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Strategic Solutions Engineer

AcuityMDBoston or Remote
Remote Full-time $225K/yr - $275K/yr

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Team MissionAt AcuityMD, we are dedicated to cultivating our solution engineers as strategic partners to our clients and prospects. Our team is committed to building a comprehensive understanding of AcuityMD's products and services while keeping abreast of the latest trends in the medical device industry. We prioritize long-lasting customer relationships by addressing their unique needs and collaborating with cross-functional teams to identify new opportunities, enhance processes, and improve product offerings. We advocate for the power of data-driven insights, educating clients on how AcuityMD's platform can revolutionize their operations. We uphold the highest standards of professionalism, ethics, and integrity in all interactions. ResponsibilitiesEngage with customers to identify their business challenges and technical requirements. Create and present customized AcuityMD solutions that meet customer needs and highlight the value of our products and services. Work alongside the Sales team to devise account strategies and drive the sales process. Provide impactful product demonstrations, proofs of concept, and presentations that showcase the benefits of AcuityMD's solutions. Address technical inquiries, RFIs, and RFPs with comprehensive functional and technical solutions. Share insights with Product, Engineering, and Marketing teams regarding customer needs, industry trends, and competitive landscapes to foster innovation and enhancement of our offerings. Participate in industry events and conferences to represent AcuityMD and expand professional networks.

About the job

Strategic Solutions Engineer

AcuityMD is an innovative software and data platform that accelerates the accessibility of medical technologies. Our mission is to empower MedTech companies with insights into product usage, customer variations, and opportunities that enable physicians to enhance patient care. With approximately 6,000 new medical devices approved by the FDA each year, our platform streamlines the process of connecting these advancements to physicians, ultimately improving patient outcomes with cutting-edge technology. We are proudly backed by leading investors including Benchmark, Redpoint, ICONIQ Growth, and Ajax Health, positioning us as a rapidly scaling high-growth SaaS company.

As a Strategic Solutions Engineer at AcuityMD, you will play a pivotal role in advancing the sales process through your technical expertise, delivering customized solutions, and ensuring customer satisfaction. Collaborating closely with the Sales team, you will assess customer needs and provide engaging demonstrations of AcuityMD's offerings. Utilizing a consultative approach, you will analyze both business and technical requirements and propose effective implementation strategies for AcuityMD's solutions.

About AcuityMD

AcuityMD is dedicated to transforming the MedTech landscape by providing an intuitive platform that connects medical technology innovations with healthcare professionals. We strive to empower our partners with the knowledge and tools they need to enhance patient care through effective data utilization and strategic insights. Our commitment to excellence is reflected in our rapid growth and the strong support of our esteemed investors.

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