Tech Support Specialist at Advocate | San Francisco, CA

Join Greptile as a Developer Advocate, where we are pioneering the development of AI agents that autonomously validate code changes. Our current focus is on creating AI that reviews pull requests in GitHub, catching bugs and enforcing coding standards. With nearly 1 billion lines of code reviewed monthly across over 3,000 companies, your contributions will help shape the future of AI in the developer ecosystem.In this role, you will serve as a public advocate for our users and the AI developer community, ensuring clarity and success in product adoption.Key Challenges We Aim to AddressAmidst the noise in AI coding discussions, can we establish trusted signals that developers can rely on?Code quality is subjective yet crucial. How can we exemplify readable and maintainable code effectively?Most developer relations content lacks a strong voice. Can we merge marketing and documentation with a genuine perspective?Product launches often fail due to unclear narratives. How can we make every release straightforward and beneficial for users?Company Growth TrajectoryOver 7,000 customers served.Secured $30 million from investors including Benchmark, Y Combinator, Paul Graham, and Initialized Capital.Our TeamWe have assembled a highly skilled team that has successfully scaled operations in companies such as Stripe, Google, and Figma.ResponsibilitiesActively participate in AI coding discussions. Monitor trends, publish insights, and lead key projects like the State of AI Coding Report.Promote Greptile’s narrative and features by transforming our offerings into clear messaging, demonstrations, and trustworthy examples.Manage product launches and customer communications. Draft announcements, walkthroughs, and release notes to ensure successful feature adoption.Maintain accurate and helpful documentation. Enhance onboarding processes, quick starts, examples, structure, and clarity for seamless user experiences.Foster adoption within open-source communities and high-impact teams. Identify valuable repositories and contributors, assist with Greptile integration, answer queries, and gather feedback.

At Greptile, we are on a mission to develop intelligent agents that autonomously verify code modifications. Our current focus involves utilizing AI to analyze pull requests on GitHub, effectively identifying bugs and enforcing coding standards. With our technology, we review nearly 1 billion lines of code each month for over 3,000 companies.Challenges We Are Excited To TackleDeveloping agents that can learn coding standards through experience, similar to how new hires adapt.Determining customer-specific preferences for pull request feedback using sample-efficient reinforcement learning to enhance signal-to-noise ratios.Implementing automated deployments of feature branches and leveraging agents to stress-test the application for bug detection.Our Growth TrajectoryServing over 7,000 customers.Successfully raised $30 million from prominent investors including Benchmark, Y Combinator, Paul Graham, and Initialized.Our TeamWe have curated a highly skilled team that has successfully scaled vital functions at leading companies such as Stripe, Google, Figma, and others.Key ResponsibilitiesDesign and implement resilient infrastructure to accommodate Greptile's expanding user base.Collaborate with our largest enterprise clients to facilitate the deployment of Greptile within their environments.Streamline the on-premise deployment process to support smaller clients with minimal hands-on intervention.

Join our innovative team at greptile, where we are developing cutting-edge agents that autonomously validate code changes. Our advanced AI technology reviews pull requests on GitHub, identifies bugs, and enforces coding standards. Currently, we are analyzing nearly 1 billion lines of code monthly for over 3,000 companies.Exciting Challenges AheadCan we create agents that learn coding standards as intuitively as a new hire might absorb them?How can we optimize PR feedback based on each customer's preferences, possibly utilizing sample-efficient reinforcement learning?Is it possible to autonomously deploy feature branches and utilize agents to rigorously test applications, identifying potential bugs?Growth and VisionServing over 7,000 customers and counting.Secured $30 million in funding from top-tier investors like Benchmark, Y Combinator, and Initialized Capital.Our TeamOur team is composed of highly skilled individuals who have previously scaled essential functions at renowned companies such as Stripe, Google, and Figma.Your Responsibilities:Tackle complex challenges, including LLM memory, multi-language codebase indexing, and semantic search for expansive codebases.Design, implement, test, and deploy comprehensive features.Gather user feedback to refine and enhance features.

