Strategy & Operations Associate in the Office of the CEO

Join our dynamic team at zip as a GTM Strategy & Operations Associate focused on Business Development Representatives (BDR). In this pivotal role, you will contribute to the execution of our go-to-market strategies, driving operational excellence and supporting our sales initiatives. We are looking for a proactive individual who thrives in a fast-paced environment and is passionate about optimizing processes to enhance team performance.

About EliseAIAt EliseAI, we are revolutionizing critical sectors such as housing and healthcare. These essential services should be accessible to all, and our mission is to streamline their delivery. By embedding AI agents into current workflows, we enhance efficiency, lower costs, and elevate user experiences.Housing: Our platform transforms how renters access housing services, from apartment tours to lease signing and maintenance requests, all in one convenient location.Healthcare: We simplify the process for patients to schedule appointments, fill out intake forms, and communicate with healthcare providers, allowing them to prioritize their health over paperwork.With EliseAI, organizations minimize manual tasks, enhance accessibility, and provide a cohesive experience across vital services. We recently secured a $250 million Series E round led by Andreessen Horowitz to further accelerate our mission.About The RoleWe are seeking a GTM Strategy & Operations Senior Associate who will spearhead projects and glean strategic insights that drive growth. This role transcends traditional operations; we want someone who is eager to engage with customers, understand value drivers, and collaborate closely with sales, product teams, and leadership to scale successful initiatives. You will play a pivotal role in how we position, market, and deliver our products.This position is perfect for someone with a background in consulting or high-performance strategy, ready to take charge of results rather than just advising. You will have the opportunity to act swiftly, work across departments, and impact everything from sales strategies to customer expansion and enterprise pricing.Key RequirementsAnalyze customer conversations, win/loss trends, competitive insights, and sales performance to identify growth opportunities.Lead and implement projects to enhance sales velocity, conversion rates, and expansion results.Collaborate with Account Executives, Customer Success Managers, and clients to refine value communication, demonstrate ROI, and differentiate from competitors.

About EliseAIAt EliseAI, we are revolutionizing critical industries such as housing and healthcare, striving to make essential services more accessible. Finding a place to live and obtaining quality healthcare should not be a struggle, yet many face challenges in securing both.Our innovative approach integrates AI agents seamlessly into current workflows, enhancing efficiency, reducing costs, and elevating the overall experience for users.Housing: We streamline the process for renters to tour apartments, sign leases, submit maintenance requests, and maintain communication with their property team, consolidating everything they need for their homes into one platform.Healthcare: We simplify appointment scheduling, intake forms, and facilitate communication between patients and providers, allowing everyone to focus on health rather than paperwork.With EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a cohesive experience across vital services. Recently, we celebrated securing a $250 million Series E round led by Andreessen Horowitz, propelling our mission forward.About The RoleWe are seeking a dynamic GTM Strategy & Operations Senior Associate to spearhead projects and deliver strategic insights that unlock growth. This role transcends traditional operations; we need an individual dedicated to understanding customer needs, driving value, and collaborating closely with sales, product, and leadership to scale successful initiatives. You will play a pivotal role in shaping our market positioning, sales strategies, and product delivery.This position is perfect for someone with a consulting or high-performing strategy background who is eager to take ownership of outcomes. You will have the opportunity to work quickly, engage across various functions, and make an impact on everything from sales strategies to customer growth and enterprise pricing.Key ResponsibilitiesAnalyze customer interactions, win/loss metrics, competitive landscape, and sales performance to identify winning strategies.Lead and implement initiatives aimed at enhancing sales velocity, conversion rates, and expansion results.Collaborate closely with Account Executives (AEs), Customer Success Managers (CSMs), and clients to improve value communication, demonstrate ROI, and differentiate from competitors.

