Technical Account Manager - EMEA

Join Saviynt, a leader in Identity Security, as a Technical Account Manager. In this pivotal role, you will be responsible for managing client relationships and ensuring their success with our innovative identity solutions. You will work closely with technical teams to deliver high-quality support, drive customer engagement, and help clients maximize the value of our products. Your expertise will be vital in guiding customers through technical implementations and optimizations.

About the Position Jane Street is seeking a skilled Identity Security Engineer with expertise in engineering hybrid Windows platforms to become a vital member of our expanding team. Our IT Security team is committed to safeguarding access to Jane Street's IT systems. In this role, you will be instrumental in enhancing the organization's security posture through a blend of hands-on technical work and collaborative efforts with cross-functional engineering teams to initiate transformative security projects. Key Responsibilities: Serve as a technical security authority, offering insights on EntraID, M365, Azure tools, and security best practices. Lead the implementation and validation of robust security controls to minimize attack pathways between on-premises and external platforms. Identify security vulnerabilities and recommend operational improvements to meet our security standards. Provide technical guidance and influence cross-functional technology teams to facilitate cloud adoption. We are looking for an individual ready to make an immediate impact, capable of prioritizing work in a fast-paced environment. This position is more than just execution; we will rely on your judgment and quick thinking to guide our remediation and mitigation strategies for our Windows infrastructure. Your decisions will have far-reaching implications across the firm. About You: Possess a solid understanding of Microsoft security policies and configurations across Microsoft cloud services (SaaS/PaaS), IAM, and Privilege Access Management. Exhibit a strong grasp of industry-standard SSO technologies and authentication protocols (OpenID Connect, SAML, OAuth, Kerberos, LDAP, etc.). Have experience designing, implementing, and supporting Microsoft security infrastructure in live environments. Provide security recommendations regarding certificate policies, templates, and key sizes to uphold secure cryptographic standards. Manage and secure Azure resources utilizing a code-driven methodology. Be eager to develop scalable and repeatable security practices through automation, including certificate enrollment and renewal processes. Fluent in English. If you are a recruiting agency interested in partnering with us, please reach out to agency-partnerships@janestreet.com.

At Transmit Security, we empower businesses to navigate the complexities of digital identity with innovative solutions that foster secure and trustworthy customer interactions. Our clientele includes some of the world’s foremost banks, insurance companies, retailers, and other prestigious brands, collectively managing over $1.3 trillion in annual commerce.If you flourish in a fast-paced environment and possess a strong track record of leadership, exceptional technical problem-solving abilities, and a passion for cultivating enduring customer relationships, we encourage you to become a vital member of our dynamic team.We are seeking a Technical Account Manager to join our ranks. This position is an individual contributor role.Role Overview:As a Technical Account Manager, you will excel at forging critical technical and business relationships with customers, ensuring they can fully leverage the Transmit platform for optimal adoption and success. Your extensive leadership experience and deep technical skills will enable you to collaborate with our internal teams to deliver an outstanding customer experience.Key Responsibilities:Facilitate customer success and adoption of Transmit Security’s solutions.Develop a comprehensive understanding of customer environments and use cases, becoming their advocate at Transmit Security.Analyze customer business and technical requirements and provide expert guidance on maximizing the value of Transmit solutions.Enhance the onboarding experience for new customers, ensuring swift time-to-value and ROI through collaboration with Product, R&D, and Professional Services teams.Identify and resolve technical challenges for customers, showcasing the value of Transmit products.Acquire in-depth knowledge of Transmit’s offerings, their features, and functionalities to devise solutions that meet customer security and business needs.Lead post-sales initiatives alongside Product and R&D teams to adapt Transmit products to our customers' evolving requirements.Manage customer technical responses during incidents, ensuring prompt internal action.Present product roadmaps and align them with customer business objectives.Engage in Quarterly Business Reviews to showcase progress, explore expansion opportunities, and strengthen partnerships.

