Technical Account Manager

Oscar Health is hiring a Senior Manager of Technical Accounting based in Boston, Massachusetts. This role shapes the company’s accounting strategy and ensures compliance with evolving financial regulations. The Senior Manager leads a team and handles complex technical accounting topics that impact the organization. Key Responsibilities Direct technical accounting strategy and decisions Manage, mentor, and develop a team of accounting professionals Address and resolve complex technical accounting matters Provide analyses to support business decision-making

The Senior Technical Account Manager role at DigitalOcean centers on building strong relationships with clients and bridging communication between customers and technical teams. Based in Boston, this position focuses on helping clients reach their business objectives by making the most of DigitalOcean's cloud infrastructure. What you will do Act as the main point of contact for assigned clients, ensuring their needs are understood and addressed Offer expert guidance and support to help customers use DigitalOcean's platform effectively Provide strategic advice to assist clients in achieving their goals with cloud solutions Role overview This position requires strong communication skills, a deep understanding of cloud technologies, and the ability to translate technical details into practical business advice. Success in this role means clients feel supported and confident using DigitalOcean's services to advance their business.

ABOUT TALON.ONE:Talon.One is a leading incentives engine that integrates loyalty, promotions, and gamification into a unified platform. With robust security and scalability, Talon.One enables businesses to create personalized and profitable promotions and loyalty programs using diverse data sources.Currently, over 250 renowned brands, including Adidas, Sephora, and Carlsberg, leverage Talon.One to enhance customer engagement and foster long-lasting loyalty.ABOUT THE ROLE:We are seeking a skilled Technical Account Manager at Talon.One to spearhead the success of our API-driven promotion engine for clients throughout the Americas. In this pivotal role, you will oversee the technical integration process, ensuring that our platform seamlessly integrates into each client's operational environment. As the technical authority for your portfolio, you will actively monitor API performance, address recurring issues, and manage escalations in collaboration with our Engineering and Customer Success teams.Your responsibilities will include leading onboarding designs, managing client expectations, and delivering consistent value that enhances retention, growth, and satisfaction. Additionally, you will explore new technological partnerships and integration opportunities that broaden our ecosystem and unlock further value for our clients.ABOUT THE TEAM:Our diverse team of over 15 Technical Account Managers is globally distributed, including regions such as EMEA, the United States, and APAC. We are committed to ensuring a smooth client onboarding experience and flawless integration while adeptly managing the dynamic requests from our clients. Collaborating closely with Customer Success Managers and the development team, we act as consultants throughout the client onboarding journey, ultimately driving value for both our clients and our organization.Our team's foundation is built on mutual support and a commitment to deep problem-solving, essential qualities for future team members as we continue to strengthen our capabilities.The estimated total compensation for this position is $100,000; however, actual compensation may vary based on factors such as relevant experience, skills, qualifications, certifications, and location. Please note that the salary range is subject to change at any time.This is a remote role; however, candidates must be located within commuting distance of one of our U.S. hubs: New York, Denver, or Boston.

MERGE is a marketing and technology agency in Boston, MA, with a focus on health and wellness. The team blends storytelling with technology to create brand experiences that feel seamless and meaningful. Their approach, called Whole Human Marketing, combines an understanding of human needs with AI to support stronger brand connections. The company’s mission is to connect people and brands in ways that encourage healthier, happier lives. MERGE values innovation centered on real human experiences and fosters a workplace where thoughtful, emotionally engaged work is encouraged. Role overview The Senior Account Manager leads account management activities, handling daily interactions between account teams and clients. This role requires both strategic planning and direct involvement in projects. Building strong relationships with current and potential clients is central, as is ensuring projects are delivered on time. As a senior leader, the Senior Account Manager acts as a solution-focused partner, supporting long-term partnerships and maintaining high client engagement. Key responsibilities Provide strategic leadership for the Account Management team Build and maintain relationships with senior clients, addressing their needs as well as the agency’s Identify new business opportunities and implement solutions based on previous experience Collaborate with senior staff across account management and other departments to achieve project goals or resolve challenges Mentor and support the account team as a trusted advisor Stay up to date on MERGE’s solutions and resources to identify and pursue new opportunities

