Strategic Customer Success Manager at Windfall | San Francisco

At Windfall, we are dedicated to revolutionizing how organizations understand and utilize people data. Our advanced SaaS and AI platform empowers nonprofits and commercial entities to identify, comprehend, and engage with their most valuable prospects through top-tier data solutions.As a Market Development Specialist, you will be an essential link between our marketing initiatives and the sales team, significantly contributing to the acceleration of our revenue pipeline. Your primary responsibility will be to diligently follow up on, nurture, and qualify all inbound leads generated from our various marketing channels. This role is crucial for ensuring our sales team interacts exclusively with the most promising and best-prepared prospects.This is not an entry-level position. We seek a candidate with a proven track record in generating pipelines, crafting converting sequences, and operating independently at the top of the funnel. Ideal for a driven, intellectually curious professional eager to bridge the gap between human persuasion and AI-driven outreach. You will take charge of the top of our funnel by pursuing high-intent leads, managing post-event follow-ups, engaging AI-sourced accounts, and ensuring our sales team focuses their efforts where they matter most: in conversations with qualified opportunities. If you thrive on compelling copy, are eager to explore how AI is transforming go-to-market strategies, and are motivated to help build something impactful from the ground up, we encourage you to apply.Our mission is to redefine how organizations perceive and utilize people data, anchored in our core values: (1) Communicate excellently; (2) Operate transparently; (3) Provide leverage, not just optimization; (4) Make a meaningful difference daily; (5) Act with integrity and trust.

Join Windfall as a passionate Data & AI Specialist, where you will be the primary point of contact for our nonprofit clients seeking assistance with our innovative solutions. In this dynamic role, you will master Windfall’s offerings and provide invaluable support and insights to diverse organizations. We are looking for a creative problem-solver who excels at uncovering solutions, possesses exceptional attention to detail, and is driven by the success of our customers.At Windfall, our mission is to revolutionize the way organizations understand and utilize people data. We are committed to upholding our core values: (1) Communicate effectively; (2) Foster transparency; (3) Offer leverage over mere optimization; (4) Make a positive impact daily; and (5) Uphold integrity and trust.

At Windfall, we view data as more than just a resource; it is the cornerstone of our product. Our mission is to democratize access to advanced people insights, fundamentally transforming how organizations understand and connect with their audiences. By utilizing our extensive and proprietary data ecosystem, we enable non-profits to surpass their fundraising objectives and commercial enterprises to optimize their marketing ROI through data-driven precision and intelligence.We are seeking a passionate Data Analyst to help us fully leverage our unique data assets. In this pivotal role, you will work closely with a skilled cross-functional team of engineers and data scientists to tackle complex challenges, enhance your analytical capabilities, and create significant value for our clients.Join us on our journey to redefine how organizations perceive and utilize people data, guided by our core values: (1) Communicate excellently; (2) Act with transparency; (3) Provide leverage, not just optimization; (4) Make a meaningful impact every day; and (5) Uphold integrity and trust in all our actions.

Join Windfall as a Product Operations Analyst, reporting directly to our VP of Product at our San Francisco headquarters. Collaborate with engineering, data science, and customer success teams to enhance internal processes, conduct analyses, and craft presentations that effectively communicate your findings to stakeholders.This position provides an excellent opportunity to hone your analytical skills while working alongside a talented team of Analysts, Data Scientists, and Engineers. Your contributions will generate meaningful insights that empower non-profits to surpass their donation targets and enable commercial companies to maximize their marketing ROI.At Windfall, we aim to transform how organizations leverage people data. We uphold our core values: (1) Communicate effectively; (2) Operate transparently; (3) Provide leverage instead of merely optimizing; (4) Make a daily impact; and (5) Act with integrity and trust.

Join Windfall Data as a Customer Success Manager and become a vital strategic partner for our clients. In this role, you will ensure that customers derive maximum value from our innovative people data solutions. You will manage a portfolio of clients, guiding them through each stage of their journey, from onboarding to expansion. Your efforts will be pivotal in fostering Windfall’s growth through the establishment of scalable processes.At Windfall, we are dedicated to transforming how organizations utilize people data, grounded by our core values: (1) Communicate effectively; (2) Maintain transparency; (3) Focus on providing leverage, not just optimization; (4) Strive to make a meaningful impact daily; and (5) Uphold integrity and trust.

