Support Associate

About MiddeskMiddesk is revolutionizing the way businesses collaborate by providing seamless business identity verification. Since our inception in 2018, we have replaced cumbersome manual processes with instant access to accurate and current data. Our platform empowers companies across various sectors to confidently verify business identities, accelerate customer onboarding, and mitigate risks throughout the customer journey.As a proud graduate of Y Combinator and backed by esteemed investors such as Sequoia Capital and Accel Partners, Middesk has been recognized in the Forbes Fintech 50 List and acknowledged as a leading authority in business verification by digital identity strategy firm, Liminal.About Middesk Engineering:At Middesk Engineering, we prioritize

Join middesk as a Software Engineer specializing in our Data Platform, where you will play a pivotal role in building robust systems that empower our data-driven initiatives. You will collaborate with cross-functional teams to design, implement, and optimize data solutions that enhance our products and services.

About MiddeskMiddesk simplifies collaboration for businesses by transforming identity verification processes. Since our inception in 2018, we have replaced outdated, manual methods with an efficient platform that provides seamless access to comprehensive and current data. Our services enable companies across various sectors to confidently verify business identities, accelerate customer onboarding, and mitigate risks throughout the customer lifecycle.As a proud Y Combinator graduate, Middesk is supported by notable investors such as Sequoia Capital and Accel Partners. We have recently been featured on Forbes’ Fintech 50 List and recognized as a leader in business verification by the digital identity strategy firm, Liminal.About the Middesk Engineering Team:At Middesk, we prioritize delivering value to our customers through a concept we call 'Velocity'. This term embodies our commitment to achieving meaningful outcomes rather than merely focusing on code delivery speed. We believe that exceptional products arise from a blend of technical expertise and a profound understanding of our customers’ needs. Our engineering team is composed of humble, self-driven individuals who are dedicated to addressing even the most complex challenges faced by our clients. At Middesk Engineering, our mission is to put customers first.Your Role:We are seeking a talented Infrastructure Engineer to join our DevSecOps team. Your mission will be to empower engineering teams by providing secure, cost-effective, and scalable platform capabilities that enhance software delivery, improve developer experience, and ensure compliance with industry standards. You will be responsible for developing the tools and infrastructure necessary to scale our development and production systems. Your contributions will directly impact the entire Software Development Lifecycle and overall developer experience (DevEx). The systems you will support include Kubernetes, cloud infrastructure, observability, and local development environments.Our work environment is hybrid, requiring a presence in our San Francisco or New York City offices for 2 days each week. Candidates must reside within a reasonable commuting distance as we value in-person collaboration while also supporting flexible work arrangements.Key Responsibilities:Architect, build, and scale cloud infrastructure and orchestration systems (e.g., Kubernetes, Terraform, CI/CD).Take ownership of and enhance developer experience (DevEx) tools and workflows, spanning from local development to deployment.Develop observability systems that offer insights into performance, reliability, and usage metrics.

About MiddeskAt Middesk, we simplify the way businesses collaborate by streamlining business identity verification. Since our inception in 2018, we have been dedicated to transforming cumbersome, manual processes into efficient access to comprehensive, up-to-date data. Our innovative platform empowers companies across various sectors to confidently verify business identities, expedite customer onboarding, and minimize risk throughout the customer lifecycle.Originating from Y Combinator and backed by prestigious investors like Sequoia Capital and Accel Partners, Middesk has garnered recognition as an industry leader in business verification, being named to the Forbes Fintech 50 List and acknowledged by Liminal, a leading digital identity strategy firm.The Role:As a Senior Product Designer at Middesk, you will be instrumental in aiding businesses to maintain robust compliance standards and navigate risks with assurance. Your role involves crafting intuitive user experiences that equip customers to make informed compliance and risk decisions in highly regulated environments. Collaborating closely with cross-functional Product and Engineering teams, you will oversee the entire design process from initial discovery to final delivery, showcasing your expertise in design craftsmanship, systems thinking, and an inquisitive approach at every stage.We embrace a hybrid work model, anticipating 2 days per week in our San Francisco office. Ideal candidates should reside within a commutable distance, as we value the benefits of in-person collaboration and fostering strong team dynamics while accommodating flexibility whenever feasible.

