Qualifications
Key ResponsibilitiesInfrastructure Management: Oversee and enhance our core productivity suite, including Google Workspace, Gemini, Slack, Asana, and Smartsheet. AI Integration & Strategy: Spearhead the deployment, management, and troubleshooting of enterprise AI tools (notably Gemini), ensuring their effective and secure integration into daily workflows. Enablement: Develop technical documentation and collaborate with cross-functional teams to promote best practices and maximize adoption of new applications and features. Global Support: Serve as a Tier 3 escalation point for intricate technical issues, providing support in a fast-paced, 24/7 global environment from our Bengaluru hub. Governance & Standards: Establish and enforce global standards for tool usage, security permissions, and data governance. Process Automation: Identify manual bottlenecks and utilize APIs or scripting to automate repetitive administrative tasks. What You’ll Bring to the RoleTechnical Expertise: Demonstrated experience managing enterprise-level Google Workspace (including DNS, Mail routing, Vault, DLP) and proficiency with tools such as Slack, Asana, and Smartsheet.
About the job
Okta is dedicated to building secure, trusted infrastructure for both AI and human identities. The team focuses on providing organizations with tools to navigate the evolving landscape of identity and security.
Role overview
The Systems Engineer - Productivity Engineering position centers on supporting Okta’s global workforce by enabling smooth communication and collaboration. This role goes beyond system maintenance. It involves designing workflows, safeguarding the technology environment, and integrating key platforms.
What you will do
- Design and implement workflows that foster collaboration across teams and regions.
- Secure and maintain Okta’s technology ecosystem.
- Integrate and support tools such as Google Workspace, Slack, and Gemini for employees worldwide.
What we look for
- Experience building and supporting productivity platforms at scale.
- Ability to approach complex challenges with a proactive, solution-driven mindset.
- Commitment to high standards in execution and ownership of outcomes.
About Okta, Inc.
Okta, Inc. is a leading identity management company that provides secure identity solutions for organizations, enabling them to manage and protect user identities across various platforms. With a commitment to innovation and excellence, Okta empowers companies to navigate the complexities of identity in an increasingly digital world.