ABOUT TALON.ONE:Talon.One offers the most advanced incentives engine, seamlessly integrating loyalty, promotions, and gamification into one comprehensive platform. With robust enterprise-level security and scalability, Talon.One grants organizations the ability to create personalized, profitable promotions and loyalty programs utilizing any data.Currently, over 250 of the world's most cherished brands, including Adidas, Sephora, and Carlsberg, leverage Talon.One to enhance customer engagement and foster enduring loyalty.ABOUT THE ROLE:We invite you to join Talon.One as an Enterprise Technical Account Manager, playing a pivotal role in ensuring the success of our API-first promotion engine for enterprise clients across the flourishing Americas region. You will take charge of the technical integration process, guaranteeing our platform integrates flawlessly within each client’s ecosystem. Acting as the technical lead for your portfolio, you will proactively monitor API usage, troubleshoot recurring issues, and manage escalations in close coordination with our Engineering and Customer Success teams.Your responsibilities will include designing onboarding processes, managing client expectations, and consistently delivering value that enhances retention, growth, and satisfaction. In this strategic position, you will also seek out new technology partnerships and integration opportunities that broaden our ecosystem and unlock additional value for our customers.ABOUT THE TEAM:Our global team of over 15 Technical Account Managers spans across EMEA, the US, and APAC. We are committed to ensuring a seamless client onboarding experience and flawless integration while adeptly managing the dynamic requests of our clients on a daily basis. Collaborating closely with our Customer Success Managers and development teams, we serve as consultants for all parties involved in the client onboarding journey. Ultimately, managing expectations regarding the integration of our platform is where we create value for both our clients and Talon.One.Our team's success is defined by our dedication to mutual support and our focus on solving complex problems. These attributes are essential in prospective team members as we continue to build on our strengths.The estimated total compensation for this role is $115,500, though actual compensation may vary based on factors such as relevant experience, skills, qualifications, certifications, and location. The salary range is subject to change and may be adjusted at any time.

At Hi Marley, we understand that insurance plays a crucial role during some of life's toughest challenges. Our mission is to revolutionize communication within the Property and Casualty (P&C) industry, ensuring that these pivotal moments are handled with speed, ease, and empathy for both insurers and their clients. We develop innovative AI-driven software that keeps everyone involved in the claims process informed and connected. If you believe in blending operational excellence and automation with a personal touch in insurance, we would love to connect with you.As we continue to expand rapidly, we are in search of a Senior Account Manager to become part of our dynamic Growth Team. The ideal candidate will have a proven track record of providing strategic leadership to customer teams while collaborating effectively with internal stakeholders. Your primary responsibility will be to cultivate customer relationships, frequently engaging with C-level executives to understand their priorities and identify opportunities for enhancing Hi Marley’s impact. Teamwork and shared enthusiasm are integral to our culture, which is why this position requires two in-office days per week in our Boston office.

Join Our Team! George P. Johnson Experience Marketing (GPJ) is excited to welcome a Senior Account Manager to our dynamic team! This hybrid position requires at least two days per week on-site at either our Boston or New York City office. Your Impact As a Senior Account Manager, you will provide strategic leadership across a diverse and intricate portfolio of accounts, guaranteeing the success and profitability of vital programs such as activations and global client centers. Your expertise will be instrumental in identifying and nurturing growth opportunities, while maintaining a steadfast focus on client satisfaction and business results. A fundamental aspect of your role will be developing and sustaining robust relationships with senior clients, proactively earning their trust and driving engagement. You will serve as a trusted advisor, providing insights and guidance to align client needs with our agency's capabilities. You will take ownership of defining and directing the objectives of the scopes you manage, building deep expertise in the client's business, brand, and solutions. Your ability to translate strategic needs into a comprehensive suite of GPJ services will be crucial for fostering growth and ensuring ongoing success. You will lead cross-functional GPJ teams, providing clear direction, aligning objectives, and promoting collaboration. Your leadership will be vital in addressing complex challenges and ensuring that projects are delivered on time and to the highest standards. Additionally, you will be responsible for revenue forecasting, margin tracking, and ensuring compliance across all financial tools. A key focus of your role is driving account growth. You will consistently seek out new business opportunities, actively sizing and scoping projects, assembling the right agency teams, and spearheading efforts to win new business for GPJ.

Join Walkersands as a Senior Account Manager and take the lead in driving client success. In this pivotal role, you will be responsible for managing key client accounts, developing strategic plans, and ensuring exceptional service delivery. You will collaborate with cross-functional teams to create innovative solutions that address client needs and drive results.