Join our dynamic Marketing team at Browserbase, where our mission is to empower developers with innovative use cases that make ambitious web automation both achievable and trustworthy.In this pivotal role, you will be responsible for generating and nurturing leads for our Sales team through current channels while exploring new opportunities. Your contributions will be vital in achieving our ambitious goals for 2026, enhancing Browserbase’s brand visibility, and further strengthening our customer relationships.You will collaborate closely with our Field Marketing Lead to drive Enterprise growth initiatives.Key ResponsibilitiesAutomated Outbound: Develop, test, and scale our existing automated outreach strategies. Become proficient in our AO tool, Unify, to generate leads from various signals and sources. For instance, creating a tailored outbound campaign targeting every Sr. Software Engineer who visits our pricing page.Events Outreach & Follow-Up: Partner with our Field Marketing Lead to design personalized outreach campaigns via sequences and LinkedIn, driving attendance to our events and fostering sales opportunities.Execution Support: Collaborate with our marketing and growth teams to fulfill your role in launches or events, which may include constructing outreach sequences for sales prospects to promote new features, or assisting with conference logistics.Who You AreYou may have begun your career as a BDR/SDR and are eager to deepen your understanding of pipeline building and meeting scheduling from a marketing perspective.You possess 1-3 years of experience in a go-to-market role at a startup or software firm.A natural communicator, you thrive on understanding customer needs and anticipating their requirements. A plus is your enthusiasm for in-person events and gatherings.Familiarity with Hubspot is a significant advantage, though experience with Salesforce or similar CRM platforms is acceptable.You are excited about leveraging AI tools and are ready to roll up your sleeves in a fast-paced environment.You possess a data-driven mindset and are comfortable with experimentation.Excellent communication skills and the ability to collaborate across various functions are essential.

Join Beauty Barrage as a Brand Marketing Specialist in the vibrant city of San Francisco, CA. In this dynamic role, you will be instrumental in shaping our brand's voice, creating impactful marketing strategies, and engaging with diverse audiences to drive brand awareness and loyalty. Your creativity and analytical skills will contribute to innovative campaigns that resonate with our customers.As a key member of our marketing team, you will collaborate closely with cross-functional departments to ensure brand consistency and maximize our market presence. Your insights and expertise will help us stay ahead in the competitive beauty industry.

Drive market growth, cultivate high-performing teams, and lead with a lasting impact.Lendbuzz is seeking a dynamic and experienced leader for the role of Market Development Manager (Sales Leader) based in San Francisco, CA. In this pivotal role, you will spearhead the development and management of a high-performing field sales team, establish impactful partnerships with dealerships, and contribute significantly to accelerating our market growth strategy. If you are passionate about working in the field, leading by example, and transforming relationships into revenue, this is your opportunity to shine.***Candidates must reside within or near the designated geographic territory.***

Join Us as a Founding MarketerAt Vitalize, we are on a mission to revolutionize hospital operations through intelligent staffing solutions. We are seeking a Founding Marketer who will play a pivotal role in shaping our marketing strategies and defining our brand identity. This is an exciting opportunity to work closely with the founders, influence our narrative, and build a robust marketing framework that supports significant enterprise deals while establishing a compelling recruiting brand.In this role, you will have the autonomy to manage a generous budget and make key decisions that will impact our growth trajectory. Your contributions will be crucial in fostering executive trust and attracting top-tier talent.

Join Us as Our First Marketing LeadFoundation is on the lookout for our inaugural marketing leader to propel our vision of revolutionizing homebuilding and enhancing the journey of buying, selling, and owning a home.About FoundationWith approximately $6.8M in backing from top-tier venture capitalists, including Y Combinator, Foundation is composed of a dynamic team formerly from Opendoor, dedicated to reshaping the future of residential real estate.Our flagship product is a cutting-edge customer experience platform designed specifically for homebuilders—think of it as the "Shopify for Homebuilders." We collaborate with large-scale homebuilders to deliver a modern digital experience, significantly boosting customer satisfaction and team productivity. In just two years, we've achieved remarkable product-market fit and impressive growth, all without a dedicated marketing team.Our Growth JourneyWe are currently navigating the first of three interconnected growth phases:AI-Driven SaaS for Homebuilding: A transformative opportunity with public-scale potential.Real Estate Enterprise Ecosystem: Homebuilders drive this ecosystem, which fosters collaboration among adjacent trillion-dollar sectors such as lending, title, home insurance, and retail.AI Native Home Operating System: This will enable seamless home buying and ownership through our platform.Your Role as Our First MarketerWe seek a hands-on, results-driven marketer passionate about transforming a key sector of the U.S. economy and redefining marketing in the age of AI.Key ResponsibilitiesYou will be pivotal in steering Foundation's next growth phases by integrating AI with marketing and real estate innovation. Your primary objectives will include:Accelerating Growth: Drive rapid expansion of our core AI-driven product line for homebuilders.

The Market Leader for the San Francisco Bay Area is a pivotal role focused on driving growth, performance, and strategic initiatives within this dynamic market. This position merges business development expertise, operational leadership, and a commitment to fostering a vibrant company culture, all aimed at enhancing the firm’s local impact. As the representative of Riveron in the Bay Area, you will integrate various facets of our strategic vision, including partnerships across sectors such as private equity and audit, as well as leveraging all our solution offerings.Your responsibilities will include spearheading cross-segment growth by collaborating closely with Channel Leaders and Segment Leaders to align on market goals, and mobilizing local resources to craft and implement tailored growth strategies. As a visible leader and cultural ambassador, you will play a critical role in attracting, nurturing, and retaining top talent to ensure your team possesses the necessary skills and resources to deliver outstanding client outcomes.