Join Greptile, an innovative AI-powered code review platform that expertly identifies bugs and anti-patterns in pull requests while providing comprehensive context of the codebase. Our cutting-edge solution is trusted by hundreds of top-tier software companies to accelerate their PR merging processes and enhance code quality.With over 1 billion lines of code reviewed monthly, Greptile serves a diverse clientele ranging from Y Combinator startups to major tech firms, as well as teams across sectors such as finance, healthcare, and defense.Company GrowthOver 7,000 satisfied customersSuccessfully raised $30 million from esteemed investors including Benchmark, Y Combinator, Paul Graham, and Initialized CapitalOur TeamOur small, highly skilled team brings experience from leading organizations such as Stripe, Google, and Figma, ensuring we operate at the highest level of excellence.

At greptile, we are pioneering the development of autonomous agents to validate code changes seamlessly. Our current focus is on artificial intelligence that reviews pull requests on GitHub, identifying bugs and ensuring adherence to coding standards. We currently analyze nearly 1 billion lines of code each month for over 3,000 companies.Challenges We Are Passionate AboutCan we create agents that absorb coding standards through experience, similar to how a new hire learns?How can we tailor feedback on pull requests for each customer using sample-efficient reinforcement learning to enhance the signal-to-noise ratio?Can we autonomously deploy feature branches and utilize agents to rigorously test applications and discover hidden bugs?Our Growth PathWe proudly serve over 7,000 customers.Our funding totals $30 million, backed by notable investors such as Benchmark, Y Combinator, Paul Graham, and Initialized.Our TeamOur team is comprised of highly skilled professionals with experience scaling vital functions at industry leaders like Stripe, Google, and Figma.Key ResponsibilitiesLead and execute critical engineering projects that drive growth, from opportunity identification to launch and iterative improvement.Design and conduct experiments covering the entire user journey, including the marketing website, onboarding processes, and product interactions.Collaborate closely with product and growth teams to define ideas and deliver high-quality, production-ready implementations.Establish and manage core analytics and attribution frameworks, including event tracking, dashboards, and reporting that inform decision-making.Set and monitor clear success metrics (e.g., activation, conversion, retention) and leverage data to refine strategies.Work across the technology stack (frontend, backend, and data) to implement practical solutions that significantly impact key metrics.Balance rapid experimentation with higher-stakes projects, taking ownership of technical execution in all scenarios.

About AdvocateAdvocate (joinadvocate.com) is revolutionizing the way Americans access government benefits. Our mission is to minimize the time between need and relief to zero. We have made remarkable strides by integrating proprietary AI-driven technology with compassionate human care. This innovative approach not only delivers an exceptional experience for our claimants but also aids our government partners by alleviating administrative burdens and facilitating efficient eligibility assessments.Having validated the effectiveness of our cutting-edge AI technology, we are now dedicated to expanding the reach of our services and the operational framework that supports it. This unique endeavor demands a blend of technological precision and human-centered support.Tech Operations at AdvocateThe Tech Ops team at Advocate is the backbone of our organization. We bridge the gap between technology, marketing, and operations, ensuring these functions are seamlessly aligned as we grow. Unlike a traditional IT support desk, we are hands-on builders, working alongside our internal users who directly support our claimants. Our mission encompasses two main objectives:1. Immediate Agility: We maintain operational continuity and system functionality. When obstacles arise in production, we are there to resolve them, ensuring our team can assist claimants without disruption.2. Sustainable Scalability: We don’t merely address issues; we analyze trends. By identifying recurring operational challenges, we develop scalable tech solutions that permanently eliminate these hurdles.The Tech Ops team empowers those who serve our claimants, enabling them to perform at their best every day while advancing our mission to reduce time-to-relief to zero. The OpportunityWe are looking to hire two Product Engineers to join our Tech Ops team. If you join us, you will have the opportunity to lead various impactful projects:

Join Figma as a Developer Advocate, where you will play a pivotal role in bridging the gap between our innovative design platform and the vibrant developer community. As a passionate advocate, you will empower developers to maximize their productivity using Figma, sharing insights, creating engaging content, and fostering a collaborative environment.Your responsibilities will include organizing workshops, writing technical documentation, and engaging with users through various channels to elevate their experience with our tools. You will also work closely with product teams to relay community feedback, ensuring that our offerings meet the needs of developers.

