Staff Technical Program Manager - Infrastructure as a Service

Join Crusoe as a Senior Staff Technical Program Manager and play a pivotal role in driving our technical initiatives. In this influential position, you will lead cross-functional teams, oversee project timelines, and ensure the successful delivery of innovative solutions. Your expertise will guide our technical strategy, enabling us to achieve our mission of revolutionizing the energy landscape through cutting-edge technology.

About Our TeamThe Compute Infrastructure Team at OpenAI manages a robust fleet of GPUs and extensive compute clusters that support the models powering ChatGPT and our API. This team also accommodates the training demands for our upcoming models. We specialize in operating a state-of-the-art GPU fleet, offering a cohesive platform for various OpenAI teams to effortlessly execute production-level Applied AI and research training tasks.Our mission is to harness the potential of AI responsibly, ensuring its benefits are shared while prioritizing safety over unrestrained growth.Role OverviewAs a Technical Program Manager on our engineer-centric TPM team, you will take charge of the comprehensive delivery of large-scale GPU clusters, collaborating closely with engineers to initiate clusters across external providers and partners. You will manage a diverse portfolio that encompasses hardware, networking, power, and cooling—steering execution, risk management, and establishing clear alignment from operational teams to leadership, all aimed at delivering scalable, production-ready capacity.This position is located in San Francisco, CA, operating under a hybrid work model requiring three days in the office weekly. We also provide relocation assistance for new hires.Key ResponsibilitiesOversee the complete delivery of new Compute SKUs and large-scale GPU clusters within an external partner network while aiding capacity planning for both training and inference workloads.Drive multi-threaded program initiatives involving hardware, networking, power, and cooling—taking ownership of plans, interdependencies, and critical pathways.Collaborate with chip providers to mitigate risks associated with long-term onboarding to new hardware platforms, engaging with teams across kernels, communications, hardware, and scheduling.Develop and implement program mechanisms such as roadmaps, milestones, risk registers, and runbooks to ensure predictable delivery at scale.Work alongside engineering teams to enhance cluster turn-up reliability, repeatability, and automation, thereby decreasing the time-to-serve for new capacities.Facilitate cross-functional readiness involving security, finance, operations, and product/research stakeholders to ensure the launch of production-ready compute capabilities.Manage integrations and transitions among teams and partners to guarantee seamless execution, transparent communication, and prompt issue resolution.Identify operational bottlenecks and systemic deficiencies, driving sustainable improvements across tooling, processes, and partner interactions.

Pinterest’s Infrastructure Governance team guides the company’s infrastructure strategy to match product growth. This group manages cost, capacity, and long-term sustainability, collaborating with engineering, product teams, and leaders responsible for key investments. The team develops governance frameworks, increases transparency around infrastructure and AI spending, and redesigns complex operational workflows using AI-driven methods. Role overview The Senior Technical Program Manager, Infrastructure FinOps, is an individual contributor role for someone experienced in both infrastructure governance and financial operations (FinOps). This position focuses on building scalable processes, improving visibility into infrastructure and AI investments, and managing workflows that support Pinterest’s expansion. What you will do Create and refine mechanisms for infrastructure cost management and operational efficiency Drive transparency and reporting around infrastructure and AI investments Oversee and improve workflows that help Pinterest scale sustainably Collaborate with cross-functional partners in engineering, product, and business teams What we look for Strong background in infrastructure governance and FinOps Ability to manage ambiguity and influence partners across functions Technical judgment and experience creating scalable solutions Location This role can be based in San Francisco, CA or remote within the United States.