Technical Account Manager with UK Security ClearanceLocation: London, UK (Hybrid – typically 1+ days in-office/client-site per week)Contract: Permanent, Full-timePackage: £100,000-£120,000 + 30% Bonus + 10% Shares + Benefits (see more below)Clearance: UK Security Clearance eligibility required.About UsAt Appvia, we specialize in cloud-native solutions and consultancy, empowering organizations to effectively build, secure, and scale in the cloud. Our services include self-service platforms, governance frameworks, cost optimization strategies, and AI acceleration tools.By collaborating with public cloud providers, we serve both public and private sectors, guiding clients in developing modern cloud platforms, embedding best practices in platform engineering, enhancing governance, and optimizing costs to boost developer productivity and accelerate delivery processes, making cloud a strategic advantage.As we expand our client portfolio and tackle increasingly complex transformation projects, we are looking for a Client Principal / Technical Engagement Manager to lead our major strategic accounts. You will act as the senior liaison between our technical teams and our clients’ executive stakeholders, ensuring value realization, account growth, and successful project delivery.Interview Process - 4 Stages:Discovery conversation with our Talent Acquisition team.General Interview with Hiring Manager.Technical Interview deep dive with Head of Engineering.Culture and Revenue focused Interview with CEO.Important:To be considered, you must either hold active Security Clearance or be eligible for it:British Passport or Indefinite Leave to RemainResided in the UK for a minimum of the last 5 years.No criminal records.No financial irregularities.About the RoleThis is a senior, client-facing leadership role responsible for driving account success, ensuring delivery quality, and fostering commercial growth across Appvia's prominent cloud transformation projects.You will manage relationships with one or more strategic accounts, overseeing various initiatives from cloud migration to automation and platform engineering to AI enablement, ensuring that Appvia is recognized as a trusted, long-term strategic partner.This multifaceted post-sales role integrates technical account leadership, delivery oversight, stakeholder engagement, and commercial accountability. You will collaborate closely with our CEO, Head of Cloud Solutions, Head of Solutions Engineering, and practice leaders, ensuring clients derive measurable value from our efforts while identifying opportunities to deepen and expand partnerships. This role is also billable and will play a pivotal role in shaping Appvia’s future client engagement model.

HUMAN is looking for a Technical Account Manager to join the team in London, UK. This position centers on supporting customers throughout their journey, focusing on real-time client protection and ensuring customers gain meaningful value from HUMAN’s solutions. The role covers the full customer lifecycle, from onboarding to ongoing relationship management. Technical Account Managers at HUMAN serve as trusted partners to clients, combining technical knowledge with strong organizational skills. The position requires balancing multiple priorities, acting as the main point of contact for assigned accounts, and advocating for customer needs within the company. Building strong connections with clients helps shape HUMAN’s product direction, ensuring customer feedback influences both immediate and long-term improvements. Key Responsibilities Focus on customer satisfaction, retention, and building referenceable relationships across all assigned accounts. Serve as the primary contact for customers, developing and maintaining strong partnerships to support long-term success. Work with support teams to deliver high-quality service and act as the escalation point for customer issues. Collaborate with Sales, Tech Support, R&D, Finance, Product, and executive leadership to ensure a smooth customer experience. Gather and share customer feedback, advocating for product and service enhancements. Lead educational sessions and create materials to help customers understand and use HUMAN’s products effectively. Quickly learn about HUMAN’s Enterprise Security solutions, including Bot Defender, Code Defender, Credential Intelligence, and Account Defender, to support the Customer Success team. Organize and lead Executive Business Reviews with key customers and HUMAN stakeholders, including both leadership and technical teams. Requirements 5-7 years of client-facing experience in a similar role, with a proven record of managing and nurturing customer relationships.

Join Wiz, the pioneering force in cloud security, and empower businesses to thrive in the digital realm. As the fastest-growing startup, we are on a mission to secure cloud environments that accelerate organizational growth. Trusted by security teams globally, we have a documented track record of success and cultivate a culture that values top-tier talent.Our diverse team of Wizards spans over 20 countries, collaborating to safeguard the infrastructure of hundreds of clients, including over 50% of the Fortune 100. With our ability to scan and secure over 230 billion files each day, we are leaders in a vast and expanding market. At Wiz, you’ll have the autonomy to innovate, dream big, and deploy your skills to contribute significantly to our rapid growth. Join us in crafting secure cloud environments that empower top companies to accelerate their progress.SummaryAs a Technical Account Manager (TAM), you will be instrumental in strategizing and executing plans to enhance customer adoption and utilization of the Wiz platform.Ideally based in London or the UK, you will deliver both strategic and hands-on technical support to customers throughout their Wiz journey, from onboarding through to operational success.Strong technical expertise combined with excellent customer-facing skills is essential to meet both the business and technical needs of our clients. Acting as the liaison between customers and the broader Wiz team, you will facilitate effective collaboration among Product Management, Sales, Engineering, and Support, ensuring a seamless customer experience.Join Wiz as a TAM and contribute to our customer success while being part of an innovative and collaborative environment that champions excellence and growth.

