Support Engineer at Reducto | San Francisco

About ReductoAt Reducto, we empower AI teams to seamlessly integrate real-world enterprise data with unparalleled precision.Much of the vital enterprise data—from financial reports to healthcare records—remains trapped in unstructured formats like PDFs and spreadsheets. Our innovative vision models enable these documents to be read just as a human would, facilitating product development, model training, and process automation on a grand scale.Having achieved remarkable growth, with a 7x year-on-year revenue increase, we proudly serve hundreds of clients, including top AI teams such as Harvey, Vanta, Scale, and major enterprises like FAANG and leading trading firms.With over $100 million raised from premier investors including A16z, Benchmark, and First Round Capital, we are on the lookout for a talented Lead Product Engineer.The RoleAs our Lead Product Engineer, you will be at the forefront of defining and developing features and platforms that drive our customers' essential business workflows. Collaborating closely with our founders and leadership, your mission will be to make document data accessible to everyone—from developers to non-technical users. You will create a comprehensive suite of products that allows clients to extract the data they need from their documents in the formats they require. Your responsibilities will include developing interactive document editors and intuitive interfaces for managing large datasets. In addition to shaping the product roadmap, you will help foster a culture focused on building outstanding products.

About ReductoAt Reducto, we empower AI teams to seamlessly ingest real-world enterprise data with unparalleled accuracy. Our innovative solutions unlock vast amounts of enterprise data—ranging from financial statements to health records—previously trapped in unstructured formats like PDFs and spreadsheets. By training vision models to interpret documents as humans do, we enable the development of products, training of models, and automation of processes at scale.Having experienced exponential growth, with a remarkable 7x year-over-year revenue increase, we collaborate with hundreds of companies, including leading AI teams such as Harvey, Vanta, and Scale, as well as major enterprises like FAANG and top trading firms.Backed by over $100 million from top-tier investors including A16z, Benchmark, and First Round Capital, we are in search of a talented Product Engineer to join our dynamic team.The RoleAs a Product Engineer, you will be instrumental in developing features that empower our customers to design, build, test, and evaluate their essential document workflows. Our mission is to democratize access to document data for everyone, regardless of their technical background. You will contribute to creating a comprehensive product suite that spans from document storage to the seamless export of parsed data for various applications. Your work will encompass everything from interactive document viewers to data extraction workflows, crafting user experiences that simplify complex AI functionalities.

About UsAt Reducto, we empower AI teams to accurately process real-world enterprise data. Our cutting-edge solutions unlock vast amounts of unstructured data—ranging from financial documents to health records—by training vision models to interpret these files intuitively, similar to human comprehension. This capability allows for scalable product development, model training, and process automation.With an impressive 7x year-over-year revenue growth, we collaborate with hundreds of leading organizations, including top AI teams and major enterprises. Our success is backed by over $100 million in funding from renowned investors such as A16z, Benchmark, and First Round Capital. We are seeking a dedicated Solutions Engineer to leverage our momentum and enhance our go-to-market strategies.The OpportunityJoin Reducto's solutions team as a key player in our customer engagements, facilitating sales and implementations with your technical prowess. You will serve as a vital link between our go-to-market and engineering teams, addressing the intricate needs of our enterprise clients. Your contributions will help shape the future growth of our organization.

At Reducto, we empower AI teams by enabling them to extract and utilize real-world enterprise data with unparalleled precision. Many valuable enterprise data types, including financial statements and health records, are often trapped in unstructured formats like PDFs and spreadsheets. Our advanced vision models mimic human reading capabilities, allowing teams to innovate, train AI models, and automate workflows seamlessly.Having experienced remarkable growth—an impressive 7x revenue increase year-over-year—Reducto has forged partnerships with hundreds of organizations, including top AI teams such as Harvey, Vanta, and Scale, alongside esteemed enterprise clients from FAANG and premier trading firms.We are proud to have secured over $100 million in funding from leading investors like a16z, Benchmark, and First Round Capital.The RoleAs the Executive Assistant to the CEO, you will be instrumental in ensuring the CEO remains focused and operates at maximum efficiency during this phase of rapid expansion. You will oversee the CEO’s email and calendar with considerable autonomy while dedicating approximately 10 hours per week to the effective operation of our San Francisco office. This position is built on trust, where your judgment and discretion will significantly influence how the CEO allocates their most precious resource: time.Key Responsibilities:Manage the CEO's inbox and calendar comprehensively, handling emails, drafting responses, scheduling meetings, and prioritizing tasks effectively.Proactively optimize and protect the CEO's schedule, resolving conflicts, creating time buffers, and ensuring dedicated focus periods.Organize logistics for both internal and external meetings, including preparing agendas, pre-reads, and following up on action items.Coordinate travel arrangements as necessary, including flights, accommodations, and detailed itineraries.Devote around 10 hours each week to managing office operations, overseeing supplies, vendor relations, facilities coordination, and fostering an excellent in-office experience for the team.Engage in various ad hoc projects and administrative tasks to ensure the leadership team can function smoothly and efficiently.Ideal Candidate:You maintain an exceptional standard for quality, accuracy, and discretion, treating the CEO's communications and schedule with the utmost care.You are a forward-thinking individual who anticipates needs, identifies potential issues early, and consistently follows through with minimal prompting.You possess over 4 years of experience supporting a CEO or C-suite executive, preferably in a fast-paced technology environment.

