Strategy and Operations Lead

Role overview modal is hiring a Compute Strategy & Operations Lead in New York. This role shapes how the company approaches cloud computing and streamlines operational processes. The position focuses on improving compute capabilities and supporting technology goals across the business. What you will do Work with teams across the company to design and execute compute strategies that fit business needs Review current operations and spot areas where efficiency or scalability can improve Lead projects that boost performance and help modal stay competitive in cloud technology Who succeeds in this role Strong background in cloud computing strategy and operations Experience leading process improvements and driving technical initiatives Comfortable collaborating with multiple teams and stakeholders

About ClarionAt Clarion, we believe that accessing healthcare should be seamless. Patients often face challenges like long wait times and overwhelming administrative tasks, leading to burnout among medical staff and significant revenue losses for clinics. We recognize this as a capacity issue rather than a failure in care.Our mission at Clarion is to tackle this issue head-on. We leverage advanced AI technology to enhance the patient experience, managing everything from appointment scheduling to referrals and prescription refills. Our AI solutions not only simplify complex workflows but also provide a friendly, human-like interaction that patients appreciate.With substantial backing of $5.5M from notable investors like Accel, Y Combinator, and Sequoia (Scout), and a founding team with extensive healthcare expertise, we are quickly advancing our goals to ensure that every patient receives timely care.

About Alpaca HealthAt Alpaca Health, we empower clinicians to become entrepreneurs in the field of autism care. Our mission is to transition the power in healthcare from large, consolidated entities back to individual clinicians.We provide innovative AI-powered software, payer contracting, and comprehensive back-office infrastructure to help clinicians successfully launch and scale their own clinics. Our commitment is to tackle complex operational challenges that are crucial for families.We are rapidly expanding into new states and have raised over $14 million from prominent early-stage investors, including Core Innovation Capital, Adverb Ventures, and South Park Commons. Our growth trajectory is impressive, serving hundreds of patients while achieving a 30% month-over-month growth rate. Role: Strategy and Operations LeadWe are seeking a Strategy and Ops Lead who can navigate the complexities of insurance processes. In this role, you will transform disorganized insurance feedback into streamlined processes and scalable systems, bridging operations and product to leverage technology for standardizing workflows and enhancing execution reliability.Ideal candidates will be detail-oriented, finding intrigue in unusual edge cases rather than being deterred by them.What You’ll DoManage Prior Authorization OperationsOversee daily workflows for prior authorizations across various providers and payers, partnering with them to resolve issues and ensure timely submissions and approvals.Enhance the Prior Authorization SystemCollect and analyze provider feedback to pinpoint process failures, translating insights into product and workflow enhancements that boost approval rates and processing speed.Standardize Payer RequirementsDevelop and maintain an organized repository for payer-specific documentation requirements, continuously refining standards to minimize denials and rework.Oversee Reassessments and Authorization TimelinesMonitor authorization periods and reassessment deadlines for patients, ensuring proactive renewals to avoid gaps in care and revenue loss.Research Complex Payer PathwaysExplore and operationalize single case agreements and out-of-network billing strategies, crafting playbooks for unique cases and non-standard payer situations.

At Prosper Health, we are dedicated to enhancing the well-being of autistic and neurodivergent adults by providing accessible mental health services that truly make a difference.With autism diagnoses skyrocketing over fivefold in the last quarter-century, autistic adults have often been neglected, resulting in serious challenges including elevated rates of mental health issues and reduced life expectancy. Prosper aims to rectify this situation.We specialize in delivering tailored mental health services that are insurance-covered, having supported tens of thousands in obtaining autism diagnoses, connecting with neurodivergent-affirming therapists, and fostering community connections. Our results surpass traditional care with significantly better outcomes in mood, anxiety, and overall quality of life.Experiencing rapid growth, Prosper is expanding at three times the rate annually, achieving mid-double-digit millions in revenue with a thriving community of thousands of active clients and over 400 clinicians. Join our mission-driven team as we create something unprecedented for autistic and neurodivergent adults.The RoleWe are seeking a Clinical Strategy and Operations Lead to take charge of Prosper Health’s assessment business from start to finish.Our autism assessment process has revolutionized the diagnostic journey for neurodivergent adults by making high-quality evaluations accessible at scale. This process is crucial for our clients, and you will ensure we maintain the highest clinical standards while scaling operations.Assessments play a critical role in our business and serve as a key strategic differentiator. In the coming years, we aim to scale our operations from thousands to hundreds of thousands of assessments while enhancing clinical quality and setting our clients up for success.In this role, you will collaborate closely with both company and clinical leadership to drive the success of the assessment business by expanding the range of conditions we assess, improving psychologist support, reinforcing clinical quality systems, streamlining assessment processes, and establishing the necessary infrastructure for a rapidly expanding clinician network.

