About the job
Key Responsibilities
As a System Engineer specializing in Veeam Backup, your primary duties will include:
- Administering, monitoring, and maintaining enterprise-level backup solutions.
- Addressing Level 2 escalations from the Level 1 support team.
- Conducting backup, restoration, and disaster recovery operations.
- Troubleshooting backup failures and performance bottlenecks.
- Ensuring the success and validation of daily backup jobs.
- Managing data restoration requests, including files, databases, and virtual machines.
- Monitoring backup storage utilization and planning for capacity.
- Implementing and maintaining backup policies, schedules, and retention strategies.
- Supporting disaster recovery drills and business continuity initiatives.
- Patching and upgrading backup infrastructure as necessary.
- Ensuring compliance with security protocols and regulatory standards.
- Creating and updating documentation, standard operating procedures, and runbooks.
- Collaborating with the Level 3 team for complex technical challenges.