About Vapi:At Vapi, we are revolutionizing communication by making voice the primary interface for human interaction.Our platform offers unparalleled configurability for deploying voice agents.In just two years, we have attracted over 600,000 developers, with more than 2,000 joining daily.Experience Vapi now!Why We Need You:We handle millions of calls daily, with thousands occurring concurrently.Every call generates a new audio packet every 20 milliseconds, requiring responses in under 1 second.We are scaling this operation to manage hundreds of millions of calls.This challenge is exciting and incredibly rewarding.Your Responsibilities:30 Days: Get acquainted with our multi-cluster, multi-cloud infrastructure.60 Days: Launch a new service such as Anycast Global Router.90 Days: Take ownership of a domain, such as GPU inference clusters.Your Profile:You have experience from Series B to F funding stages.You have successfully scaled large, resilient, and high-performance systems.Bonus points if you've founded your own startup!Why Choose Vapi:Generational Impact: Create the human interface for every business.Ownership Culture: 70% of our team are previous founders.Supportive Team: Our founders, Jordan and Nikhil, bring that friendly Canadian spirit.Top Investors: Backed by Y Combinator, KP Seed, and Bessemer Series A.What We Provide:Equity Ownership: Competitive salary with excellent equity options.Health Coverage: Comprehensive medical, dental, and vision plans.Team Bonding: We enjoy spending time together, including quarterly off-site events.Flexible Time Off: Take the time you need to recharge.

Waymo is at the forefront of autonomous driving technology, dedicated to becoming the world's most trusted driver. Originating from the Google Self-Driving Car Project in 2009, our focus has been on developing the Waymo Driver—The World’s Most Experienced Driver™—aimed at enhancing mobility access and significantly reducing traffic-related fatalities. The Waymo Driver is the backbone of our fully autonomous ride-hailing service and can be adapted for various vehicle platforms and applications. With over ten million rider-only trips and a remarkable experience of over 100 million miles driven autonomously on public roads, alongside extensive simulation across more than 15 U.S. states, we are poised for the future.Waymo’s Technical Program Managers are pivotal in executing our roadmap through strategic cross-functional planning, clarity, and proactive risk management. We thrive in navigating complex technical and operational challenges without predefined guidelines, acting with thoughtful urgency to drive meaningful conversations and outcomes. Our team collaborates intimately with all facets of Waymo to structure, oversee, and propel the work necessary for real-world deployments of the Waymo Driver across diverse platforms and regions.This position follows a hybrid work model and reports directly to the Director of Technical Program Management.Your Responsibilities:Lead the management of international expansion programs, establishing strong and scalable frameworks to introduce Waymo in new countries.Advance the new market framework to support future growth into additional regions.Own and drive critical cross-functional activities necessary for market entry and launch in new countries, focusing on vehicle, software, regulatory, compliance, policy, external engagement, and partner readiness.Coordinate deliverables across both internal and external teams, optimizing workflows and processes as necessary.Proactively identify and mitigate business-critical risks and dependencies.Keep stakeholders informed and aligned, representing programs to senior leadership and escalating issues as needed to eliminate obstacles.Your Qualifications:Over 10 years of experience managing intricate cross-functional programs.Proven track record in driving international expansion initiatives with a comprehensive understanding of market-entry functions (e.g., Product, Engineering, Legal, External Engagement).Exceptional leadership capabilities, with strong communication skills and the ability to inspire and align teams.

At Magic, our mission is to create safe AGI that propels humanity forward in addressing the world’s most critical challenges. We believe that the key to achieving safe AGI lies in automating research and code generation to enhance models and resolve alignment issues more effectively than humans alone. Our unique approach integrates frontier-scale pre-training, domain-specific reinforcement learning, ultra-long context, and inference-time computation to realize this vision.Role OverviewAs a vital member of our Supercomputing Platform & Infrastructure team, you will be instrumental in designing, constructing, and managing the extensive GPU infrastructure that underpins Magic’s model training and inference processes.A key aspect of your role will involve leveraging Terraform-driven infrastructure-as-code methodologies to build and maintain our infrastructure, ensuring reproducibility, reliability, and operational clarity across clusters comprising thousands of GPUs.Magic’s long-context models exert continuous demands on compute, networking, and storage systems. The infrastructure must support long-running distributed jobs, high-throughput data movement, and stringent availability requirements, necessitating designs that are automated, observable, and resilient. You will take ownership of the systems and IaC foundations that facilitate these capabilities.This position has the potential to expand into broader responsibilities encompassing supercomputing platform architecture, influencing how Magic scales GPU clusters and enhances infrastructure reliability as model workloads expand.Key ResponsibilitiesDesign and manage large-scale GPU clusters for model training and inference.Construct and sustain infrastructure utilizing Terraform across both cloud and hybrid environments.Develop modular, scalable IaC frameworks for provisioning compute, networking, and storage resources.Enhance deployment reproducibility, maintain environment consistency, and ensure operational safety.Optimize networking and storage architectures for high-throughput AI workloads.Automate fault detection and recovery mechanisms across distributed clusters.Diagnose complex cross-layer issues involving hardware, drivers, networking, storage, operating systems, and cloud environments.Enhance observability, monitoring, and reliability of essential platform systems.QualificationsStrong foundation in systems engineering principles.Extensive hands-on experience with Terraform, including module design, state management, environment isolation, and large-scale implementations.