Join Windfall, a pioneering people data and AI company, where data science is at the heart of our mission. We are dedicated to transforming how organizations understand and leverage people data by equipping leading commercial and nonprofit partners with precise, actionable predictive models.We are seeking a product-focused Senior or Staff Data Scientist to be part of our Modeling & AI team. In this pivotal role, you will directly influence customer success by developing custom propensity models that tackle our clients' most pressing challenges. Collaborating closely with customer data and Windfall's extensive data resources, you will craft innovative solutions and create comprehensive modeling pipelines that convert data into tangible value.This position offers a unique chance to witness your contributions in action, working hand-in-hand with our clients to develop a range of models, from sophisticated marketing and lead scoring to donation likelihood models that enhance the missions of the world's leading nonprofit organizations.

AfterQuery is an innovative research laboratory at the forefront of artificial intelligence exploration. Our mission is to create pioneering datasets and conduct experiments that fuel the development of next-generation AI foundation models. We proudly serve prominent frontier AI laboratories, and our work is supported by esteemed investors and a distinguished founding team. Join us in shaping the future of AI and human data creation.Why Join Us?Contribute to a company that is significantly impacting the future of AI technology.Collaborate closely with an exceptional founding team with backgrounds from leading tech and finance companies.Seize a unique opportunity to shape and expand our marketing strategy from the outset.Enjoy competitive compensation along with ample growth and learning opportunities.ResponsibilitiesDevelop and implement AfterQuery’s comprehensive go-to-market and brand strategies targeting technical and enterprise audiences.Design, execute, and refine multi-channel marketing campaigns aimed at increasing awareness, product adoption, and customer engagement within frontier AI labs.Collaborate with founders and technical teams to create compelling messaging around our products and innovations.Lead the creation of marketing content, including case studies, whitepapers, presentations, and press releases.Analyze the effectiveness of campaigns, optimize marketing strategies, and report on key performance indicators.Represent AfterQuery at industry events, conferences, and online forums.Requirements2-5 years of marketing experience, preferably in product marketing or growth within a B2B or technical environment (experience in AI, software, or data infrastructure is a significant advantage).Thorough understanding of AI, machine learning, and the evolving landscape of foundation models.Excellent communication skills with a track record of crafting effective positioning and messaging for technical audiences.Demonstrated success in launching and scaling marketing campaigns with measurable outcomes.Experience in fast-paced startup or research lab settings.Proactive, adaptable, and capable of executing tasks independently while wearing multiple hats.Preferred QualificationsExperience in managing teams or projects.

Join Sprig as a Marketing Associate and be a part of a dynamic team dedicated to driving innovative marketing strategies. In this role, you will assist in the development and execution of marketing campaigns, analyze market trends, and help enhance the brand presence in the competitive landscape. Your creative ideas and analytical skills will contribute to the success of our marketing efforts.

About TierZeroAt TierZero, we are revolutionizing the way engineering teams manage code in production. With our AI-driven solutions, we bridge the gap between human speeds and the demands of fast-paced software development. Our platform enhances incident response times, provides comprehensive operational visibility, and facilitates knowledge-sharing among engineers. Backed by $7M in funding from esteemed investors like Accel and SV Angel, we are proud to support industry leaders such as Discord, Drata, and Framer in scaling their operations for an AI-enhanced engineering future. We are now on the lookout for our first marketing leader to amplify our message and drive growth.The RoleAs TierZero's inaugural marketing hire, you will collaborate closely with our founding team to transform our vision into impactful marketing strategies. This is an opportunity for you to craft campaigns, develop engaging content, and establish a brand identity that resonates with engineering leaders. We seek a marketer who thrives at the intersection of product and brand marketing, with a keen understanding of go-to-market (GTM) strategies. During the selection process, we will assess your innovative approaches to utilizing AI and automation in your work. If you are passionate about leveraging these technologies to optimize marketing efforts, we want to hear from you.What You'll DoProduct MarketingLead the messaging and launch strategy as we expand our offerings beyond incident response to a comprehensive suite of production agents.Cultivate deep insights into the needs and preferences of key stakeholders, including VP of Engineering, VP of Infrastructure, and CTOs focused on engineering.Develop competitive intelligence, create battlecards, and build sales enablement resources to streamline the sales process.BrandArticulate and elevate TierZero's brand through consistent and engaging content across our website, marketing materials, events, and social media platforms.Ensure that every touchpoint clearly communicates how TierZero stands apart from traditional incident management solutions and legacy platforms.Serve as the internal champion for brand quality and creative direction.

