growth.We are looking for someone with a strong accounting background, exceptional analytical skills, and a passion for numbers. If you thrive in a fast-paced environment and are eager to contribute to our success, we want to hear from you!

Braze is expanding its accounting team in New York City and seeks an Accounting Manager to lead daily operations and guide a group of financial accountants. This position reports to the Senior Manager of Corporate Accounting and plays a key role in both routine and project-based accounting work. The company values autonomy, accountability, and a collaborative spirit, creating an environment where curiosity and openness are encouraged. Role overview The Accounting Manager takes ownership of month-end and quarter-end close processes, ensuring accuracy and compliance with GAAP. The role involves hands-on work and regular collaboration with senior leadership. Expect to oversee daily accounting for several legal entities, manage a range of financial activities, and support both statutory compliance and audits for international operations. What you will do Lead month-end and quarter-end close, including preparing GAAP-compliant journal entries, reconciling accounts, producing financial reports, and conducting flux analyses. Manage daily accounting operations for multiple legal entities, covering cash management, accruals, payroll and benefits, operating expenses, cost of revenue, software expenses, and headcount allocations. Coordinate and support statutory compliance and audits for international entities. Assist in developing and implementing accounting policies and procedures aligned with US GAAP. Drive process improvements, including automation initiatives and SOX compliance enhancements, while documenting and monitoring internal controls. What Braze looks for Strong accuracy, organizational skills, and proactive problem-solving. Demonstrated ownership and initiative in daily responsibilities. A mindset focused on continuous improvement of systems and processes. Comfort working with senior leaders and contributing to team success.

At Stuut, we are revolutionizing accounts receivable for B2B companies, enabling smarter and faster collections for organizations that have traditionally relied on manual, labor-intensive processes. Our innovative platform is rapidly gaining traction among finance teams in the industrial, chemical, and manufacturing sectors, including Fortune 10 giants and rapidly growing midmarket firms. With the backing of leading investors such as a16z, Khosla, Activant, 1984 Ventures, and Page One, we are poised for significant growth.About StuutStuut is redefining the way old-school B2B companies manage their accounts receivable, transforming tedious processes that rely on paper checks and spreadsheets into an automated, efficient system. Our platform is becoming a go-to solution for finance teams across a variety of sectors, from established Fortune 10 brands to emerging midmarket players. Our innovative approach is backed by top-tier investors, ensuring a strong foundation for our mission to streamline cash flow management.The RoleWe are seeking a dynamic Strategic Account Manager to cultivate and enhance relationships with our most valued enterprise and midmarket clients. In this pivotal role, you will ensure that our clients realize tangible business outcomes through the utilization of Stuut’s AI-driven cash flow automation platform, ultimately driving retention, adoption, and growth.This role is perfect for an individual who excels in relationship management, business problem-solving, and project execution. You will work closely with our Product, Engineering, and Sales teams to deliver exceptional results, understand customer needs, coordinate deployments, and positively influence customer outcomes, all without needing to be the primary technical expert.Your ResponsibilitiesAct as the main point of contact for our portfolio of enterprise and midmarket customers, ensuring satisfaction, usage, and contract renewals.Lead strategic account planning, success reviews, and performance metrics reporting.Collaborate with internal teams (Engineering, Product, and Forward Deployment) on integrations and implementation milestones.Craft account strategies focused on measurable business outcomes, return on investment, and expansion opportunities.Oversee projects and customer communications to maintain alignment, timeliness, and clarity.Identify customer insights that can drive product enhancements and strategic initiatives.Collaborate with the Sales team on contract renewals and upsell opportunities.Act as an advocate for customer needs and feedback.

Navigating the complexities of purchasing software, services, and tools in today's enterprises has become increasingly challenging, even for the most groundbreaking organizations. Globally, enterprises allocate over $120 trillion annually—more than thirty times the total consumer e-commerce expenditure. As such, businesses are more dependent on vendors than ever before to sustain their operations.Founded in 2020, Zip was created to tackle this intricate issue with a tailored procurement platform that delivers a straightforward, consumer-friendly user experience. In just four years, Zip has pioneered a new category and emerged as the frontrunner in this $50 billion+ Total Addressable Market (TAM). Today, esteemed companies such as OpenAI, Snowflake, Anthropic, Coinbase, and Prudential trust Zip to manage billions in expenditures.Our talented team is composed of experts from industry-leading organizations like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a valuation of $2.2 billion and $370 million in funding from notable investors like Y Combinator, Tiger Global, BOND, DST Global, and CRV, we are dedicated to developing innovative technology, expanding into new international markets, and, most importantly, delivering exceptional value to our clients. Join our mission!

Join our dynamic team as a Technical Product Manager at comun, where innovation meets collaboration. In this pivotal role, you'll be responsible for driving product strategy and execution, ensuring alignment with our business objectives and customer needs. You will work closely with cross-functional teams comprising engineering, design, and marketing to deliver exceptional products that enhance user experiences.

At Frontify, we empower brands to turn their ideas into impactful realities.Our innovative brand management platform revolutionizes how teams manage digital assets, collaborate on creative projects, and launch captivating campaigns. We support thousands of marketers and designers—working with top-tier companies such as Uber, Microsoft, Volkswagen, and Telefónica—to cultivate compelling brand experiences.With our headquarters in St. Gallen, Switzerland, and additional offices in London and New York City, we foster a vibrant culture rooted in creativity, collaboration, inclusion, and joy. We're excited to welcome new team members who share our vision. If you're ready for an exciting new journey, we want to hear from you!Your teamAs part of our commercial teams—including Sales, Customer Success, and Revenue Operations—you'll collaborate with highly motivated and international colleagues located throughout Europe and New York. With a strong customer-centric approach, our teams are dedicated to onboarding new brands and helping them bring their vision to life in exciting ways.Your missionYour primary responsibility as an Enterprise Account Manager focusing on the US market will be to cultivate and enhance relationships with Frontify’s key enterprise clients across North America. As a trusted advisor, you will guide clients in achieving their brand management objectives, identify new growth opportunities, and ensure long-term success with Frontify. This role seamlessly blends strategic relationship management, commercial acumen, and a consultative approach to drive expansion.

HHAeXchange stands at the forefront of technology in home and community-based care, established in 2008 to develop an all-encompassing end-to-end homecare solution. Our mission is to empower individuals who are aging or living with disabilities, enabling them to flourish in their homes and communities. We are driven by a passion for revolutionizing the healthcare sector, creating a unique ecosystem that seamlessly connects patients, personal care providers, managed care organizations, and state agencies.As an Account Manager at HHAeXchange, you will play a pivotal role in driving growth by nurturing relationships with our existing clients and introducing innovative products and solutions. Your responsibilities will include identifying upselling opportunities, educating agency leaders about our value proposition, and ensuring that our clients derive maximum benefit from their partnership with us. We are looking for dynamic, results-oriented professionals who excel in building trust, recognizing client needs, and fostering revenue growth through long-term client success.This position requires a hybrid work schedule, with three days per week at our New York City headquarters (8:30 AM – 5:30 PM).To succeed in this role, candidates must be able to perform all essential job duties to a satisfactory standard, with or without reasonable accommodations. We are committed to enabling individuals with disabilities to fulfill their essential functions.