Role overview Guidepoint is seeking a Senior Account Manager - Financial Services to join its Institutional Client Service team in Boston. This hybrid role centers on supporting clients in the financial sector, including hedge funds, mutual funds, and private equity firms. The position focuses on strengthening client relationships and ensuring clients fully benefit from Guidepoint’s subscription-based research services. What you will do Manage a portfolio of established client accounts, working to retain and expand these long-term relationships. Lead contract renewals, handle pricing discussions, and navigate complex commercial negotiations. Identify and pursue opportunities for upselling, cross-selling, and expanding service packages within current accounts. Engage directly with clients both in person and virtually to build and deepen executive-level connections. Find and onboard new users within client organizations. Work with service leadership to design strategies for account growth and revenue planning. Monitor usage trends and address risks related to client retention. Act as the senior escalation point for high-level client issues and discussions. Collaborate with client service teams to ensure smooth delivery and high satisfaction. Requirements 3-5 years of experience in account management, relationship management, or consultative sales. Proven track record managing renewals and negotiating contracts. Experience driving upsell and cross-sell revenue. Background managing mid-sized to large B2B client portfolios. Strong executive presence and ability to build C-level relationships. Comfortable with in-person client meetings. Commercially focused, proactive, and accountable. Compensation Annual base salary ranges from $100,000 to $120,000. This position is also eligible for an annual performance-based bonus.

Veolia Environnement S.A. is seeking a highly skilled Senior Technical Manager of Hazardous Waste to join our team in Boston. This pivotal role involves overseeing hazardous waste management operations, ensuring compliance with environmental regulations, and leading a team of professionals dedicated to safety and sustainability.The ideal candidate will possess extensive experience in hazardous waste management, a strong technical background, and exceptional leadership skills. You will be responsible for implementing strategies that improve operational efficiency and drive performance excellence within the department.

Join Formlabs as a Senior Technical Program Manager, where you will lead and coordinate technical projects that drive innovation and efficiency.In this role, you will work closely with cross-functional teams to ensure that projects are delivered on time and meet high-quality standards. Your expertise in program management and technical understanding will be essential in navigating complex challenges and ensuring alignment across multiple stakeholders.

About commercetoolsAt commercetools, we believe that real innovation is built on a robust foundation, harmonizing our products and our talented team. Our collective of builders, explorers, and problem-solvers has revolutionized composable commerce and fostered a culture of experimentation that fuels our success.We empower the next generation of commerce for our clients through cutting-edge, AI-driven solutions that facilitate smarter business decisions, bridge digital and physical shopping experiences, and forge new connections between industries and their audiences. Our mission is to help the world's most ambitious companies innovate, scale, and grow without limitations.In our environment, the best idea prevails, not the loudest voice. You will have the tools, trust, and freedom to shape not only the future of commerce but also your own professional journey.

Later stands at the forefront of influencer marketing, empowering brands to craft memorable campaigns with assurance. By leveraging genuine creator relationships, reliable insights, and expert advice, Later eliminates uncertainty from one of marketing's most prominent investments.Our native AI-driven platform, enriched by over a decade of proprietary data—including billions of social interactions, impressions, and more than $2.4 billion in verified influencer-driven purchases—enables teams to anticipate successful strategies before launching.With a blend of trusted insights and expert guidance, Later empowers brands to select the ideal creators, execute comprehensive campaigns, and achieve substantial growth in awareness, engagement, and revenue. Trusted by leading enterprises such as Nike, Wayfair, Unilever, and Southwest Airlines, Later seamlessly merges creativity with performance, ensuring campaigns not only look impressive but also yield tangible results. Discover more at later.com.About This Position:As a Senior Account Manager, you will be responsible for the retention, expansion, and long-term success of a portfolio of key customers. This revenue-critical role focuses on driving net revenue retention through renewals, upsells, and cross-sell opportunities, while ensuring customers consistently realize significant value from Later’s offerings.In this role, you will serve as a trusted advisor to senior stakeholders, effectively balancing strategic planning with hands-on execution. Success in this position demands strong commercial acumen, excellent executive communication skills, and the ability to proactively uncover growth opportunities within multifaceted customer organizations.This position reports to the VP of Client Success and collaborates closely with Sales, Services, Product, and Finance to ensure customer growth with Later over time.Your Responsibilities:Strategic DevelopmentDevelop and maintain Mutual Success Plans for all assigned clients, aligning their business goals with measurable outcomes achieved through Later.Identify and actively pursue expansion opportunities across products and services within your book of business.Establish and maintain account maps that identify key stakeholders, decision-makers, influencers, and succession risks.Provide strategic, commercial insights to enhance client relationships and drive value.

