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Experience Level
Experience
Qualifications
We are seeking candidates who possess strong communication skills, exceptional organizational abilities, and a genuine passion for supporting students in their academic journey. A background in student services or operations within an educational setting is highly desirable. Strong problem-solving skills and the ability to work collaboratively within a team are essential. Experience with administrative processes and customer service is also preferred.
About the job
Role overview
The Student Support and Operations Officer at International Business University works full-time in Ottawa, Ontario, within the Registrar Office. This position reports to the Sr. Manager Student Success and offers a salary range of $55,000.00 to $65,000.00 per year. The role is designed to support students and maintain smooth campus operations.
Key responsibilities
Act as the primary contact for students, handling both academic and administrative inquiries.
Guide students through enrollment and orientation steps, ensuring a smooth transition into university life.
Support and help organize student engagement initiatives and activities.
Manage daily campus operations, including preparing classrooms and resolving operational issues as they come up.
Work closely with student support and operations teams in Ottawa and Toronto to provide consistent service and efficient campus operations.
Position details
Full-time, indefinite term (40 hours per week)
Based in Ottawa, Ontario
Department: Registrar Office
Reports to: Sr. Manager Student Success
Salary: $55,000.00 - $65,000.00 annually
About International Business University
International Business University (IBU) is a groundbreaking institution in Ontario, recognized for its innovative approach to higher education. With a commitment to student success and industry relevance, IBU offers a unique educational experience that combines academic rigor with practical skill development.
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