FULL-TIME | NYC (IN-PERSON)About MomentMoment is pioneering the first operating system specifically designed for the fixed income market, which is the largest financial market globally, valued at over $150 trillion. We collaborate with major financial institutions to consolidate all fixed income operations into a single cohesive platform. Founded by former quantitative analysts from Citadel Securities and Jane Street, Moment is poised to serve financial institutions with assets exceeding $8 trillion, having launched publicly in 2024.The fixed income landscape is rapidly evolving:Electronic trading has surged, with corporate bond electronic volumes increasing tenfold over the past decade.Rising interest rates - from near zero to approximately 5% - have spurred significant demand.Financial institutions are increasingly teaming up with fintechs to modernize outdated infrastructures.Advancements in AI are facilitating workflow automation previously deemed unattainable.Despite the scale of the market, many workflows remain labor-intensive: traders navigate multiple screens, portfolio managers handle extensive spreadsheets, and critical coordination often occurs via phone or chat. Moment is redefining the automation paradigm for the industry by integrating these workflows into a unified system.We are supported by top-tier investors including Index, A16Z, and Lightspeed, having successfully raised $56 million in funding. Recently, we secured a $36 million Series B investment from Index. You can explore Bloomberg's coverage of our recent achievements here and the memo from Index detailing their investment rationale.The RoleWe are seeking an outstanding individual to join our Strategy & Operations team to assist in building and scaling our go-to-market (GTM) engine, addressing the most crucial GTM, strategy, and operational projects within the organization, and driving our next phase of growth. As we experience hypergrowth, we require a dynamic, resourceful, and high-potential individual who can help us sustain our growth trajectory while transforming the GTM and operations engine into a scalable and high-velocity machine.Although this role encompasses a broad scope, we will customize the responsibilities to align with your unique strengths, enabling you to make the greatest impact and advance your career.

Join zip as a Senior Manager of GTM (Go-To-Market) Strategy & Operations, where you will spearhead innovative strategies that drive our market presence and operational efficiency. In this pivotal role, you will collaborate with cross-functional teams to develop and implement strategic initiatives that align with our business goals.As a leader in our organization, you will be responsible for analyzing market trends, identifying growth opportunities, and optimizing our operational framework. Your expertise will help shape the future of our go-to-market efforts, ensuring we remain competitive and responsive to customer needs.

About EliseAIAt EliseAI, we are dedicated to enhancing critical industries such as housing and healthcare. Everyone deserves a home and access to quality healthcare, but these essentials are often difficult to secure. By seamlessly integrating AI agents into existing workflows, we aim to increase efficiency, lower costs, and enhance user experiences.Housing: We streamline the process for renters to tour apartments, sign leases, submit maintenance requests, and maintain communication with their property team—centralizing all their housing needs.Healthcare: We simplify the process of scheduling appointments, completing intake forms, and facilitate communication between patients and providers, allowing everyone to prioritize health over paperwork.With EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a cohesive experience across vital services. Recently, we secured a $250 million Series E round led by Andreessen Horowitz to expedite our mission.About The RoleWe are seeking a GTM Strategy & Operations Manager to redefine our go-to-market strategies within the Healthcare sector. This position is integral to the Sales team and focuses on translating customer insights and deal signals into actionable GTM strategies, systematic execution, and scalable frameworks. You will spearhead significant GTM initiatives, collaborate directly with Account Executives on active deals, and ensure our tools, data, and processes facilitate expedited sales cycles and implementation-ready agreements as we grow.Key ResponsibilitiesAnalyze customer interactions, win/loss statistics, competitive landscape, and sales outcomes to identify winning strategies, converting insights into clear GTM directives.Lead and implement cross-departmental GTM strategies that enhance sales speed, conversion rates, and deal quality throughout the Healthcare sales process.Collaborate closely with AEs to refine value propositions, measure ROI, and distinguish EliseAI in complex sales scenarios involving multiple stakeholders and established competitors.Develop and optimize GTM playbooks for sales strategy and execution, ensuring that insights translate into consistent results.Oversee and adapt Healthcare-focused GTM strategies to align with evolving market demands.