At Compass, we are dedicated to helping individuals discover their ideal place in the world. Since our inception in 2012, we have been transforming the real estate landscape with our comprehensive platform that enables residential real estate agents to provide unparalleled service to both sellers and buyers.As a Senior Technical Program Manager in Enterprise Technology, you will lead pivotal initiatives throughout Compass. Your responsibilities will encompass a broad spectrum of projects, from implementing advanced technical enhancements to managing third-party SaaS integration and standardizing operational processes and metrics. Your focus will be on optimizing execution, enhancing efficiency, and ensuring consistency while resolving dependencies, assessing technical risks, tracking progress, and communicating effectively with executive stakeholders.Key Responsibilities:Steer high-impact initiatives focused on developing new products and platforms for Compass.Oversee the complete life cycle of key programs, coordinating functional plans, liaising with stakeholders, and resolving issues to ensure minimal disruption to daily operations.Manage relationships and configurations with third-party software to ensure scalability and efficiency of our systems.Collaborate closely with product, design, engineering, and operations leadership while keeping executive management informed on progress and risks.Drive strategic planning and execution of significant programs within product development teams, working alongside infrastructure and cross-functional groups across the organization.Plan, manage, and deliver multiple technical programs across various organizations and locations, including mergers and acquisitions initiatives.Contribute significantly to the agile practices at Compass and participate in high-level planning on both quarterly and annual bases.Promote operational excellence and continuous process improvements throughout the organization.Utilize data and metrics to create clarity and drive decision-making through well-crafted narratives for both executives and teams.Develop Standard Operating Procedures (SOPs) to standardize and scale technical operations for ongoing improvement.

Role Overview The Senior Account Director at Real Chemistry leads client partnerships and shapes strategic direction. This role focuses on building strong relationships and guiding marketing initiatives for clients in the healthcare industry. What You Will Do Oversee key client accounts and serve as the primary contact for strategic discussions Develop and implement marketing strategies to strengthen clients' presence in the healthcare sector Collaborate with internal teams to ensure programs align with client goals Location Positions available in Boston (Massachusetts), Carmel (Indiana), Chicago (Illinois), Lambertville (New Jersey), San Francisco (California), or remote within the United States.

At Hi Marley, we believe that insurance plays a crucial role in supporting individuals through some of life's toughest challenges. Our mission is to revolutionize communication within the property and casualty (P&C) insurance sector, ensuring that these pivotal moments are handled with speed, ease, and empathy. We develop AI-driven software solutions that maintain an informed and connected claims conversation for both carriers and their customers. If you share our belief that insurance can blend operational excellence and automation with a personal touch, we would be excited to meet you.As we expand, we are seeking a Senior Partnerships Account Manager to enhance and optimize a strategic partner portfolio within Hi Marley’s ecosystem. Reporting to our Senior Vice President of Partnerships, you will be responsible for managing category-level partnerships and driving measurable growth and integration within our ecosystem.This is a senior individual contributor position that operates with a high degree of autonomy and acts as a cross-functional multiplier within the partnership domain. The Senior Partnerships Account Manager will shape execution within defined categories, reinforce integration collaboration, and foster alignment across Growth, Product, and Customer Success teams.

About WHOOP WHOOP helps members understand their bodies and daily habits to support peak performance and longer, healthier lives. The company’s mission centers on advancing human potential through actionable insights. Team Focus The Finance team is building a strong accounting foundation to support WHOOP’s rapid growth and future goals. This includes improving processes, strengthening internal controls, and preparing for the requirements of a public company. Role Overview WHOOP is hiring a Director of Technical Accounting and Financial Reporting to lead its technical accounting function. This Boston-based role calls for deep expertise in U.S. GAAP, especially revenue recognition and performance obligations in complex contracts. The director will serve as the company’s go-to resource for technical accounting matters. What You Will Do Act as the subject matter expert on technical accounting issues, with a strong focus on revenue recognition and complex contract analysis Lead research, documentation, and implementation of accounting policies Work closely with Financial Planning & Analysis, Legal, and other teams to ensure accurate and compliant financial reporting Translate complex accounting standards into clear, practical guidance for the business Who We’re Looking For Extensive technical accounting experience, particularly with U.S. GAAP Strong attention to detail and sound professional judgment Ability to communicate complex information in a clear, actionable way Experience collaborating with cross-functional teams Willingness to work onsite in Boston, MA (relocation may be required)

Join WHOOP as a Senior Accountant and become an integral part of our mission to enhance human performance and healthspan. In this pivotal role, you will oversee essential operational accounting functions, including cash management, debt tracking, prepaid expenses, payroll, and credit card programs. You will collaborate with cross-functional teams to ensure effective expense management, accounts payable, and financial reporting, all while maintaining the integrity of our balance sheet. The ideal candidate should possess keen attention to detail and thrive in a dynamic, high-growth environment.

About the Role perk is hiring a Senior Account Executive based in Boston. This role focuses on building and maintaining strong client relationships. The Senior Account Executive works closely with clients to understand their needs, support their goals, and help meet company targets. What You Will Do Develop and manage relationships with new and existing clients Communicate clearly and regularly with clients to understand their objectives Collaborate with internal teams to deliver effective solutions Support client success while meeting business goals What We Look For Strong communication and interpersonal skills Experience in account management or a related field Strategic mindset and the ability to solve problems Commitment to delivering high-quality service This position is based in Boston, United States.