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System Operator

Kobie MarketingBengaluru, Karnataka
On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience as a System Operator or in a similar role. Strong knowledge of Windows Server and Linux environments. Experience with job automation tools (e.g., Skybot, ActiveBatch). Familiarity with scripting languages (BASH, PowerShell, Windows Batch). Ability to monitor and troubleshoot systems and applications effectively. Excellent problem-solving skills and attention to detail. Strong communication and teamwork abilities.

About the job

Join Our Innovative India Tech Hub – Be Among the First Hires!
Kobie Marketing, a leader in the loyalty industry with over 35 years of experience and recognized as a top workplace in the USA, is excited to announce the launch of our new Tech Hub in India. We collaborate with global brands to create meaningful customer connections through personalized, data-driven loyalty experiences. Our mission is to enhance enterprise value through loyalty. This Tech Hub will be a Global Capabilities Center for a variety of technology roles, and we invite you to be a crucial part of establishing our presence in India. Join us as we continue to excel in loyalty and deliver cutting-edge customer experiences for some of the world’s most renowned brands while working alongside some of the brightest minds in the industry.
 
Team Overview and Collaborative Vision
As a System Operator, you will bring your strong expertise in supporting system processing and applications. You will serve as the first line of support for our client environments. Your role demands a high level of accuracy, attention to detail, and care. Responsibilities include maintaining job automation, executing ad-hoc batch jobs, performing application/code deployments, managing file transfers and SQL scripts, as well as providing first-level troubleshooting support for Windows Server and Linux environments. This includes monitoring logs, system and application health, maintenance, and patch management.
Your Impact
As part of our team, you will be involved in 24/7 problem resolution for all environments within your areas of expertise and will have the authority to escalate issues as necessary. You will monitor both system and application availability and performance to ensure the smooth operation of all systems, including database, application, and web servers, utilizing tools such as New Relic, Pingdom, Nagios, and more. Furthermore, you will monitor, maintain, and provide first-level troubleshooting for job and process automation using tools like Skybot/Automate Scheduler or ActiveBatch, in addition to scripting tools like BASH, Windows Batch, and PowerShell.
You will execute ad-hoc processing of file transfers, encryption/decryption, job automation, or SQL scripts as required. Application/code deployments will be carried out through automation tools such as Bitbucket and Bamboo. General maintenance and troubleshooting will involve reviewing and maintaining logs, validating system patches, and ensuring documentation/runbooks are up to date while adhering to best practices in system administration. You will also collaborate with System Administrators to ensure operating systems and applications are consistently updated with the latest patches.

About Kobie Marketing

Kobie Marketing has been a pioneer in the loyalty industry for over 35 years. We have been recognized as a multi-year Forrester Leader and a Top Workplace in the USA. Our commitment to partnering with global brands allows us to deliver tailored, data-driven loyalty experiences that foster deep customer connections. As we expand our global footprint with the establishment of our Tech Hub in India, we aim to enhance our capabilities and continue leading in loyalty innovation.

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