Navigating the procurement landscape for software, services, and tools has become increasingly complex, even for the most cutting-edge companies. Enterprises globally are investing over $120 trillion annually—more than 30 times the consumer e-commerce expenditures—and are more reliant on vendors to operate effectively.Founded in 2020, Zip aims to simplify this convoluted process with its dedicated procurement platform, offering an intuitive, consumer-grade user experience. In just four years, Zip has established a new industry category and emerged as a leader in the $50 billion plus Total Addressable Market (TAM). Major companies such as OpenAI, Snowflake, Anthropic, Coinbase, and Prudential trust Zip to manage billions in spending.Our team is comprised of top talent from industry-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a valuation of $2.2 billion and $370 million in funding from influential investors like Y Combinator, Tiger Global, BOND, DST Global, and CRV, we are dedicated to advancing technology, expanding into new global markets, and, most importantly, delivering exceptional value to our customers. Join our journey!

About EliseAIAt EliseAI, we are revolutionizing critical sectors such as housing and healthcare. Everyone deserves a safe place to call home and access to quality healthcare, yet these essentials can often be challenging to obtain. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, reduce costs, and elevate the overall experience for all stakeholders.Housing: Our platform simplifies the rental process by streamlining apartment tours, lease signings, maintenance requests, and communication with property teams, consolidating everything renters need into one convenient location.Healthcare: We facilitate appointment scheduling, intake form completion, and enhance patient-provider communication, allowing everyone to focus more on health and less on paperwork.With EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a cohesive experience across essential services. We recently secured a $250 million Series E funding led by Andreessen Horowitz to further accelerate our mission.About The RoleWe are seeking a GTM Strategy & Operations Manager to spearhead projects and provide strategic insights that drive growth. This role is not limited to internal operations; we are looking for someone eager to engage with customers, understand value drivers, and collaborate directly with sales, product, and leadership to enhance our market strategies. You will play a key role in shaping our product positioning, sales tactics, and delivery methods.This position is perfect for an individual with a consulting or high-performance strategy background who is ready to take ownership of outcomes rather than merely advising on them. You will have the opportunity to work swiftly, collaborate across departments, and influence everything from sales strategies to customer expansion and pricing for enterprise clients.Key RequirementsAnalyze customer interactions, win/loss patterns, competitive insights, and sales performance to pinpoint where and how we can excel.Lead and implement projects that enhance sales velocity, conversion rates, and expansion results.Collaborate closely with Account Executives and clients to refine our value communication, demonstrate ROI, and distinguish ourselves from competitors.Design and execute...

Blossom Health is hiring a GTM Sales Operations & Strategy Lead based in New York City. This role focuses on shaping sales strategy and improving how the sales team operates day to day. Role overview The GTM Sales Operations & Strategy Lead works closely with teams across the company to connect sales goals with the processes that support them. The position calls for a mix of strategic thinking and hands-on problem solving to help sales efforts run smoothly and efficiently. Collaboration Expect frequent collaboration with colleagues in different departments. Aligning sales objectives with broader operational workflows will be a key part of your work. Impact This position plays a central part in driving both efficiency and effectiveness for Blossom Health’s go-to-market approach.

MongoDB is on the lookout for a dynamic Business Operations & Strategy Associate to spearhead strategic and operational initiatives throughout the organization. In this pivotal position, you will integrate operations, analytics, finance, and product management, collaborating closely with internal stakeholders to tackle complex business challenges.We seek a proactive self-starter who excels in clear and effective communication with leadership and has the capacity to balance multiple priorities. You will drive projects from inception to completion, deliver rapid value, and thrive in a fast-paced, ever-evolving environment.This hybrid role allows for flexibility, requiring you to be in our New York City, Austin, Palo Alto, or San Francisco office approximately two to three days a week.

