About the job
About Us:
Xcellink is a leading multinational company specializing in information technology and electronics, dedicated to providing innovative solutions across various sectors.
Job Overview:
We are seeking a detail-oriented and proactive Systems Executive (L3IVCS) to join our team at Changi Airport. In this role, you will be pivotal in ensuring seamless operations by managing various system-related tasks and customer interactions.
- Support L3IVCS operational shift duties at Changi Airport.
- Address and resolve all customer fault reports efficiently.
- Collaborate with subcontractors during the fault-finding process.
- Communicate with both local and overseas telecommunications companies for telephone line fault resolutions.
- Document all fault reports and their resolutions meticulously.
- Perform preventive maintenance on the L3 IVCS system.
- Assist users with audio recording playback as needed.

