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Team Member at Charley's Cheesesteak | Las Vegas, NV

Charley's CheesesteaksLas Vegas, Nevada, United States
On-site Full-time

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Experience Level

Entry Level

Qualifications

Qualifications:High school diploma or equivalent preferred. Previous experience in a customer service or cashier role is advantageous but not mandatory. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment while maintaining attention to detail.

About the job

Job Summary: As a pivotal member of our team, the Cashier ensures an exceptional customer experience in a vibrant and fast-paced environment. This role is crucial in facilitating a seamless transaction process, from order taking to accurate payment processing. Our Cashiers maintain a clean and organized front-line area and collaborate effectively with team members to support overall store operations.

Key Responsibilities:

  1. Customer Service:
    • Welcome customers warmly and engage with a friendly demeanor.
    • Take orders, respond to inquiries about menu items, and suggest recommendations.
    • Efficiently process payments using the cash register and various payment methods (cash, credit cards, etc.).
    • Address customer concerns professionally to ensure satisfaction.
  2. Order Accuracy:
    • Input customer orders into the point-of-sale (POS) system accurately.
    • Verify the correctness of food and beverage orders before delivery to customers.
    • Ensure orders are prepared to meet customer preferences and Charley’s Cheesesteaks' standards.
  3. Cash Handling:
    • Manage cash transactions and provide accurate change.
    • Balance the cash register at the start and end of each shift, ensuring correct transaction records.
    • Adhere to cash handling protocols to maintain security and accuracy.
  4. Store Maintenance and Cleanliness:
    • Keep the cashier area clean, organized, and fully stocked.
    • Sanitize front-line areas, including condiment stations and dining spaces, as necessary.
    • Restock drink stations and condiments throughout the shift.
  5. Team Support:
    • Assist fellow team members as needed to ensure smooth operations.
    • Help stock supplies and maintain a tidy work environment.
    • Support the kitchen team with order packing or other tasks during peak times.
  6. Compliance and Safety:
    • Follow all company policies and procedures, particularly those concerning food and workplace safety.
    • Ensure all food and beverage items are stored and served in compliance with health regulations.
    • Report any equipment or safety issues to management promptly.

About Charley's Cheesesteaks

Charley's Cheesesteaks is renowned for its delicious cheesesteaks and exceptional customer service. Our mission is to deliver a memorable dining experience while fostering a supportive and engaging work environment for our team members.

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