Join the Pinecone Team!Pinecone is the premier vector database designed to empower developers in creating accurate and high-performance AI applications at scale. Our mission is to enhance AI's understanding and capabilities. With over 9,000 customers spanning diverse sectors, Pinecone's user-friendly technology allows for rapid and assured deployment of AI applications. Headquartered in New York, Pinecone has successfully secured $138M in funding from renowned investors including Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital.About the Role:We are seeking a dynamic Senior Developer Advocate to take charge of the Pinecone community, both online and offline, with a strong emphasis on fostering a vibrant presence in the SF/Bay Area. This role is tailored for a seasoned technical communicator who excels in building relationships with developers, managing impactful programs, and effectively converting community insights into valuable product feedback and informative learning experiences.Success in this position requires the ability to educate and demonstrate the capabilities of Pinecone’s AI products, guiding developers in creating reliable and scalable AI applications where knowledge and data retrieval are pivotal. You will convert best practices into engaging tutorials, brief videos, documentation contributions, hackathon guidance, and social media content. As our team and customer base grow rapidly, comfort in working autonomously and making sound decisions in a fast-paced environment is essential.If you are passionate about:Exploring new technologies and empowering others to succeed with them.Being a key player in an exciting and expanding community.Influencing the trajectory of a fast-growing company and product area.Collaborating with colleagues who prioritize clarity, creativity, enthusiasm, initiative, and thoughtfulness.We would love to hear from you!

Are you a dedicated Developer Advocate with a passion for bridging the gap between technology and the developer community? If you thrive on connecting with others, hosting engaging events, and diving into the nuances of application development and developer experience, we want to hear from you!As a Senior Developer Advocate at Databricks on the Neon DevRel team, you'll play a pivotal role in linking our engineering teams with an expanding community of application and agent developers utilizing Postgres and Neon. Your technical acumen will be essential in maintaining and enhancing our SDKs, educating users, and shaping the future of Agent and Developer Experience (AX & DX) for Neon.Developer experience will be central to your responsibilities. You will help enhance our TypeScript SDK and CLI, manage Neon’s MCP server, and develop other developer-oriented tools, all while keeping ahead of the evolving AI landscape. Your expertise in DevTools and AX will be shared through presentations, meetups, blog articles, videos, and community interactions, empowering developers to build more effectively with Neon and demonstrating our commitment to exceptional Developer Experience (DX) and Agent Experience (AX).Collaboration will be key as you work closely with the neon.com community, product teams, and engineering staff, ensuring that developer feedback directly influences product direction. You'll also partner with fellow advocates, program managers, and the broader Databricks DevRel organization to create a cohesive and impactful strategy for agent experiences.The ideal candidate will embody the core values of our DevRel team: a profound enthusiasm for application development, strong empathy for developer needs, and the ability to convey complex concepts with clarity and effectiveness.In this role, you’ll foster and expand the Neon community through top-notch technical content and hands-on experiences, continuously feeding insights back into the product to further enhance the developer experience.

Join us at greptile as we aim to revolutionize code validation through intelligent agents. Our current focus is on developing AI technology that autonomously reviews pull requests on GitHub, identifying bugs and maintaining coding standards. With our service already analyzing nearly 1 billion lines of code each month for over 3,000 companies, we are at the forefront of innovation in software development.Exciting Challenges AheadHow can we create agents that absorb coding standards like new hires do, despite their often idiosyncratic and poorly documented nature?Can we leverage sample-efficient reinforcement learning to tailor PR feedback for each customer, thereby enhancing the signal-to-noise ratio?What if we could autonomously deploy feature branches and utilize agents to rigorously test the application, using discerning AI-generated end-to-end tests to uncover hidden bugs?Our Growth JourneyServicing over 7,000 customers.Secured $30 million in funding from notable investors including Benchmark, Y Combinator, Paul Graham, and Initialized Capital.Our TeamWe’ve built a small, highly skilled team comprising individuals who have successfully scaled pivotal functions at leading companies such as Stripe, Google, and Figma.Your ResponsibilitiesTackle some of our most challenging and intriguing problems, including LLM memory, multi-language codebase indexing, and semantic search for extensive codebases.Design, implement, test, and deploy comprehensive features.Gather user feedback to refine and enhance features.

