About the job
At Scout Motors, we are excited to revive the legacy of one of the most iconic American vehicles from 1960. This vehicle has paved the way for future generations of rugged SUVs and trucks, and we're committed to doing it again.
Scout represents more than just a brand; it embodies a legacy grounded in exploration, caretaking, and hard work.
The Scout brand signifies respect: for our past and future as we electrify and digitize a storied American brand, for communities by prioritizing people and customers, and for work and play with vehicles that excel in various environments. Our innovative approach includes two powertrains that cater to our customers' needs: an all-electric powertrain and the Harvester™ range extender, featuring a built-in gas-powered generator that offers an impressive estimated 500 miles of combined range.
At Scout Motors, we empower our diverse and entrepreneurial teams to innovate. A Scout employee is a visionary leader who charts new paths, eager to share knowledge and collaborate across the organization to enhance our offerings. We seek passionate go-getters who are ready to drive change.
Join us at Scout Motors and be a part of shaping the future of transportation. If you're prepared to make history, apply now!
What You’ll Do
Become integral to an iconic brand poised to disrupt the electric pickup truck and rugged SUV markets by:
Defining and Leading Strategy
- Owning the product vision, strategy, and roadmap for Scout’s warranty platform and claims ecosystem, ensuring alignment with business goals and the needs of Aftersales Business, Quality Assurance, Warranty Operations, and Volkswagen Group partners.
- Championing a modern, data-driven approach to warranty, balancing compliance, customer satisfaction, and operational efficiency.
Warranty-Centric Problem Solving
- Tackling operational challenges related to claim submission, validation, authorization, and approval workflows.
- Implementing intelligent digital tools that eliminate incomplete or error-prone claim submissions and assist technicians with necessary documentation to enhance efficiency.
- Enhancing claim accuracy by integrating warranty policies, labor times, parts rules, and eligibility checks directly into guided workflows.