At MongoDB, we are looking for a dynamic Business Operations & Strategy Associate to spearhead our strategic and operational endeavors. This role positions you at the crossroads of operations, analytics, finance, and product management. You will collaborate with internal teams to tackle intricate business challenges and drive impactful solutions.The ideal candidate is a proactive self-starter who excels in clear communication with leadership while managing multiple priorities effectively. You are committed to seeing projects through from inception to completion, delivering value rapidly, and thriving in a fast-paced, challenging environment.We are particularly interested in candidates located in the New York City area, as our hybrid work model requires 2-3 days in the office each week.

Why Shiftsmart?We’re creating the future of labor. Shiftsmart is an innovative labor platform that combines comprehensive workforce management technology with a rapidly expanding global network of over 5 million flexible workers. Our mission is to offer scalable labor solutions to major corporations like Circle K, Pepsi, Dollar General, and Starbucks. By fractionalizing jobs into shifts, we enable workers to seamlessly engage with multiple companies through a digital marketplace. As one of the fastest-growing startups in the nation, we have consistently achieved 2-3x year-over-year growth since inception, securing over $120 million in funding from leading investors such as D1 Capital and Imaginary Ventures. And we’re just getting started!Our mission: To be the world's leading platform for hourly workers and businesses, promoting flexibility, choice, and upward social mobility.Join a dynamic team. This is a unique chance to be part of a rapidly scaling business that is redefining hourly labor and seizing a $2 trillion market opportunity in the U.S. alone.Ownership and impact. Collaborate with a team that supports each other's growth while building a successful enterprise that enhances flexibility and opportunities for workers worldwide.Shape your career trajectory. Experience accelerated growth and learning alongside a world-class team drawn from top tech companies like Uber, Airbnb, Google, and Amazon, as well as prestigious business schools such as Harvard Business School and Wharton.Become a master executor. We believe that #ExecutionIsBinary, and we’re committed to helping you develop this vital skill for your career and beyond.The Role: As a Strategy & Operations Associate, you will take ownership of and enhance the quality assurance processes for our Audits & Inspections marketplace. Your responsibilities will include ensuring prompt and accurate audit completions and payments while maintaining high-quality standards as we scale. You will oversee daily QA operations and identify upstream improvements to boost first-time audit pass rates and minimize manual interventions.Work Arrangement: This position is based in New York City (HQ) and typically requires 4 or more days in the office.

Role Overview runlayer is looking for a GTM Operations Specialist based in NYC. This position focuses on supporting go-to-market strategies and improving how the company approaches the market. The role centers on making operations smoother and ensuring that projects support business goals. What You Will Do Work closely with teams across the company to coordinate go-to-market efforts Analyze market trends and use findings to inform process improvements Refine internal processes to support stronger market presence and better results Help align operational activities with broader business objectives

Join Our Mission at LegoraAt Legora, we are committed to revolutionizing the legal industry. We collaborate closely with legal professionals to create solutions that truly meet their needs, ensuring our technology is built for and with them. Our AI-driven workspace not only accelerates workflows but also enhances the quality of legal inquiries and insights. We challenge the norms of legal technology every day, creating intelligent solutions that simplify complex processes. From analyzing vast amounts of legal documents in moments to designing workflows in partnership with industry leaders, we are making the extraordinary possible.Trusted by prestigious firms such as Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters across 40+ countries, we are on a rapid growth trajectory, continually iterating and scaling our operations.When you become a part of Legora, you join a team that believes in excellence and collaboration. We empower legal professionals with technology that understands their unique challenges. If you are passionate about innovation, working with talented individuals, and driving transformation in a critical field, we welcome you to join us in shaping the intelligent future of law.About the RoleWe are seeking a Senior Analyst to enhance and scale our revenue operating model. This position operates at the convergence of Sales, Customer Success, Marketing, and Finance, focusing on revenue planning, performance analysis, and process design to ensure growth is predictable, measurable, and sustainable.The ideal candidate is highly analytical, has a commercial mindset, and approaches challenges through a systems and data-driven lens.Your ResponsibilitiesRevenue Forecasting & PlanningAssist in weekly and monthly forecasting processesEnhance forecast accuracy and conduct variance analysisDevelop and maintain pipeline coverage and capacity modelsCollaborate with Sales and Finance teams on quarterly and annual planningContribute to reporting for board and executive managementRevenue Performance AnalysisAnalyze revenue performance and trends to inform strategic decisionsIdentify opportunities for process improvementsWork with teams to ensure alignment on revenue goals