Discover OktaOkta stands as the world’s premier identity management solution, empowering users to securely access any technology, from any device or application. Our versatile offerings, including the Okta and Auth0 Platforms, ensure robust authentication, secure access, and seamless automation, placing identity at the heart of organizational security and growth.We embrace diverse perspectives and experiences at Okta. We seek individuals who are not only lifelong learners but also those who can enrich our culture with their unique backgrounds.Join us as we strive to create a world where identity is truly yours.The TeamThe Technical Account Management (TAM) team is a global unit dedicated to ensuring the success of Auth0 customers within Okta’s expansive Customer Success organization. We partner with Auth0 clients to share insights, best practices, and recommendations to foster continuous innovation in identity and security. Acting as strategic identity coaches, we leverage our expertise in Auth0 products to drive customer satisfaction and growth, providing invaluable support through presentations, demonstrations, technical evaluations, and tailored recommendations on Auth0 and industry best practices.The OpportunityThe Senior Technical Account Manager will specialize in enterprise identity, focusing on the Auth0 product and related technologies. This role involves providing strategic technical guidance to Okta customers, showcasing the full range of products and features available. You will be recognized as a technical authority, helping clients understand how Okta's solutions can translate into tangible business value. Your expertise will also encompass knowledge of the code underlying identity authentication pipelines, catering to developers with a user-friendly approach.This specialization requires a deep understanding of hybrid scenarios that utilize Auth0’s capabilities in managing authentication, authorization, and lifecycle management for consumer SaaS, business-to-consumer (B2C), and general Customer Identity and Access Management (CIAM) applications. As an Auth0 TAM, you will have the unique opportunity to guide some of the world’s leading companies on their strategic identity journeys while championing the Auth0 platform.What You Will Be DoingTake full ownership of account management as an Auth0 TAM, covering both business and technical aspects.Provide strategic advice to customers on best practices and product adoption in a post-sales context.

Join Realtime Board Global as a Technical Account Manager and be the vital link between our company and our clients. In this role, you will leverage your technical expertise and strong communication skills to manage key accounts, ensuring customer satisfaction and product success. You will collaborate with cross-functional teams to deliver tailored solutions that meet client needs and drive business growth.

As a Technical Account Manager at Trainline, you will play a crucial role in fostering strong relationships with our key clients. You will be responsible for ensuring that they derive maximum value from our platform by providing exceptional technical support and guidance. Your expertise will enable clients to optimize their use of our services, ensuring their satisfaction and success.Your role will involve collaborating closely with various internal teams to deliver tailored solutions that meet client needs, addressing technical queries, and facilitating the onboarding process. You will be pivotal in identifying opportunities for upselling and cross-selling additional services.

Associate Technical Account Manager(London-based: 3 days in office)Our MissionAt Ben, we are more than just a benefits platform; we are a catalyst for positive change in people's lives. Our innovative technology integrates the entire benefits ecosystem, driving improved outcomes for employers, employees, brokers, and providers alike.Our mission is straightforward: to create a world where everything operates at peak efficiency, ensuring every employee receives the support essential for their success—both professionally and personally.Your RoleAs an Associate Technical Account Manager at Ben, you will be the go-to person for our customers when it comes to technical matters. You'll manage a portfolio of accounts, collaborating closely with Customer Success Managers (CSMs) to guarantee that clients derive genuine value from our platform. You'll step in to rectify issues, provide clarity, and propose enhancements.This position sits at the crossroads of customer relations and technical problem-solving. You will handle escalations, conduct enablement sessions, investigate recurring challenges, and empower our customers' administrative teams to use Ben with confidence. When issues arise, you'll diagnose the problem and ensure it doesn't reoccur.As we expand our Technical Account Management function at Ben, you will join at a pivotal time, helping to shape our approach to supporting our largest clients while advancing your skills in a setting that encourages ownership from day one.Your ResponsibilitiesAccount Management: You will oversee a portfolio of customers, manage Level 2 technical escalations, and work with CSMs to maintain account health. You'll keep a close watch on customer satisfaction, identify potential issues early, and proactively address them.Benefit Renewal Coordination: You will manage the end-to-end process of benefit renewals for your accounts, ensuring that no detail is overlooked during this critical phase of the customer journey.Technical Onboarding and Enablement: You will lead the technical onboarding process for new clients, conducting product demonstrations and workshops to facilitate smooth navigation of our platform for admin users.Technical Issue Investigation and Resolution: You will thoroughly investigate technical challenges, collaborating with Support, Engineering, and Product teams to identify root causes. When issues exceed your scope, you'll escalate them effectively.