Greptile is revolutionizing software development with its AI-driven code review system that identifies bugs in pull requests for thousands of software teams. We are seeking a pioneering Forward-Deployed Engineer to assist enterprise clients in evaluating and integrating Greptile into their workflows.Company GrowthOver 7,000 satisfied customersSecured $30 million in funding from prestigious investors including Benchmark, Y Combinator, Paul Graham, and Initialized CapitalOur TeamJoin a compact yet highly skilled team with experience in scaling key operations at leading tech companies such as Stripe, Google, Figma, and LinkedIn.Your RoleCollaborate with the Go-To-Market and engineering teams to conduct technical assessments and customize Greptile for diverse client environments (GitHub, GitLab, Bitbucket, Perforce, on-premise solutions).Design and execute proof-of-concept projects that showcase Greptile’s benefits in intricate settings.Manage security and compliance evaluations by addressing inquiries, documenting system architectures, and facilitating procurement processes.Develop reference implementations and streamlined integrations to enhance customer adoption.Act as the technical advocate for customers within the company, communicating requirements to the product and engineering teams.Create reusable resources—demo environments, PoC templates, technical FAQs—that improve success rates across the organization.Gain a deep understanding of customer needs and serve as a liaison between the Go-To-Market and engineering teams.QualificationsProven background in software engineering with the ability to engage effectively with senior developers and CTOs.Experience in executing proof-of-concepts and assisting technical customers.Prior roles in software engineering, solutions engineering, or sales engineering within a development tools or infrastructure organization.Familiarity with Git workflows, CI/CD pipelines, and enterprise identity management (SSO/SCIM, SAML, OIDC).Ability to swiftly learn new technologies and develop practical examples or scripts as needed.Strong written communication skills for crafting clear and concise documents, including PoC plans, security responses, and product gap analyses.Comfortable thriving in a fast-paced startup culture as the inaugural hire for this role.

Join our dynamic team at jobsforhumanity as a Bilingual Peer Service Advocate at the Sixth Street Self-Help Center in San Francisco. In this pivotal role, you will leverage your lived experience and language skills to support individuals facing various challenges. Your advocacy will empower our community members to access essential services and resources, fostering a supportive environment that promotes recovery and resilience.We seek passionate individuals who are committed to making a difference in the lives of others. You will engage with clients in both English and another language, providing guidance, support, and encouragement as they navigate their journeys. Your role will be vital in creating a welcoming atmosphere where individuals feel valued and understood.

Role Overview Plaud is hiring a Developer Advocate in San Francisco, CA. This role focuses on building strong connections between Plaud’s products and the developer community. The Developer Advocate acts as a bridge, helping developers understand and work with Plaud’s technology while sharing feedback and insights with internal teams. What You Will Do Engage directly with developers to understand their needs and challenges Share insights and feedback from the community with Plaud’s product teams Foster relationships that help improve Plaud’s product offerings

At Trunk, we are dedicated to empowering software development teams to deliver high-quality code at unprecedented speeds. Our innovative solutions have supported engineering teams from renowned companies such as Google X, Zillow, and Brex, helping them identify build failures, manage flaky tests, and enhance the speed of code deployment without compromising reliability. While AI has significantly accelerated code writing, the deployment process still faces numerous challenges, including merge conflicts, inconsistent code quality, and various productivity drains. We are committed to building a Continuous Integration (CI) Reliability Platform that enables teams to land code more efficiently and foster a more satisfying development experience.Founded in 2021 by experienced professionals from Uber, Google, YouTube, and Microsoft, Trunk has successfully raised a $25 million Series A funding round led by Initialized Capital and Andreessen Horowitz, with contributions from Haystack Ventures, Garage VC, and various tech leaders.We are on the lookout for an enthusiastic Senior Developer Advocate to spearhead our efforts in raising developer awareness and engagement. This role involves being the face of Trunk within developer communities, at conferences, and across multiple content platforms. Beyond content creation, you will be responsible for analyzing what drives engagement and continuously optimizing our strategies. As CI reliability is a novel field with no established guidelines, your contributions will be vital in shaping how developers learn about and discuss CI reliability.Your primary objective will be to enhance developer awareness. While the responsibilities listed below reflect our initial thoughts, we encourage you to challenge and refine them based on your insights and experiences. The ultimate goal is to increase developer reach and interest, and you will have the autonomy to determine the best path to achieve this.