Join Roam as a dynamic and motivated GTM Sales Associate, where you'll be instrumental in expanding our listing agent pipeline and driving revenue growth. As a pivotal member of our go-to-market team, you will significantly influence our scaling efforts nationwide.In this role, you will proactively connect with potential listing agents through various channels—calls, emails, and in-person meetings—to establish trust, comprehend their requirements, and present Roam’s distinctive value proposition. You will manage a high-volume pipeline and collaborate closely with various teams across the organization to enhance our customer engagement strategies.We value diverse backgrounds and believe that exceptional teammates come from various experiences. If you are passionate about building innovative solutions, enjoy assisting others, and thrive in fast-paced environments, we encourage you to apply, even if you don’t meet every single requirement.

About FinchAt Finch, we are committed to ensuring that every American household has access to legal counsel during life's critical moments. Our mission is to create an infrastructure that radically enhances access to justice. Through innovative automation in consumer law, particularly in personal injury, we prioritize our clients' needs.Since our inception in April, we have experienced remarkable growth, expanding our operations tenfold and now supporting pre-litigation processes for leading law firms nationwide. By integrating skilled professionals with specialized AI capabilities, we efficiently manage intake, claim initiation, medical records processing, lien oversight, and other vital tasks.Supported by investors like Sequoia and Redpoint, along with the founders and CEOs of transformative companies such as DoorDash and Ironclad, we are fundamentally reshaping how legal services are delivered to everyday Americans. We are on the lookout for outstanding operators to join our team and help scale our operations across the country.This RoleWe are seeking a Go-To-Market (GTM) Strategy & Operations Specialist to assist in designing, scaling, and optimizing the systems that drive our growth. This role sits at the crossroads of revenue generation, product development, and strategic planning—addressing pivotal questions such as: Where should we expand next? What strategies will secure our success? How can we accelerate our progress?You will collaborate closely with the CEO, Sales, and Product teams to transform insights into actionable strategies that enhance Finch's market approach, boost revenue, and strengthen relationships with our key customers.This position is ideal for individuals who excel at solving intricate challenges, thrive on customer engagement, and desire a firsthand experience in scaling a transformative company from the ground up.Key ResponsibilitiesLead strategic projects that have a significant impact—ranging from product launches to pricing strategies and GTM experiments that explore new market opportunities.Collaborate with our sales leadership and major clients to identify new revenue streams, influence product direction, and convert insights into concrete actions.Architect and refine Finch’s growth mechanisms—aligning personnel, processes, and data to facilitate predictable revenue and scalable operations.Develop systems that underpin our growth narrative—creating dashboards, metrics, and feedback loops that make growth quantifiable and replicable.Engage cross-functionally with Sales, Marketing, and Product teams to ensure alignment in strategy execution and that all teams are working towards unified goals.Clarify complex challenges—distilling ambiguous issues into clear, actionable plans that drive results.