Join Middesk as a Machine Learning Engineer and contribute to cutting-edge projects that leverage machine learning to drive business insights. You will collaborate with a dedicated team of data scientists and engineers, developing algorithms and models that enhance our product offerings and improve user experience.

Join Condor Software as a Full-Stack Platform EngineerAt Condor, we are revolutionizing the financial infrastructure that supports clinical development. With billions invested annually in discovering and developing new therapies, we strive to connect clinical operations and finance into a cohesive system. By integrating real-time financial intelligence, we empower R&D and finance leaders with the tools they need to make informed, high-stakes decisions.We are an AI-driven, pharma-native infrastructure provider, scaling industry standards in collaboration with top-tier partners. Our platform facilitates prediction, control, and execution in the most complex R&D environments worldwide.The Importance of Your RoleHaving established ourselves as a trusted partner for enterprise teams, we are now focused on the challenging task of scaling our platform to meet increasing demands. As a rapidly growing company, backed by prominent investors like Felicis and 645 Ventures, this is a unique opportunity to contribute to the foundational infrastructure that will redefine how therapies reach patients.Your ResponsibilitiesAs a Full-Stack Platform Engineer, you will be pivotal in building and scaling the core platform that supports the financial intelligence infrastructure relied upon by leading biopharma companies. This role encompasses critical engineering tasks at the intersection of backend systems, cloud infrastructure, and intelligent automation, with a strong emphasis on reliability and scalability.Your primary focus will be on backend architecture, where you'll design and implement services that drive complex financial and operational workflows. You'll be instrumental in shaping data flow, workflow orchestration, and enabling emerging AI-driven capabilities. This role goes beyond simple integration; you'll be crafting robust primitives that support other teams as our product and customer base expand.Working as a core member of a cross-functional product team, you will closely collaborate with product managers, designers, quality engineers, and data specialists to transition features from concept to production. While backend expertise is crucial, you will also engage across the stack to ensure the platform's capabilities are effectively leveraged.

SquareTrade delivers protection plans and insurance products to a large customer base. The Engineering team develops and maintains the systems behind these services, ensuring reliability and efficiency. Role overview The Software Engineer position in San Francisco centers on building and enhancing technology that supports SquareTrade’s commitment to customer service. This role involves tackling projects that promote technical growth and hands-on problem-solving. What you will do Contribute to the design, development, and maintenance of systems supporting SquareTrade’s services Work with other engineers to solve technical challenges and improve existing solutions Participate in projects that encourage learning and skill development Location This position is based in San Francisco.

Join our dynamic team at reteam as a Software Engineer in the vibrant city of San Francisco! We are seeking innovative and driven individuals to contribute to our technology initiatives.In this role, you will have the opportunity to work on exciting projects that push the boundaries of software development.

About the Role Stripe is building technology that supports businesses worldwide. The San Francisco engineering team is looking for a Software Engineer to help improve our platform and deliver new features for our customers. What You Will Do Collaborate with other engineers to design and build new systems Enhance existing products and infrastructure Contribute ideas to improve the Stripe platform Location This position is based in San Francisco, California.

A Better Built WorldAt Miter, we are dedicated to empowering construction contractors to build with confidence. Our success not only makes it easier but also accelerates the construction of vital physical infrastructure such as roads, bridges, utilities, data centers, and housing.For far too long, contractors in the construction and field services sectors have relied on outdated software—bulky, on-premise systems from the 1980s and 1990s.This is where Miter steps in. We harness the power of AI and integrated payment solutions to reconstruct the fundamental HR, finance, and operations systems that support our physical economy. With Miter, contractors such as Marathon Electrical, W.J. O’Neil, and Truebeck Construction are building stronger teams, managing job costs more effectively, and expediting jobsite operations.This vision resonates with many. Since our inception in 2021, we have grown to serve thousands of customers and achieved tens of millions in Annual Recurring Revenue (ARR), positioning us among the fastest-growing vertical software companies in history. To amplify our progress, we have secured over $50 million in funding from top-tier investors like Bessemer, Coatue, and Battery, who share our vision for the future.Hybrid vs. Remote Approach:We believe the real magic of Miter happens when we collaborate in person. However, we also value flexibility. For roles designated as hybrid, we encourage working in the office three days a week to foster connections, brainstorming, and stronger relationships. If you reside within a reasonable commuting distance to our offices in New York City or San Francisco, we request adherence to this hybrid model.For positions classified as remote or in locations without an office, there is no obligation to follow the hybrid model. We do arrange travel for onboarding and company or team-specific events a few times a year!About the Team and How We Work:Creating the operating system for the built environment is a significant challenge. We need to deliver a substantial amount of high-quality code in the years ahead, and to achieve this, we are cultivating an engineering culture focused on craftsmanship, ownership, and excellence.