Join MongoDB's Developer Relations team as an AI Staff Developer Advocate, where you’ll champion our cutting-edge artificial intelligence (AI) capabilities. In this dynamic role, you will engage directly with the developer community, forge strategic partnerships with AI-focused companies, and develop compelling resources and content that inspire others to leverage MongoDB's advanced data and AI features.Your mission will be to empower developers—from innovative startups to established Fortune 500 companies—to seamlessly integrate AI into their applications. If you're passionate about enabling builders to explore AI's vast potential and thrive in nurturing a robust developer ecosystem, we encourage you to help us shape the future of development with MongoDB.Our Developer Relations teams operate globally, with most members working remotely. This position is based in the vibrant San Francisco Bay Area. To discover what our team is creating, check out our content on YouTube, Dev, and Medium.

About UsAt Redis, we are at the forefront of technology, powering the fast applications that drive modern life. If you've checked the weather, made a purchase, or tracked a flight online, our solutions are likely behind it. Join us to work with cutting-edge technology that simplifies and accelerates experiences for over 10,000 customers worldwide. Ready to build a faster future with us?Why You'll Be Excited About This RoleOur Developer Advocates at Redis are an enthusiastic team dedicated to sharing their expertise with the developer community. They create engaging content, including online courses, videos, and presentations at major tech conferences. As a Developer Advocate, you will play a pivotal role in crafting exceptional technical content that inspires developers to leverage Redis in their projects. Your ability to communicate effectively and empathically, along with your problem-solving skills, will set you apart.We are particularly keen on candidates with a strong background in databases and AI applications, who can produce insightful tutorials, videos, and social media content. Additionally, we value those who thrive on engaging with the developer community in person at events and meetups.Your Responsibilities (First 6 Months)Share Your Knowledge: Publish high-quality content regularly, including blog posts and tutorials on platforms like Dev.to and Medium. Create engaging videos for YouTube and draft social media posts that resonate with the tech community through humor and personality.Community Engagement: Actively engage in Redis public forums and online discussions to support our users. Attend and present at key events and conferences to further develop community relationships.Your Responsibilities (First 12 Months)Become an Advocate: Gain a comprehensive understanding of how our products are utilized by the community, advocating for an exceptional developer experience based on this knowledge.Focus on Specialization: As you progress in your role, you will have opportunities to concentrate on specific technologies and programming languages.

Location: San Francisco Transforming Security for Developers.At Aikido, we recognize that traditional security tools are outdated and cumbersome, often impeding development workflows instead of enhancing them. Our mission is to create developer-centric security solutions that effectively minimize risk while allowing teams to focus on delivering exceptional software. We prioritize what truly matters, automating the rest to streamline the development process.Since our inception in 2022, we have gained significant traction, securing $85 million in funding and achieving unicorn status. Our vision is to build self-securing software, and we invite you to be part of our all-star team that thrives on innovation, ownership, and impact.We are seeking a dynamic Cloud Advocate to strengthen Aikido's presence within the cloud and security communities. This pivotal role acts as a bridge between our product team and the community, helping engineers and security teams grasp the significance of our innovations. You will translate intricate concepts related to code, cloud, and runtime security into engaging content and foster meaningful dialogues within the community.If you have a background as a cloud engineer, DevOps engineer, or in a technical customer-facing capacity, and you possess a passion for knowledge sharing and community engagement, we would love to hear from you.

About Canvas Medical: At Canvas Medical, we are dedicated to revolutionizing healthcare technology. Our innovative platform features a modern, developer-centric electronic medical records (EMR) system that enhances patient care and empowers healthcare innovators. By integrating state-of-the-art technology with an in-depth understanding of clinical workflows, we are redefining the delivery of healthcare.Role Overview: As a Developer Advocate, you will serve as a crucial liaison between our developer community and internal product teams. Your main responsibility will be to advocate for the needs of developers utilizing Canvas Medical’s API, offering technical guidance and ensuring that our developer tools and documentation empower users to create transformative healthcare applications. This position is perfect for a technically skilled communicator who is passionate about healthcare innovation and fostering developer success.

Join our innovative team as an Android Developer in the vibrant city of San Francisco! As a key player in our software development team, you'll be responsible for designing, developing, and maintaining high-quality Android applications. Your expertise will help shape the mobile experience for our users, ensuring seamless functionality and delightful user interactions.In this role, you will collaborate with cross-functional teams to define, design, and ship new features. You will also be involved in troubleshooting and debugging to optimize performance. If you are passionate about mobile technology and eager to contribute to exciting projects, we want to hear from you!