Join a Transformative CompanyPalantir develops state-of-the-art software that empowers organizations to harness data for crucial decision-making and operations. By delivering timely and relevant information to those who need it, our platforms facilitate the creation of lifesaving pharmaceuticals, prediction of supply chain challenges, and even the recovery of missing individuals.Your Role As a Platform Engineer within Palantir's Identity Security team, you will be instrumental in designing, building, and maintaining a secure identity infrastructure and tools. Your efforts will enhance the implementation of identity governance and access management for Palantirians and clients globally, ensuring a seamless and secure experience. In collaboration with Palantir's elite Information Security team, you will explore, deploy, and expand cutting-edge solutions to combat an ever-evolving threat landscape. Our Identity team is composed of engineers dedicated to minimizing risks and inefficiencies, all while improving productivity. Focus on developing and managing identity platforms across both corporate and customer-facing infrastructures. You will create specialized web services that not only help Palantirians remain compliant but also reduce disruption to their daily workflow. Your contributions will fortify the resilience of essential Palantir infrastructure, supporting a globally distributed workforce.

Join the innovative team at Wiz, where we are redefining cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is dedicated to helping organizations secure their cloud environments, accelerating their growth. Trusted by security teams globally, we boast a proven track record of success and a culture that prioritizes world-class talent.With a diverse team of Wizards from over 20 countries, we work collaboratively to safeguard the infrastructure of our hundreds of customers, including over 50% of the Fortune 100. Our cutting-edge solutions scan and secure over 230 billion files daily. At Wiz, you have the opportunity to make a significant impact in a rapidly expanding market. You will have the freedom to think creatively and leverage your skills to contribute to our remarkable growth. Join us in creating secure cloud environments that enable leading companies to advance efficiently.SummaryAs a Technical Account Manager (TAM), you will be pivotal in planning and executing strategies that drive customer adoption and utilization of the Wiz platform.Based in London or the UK, you will offer both strategic and hands-on technical guidance to our customers throughout their Wiz journey, from onboarding to operationalization.Your technical expertise and strong customer-facing skills will be vital in addressing the business and technical needs of our clients. Acting as a liaison between customers and the broader Wiz team, you will enhance collaboration across Product Management, Sales, Engineering, and Support, ensuring a cohesive customer experience.Join Wiz as a TAM to foster customer success and be part of an innovative, collaborative company that values excellence and growth.What you’ll doProvide customers with expert guidance on deployment, operationalization, and best practices for utilizing the Wiz platform.Actively monitor customer engagement and advocate for their needs within the organization.Develop strong relationships with stakeholders to ensure customer satisfaction and success.

Why Join PlayStation?At PlayStation, we pride ourselves on being not just the ultimate destination for gaming but also the premier workplace. As a global leader in entertainment, we are behind the PlayStation family of products and services, which includes PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, and critically acclaimed software titles from PlayStation Studios.We are committed to fostering an inclusive environment where all employees feel empowered and diversity is celebrated. We invite individuals who are passionate about innovation, technology, and gaming to explore our openings and join our expanding global team.PlayStation is a subsidiary of Sony Group Corporation, enhancing our reach and innovation in the entertainment industry.Position Overview: Senior Technical Accounting ManagerLocation: London, UK (Hybrid)The Senior Technical Accounting Manager is a pivotal role where you will lead technical accounting initiatives to ensure compliance with applicable accounting standards and regulations. Reporting to the Director of Technical Accounting, Finance Governance, and Compliance, you will play a key role in our financial governance.Your responsibilities will include:Aligning, documenting, and maintaining accounting policies.Assessing accounting treatments and drafting comprehensive memorandums.Adopting new accounting standards, including ESG considerations.Coordinating with the "deals desk" to evaluate significant contracts and their accounting implications.Providing technical accounting insights for M&A activities, including contract reviews.Building cross-functional relationships to gather relevant details for accounting assessments.Collaborating with local and group external auditors during memorandum reviews.Reviewing and evaluating the assumptions used in estimations.Serving as the primary accounting contact for legal matters.Assisting FP&A and planning teams in forecasting and budgeting impacts due to accounting treatments.Executing SOX controls related to technical accounting activities.Addressing ad-hoc technical accounting inquiries.