Join us at Lever, a leading innovator in hiring software, as a Software Engineer in our vibrant San Francisco office. This role is an opportunity to become part of a dedicated team committed to enhancing talent acquisition through cutting-edge technology.At Lever, we pride ourselves on our culture of collaboration and continuous improvement. We are seeking passionate individuals who share our dedication to minimizing downtime and fostering a supportive environment. You will be integral in driving our values forward in our new Toronto office while contributing to our mission of transforming the hiring experience.THE TEAMIn our engineering team, we prioritize knowledge sharing and peer feedback, ensuring everyone grows and thrives. We are enthusiastic about automation, innovative chatbots, and providing exceptional user experiences. Your contributions will shape our approach to talent acquisition as we expand.THE TECH STACKLever utilizes our proprietary open-source MVC framework, Derby, which employs Operational Transformation for real-time data synchronization—similar to the technology behind Google Docs. Our infrastructure heavily relies on AWS, Docker, Node, MongoDB, ElasticSearch, and Redis. Tools like Hubot facilitate our deployment processes while Grafana provides insights into our systems. We emphasize automation and version control, utilizing Terraform and Chef to ensure consistency.

Join our dynamic team at Atlas as a Software Engineer in the vibrant city of San Francisco! We are looking for a passionate and innovative individual who thrives in a collaborative environment. As a Software Engineer, you will be responsible for developing cutting-edge software solutions that drive our mission forward.Your role will involve working closely with cross-functional teams to design, implement, and maintain software applications, ensuring they meet both functional and non-functional requirements. If you have a strong background in programming and a desire to work on impactful projects, we want to hear from you!

About the Role sesame is hiring a Software Engineer in San Francisco. This role focuses on building and maintaining software applications that improve user experience and support business goals. The team values collaboration and creative problem-solving. What You Will Do Design and implement software features and applications Maintain and improve existing codebases Work closely with teammates to solve technical challenges Location This position is based in San Francisco.

Join Metriport, a cutting-edge technology company based in San Francisco, as a Software Engineer. In this dynamic role, you will be responsible for developing innovative software solutions that enhance our product offerings. Collaborate with a team of skilled engineers to design, implement, and maintain high-quality software systems. If you are passionate about coding and eager to make a significant impact in the tech industry, we want to hear from you!

Join SquareTrade as a Software Engineer and be part of a dynamic engineering team that is shaping the future of technology solutions. We are looking for talented individuals who are passionate about software development and eager to contribute to innovative projects. In this role, you will work collaboratively with cross-functional teams to design, develop, and enhance our software applications.If you have a strong background in software engineering, a drive for excellence, and a desire to work on challenging projects, we want to hear from you!

Senior Software EngineerEngineeringProlific is at the forefront of AI innovation, crafting the essential human data infrastructure that is transforming the AI development landscape. In an era where foundational AI technologies are becoming increasingly common, it is the quality and diversity of human-generated data that sets apart leading products and models.The roleWe seek impact-driven Software Generalists to join our expert team dedicated to supporting frontier model creators and enterprise AI application developers. As a full-stack engineer, you will collaborate across Prolific’s various domains to address customer and product challenges.This position offers an exhilarating chance to engage directly with pioneering AI companies, making vital technical decisions that balance agile startup execution with scalable, reliable engineering practices, as Prolific transforms research within the AI community. You will regularly collaborate in person with customers and our US team, while also working closely with our technology teams based in the UK.What you’ll bring to the roleOver 4 years of experience in a product engineering roleAbility to translate business concepts into effective software modelsCapacity to quickly learn and adapt across the breadth of Prolific’s domainsExperience working with both monolithic and distributed systemsExcellent communication and collaboration skills for direct customer interactionStrong understanding of modern web applications and architecture design patternsExperience in supporting applications within production environmentsSound judgment in technical decisions