As the People Strategy & Operations Lead at Garage, you will be at the forefront of shaping our organizational culture and enhancing employee engagement. This leadership role is pivotal in developing and executing strategic initiatives that align with our people goals. You will collaborate closely with senior management to design and implement programs that foster a positive work environment, enhance talent acquisition, and promote professional development.

Join Verkada as the Sales Strategy & Operations Lead for our Enterprise team, where you will play a vital role in shaping our sales strategy and driving operational excellence. In this dynamic position, you will collaborate closely with cross-functional teams to identify opportunities for growth, streamline processes, and enhance our sales initiatives. Your analytical mindset and strategic approach will be instrumental in executing our vision and achieving ambitious targets.

As an Enterprise Delivery Lead specializing in Strategy & Operations at superdial, you will play a pivotal role in driving the success of our projects. Your expertise in managing enterprise-level delivery will ensure that our operational strategies are effectively implemented to meet client expectations and enhance overall business performance.You will collaborate closely with cross-functional teams, leveraging your analytical skills to identify opportunities for improvement and streamline operations. Your leadership will guide the team in delivering high-quality solutions, ensuring alignment with organizational goals.

Pinterest is a platform where millions discover creative ideas and capture memorable moments. The team behind Pinterest works to inspire innovation, support growth, and encourage employees to build careers that align with their ambitions. Diversity, flexibility, and a collaborative approach to problem-solving are valued throughout the company. AI is integrated into many aspects of Pinterest’s work, serving as a creative partner and expanding what’s possible for both users and employees. The hiring process places emphasis not only on technical knowledge, but also on how candidates approach challenges and explain their thinking. More information about Pinterest’s philosophy on AI in hiring can be found here. Role overview The Senior Sales Strategy and Operations Lead partners closely with advertising sales leaders to drive business performance. This position sits within the Sales Strategy & Operations (SS&O) team, which focuses on strategic planning, analytics, and operational effectiveness. The team’s work helps the sales organization make informed decisions, operate efficiently, and achieve revenue growth. This role involves leading initiatives across sales strategy, business performance, planning, and execution. Responsibilities include providing in-depth analysis, developing clear recommendations, and ensuring strong operational follow-through. The Senior Lead tracks key metrics, identifies risks and opportunities, and helps the team stay accountable for monetization targets. What makes a strong fit This position is ideal for someone with strong analytical skills who can navigate ambiguity and shift comfortably between long-term strategy and daily operations. Location This role is based in San Francisco, CA or New York, NY.

Collaboration Fuels Innovation. Join Roku: Revolutionizing Television ViewingAs the leading TV streaming platform across the U.S., Canada, and Mexico, Roku is on a mission to transform how the world watches TV. We pioneered the streaming revolution and strive to connect consumers with the content they cherish, empower content creators to engage vast audiences, and offer advertisers unique tools for consumer engagement.From day one at Roku, you’ll be an integral part of our team. This is a fast-paced, growing public company where every voice matters. You will have the opportunity to delight millions of viewers worldwide while gaining valuable experience across a multitude of disciplines. About Our TeamThe Ad Product Strategy & Operations (PS&O) team at Roku plays a crucial role in bridging strategy and execution within our Ad Product division. Collaborating closely with product managers and cross-functional teams, we enhance decision-making, ensure product launch readiness, and operationalize our product strategy across the advertising portfolio. We focus on delivering clarity, scalability, and alignment from roadmap planning to launch execution while working closely with commercialization partners to effectively introduce new products and solutions to market. About This RoleWe are seeking a PS&O Lead with expertise in performance advertising to steer product strategy through market analysis, competitive insights, and go-to-market execution for Roku's expanding performance advertising sector. You will create and implement scalable frameworks aimed at driving revenue growth across our performance and growth advertising portfolio, ensuring robust alignment among product, sales, and legal teams. As a strategic partner, you will identify and resolve systemic challenges, workflow inefficiencies, and operational gaps that impede our roadmap and market readiness.The ideal candidate has experience building or scaling performance advertising products in a digital platform setting, with familiarity across outcome-based buying systems, including cost-per-action bidding, conversion optimization, audience targeting, and measurement.

Blossom Health is hiring a GTM Sales Operations & Strategy Lead based in New York City. This role focuses on shaping sales strategy and improving how the sales team operates day to day. Role overview The GTM Sales Operations & Strategy Lead works closely with teams across the company to connect sales goals with the processes that support them. The position calls for a mix of strategic thinking and hands-on problem solving to help sales efforts run smoothly and efficiently. Collaboration Expect frequent collaboration with colleagues in different departments. Aligning sales objectives with broader operational workflows will be a key part of your work. Impact This position plays a central part in driving both efficiency and effectiveness for Blossom Health’s go-to-market approach.