About EliseAIEliseAI is on a mission to transform vital sectors such as housing and healthcare. We believe that securing a place to live and accessing quality healthcare should be straightforward for everyone. By leveraging AI agents, we enhance existing workflows, boost efficiency, lower costs, and enrich the overall experience for users.Housing: Our platform streamlines the rental process, making it easier for tenants to tour apartments, sign leases, manage maintenance requests, and communicate effectively with property management—all from a single interface.Healthcare: We simplify the healthcare journey by facilitating appointment scheduling, streamlining intake forms, and enhancing communication between patients and providers, allowing everyone to prioritize health over paperwork.At EliseAI, organizations can minimize manual tasks, enhance accessibility, and deliver a cohesive experience across essential services. Recently, we secured a $250 million Series E funding led by Andreessen Horowitz, which will help us accelerate our mission.About The RoleWe are seeking a Senior Associate for Strategy & Operations within our housing division. This role involves supporting high-impact projects that drive growth and scalability throughout the organization. Ideal candidates will thrive in uncertain environments, enjoy cross-department collaboration, and take ownership of results. You will collaborate closely with Sales, Product, Customer Success, and Engineering teams to tackle critical challenges—whether it’s enhancing our market approach, refining client onboarding processes, or developing internal systems that promote smarter operations.Key ResponsibilitiesLead strategic projects across the customer lifecycle, from enhancing sales performance and developing pricing strategies to optimizing implementation and post-sale support.Assess client workflows and usage metrics to uncover automation opportunities, promote deeper product adoption, and achieve better outcomes.Collaborate with Sales, Product, and Customer Success teams to refine our value proposition and delivery methods for customers.Create internal processes and playbooks to facilitate scaling across sales, onboarding, support, and customer expansion.Engage with leadership to...

Join the Founding Operations TeamAt Spur, we are revolutionizing the software testing industry with cutting-edge AI solutions and an unwavering dedication to customer satisfaction. Established by Yale graduates with experience from Figma and DeepMind and supported by top-tier investors like Y Combinator, First Round Capital, Neo, Pear VC, and Conviction, Spur is redefining quality assurance from the ground up. We empower some of the world’s fastest-growing engineering teams to elevate their development speed and improve user experiences.As our inaugural Operations team member, you will collaborate directly with our CEO and co-founders, taking the lead on impactful projects across marketing, sales, and go-to-market (GTM) strategies. This is a unique opportunity to shape Spur's daily operations and gain invaluable insights into launching a thriving startup. Key ResponsibilitiesEnhance Spur’s Brand Voice: Cultivate and expand our presence on LinkedIn and Twitter by crafting compelling narratives that engage our target audiences.Implement Go-To-Market Strategies: Collaborate closely with the CEO to execute strategic initiatives and monitor progress in customer acquisition.Fuel the Sales Pipeline: Identify, qualify, and nurture high-potential leads, facilitating Spur's transformation of interest into measurable impact.Manage Operations Seamlessly: Organize events, coordinate logistics, and ensure Spur presents itself impeccably at conferences and networking events.Create Marketing Collateral: Collaborate with our design team to produce sales presentations, marketing materials, and internal documentation that align the team. Ideal Candidate ProfileComfortable with Uncertainty: You thrive in the process of building something from scratch and enjoy navigating through unknown challenges.Strategically Inquisitive: You actively seek ways to enhance operational efficiencies and improve the team's external representation.Skilled Storyteller: You have a talent for crafting engaging content, whether for social media or presentations.Passionate about Community Building: You derive energy from connecting people and fostering supportive environments.Proficient in Execution: You are organized, driven, and skilled in transforming ideas into actionable steps. Preferred QualificationsBonus Points: Experience in startup environments, familiarity with software testing, or a background in marketing/sales would be advantageous.

Blossom Health is seeking a GTM Revenue Operations Lead based in New York City. This position plays a central part in shaping the company’s growth and supporting operational improvements across the business. Role overview The GTM Revenue Operations Lead oversees revenue operations and works closely with multiple teams to keep the go-to-market strategy coordinated and efficient. This role focuses on optimizing processes that impact revenue and on supporting scalable growth initiatives. What you will do Collaborate with cross-functional teams to align on go-to-market plans Analyze and improve revenue generation processes Support efforts to enhance the customer experience Apply strategic and analytical thinking to drive operational excellence Location This role is based in New York City.