About the job
Primark is looking for a Team Manager to join the Madrid store. This position leads a team dedicated to excellent customer service and maintaining Primark’s brand standards. The Team Manager oversees daily store operations, supports the growth of team members, and contributes to achieving sales targets.
Main responsibilities
- Guide, motivate, and assist team members on the shop floor
- Foster a collaborative and positive work environment
- Ensure the store meets high standards for presentation and daily operations
- Encourage team members to develop their skills and deliver strong customer service
- Work towards sales goals and help the store meet its targets
What success looks like
Success in this role means creating a welcoming store atmosphere, building a capable and engaged team, and making sure every customer leaves with a positive impression of Primark.

