About the job
An exciting opportunity has emerged for a Studio Administrator to join our dynamic team at epropservicesplc. In this pivotal role, you will collaborate with the Admin team leader to deliver exceptional and proactive administrative support. Your contributions will play a key role in ensuring our operations run seamlessly.
Key Responsibilities
- Efficiently process and coordinate orders for individual products and packages.
- Collect and review content from agents within deadlines and ensure it is directed to the appropriate department for processing.
- Handle telephone inquiries professionally, addressing issues and escalating them as necessary.
- Manage customer expectations while effectively communicating with key stakeholders.
- Maintain organized filing systems.
- Proofread documents for accuracy and clarity.
- Oversee the maintenance of databases and records.
- Prioritize workload to meet service level agreements efficiently.
- Prepare new member packs and associate certificates.
- Order and package stock supplies.
- Review invoices in collaboration with the Finance team.
Multi-skilling
- Assume responsibility for becoming proficient in all departmental areas, enabling team members to support each other as needed.
- Engage in learning opportunities outside your department to facilitate coverage when required.
- Assist in other business areas as necessary, which may involve occasional travel to other company locations.
Continuing Personal Development
Actively participate in:
- Fostering a collaborative team environment that promotes mutual support.
- Encouraging continuous professional development across the team.
- Regular one-on-one sessions and performance review meetings with the Team Leader.
Skills, Knowledge, and Experience Required
Essential
- Proficient IT skills, including Word, Excel, PowerPoint, and other relevant software.
- Strong communication skills, both verbal and written.
- Excellent organizational abilities with a keen eye for detail.
- A collaborative team player who is also capable of taking initiative.
Desirable
- Previous experience in the Property or Print industry.