Our MissionAt Reflection AI, our goal is to develop open superintelligence and make it universally accessible.We are pioneering open weight models tailored for individuals, agents, enterprises, and even entire nations. Our diverse team comprises talented AI researchers and industry veterans from prestigious organizations such as DeepMind, OpenAI, Google Brain, Meta, Character.AI, Anthropic, and many more.Role OverviewConstruct and enhance distributed training systems that drive the pre-training of cutting-edge models.Collaborate with research teams to design and execute extensive training runs for foundational models.Create infrastructure that facilitates efficient training across thousands of GPUs leveraging contemporary distributed training frameworks.Enhance training throughput, stability, and efficiency for extensive model training tasks.Work closely with pre-training researchers to convert experimental concepts into scalable, production-ready training systems.Boost performance of distributed training tasks through optimization of communication, memory management, and GPU utilization.Develop and maintain training pipelines that accommodate large-scale datasets, checkpointing, and iterative experiments.Identify and resolve performance bottlenecks within distributed training systems, including model parallelism, GPU communication, and training runtime environments.Contribute to the creation of systems that promote swift experimentation and iteration on novel training methods.

About the Role Reflection AI is hiring a Member of Technical Staff focused on Infrastructure Security in San Francisco. This position plays a key part in protecting the company’s infrastructure from security threats. What You Will Do Work with teams across the company to design, implement, and monitor security protocols and systems Help safeguard digital assets by maintaining the integrity and security of infrastructure

About UsAt Parallel, we are a pioneering web infrastructure company dedicated to empowering businesses across various sectors, including sales, marketing, insurance, and software development. Our innovative products enable organizations to create cutting-edge AI agents with robust and flexible programmatic access to the web.Having successfully raised $130 million from esteemed investors such as Kleiner Perkins, Index Ventures, and Spark Capital, our mission is to reshape the web for AI applications. We are assembling a talented team of engineers, designers, marketers, and operational experts to help us achieve this vision.Job Overview: As a member of our technical staff, you will play a crucial role in building, operating, and scaling our infrastructure, particularly around large language models. Your responsibilities will include ensuring system reliability and cost-efficiency as we expand, anticipating potential bottlenecks, evolving our architecture to meet growing demands, and developing the tools that enhance engineering productivity.About You: You possess a deep understanding of distributed systems, cloud platforms, performance optimization, and scalable architecture. You are adept at balancing trade-offs between cost, reliability, and speed, and you are passionate about enabling teams to innovate rapidly and confidently while supporting products that serve millions of users seamlessly.

Role overview OpenAI seeks a Technical Program Manager to focus on Token-as-a-Service initiatives in San Francisco. This position guides technical projects that shape the future of AI technology. Managing complex programs and fostering coordination among multiple teams are central to this role. What you will do Oversee technical programs that support Token-as-a-Service efforts Collaborate with engineering, product, and other departments to keep projects on track Contribute to product strategies that align with OpenAI’s commitment to responsible AI development

