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Supply Chain Manager at Grab | Singapore

GrabSingapore
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Essential Skills and Experience RequiredA minimum of 6-8 years of experience in supply chain management, logistics, or operations, with relevant experience in cold chain or cross-border supply chain management. In-depth knowledge of warehousing, transportation, and last-mile logistics. Proven expertise in managing 3PL/4PL providers, distribution centers, and fleet operations. Familiarity with supply chain technologies: WMS, TMS, demand forecasting tools, and route optimization systems. Demonstrated success in leading process improvements and cost-efficiency initiatives. Ability to apply AI-driven insights to achieve operational excellence. Exceptional stakeholder management skills; capable of collaborating effectively with partners, suppliers, and cross-functional teams.

About the job

Explore the Opportunity

Join us as a Supply Chain Manager, where you will architect, oversee, and enhance the supply chain operations pivotal to our GrabMart business. This role is dedicated to ensuring consistent product availability, optimizing warehousing and distribution, and facilitating seamless collaborations with retail partners and logistics providers.

You'll collaborate closely with suppliers, retail partners, and third-party logistics (3PL) firms, alongside our internal operations, technology, and category teams, to create a cost-effective, scalable, and customer-centric supply chain across Southeast Asia.

This position reports directly to the Head of Supply Chain at our Grab One North Office.

Your Key Responsibilities

Fulfillment & Warehousing

  • Oversee distribution centers (DCs) and manage partnerships with third-party logistics (3PL) providers.
  • Ensure prompt inbound processes, efficient picking/packing, and accurate dispatch.
  • Continuously enhance warehouse operations through AI-driven automation and robotics to minimize lead times and errors.

Last-Mile Delivery

  • Drive innovation in fleet operations, including management of our own fleet, gig riders, electric vehicles (EVs), and autonomous delivery initiatives.
  • Utilize AI-powered routing and delivery models to ensure economical and reliable service.

Scalability & Partnerships

  • Identify and cultivate regional joint ventures and logistics partnerships to facilitate market entry and growth.
  • Develop a robust partner ecosystem encompassing 3PLs, 4PLs, and fleet operators.

Demand Forecasting & Inventory Planning

  • Implement AI-based forecasting models to anticipate demand trends and maintain optimal inventory levels.
  • Aim to reduce stockouts and excess inventory, achieving a balance between customer satisfaction and working capital efficiency.

Innovation & Continuous Improvement

  • Introduce novel fulfillment strategies (e.g., dark stores, micro-fulfillment centers).
  • Integrate technologies such as WMS, TMS, AI-driven demand planning, and warehouse automation.
  • Strive for cost efficiencies while upholding service excellence.

Performance Metrics & Analytics

  • Establish and monitor KPIs: order fill rate (OFR), on-time delivery, cost per order, and inventory turnover.
  • Leverage data insights to refine supply chain designs and operations.

About Grab

About GrabGrab is the premier superapp in Southeast Asia, dedicated to enhancing your daily life through various services. From convenient food delivery to seamless financial management and transportation solutions, we empower individuals in the region with our technology and AI-driven services. At Grab, we believe that purpose fuels joy and habits cultivate excellence as we strive to economically empower everyone with heart, hunger, honor, and humility.

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