About Pinterest Pinterest inspires millions worldwide to discover new ideas, imagine possibilities, and create lasting memories. The platform’s mission is to help people shape a life they love, powered by the creativity and dedication of its team members. Pinterest values innovation, personal growth, and diverse experiences. The company offers flexibility through its PinFlex approach, supporting employees in doing their best work. AI plays a central role at Pinterest, enhancing creativity and impact across teams. The interview process includes a focus on how candidates work with AI and approach collaboration. More about this philosophy can be found here. About the Sales Strategy & Operations Team This team drives sustainable revenue growth for Pinterest by applying data-driven insights to business decisions. Their work shapes high-impact strategies and is visible to senior leadership. Role Overview: Sales Strategy & Operations Lead – Consumer Packaged Goods Based in New York, NY, this position reports to the Senior Director for North America Enterprise Sales. The role partners closely with the VP of North America Enterprise Sales, focusing on the Consumer Packaged Goods (CPG) sector. The lead will develop and execute strategies that accelerate growth in this key vertical. Key Responsibilities Work with CPG Enterprise sales leadership to define and implement initiatives that improve revenue, sales productivity, and operational efficiency. Deliver actionable insights using both quantitative and qualitative data to inform sales priorities, and track progress on these initiatives. Lead ongoing business analysis related to revenue and operational performance.

About UsAt Verve Group, we are revolutionizing the advertising landscape by creating a more efficient, privacy-centric ecosystem for buying and monetizing advertising. Our innovative blend of demand and supply technologies seamlessly integrates data, media, and technology to drive results and growth for both advertisers and publishers across all screens and locations. With a global footprint of 30 offices, we proudly serve over 90 of the top 100 advertisers in the United States and collaborate with 4,000 publishers worldwide. Discover more about our cutting-edge solutions at www.verve.com.Role OverviewAs the Strategy & Operations Lead, you will play a pivotal role in bridging the gap between strategy and execution, working closely with the Chief of Staff and leadership team to translate key priorities into measurable outcomes. You will orchestrate essential planning cycles, including quarterly OKRs, performance reporting, and initiative tracking, while leading impactful cross-functional projects from conception to delivery.Your insights will enhance decision-making speed by compiling inputs and crafting clear materials that facilitate alignment among stakeholders. Collaborating with teams across go-to-market, product, and revenue, you will ensure that our strategies are effectively implemented and aligned with our corporate objectives.This position will also involve identifying operational inefficiencies and partnering with functional leaders to design scalable processes, while monitoring progress on key initiatives to maintain commitment and momentum throughout the organization.

Rockstar is seeking a passionate and innovative leader to join a prominent digital healthcare company dedicated to enhancing support for neurodivergent adults in their care, community, and daily lives. This organization is highly ambitious and mission-driven, emphasizing first-principles thinking, a meritocratic culture, and providing individuals with genuine ownership and responsibility. With a streamlined structure and a remote workforce, they can operate swiftly while upholding exceptional clinical standards within a nurturing and considerate environment.The RoleThe Strategy & Operations Lead will oversee the entire assessment business, playing a crucial role in the company's mission. Their autism assessment initiative has revolutionized diagnostic processes for neurodivergent adults, making high-quality evaluations widely accessible. As a pivotal moment for clients, the Lead will ensure the delivery of an outstanding experience that adheres to the highest clinical standards as the company scales.Assessments are a primary driver for the company and a significant strategic advantage. Over the next few years, the organization aims to expand from thousands to hundreds of thousands of assessments annually while enhancing clinical quality and efficacy, setting clients up for success.The Lead will collaborate closely with both organizational and clinical leadership to foster the ongoing success of the assessment business. Responsibilities include broadening the range of conditions assessed, improving psychologist support, reinforcing clinical quality systems, optimizing assessment efficiency, and establishing the necessary infrastructure to accommodate a rapidly growing clinician network.Your ResponsibilitiesOversee the operational performance of the assessment function, managing the delivery model, monitoring outcomes, and driving continuous improvement.Lead strategic initiatives that further the clinical mission, including cross-functional projects that expand clinical offerings, reduce assessment cycle times, and enhance post-assessment recommendations and support.Define and implement scalable clinical quality measures in collaboration with clinical leadership, transforming clinical standards into quantifiable processes and frameworks.Develop systems that facilitate clinical scaling, documenting successful practices, designing repeatable workflows, and implementing operational infrastructure to support growth.Guide and align a team of clinical experts, serving as a vital operational bridge across the organization while establishing clear priorities and rhythms for the clinical team.

