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Staff UX Researcher

PleoCopenhagen, Stockholm, Berlin, London, Madrid
Hybrid Full-time

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Experience Level

Mid to Senior

Qualifications

Proven experience in UX research methodologies, including qualitative and quantitative research. Strong analytical and problem-solving skills with the ability to communicate findings effectively. Experience collaborating with cross-functional teams to translate insights into actionable product decisions. Passion for understanding user needs and advocating for user-centered design principles. Ability to work autonomously and manage multiple projects simultaneously.

About the job

Managing finances shouldn't be a hassle. At Pleo, we revolutionize spend management by creating tools that simplify financial processes for both finance teams and employees. Our goal is to enable every business to 'go beyond' traditional spending methods.

Our name, 'Pleo', signifies 'more than you’d expect', and we have adhered to this philosophy throughout our ten-year journey, leading to our success.

We are at a crucial stage in our growth; each decision we make significantly affects our 40,000+ customers and our overall success. We seek passionate individuals who excel in identifying customer needs, transforming intricate challenges into straightforward solutions, and respectfully challenging norms—all while aiming for excellence. With our ambitious vision, we embrace the uncertainties of our path, which adds to the excitement! Join our diverse and dynamic team of over 850 professionals from more than 100 nationalities, all dedicated to shaping the future of business spending.

About the Role

We are on the lookout for a Staff UX Researcher to enhance our Design Team at Pleo. This role transcends typical validation responsibilities; we are seeking a strategic partner who can influence the trajectory of our product.

In this position, you will bridge user empathy with business strategy. We value team members who provide strong, evidence-based insights and engage collaboratively to refine and test ideas. You will work closely with product leadership, transforming broad business inquiries into focused research strategies—ensuring that customer feedback is integral to every roadmap discussion. This role is pivotal in defining the critical problems we need to address.

Note: This position can be remote, hybrid, or in-person based in any of the advertised locations. Candidates must be physically located in their chosen country with a valid right to work. We are unable to provide visa sponsorship for this role in any of the listed locations.

What You’ll Be Doing

As a Staff-level Researcher, you will operate with considerable autonomy and influence. Your insights will guide decisions, leveraging research to impact investment strategies and ensuring we build with confidence rather than assumptions.

  • Enhance Research Expertise: Elevate the quality of our research synthesis and dissemination. Assist product managers and designers in discerning when to engage in discovery versus validation.

About Pleo

Pleo is dedicated to transforming the way businesses manage their spending. Our innovative solutions simplify financial processes, making them more efficient and empowering for users. With a focus on customer-centric design, we aim to exceed expectations through our products and services.

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