About the job
The Technical Account Manager II at Datadog serves as a key partner for clients in New York City, ensuring they gain the most value from the Datadog platform. This position blends elements of customer success, technical support, and collaboration with product teams. The focus is on building strong relationships with clients and helping them succeed using Datadog’s solutions.
What you will do
- Guide clients through onboarding and support their ongoing use of Datadog’s platform.
- Work closely with engineering and product teams to answer technical questions and resolve client issues.
- Assist clients as they adopt new features and expand their use of Datadog’s offerings.
- Provide timely advice and troubleshooting to help clients achieve their objectives.
Location
This role is based in New York, New York, USA.