Join Reducto as a Machine Learning EngineerAt Reducto, we empower AI teams to harness real-world enterprise data with unparalleled precision.Much of the enterprise data—ranging from financial documents to healthcare records—remains trapped in unstructured formats such as PDFs and spreadsheets. Our vision models are designed to interpret these documents in a human-like manner, enabling the development of innovative products, training of machine learning models, and automation of processes on a large scale.Our rapid growth is a testament to our success, having achieved a staggering 7x year-over-year revenue increase, collaborating with numerous companies from prominent AI teams like Harvey, Vanta, and Scale to major enterprises including FAANG and leading trading firms.With over $100 million raised from esteemed investors such as A16z, Benchmark, and First Round Capital, we are on the lookout for a talented Machine Learning Engineer to assist in training and deploying models crucial for our core product's success.

About ReductoReducto is revolutionizing the way AI teams access real-world enterprise data with unparalleled precision.Most enterprise data—from financial reports to health documentation—exists in unstructured formats like PDFs and spreadsheets. Our innovative vision models are trained to interpret these documents as a human would, enabling the development of products, training of models, and automation of processes at scale.We have experienced remarkable growth, with our revenue increasing 7x year-over-year, and currently collaborate with hundreds of leading AI teams (including Harvey, Vanta, Scale) as well as major enterprises (FAANG, top trading firms).Having secured over $100 million in funding from esteemed investors such as A16z, Benchmark, and First Round Capital, we are on the lookout for a founding Business Development Representative.The OpportunityAs an integral member of our Go-To-Market (GTM) team, you will spearhead our outbound strategy and be pivotal in generating leads during this exciting phase of growth. This role offers a clear advancement path to an Account Executive position as our GTM organization evolves.We would love to meet you if the following resonates:You’re Resourceful: You demonstrate tenacity and creativity in connecting with potential customers. You don’t merely adhere to playbooks; you create them. We seek someone who identifies opportunities that others overlook and is willing to conduct innovative experiments to validate new outreach channels.You Understand Technical Buyers: With 2+ years of experience as a BDR or in a growth-oriented role, preferably selling technical products to technical buyers, you are adept at navigating this landscape.You Communicate Effectively: You have a knack for speaking the language of technical buyers and can quickly discern their needs. Your written and verbal communication skills are exceptional.You Are Organized and Process-Driven: Your organizational skills are outstanding, as you adhere to strict processes to maintain CRM integrity and track the experiments you conduct and their outcomes.You Are Familiar with Sales Development Best Practices: This isn’t your first experience in sales; you have explored various tools, know the messaging best practices, and understand how to scale an outbound initiative without cluttering your inbox.Your Core Responsibilities Will Include:80% of Your TimeDesigning and implementing innovative outbound campaigns to cultivate qualified leads.Establishing and optimizing new lead generation channels through content and marketing strategies.

About ReductoAt Reducto, we empower AI teams to harness real-world enterprise data with unparalleled precision. Our innovative solutions unlock the potential of unstructured data, transforming it from complex formats like PDFs and spreadsheets into actionable insights. By training advanced vision models, we enable the development of robust products, facilitate model training, and automate processes at scale.Our rapid growth—7x year-over-year revenue increase—has positioned us as a trusted partner for numerous companies, from leading AI innovators like Harvey and Vanta to industry giants such as FAANG and top trading firms. Having secured over $100 million in funding from prestigious investors including A16z, Benchmark, and First Round Capital, we are excited to expand our team with a Business Operations Associate to refine and enhance our operational functions.The OpportunityWe value ambition and talent above all else. If you believe you can contribute to our mission, we encourage you to apply even if you don't see a perfectly aligned role!

