About the job
At Cresta, we are dedicated to transforming every customer interaction into a strategic advantage by harnessing the full capabilities of the contact center. Our innovative platform merges advanced AI with human expertise, enabling contact centers to uncover valuable customer insights, streamline conversations, and enhance operational efficiency, thereby empowering teams to operate more effectively. Originating from the esteemed Stanford AI lab, Cresta is co-founded by Sebastian Thrun, the visionary behind Google X, Waymo, and Udacity. Our leadership team also includes CEO Ping Wu, co-founder of Google Contact Center AI and Vertex AI, along with Tim Shi, an early member of OpenAI.
We are proud to have brought together a world-class team of AI and ML specialists, market leaders, and esteemed investors such as Andreessen Horowitz, Greylock Partners, and Sequoia Capital, alongside former AT&T CEO John Donovan. Our esteemed clientele features renowned brands like Intuit, Cox Communications, Hilton, and Carmax, and we have been honored by Forbes and Bain Consulting as one of the foremost private AI companies globally.
Join us in our exciting mission to revolutionize the future of work through AI. The next era of workforce empowerment starts at Cresta.