Why Join Harvey?At Harvey, we are revolutionizing the landscape of legal and professional services. Our approach is not just incremental; we are transforming the entire process from end to end. By leveraging cutting-edge AI technology, a robust enterprise platform, and profound industry expertise, we are redefining the future of knowledge work for years to come.This is an exceptional opportunity to contribute to the growth of a generational company at a pivotal moment. With over 1000 customers spanning more than 60 countries, a strong product-market fit, and top-tier investor backing, we are rapidly scaling and creating a new market category. Our work is ambitious, our standards are high, and the potential for personal, professional, and financial growth is unparalleled.Our team is composed of sharp, driven individuals who are deeply committed to our mission. We operate with speed, intensity, and a strong sense of ownership over the challenges we face—from initial concepts to long-term solutions. We maintain close relationships with our customers—from leadership to engineering—and collaborate to address real issues with urgency and care. If you excel in uncertain environments, strive for excellence, and want to help shape the future of work alongside others who elevate the standard, we invite you to build with us.At Harvey, we are writing the future of professional services today—and we are just getting started.Role OverviewAs Harvey continues to expand its customer offerings for strategic clients, we are seeking a Technical Account Manager to join our Customer Success team. This position will act as a high-touch, technically skilled support resource for our most strategic customers, addressing complex, urgent, and sensitive issues swiftly and expertly.The Technical Account Manager will enhance Harvey’s post-sale support by closely collaborating with Customer Success Managers and internal teams to provide exceptional technical assistance, proactive incident management, and effective customer communication. This role is perfect for someone who thrives in high-pressure situations, enjoys in-depth problem-solving, and is dedicated to delivering a world-class customer experience.

As a Cybersecurity Identity Access Management Manager at Wavestone, you will play a pivotal role in safeguarding our clients' digital assets. Your expertise in identity and access management will ensure that our clients' systems are secure from unauthorized access while enhancing operational efficiency. You will lead a team of security professionals, develop strategies for effective identity governance, and collaborate with stakeholders to implement best practices in cybersecurity.

About HighspotHighspot is at the forefront of transforming how organizations enhance their sales productivity. Our mission is to revolutionize the sales enablement landscape, empowering millions to work more effectively. We are dedicated to creating remarkable software infused with innovation and purpose. A great workplace is not just defined by the tasks at hand, but also by the values we uphold and how they resonate in the real world. With a strong emphasis on fostering equitable work environments, we strive for a culture where every employee experiences a profound sense of belonging and feels empowered to drive change, both personally and professionally.About The RoleEmbark on an exciting career journey as a Technical Account Manager, where your efforts will directly contribute to the success stories of our most significant clients. As an essential bridge between our cutting-edge software solutions and our esteemed customers, you will provide tailored product insights that align with their business objectives. Your role will involve delving into their technical needs, cultivating strong relationships, and advocating for their achievements using our products.

About Checkout.com Checkout.com builds digital payment solutions for businesses including eBay, ASOS, Klarna, Uber Eats, and Sony. The platform processes billions of transactions each year, focusing on speed, reliability, and simplicity for online payments. With 19 offices across six continents, Checkout.com’s headquarters are in London. The company values a diverse team and a collaborative culture, always working to advance fintech and deliver strong results for clients. Role Overview: Senior Technical Account Manager The Senior Technical Account Manager joins the Enterprise Technical Account Management (TAM) team to build and strengthen relationships with strategic clients. This role combines technical know-how with a consultative approach, helping clients get the most from their payment solutions and ensuring their ongoing satisfaction. Main Responsibilities Serve as the main technical contact for key clients, building and maintaining strong partnerships. Understand each client’s business needs and goals, and proactively optimize their payment solutions to support adoption and engagement. Offer technical support by troubleshooting and resolving client issues quickly, keeping payment services running smoothly. Assist with upselling by leading product demonstrations and technical training sessions, and keeping clients updated on new features. Oversee project management for new payment solution integrations and technical migrations as clients grow with Checkout.com. Location: London

Join the dynamic team at RTB House as a Technical Account Manager. In this pivotal role, you will be the main point of contact for our clients, ensuring they receive exceptional service and support. You will leverage your technical expertise to address client needs, optimize their campaigns, and foster strong relationships.

Join Datadog as a Senior Manager of Technical Account Management (TAM) for the EMEA region. In this pivotal role within our rapidly expanding Technical Post Sales (TPS) Team, you will lead and develop a team of first-line leaders and skilled TAM professionals. These technical experts deliver exceptional 'white glove' services to our largest clients, ensuring they effectively adopt and maximize the use of Datadog's extensive suite of products and features. As a TAM, you will be recognized as a trusted advisor, bridging the gap between IT Operations and business value.This hands-on management position encompasses overseeing customer-facing activities and engagements for key accounts across EMEA, while promoting our TPS offerings throughout the region.At Datadog, we cherish our office culture, which fosters collaboration and creativity. Our hybrid workplace model enables our team members to achieve a work-life balance that suits their individual needs.