Our VisionAt Reflection AI, we are on a mission to develop open superintelligence and democratize its access for everyone.Our team, hailing from renowned organizations like DeepMind, OpenAI, Google Brain, Meta, Character.AI, and Anthropic, is dedicated to creating open weight models that cater to individuals, enterprises, and even nations.Role OverviewDesign, construct, and manage state-of-the-art GPU infrastructure for high-throughput model inference and mid-training processes.Develop systems that facilitate synthetic data generation and reinforcement learning pipelines at scale.Create high-performance inference platforms capable of serving and evaluating models across thousands of GPUs.Optimize throughput, latency, and GPU utilization for large language model inference and deployment tasks.Construct infrastructure that enhances reinforcement learning pipelines, including large-scale rollout generation, evaluation, and policy enhancement loops.Collaborate closely with research teams to support distributed reinforcement learning workloads and extensive model evaluation infrastructure.Enhance model execution performance through kernel-level optimization, model parallelism strategies, and GPU runtime improvements.Develop distributed systems that enable large-scale synthetic data generation and reinforcement learning-driven training workflows.Identify and address performance bottlenecks across inference runtimes, GPU kernels, networking, and distributed computing systems.

At Plaid, we envision a future where personal finance interactions are revolutionized. Our mission is to facilitate this transformation by developing innovative tools and experiences that empower thousands of developers in creating their own products. Plaid is the backbone of financial tools trusted by millions, enabling individuals to lead healthier financial lives. We collaborate with well-known companies such as Venmo, SoFi, numerous Fortune 500 firms, and major banks, simplifying the connection between users' financial accounts and their preferred apps and services. Our expansive network encompasses over 12,000 financial institutions across the US, Canada, UK, and Europe. Established in 2013, Plaid is headquartered in San Francisco, with additional offices in New York, Washington D.C., London, and Amsterdam.The FinOps team plays a crucial role in ensuring financial accountability, visibility, and optimization across all engineering-related expenditures at Plaid. This includes managing cloud infrastructure, AI/ML and data workloads, third-party SaaS solutions, and other technical investments that bolster Plaid's products and internal platforms.Operating at the crossroad of Engineering, Product, and Finance, the FinOps team guarantees that spending decisions are transparent, purposeful, and aligned with overarching product strategies and business priorities. Rather than merely acting as a cost-control or approval mechanism, FinOps empowers teams to comprehend, take ownership, and optimize their expenditures while maintaining engineering velocity.

Join Databricks as a Senior Staff Technical Program Manager specializing in Reliability, where you will play a pivotal role in enhancing our product's reliability and performance. In this position, you will lead cross-functional teams, ensuring successful project delivery and managing technical challenges.You will collaborate closely with engineering, product management, and operations teams to define project scopes, timelines, and deliverables, while continuously improving processes and workflows. Your expertise will drive our commitment to delivering high-quality products that meet customer needs.

Join Airbnb as a Senior Technical Program Manager specializing in our Hosting Services. In this pivotal role, you will lead cross-functional initiatives, driving strategic projects from conception to execution. You will collaborate with engineering teams, product managers, and stakeholders to ensure alignment and successful delivery of high-impact programs.We seek a results-oriented leader who excels in problem-solving and is passionate about improving user experiences. Your ability to manage complex projects and foster a collaborative environment will be crucial in shaping the future of our hosting solutions.

At Ripple, we are at the forefront of transforming the way value is exchanged globally, much like the instantaneous flow of information in today’s digital world. Our innovative crypto solutions empower financial institutions, businesses, governments, and developers, all aimed at enhancing the global financial landscape and fostering economic equity and access for individuals everywhere. Join us and experience professional growth while collaborating with a supportive team dedicated to your success.If you're eager to make a significant impact and explore unparalleled career advancement, come aboard and help us create tangible value in the real world.Your Role:We are in search of a passionate and skilled Senior Staff Technical Program Manager to steer large-scale cross-functional projects related to our products. This pivotal and technical position demands the ability to integrate business and technical requirements, anticipating and addressing Ripple’s evolving customer needs. You will collaborate closely with our product and engineering teams to architect robust, scalable systems, manage product timelines, eliminate roadblocks, and maintain a swift development pace. Successful candidates will have a proven history of providing technical leadership and insights to meet customer demands. You will formulate high-level strategies while also being ready to engage directly to propel initiatives forward. Your enthusiasm for empowering teams to innovate and deliver customer-centric solutions to complex challenges is essential.Your Responsibilities:Establish department-level priorities and strategies across liquidity initiatives through deep understanding of our customers and technologies.Minimize uncertainty and risk by actively identifying and resolving bottlenecks, strategically highlighting issues, and employing sound data-driven decisions that prioritize customer satisfaction.Communicate effectively and purposefully, uniting cross-functional teams to fulfill program goals.Serve as a role model and inspirational leader for fellow Technical Program Managers.Develop technical frameworks that engineering teams can utilize for effective decision-making.Enhance the efficiency of operational excellence processes throughout the organization.Collaborate with program managers, product managers, and engineering managers to grasp development priorities and cultivate alignment across multiple stakeholders with significant objectives.Proactively identify and address risks and challenges...