Join Paraform, a leading recruiting platform that empowers top-tier recruiters to accelerate the hiring process for critical roles. Our platform has enabled notable companies such as Shopify, Palantir, Coinbase, Decagon, and Ramp to streamline their talent acquisition efforts.We are actively seeking a product-focused Software Engineer who is passionate about transforming the recruiting industry. This role presents an exciting opportunity to influence the vast resources allocated to staffing and recruitment annually, estimated in the hundreds of billions.As a member of our team, you will have end-to-end ownership of projects, utilizing one of the most valuable data sets in recruiting to tackle hiring challenges at scale. Your contributions will have a substantial impact on the lives of millions and will help redefine industry standards worldwide.Here are some intriguing challenges you will address:Develop intelligent algorithms for matching millions of candidates with companies using our proprietary data sources.Design innovative monetary and social incentives to enhance recruiter performance and earnings.Create essential tools for recruiter workflows that facilitate precise candidate matching (including AI notetakers, email sequencing tools, and browser extensions).Establish a new standard for how candidates discover their ideal jobs through recruiters, laying the groundwork for the next LinkedIn.Explore inventive strategies for increasing marketplace liquidity in emerging fields such as Legal, Finance, and Healthcare.About Paraform:Paraform is on a mission to modernize the fragmented hiring landscape, partnering with industry leaders like Cursor, Palantir, Windsurf, Decagon, Shopify, Coinbase, and Hightouch to attract world-class talent. Our rapid growth has seen us achieve an impressive 8× increase in revenue last year.As the first comprehensive AI recruiting marketplace, we connect companies with thousands of specialized recruiters and AI agents, ensuring a faster and more accurate hiring process.Our goal is to make hiring efficient, reliable, and scalable for every organization globally.

Join the Beam Team!At Beam, we are revolutionizing the construction industry by eliminating the inefficiencies caused by excessive paperwork, tedious administrative tasks, and inadequate financial tracking. Our innovative software and financial tools empower builders across America, allowing them to concentrate on their core strengths.Our cutting-edge product integrates fintech and artificial intelligence into construction workflows, enhancing everything from project estimations to bill payments and expense management. This approach not only boosts efficiency but also enables a greater number of projects to commence successfully.Backed by renowned investors like Accel, Zigg, and Susa, our dynamic team operates from a stunning office in San Francisco’s Financial District. Our members hail from prestigious companies such as Stripe, Pipe, Traba, and Fieldwire.

Join Juicebox as a Software EngineerAt Juicebox, we are dedicated to empowering teams to overcome the challenges of talent acquisition.In today’s AI-driven world, human creativity is a priceless asset. In the competitive recruitment landscape, it's crucial to be proactive.Our platform is trusted by innovators at Ramp, Perplexity, and top AI laboratories, alongside over 3,000 clients ranging from dynamic startups to Fortune 500 giants.With a remarkable growth trajectory, having surpassed $10M in ARR with over 20% monthly growth, Juicebox is recognized as one of the fastest-expanding AI SaaS companies globally.We have successfully secured $36M in funding, including a notable $30M Series A led by Sequoia Capital, with participation from Coatue, NFDG, Lux Capital, Y Combinator, and BOND Capital.Your Role: As a Software Engineer, you will significantly influence our engineering strategies, collaborating closely with founders on critical inquiries such as:How can we enhance the ranking of profile results?What innovative filters or data sources can we integrate into our search engine?How can we ensure an exceptional user experience within the first five minutes of joining Juicebox?You will be responsible for designing, developing, and deploying product features end-to-end, many of which will leverage Large Language Models (LLMs).Recent initiatives have included fine-tuning models to extract pertinent insights from user profiles and establishing feedback loops to enhance search queries.Our technology stack features Next.js + React, Node.js, OpenSearch (Elasticsearch), AWS SQS, Spark, and various inference providers and LLMs.About YouYou have experience building projects from the ground up—whether a startup, significant project, or feature.You thrive in fast-paced environments and take ownership of your projects.You are hands-on, swift in execution, and learn best through practical application.You have demonstrated excellence in your education, work history, or in projects you've undertaken.You are willing to take calculated risks.You possess familiarity with our core technology stack: Next.js, AWS, etc.