About ReductoAt Reducto, we empower AI teams to harness real-world enterprise data with unmatched precision. Our innovative solutions enable the extraction of valuable insights from traditionally unstructured formats such as PDFs and spreadsheets, allowing organizations to automate processes and develop cutting-edge products efficiently.In just a short period, we have achieved remarkable growth, increasing our revenue by 7x year over year. Our client portfolio includes a diverse range of companies, from top-tier AI teams like Harvey, Vanta, and Scale to leading enterprises within the FAANG group and the top three trading firms.With over $100 million raised from esteemed investors including A16z, Benchmark, and First Round Capital, we are now looking for a Head of Finance who will be instrumental in building our finance function and driving our next phase of expansion.The RoleWe are seeking a dynamic Head of Finance to lead and scale our financial operations during a time of rapid growth. This is a unique opportunity to join a well-funded startup that is already making waves in the AI sector as a senior finance leader.You will collaborate closely with the founders to establish a world-class finance department, implement scalable processes and systems, and deliver critical financial insights that will guide strategic decision-making as we scale from mid-seven figures to eight figures and beyond. This role is ideal for an individual who has navigated hypergrowth and is ready to construct a finance organization from the ground up.What You'll DoOversee all financial operations, including accounting, financial planning & analysis (FP&A), and strategic planning.Develop and lead financial planning processes encompassing budgeting, forecasting, and board reporting.Establish strong financial controls, systems, and processes that can scale with business growth.Collaborate with leadership on strategic decisions regarding pricing, unit economics, and resource distribution.Manage relationships with investors, auditors, banks, and other financial stakeholders.Build and scale the finance team in alignment with our growth trajectory.Provide data-driven insights that inform business decisions across the organization.Lead fundraising efforts and mergers & acquisitions when appropriate.What We're Looking ForExperience in an earlier-stage startup (Series A-C) where you built the finance function through hypergrowth to a team of 100-200+ people.Demonstrated ability to develop financial strategies that support rapid growth and scale.Strong analytical skills and a data-driven mindset.Excellent communication and leadership abilities.

About UsAt Reducto, we empower AI teams to seamlessly process real-world enterprise data with unparalleled precision. We specialize in transforming unstructured documents, such as PDFs and spreadsheets, into structured data that can be utilized effectively across various applications.Our innovative vision models mimic human reading capabilities, allowing businesses to automate processes, enhance product development, and train sophisticated AI models using their data. In just one year, we have scaled from zero to mid-7 figure ARR and now partner with a diverse range of clients, from top AI teams like Harvey and Vanta to prestigious enterprises including FAANG and elite trading firms.With over $100M raised from industry-leading investors such as a16z, Benchmark, and First Round Capital, Reducto is on a trajectory of rapid growth and innovation.The OpportunityAs our inaugural Customer Success Manager, you will have the unique opportunity to shape and establish our customer success function. You will manage a portfolio of high-value clients, focusing on improving logo retention and net revenue retention (NRR). Collaborating closely with technical teams using our platform, you’ll ensure they maximize the value derived from Reducto’s services, addressing complex document processing challenges efficiently.We would love to meet you if the following resonates:Strategic and Technical Mindset: You possess the ability to engage deeply with technical teams to comprehend their document processing requirements while keeping a strategic perspective on their overarching business goals. Comfortable in discussions about both technical details and business outcomes.Process-Driven Approach: You excel at designing scalable processes and are adept at laying the groundwork for a world-class customer success organization.Data-Driven Decision Maker: Proficient in tracking and analyzing customer health metrics, usage statistics, and business outcomes, you let data guide your decisions and clearly demonstrate ROI to customers.Exceptional Communication Skills: Your ability to engage with both technical practitioners and executive stakeholders is notable. You are skilled in documentation, customer training, and conducting strategic business reviews.Proactive and Independent: You actively monitor customer health, identifying opportunities to enhance value without waiting for issues to arise. Comfortable working autonomously while establishing scalable processes.

Join us at reducto as a Founding Product Manager in our San Francisco office, where you'll play a pivotal role in shaping our product vision and strategy. Collaborate with cross-functional teams to create innovative solutions that meet customer needs and drive business growth. Your expertise will guide product development from conception to launch, ensuring alignment with our company goals.

Join Reducto as a Machine Learning Evaluation Engineer where you will play a critical role in assessing and enhancing machine learning models. You will collaborate closely with data scientists and engineers to ensure our systems are efficient and accurate, bringing innovative solutions to challenging problems in the machine learning space.

