About the job
Team Overview
The Platform Account Development team at DoorDash focuses on growing the Commerce Platform in the SMB restaurant sector, businesses with 150 or fewer locations. Working alongside Account Management, the team helps merchants reach their unique growth goals by recommending and implementing solutions such as Online Ordering. The aim: equip every SMB merchant with tools to increase first-party sales, improve guest experiences, and manage costs for a thriving business.
Role Overview
The Strategic Sales Development Representative joins the Platform team to help merchants adopt DoorDash’s Platform products, including Online Ordering and other offerings that support growth. This role centers on the early stages of the sales process. Expect to engage merchants through high-volume, targeted outreach, identifying key contacts, understanding business needs, and gauging interest in additional solutions.
Collaboration with Account Development colleagues is central. Together, the team builds and advances sales pipelines, ensuring opportunities are clearly defined and ready for deeper engagement. Both new and existing merchants will be part of your outreach, which relies on a consultative approach tailored to each business’s context and needs.
What You Will Do
- Initiate contact with merchants through focused outreach to understand their goals and challenges
- Identify decision-makers and assess interest in DoorDash Platform products
- Partner with Account Development to move opportunities through the sales pipeline
- Adapt communication style to match each merchant’s situation and priorities
- Connect partners with solutions that build stronger relationships with DoorDash beyond the marketplace
Who Thrives Here
This position suits someone who enjoys a mix of discipline and creativity in their work, is comfortable with high activity levels, and wants to build strong solution-selling skills. Flexibility is important, as travel may be needed for in-person training, offsite meetings, team events, or other business needs.
Locations
Atlanta, GA; Charlotte, NC; Raleigh-Durham, NC; Tampa, FL; Orlando, FL; Pittsburgh, PA; Richmond, VA; Jacksonville, FL; Columbus, OH; Dallas, TX; Houston, TX; Minneapolis, MN; Nashville, TN; Kansas City, MO; St. Louis, MO