Join our dynamic team at Promise as an IT Specialist, where your skills will be instrumental in managing and enhancing our IT infrastructure. In this role, you will be responsible for troubleshooting technical issues, implementing new technologies, and ensuring the smooth operation of our systems.As an IT Specialist, you will collaborate with various departments, providing technical support and solutions that enable our employees to perform at their best. Your expertise will contribute to maintaining our commitment to operational excellence and innovation.

OverviewAs a Growth Specialist at Neon Health, you will be integral in developing the growth engine that drives our market strategy. Your responsibilities will include crafting compelling content, establishing demand generation systems, executing outbound marketing campaigns, and designing experiments that discover new growth avenues. This position is ideal for proactive innovators who excel at the nexus of writing, digital marketing, and automation, adeptly managing diverse tasks such as content creation, event coordination, outbound sequences, and growth operations to boost our sales pipeline and enhance revenue.About Us: Join Our Mission to Make Lifesaving Medications AccessibleThe Challenge: Many patients, like Sarah, delay critical cancer treatments due to exorbitant costs, while others, like Marcus, face worsening conditions amid insurance hurdles. Over 50% of essential prescriptions are abandoned for reasons including:Financial Barriers: High copays significantly increase the likelihood of treatment abandonment.Insurance Complexities: Navigating intricate prior authorizations impedes access to necessary medications.Logistical Issues: Coordinating medical appointments for treatments can be a significant challenge.Our Solution: Neon Health leverages technology to eliminate these barriers by automating patient access workflows for pharmaceutical companies — streamlining authorizations, verifying benefits, and facilitating financial assistance.Join Our Vision: We envision a healthcare landscape where every patient can easily navigate the system, especially in times of need. Help us ensure that access to medication is based on clinical necessity rather than bureaucratic obstacles or financial limitations. At Neon, we strive for patient accessibility to lifesaving treatments without endangering their financial well-being, while also creating a robust AI automation platform for the largest healthcare enterprises.Why Choose Neon?Aspirational Goals: We aim to build a company valued at over $200 billion, comparable to industry giants like Palantir or ServiceNow, serving major healthcare enterprises.Experienced Founders: Our team comprises successful entrepreneurs, including alumni from Y Combinator and MIT, and former engineers from Tesla and Google.Rapid Growth with Stability: We secured seven-figure contracts within just four months, a remarkable feat in an industry where sales cycles typically span 12-18 months. We are already profitable and focused on delivering results.Prestigious Backing: Supported by top-tier Silicon Valley venture capitalists who have a history of backing successful startups.

Join the Juicebox Team!At Juicebox, we're on a mission to empower teams to conquer the talent war.In a landscape increasingly dominated by AI, human creativity stands out as the most valuable resource. Recruitment has become a competitive arena where success hinges on your ability to attract top talent.Our platform is trusted by teams at Ramp, Perplexity, and top-tier AI labs, alongside a diverse clientele of over 3,000 organizations ranging from innovative startups to established Fortune 500 companies.We’re proud to have surpassed $10M in Annual Recurring Revenue (ARR) with over 20% monthly growth, facilitating thousands of searches daily and positioning Juicebox as one of the fastest-growing AI SaaS enterprises globally.With a total funding of $36M, including a $30M Series A led by Sequoia Capital, our esteemed investors also include Coatue, NFDG, Lux Capital, Y Combinator, and BOND Capital.Your RoleWe are seeking our second marketing hire to take charge of full-funnel marketing strategies spanning paid channels, product marketing, and content development. Collaborating closely with product, design, customer success managers, and founders, you will drive customer acquisition, articulate product value, and establish a robust inbound marketing framework.This position is perfect for a resourceful, data-driven marketer who excels in dynamic environments and enjoys balancing creative with performance-oriented initiatives.ResponsibilitiesPaid & Performance Marketing:Oversee and enhance paid advertising campaigns on platforms such as Google, LinkedIn, Twitter, and Meta.Conduct tests on ad copy, landing pages, and creative assets to maximize engagement.SEO & Content Management:Develop and implement an SEO strategy aimed at increasing organic demo signups.Manage a content pipeline that includes landing pages, blog entries, and SEO-optimized articles.Email Marketing Strategy:Establish and manage email campaigns utilizing tools like Customer.io to promote product adoption and upselling opportunities.Lead lifecycle marketing initiatives, including onboarding, feature education, and re-engagement strategies.

Join our dynamic team at Beauty Barrage as a Brand Specialist in San Francisco! We are looking for a passionate individual to help elevate our brand presence and engage with our clientele. In this role, you will work closely with our marketing team to develop and implement innovative brand strategies that resonate with our audience. Your creativity and expertise will play a crucial role in driving brand awareness and customer loyalty.