About Reducto Reducto helps AI teams process complex, real-world enterprise data with high accuracy. Most enterprise information lives in unstructured formats like PDFs and spreadsheets. Our vision models read these documents as effectively as a person, supporting product development, model training, and process automation at scale. Reducto has seen rapid growth, revenue has increased 8x year-over-year. We work with a range of customers, from leading AI teams such as Harvey, Vanta, and Scale, to major corporations including FAANG companies and top trading firms. With over $100 million raised from investors like A16z, Benchmark, and First Round Capital, we are expanding our team in San Francisco. Role Overview: Infrastructure Engineer for Customer Deployments This role focuses on deploying Reducto’s platform into customer environments, which can include Virtual Private Clouds (VPCs) and on-premises bare metal. Each deployment brings its own set of hardware, networking, security, and reliability requirements. The engineer in this position works directly with customer teams to ensure successful, secure, and reliable deployments. Rather than building internal platforms, this role is about hands-on implementation and direct collaboration with enterprise customers’ infrastructure, security, and platform teams. The work bridges Reducto’s technology with customer systems, requiring both technical depth and strong communication skills. Main Responsibilities Plan, configure, test, and implement end-to-end deployments of Reducto in customer environments. Work closely with enterprise IT, security, and platform teams to understand their infrastructure and security policies, and design deployment strategies that fit their needs. Develop a deep understanding of the hardware supporting Reducto’s in-house machine learning models to ensure deployments run smoothly on customer systems. Build monitoring, telemetry, and phone-home solutions that provide visibility into customer-managed deployments while maintaining security standards. Troubleshoot and resolve infrastructure issues specific to each customer, such as Kubernetes configuration problems or cloud IAM challenges, to reduce downtime. Lead incident response for customer deployments, maintaining high operational standards. Document best practices and create reusable patterns for future deployments. Location This position is based at Reducto’s San Francisco office.

About ReductoAt Reducto, we empower AI teams to seamlessly integrate real-world enterprise data with unmatched precision. Our mission is to unlock the vast potential of enterprise data—whether it’s financial reports or health records—currently trapped in unstructured formats like PDFs and spreadsheets. We develop advanced vision models that interpret these documents as a human would, enabling the creation of innovative products, training of models, and automation of processes at scale.Having experienced remarkable growth, with a 7x increase in revenue year-over-year, we now collaborate with hundreds of organizations, from prominent AI teams such as Harvey, Vanta, and Scale, to major enterprises including FAANG and top trading firms.With over $100 million raised from esteemed investors like A16z, Benchmark, and First Round Capital, we are on the lookout for seasoned engineers to join our Platform team.The OpportunityAs a Senior Software Engineer on our Platform team, you will be pivotal in developing our core API, which facilitates document parsing for numerous companies. Your role will involve integrating cutting-edge large language models (LLMs), optimizing document processing pipelines, and building the foundational platform and infrastructure that democratizes state-of-the-art document understanding at scale. Collaboration with our machine learning engineers will be key, as we work together to deploy in-house models at the forefront of document understanding.

Join Reducto as an Agent Experience Engineer, where you'll play a pivotal role in enhancing the interaction and journey of our agents. Your innovative contributions will help shape the tools and platforms that empower our team to excel in their tasks. This is a unique opportunity to work at the intersection of technology and user experience in a dynamic environment.

Join Plaid, a pioneering force in open finance, where our Product team is dedicated to building robust systems that empower millions of developers and businesses. We define our development strategies, guide their execution, and ensure excellence in delivery. This founding role in Product Operations will directly report to the Head of Business Operations, who is accountable to Plaid’s visionary founder and CEO. As we evolve into a multi-product organization, we are committed to enhancing our Product operations by clarifying priorities, ensuring consistent execution, and delivering superior quality in our product work.As our inaugural Product Operations Lead, you will be responsible for establishing and managing the operational framework for the Product organization. Collaborating closely with teams across Product, Engineering, Design, and Product Marketing, you will develop the systems, processes, and standards that enable teams to consistently execute high-quality work. Your hands-on approach and ability to operate from first principles will be essential in defining a long-term strategy for your area of expertise.