At Discord, we are excited to welcome over 200 million users each month, primarily drawn by our vibrant gaming community. With over 90% of our users engaging in various games, they collectively spend an astounding 1.5 billion hours on our platform monthly. Discord is poised to play a pivotal role in the future of gaming, and we are dedicated to enhancing the experience of our users before, during, and after their gaming sessions.As a Staff Technical Program Manager within our Engineering organization, you will leverage your technical expertise to oversee company-wide initiatives, facilitate cross-team collaborations, and expedite the execution of our roadmap. You will play a crucial role in the Consumer Revenue and Revenue Infra teams, which are central to delivering premium experiences through products like Nitro, Shop, and Orbs. Your contributions will be essential in providing valuable premium services to our users while ensuring compliance and maintaining the quality of our free offerings. This position reports to the Senior Manager of TPM, and you will be responsible for steering revenue projects and compliance initiatives. If you are an innovative thinker with a knack for building strong partnerships, we invite you to apply!

Role overview Decagon seeks a Technical Program Manager based in San Francisco to coordinate work across multiple teams and deliver new technical solutions. This position guides projects from initial planning through completion, ensuring schedules stay on track and technical milestones are achieved. What you will do Lead cross-functional teams to meet project goals Track project progress and adjust plans when necessary Share updates and collect feedback from stakeholders Clarify and verify technical requirements throughout each project Help advance Decagon’s strategic programs through strong program management

Role overview The Staff Technical Program Manager for the Unity Catalog team at Databricks will guide and coordinate complex technical projects. This position is based in Mountain View or San Francisco, California. The focus is on supporting the Unity Catalog team’s mission through effective project leadership and organization. What you will do Lead cross-functional teams to deliver technical projects for Unity Catalog Coordinate project timelines and keep efforts aligned with Databricks’ strategic goals Encourage strong communication and collaboration among engineering, product, and other partner groups Impact Strong leadership in this role will help drive innovation and uphold high standards throughout the Unity Catalog organization.

About Pinterest:At Pinterest, we empower millions worldwide to discover creative ideas, envision new possibilities, and create lasting memories. Our mission is to inspire everyone to craft a life they love, and that begins with the talented individuals who drive our product.Join us in a career where you can spark innovation for countless users, turn passion into growth opportunities, celebrate diverse experiences, and enjoy the flexibility to excel in your role. Building a career you love is within reach!Position Summary:The Infrastructure Governance (InfraGov) team at Pinterest ensures our infrastructure remains cost-efficient and aligned with our strategic priorities. As the Director of Technical Program Management, you will oversee the infrastructure budget operating system—shaping the strategy, mechanisms, and executive partnerships that empower Pinterest to fund innovation while achieving budgetary and margin objectives. You will lead a team of TPMs managing essential governance programs that encompass spend control, efficiency, capacity management, and cloud vendor performance, collaborating closely with senior leaders across Finance, Engineering, and Product. Success in this role requires a visionary leader who can establish robust decision-making frameworks, foster transparency through metrics and tools, and navigate complex trade-offs across a diverse portfolio. This high-profile position sits at the crossroads of technology strategy and business outcomes, significantly impacting Pinterest's scalability.