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Technical Account Manager (China) – AI/API Solutions

CygnifyChina
On-site Full-time

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Experience Level

Experience

Qualifications

Requirements:Minimum of 5 years of experience in Technical Account Management, Solutions Engineering, or Customer Engineering. Proven experience managing enterprise or strategic accounts. In-depth knowledge of APIs (REST/gRPC), cloud platforms, and developer ecosystems. Exceptional ability to convey AI/ML concepts to both technical and business audiences. Strong stakeholder management and communication skills. Fluency in Mandarin and English is essential. Desirable qualifications include:Experience with large-scale API platforms. Familiarity with AI/ML products or data platforms. Academic background in Computer Science, Engineering, or related fields.

About the job

Cygnify is hiring a Technical Account Manager in China to support a leading technology company specializing in AI and API platforms. The role focuses on helping enterprise clients navigate technical challenges and opportunities tied to AI solutions and API integrations.

What you will do

  • Act as the main technical point of contact for major enterprise customers.
  • Develop and maintain strong relationships with engineering, product, and platform teams.
  • Identify opportunities to drive API adoption and expand client usage.
  • Lead business reviews and discuss performance with senior decision-makers.
  • Share product expertise and provide technical support to client teams.
  • Assist with onboarding, integration, and troubleshooting, working closely with internal teams.
  • Track usage trends, flag potential risks, and recommend improvements.

Location

This position is based in China.

About Cygnify

Cygnify is a premier AI-driven technology organization committed to delivering innovative solutions that empower businesses to thrive in the digital age. We specialize in creating advanced API platforms that facilitate seamless integration and scalability.

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