A Better Built WorldAt Miter, our mission is to empower construction contractors to build with confidence. Our success means streamlining the construction of critical infrastructure, including roads, bridges, utilities, data centers, and housing.For decades, the construction industry has been hindered by outdated software, relying on clunky, on-premise systems from the 1980s and 1990s. Miter aims to change this.Leveraging AI and integrated payment systems, we are reconstructing the core HR, finance, and operations systems that support our physical economy. With Miter, contractors like Marathon Electrical, W.J. O’Neil, and Truebeck Construction are enhancing team performance, managing job costs, and speeding up jobsite execution.Since our launch in 2021, we’ve rapidly expanded to thousands of customers and achieved tens of millions in annual recurring revenue (ARR), positioning us among the fastest-growing vertical software companies. Our ongoing momentum is supported by over $50 million raised from esteemed investors like Bessemer, Coatue, and Battery, who share our vision for the future.Hybrid vs. Remote Approach:We believe that the magic of Miter lies in collaboration. While we offer flexibility, for positions labeled as hybrid, we expect team members to be in the office three days a week to foster connection, brainstorming, and relationship-building. Candidates residing within a reasonable commute to our New York City or San Francisco offices are encouraged to adopt this hybrid model.For those in roles identified as remote or located in other cities without an office, hybrid work is not a requirement. We do plan occasional travel for onboarding and team-building events throughout the year!About the Team & How We Work:As the Lead Product Designer at Miter, you will take a central role in shaping core workflows and experiences across our platform. Your expertise will guide product direction and influence our design strategies.

Midstream builds an AI-driven financial operating system designed for health systems. The platform gives finance, supply chain, and managed care teams real-time insights into at-risk margins, with targeted action plans to protect those margins before they disappear. Founded by experienced entrepreneurs and backed by well-known investors, Midstream focuses on the unique challenges of healthcare finance. By transforming structured, unstructured, and external data into contract-aware insights, Midstream helps teams make informed decisions quickly. AI agents coordinate spending and revenue operations across the back office, learning from every interaction to deliver ongoing intelligence that goes beyond point solutions or short-term consulting. The company is working to speed up healthcare finance, turning processes that once took months into minutes and moving from after-the-fact analysis to proactive planning. Role overview The Product Lead will shape and expand product experiences at Midstream, applying the latest developments in AI and model capabilities. This role connects customer needs with engineering and product development, turning real-world problems into practical solutions. The Product Lead reports to the VP of Product and will own key areas of the roadmap, translating strong market demand into focused, high-quality product delivery. What you will do Work closely with customers and internal teams to identify priorities and guide product direction Develop MVPs quickly and grow them into production-ready features, especially those powered by advanced AI Bridge customer needs, engineering, and product development to deliver solutions that address real challenges Visit customers as needed to stay grounded in actual workflows and decision-making processes What we are looking for Experience leading product development, ideally in AI or data-driven environments Comfort working in an ownership-driven, execution-focused role Ability to collaborate across teams and with customers to deliver impactful solutions Willingness to travel to customer sites when necessary This position is based in San Francisco.

About Nash Nash builds logistics infrastructure for leading brands in commerce, including Walmart, Urban Outfitters, and 7-Eleven, as well as platforms like Shopify and Toast. As the company grows quickly and the logistics market shifts, Nash is creating a dedicated product marketing function from scratch. The team is hiring its first Product Marketing Lead to shape positioning, develop narratives, lead product launches, and act as the strategic voice for a platform aiming to become essential in modern commerce. Role Overview This is a foundational role that brings together positioning, storytelling, customer insights, competitive research, and launch planning. The next chapter of Nash’s product strategy will be shaped here. Product marketing at Nash is expected to be a force for business impact, not just documentation. The Product Marketing Lead reports directly to the Chief Growth Officer, who previously built and led marketing, growth, and product teams at companies like Twilio, Plaid, and Salesforce. Collaboration spans the Product Team, CEO, CTO, and a small cross-functional group of experts in product, engineering, sales, and growth. The bar for creativity, skill, and strategic thinking is high, and the role offers significant room for growth. What Nash Looks for in Product Marketing Technical curiosity, business sense, and creativity are all valued in strong Product Marketing Managers. While coding isn’t required, understanding technical implementation and communicating with technical audiences is essential. Sales experience isn’t necessary, but understanding purchasing behavior and clearly explaining the value of the problems Nash solves (not just product features) is important. Speaking in customers’ language is a priority. Design or copywriting backgrounds aren’t required, but the ability to craft compelling narratives, position products with clear differentiation, and run effective experiments is key. Nash recognizes that finding someone with this mix of skills is rare. Success in this role is measured not only by individual accomplishments, but by how the company moves forward as a team. The impact of product marketing is seen in the company’s overall progress. Location San Francisco

Checkr is seeking an Enterprise Product Lead for Truework, based in San Francisco, CA. This position centers on steering the direction and expansion of enterprise product lines, balancing strategic planning with hands-on work alongside colleagues. The role aims to shape offerings that keep pace with changing client needs. Key Responsibilities Collaborate with teams throughout the organization to define product vision and establish the roadmap. Develop and adjust strategies to drive growth for enterprise products. Gather and analyze data, including customer feedback, to identify and prioritize improvements. Align product plans with current market requirements and trends. Location This role is based in San Francisco, California, United States.