Join Laurel as the Revenue Strategy & Operations Lead and Chief of Staff to the Chief Revenue Officer (CRO). In this pivotal role, you will be responsible for guiding the strategy and operations that drive revenue growth, ensuring alignment across teams and delivering exceptional results. You will collaborate closely with the CRO to implement initiatives that optimize revenue performance, analyze market trends, and develop actionable insights.

About the Role:As the Compute Engineering Lead, you will address one of our most significant challenges: enhancing performance. Our users appreciate Hex's robust platform for complex data applications, yet they seek faster execution. You will spearhead initiatives to refine our compute architecture while preserving the flexibility and power that distinguishes Hex.Leading a team of experts, you will guide our performance investments, solidify our foundational architecture, and strive towards an ambitious vision where performance becomes a competitive edge in the market.What You Will Do:Design and implement an architecture tailored for multimodal workflows, ensuring it retains the beloved features of Hex while optimizing performance across diverse data scales.Identify and analyze performance bottlenecks in detail, leading the team to consistently achieve measurable enhancements.Establish data-driven metrics to set performance targets and track progress.Deliver significant projects incrementally with seamless customer rollouts, maintaining high execution standards.Create appropriate abstraction layers that empower teams to tackle performance issues effectively with clear guarantees.Integrate compute initiatives with cross-team plans to amplify the impact of new product development.Collaborate with field teams to leverage our unique architecture as a competitive advantage.Inspire confidence across the organization in our compute strategy and clearly communicate its importance.

About Sailor HealthSailor Health is dedicated to addressing the mental health crisis that affects older adults. In the United States, this demographic faces the highest suicide rates among any age group, yet they receive the least amount of mental health care. By 2030, over 65 million seniors will comprise nearly a quarter of the U.S. population, presenting one of the most significant challenges in healthcare.Sailor is innovating a healthcare platform designed to support happier aging. Our services connect older adults with top-tier therapists and AI-assisted care agents, all covered by Medicare. Our AI-driven operating system facilitates smooth care coordination, immediate clinical insights, and streamlined insurance billing, allowing therapists to focus more on providing compassionate care.We are rapidly expanding and have partnered with Medicare to deliver affordable and high-quality psychotherapy to hundreds of patients. We take pride in the support of esteemed founders from Ramp, Nourish, Headway, Charlie Health, and Spring Health.⭐ About the RoleLocation: New York City, in office, 5 days a week.We are seeking a Strategy & Operations Lead / Associate to join our core team at Sailor Health. This role offers a unique chance to collaborate with the founders in developing the essential framework for care delivery. You will be instrumental in shaping Sailor's growth across operations, clinical delivery, and product development. Your responsibilities will include designing workflows, managing complex cross-functional projects, and enhancing operational excellence at scale. If you are passionate about creating impactful solutions in a fast-paced environment, we want to hear from you. Your Key ResponsibilitiesScale care delivery 10x: Build and refine workflows to guarantee that every patient and therapist enjoys a 10/10 experience. You will lay the groundwork for enhancing clinical outcomes and ensuring that patients receive timely, consistent, and compassionate care.Own key operational metrics: Manage critical operational indicators such as retention, Net Promoter Score (NPS), and clinical outcomes.Launch our operations system: Establish Key Performance Indicators (KPIs) and reporting systems to monitor program adoption, retention, and overall impact.Collaborate on product roadmap: Partner with engineering and design teams to transform frontline insights into product features that enhance care coordination, therapist tools, and patient engagement.

The City of New York is seeking a dedicated and detail-oriented Computer Associate for our Operations team. This role is crucial in ensuring the smooth functioning of our computer systems and supporting various operational needs across departments.

Garner Health seeks a Senior Strategy & Operations Manager based in New York City. This position leads major projects aimed at improving how the company operates and delivers results. Role overview The Senior Strategy & Operations Manager partners with teams throughout Garner Health to identify areas for improvement and implement solutions that drive growth and efficiency. The work centers on both shaping strategy and ensuring strong execution across departments. Key responsibilities Lead strategic initiatives to enhance company operations Collaborate with cross-functional teams to identify and act on opportunities for improvement Develop and implement solutions that support organizational growth Location This role is based in New York City, New York.

Join via as the Principal of Strategy & Operations in our Global Operations team. In this pivotal role, you will be instrumental in driving strategic initiatives that enhance our operational efficiency and effectiveness. You will collaborate with cross-functional teams to develop and implement strategies that optimize our global operations, ensuring that we meet our business objectives and deliver exceptional value to our clients.